Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)

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Discussion	Started by	Replies	Last post	Created
"Turn editing on" vanish everything	Juha Kinanen	104	Jestin VanScoyoc Tue, Dec 18, 2007, 5:20 AM	Sun, Apr 15, 2007, 2:50 PM
change admin's password	Alex Saevich	94	Guillermo Madero Wed, Sep 3, 2014, 4:14 AM	Thu, Feb 3, 2005, 1:36 AM
general thoughts on upgrading moodle	graham green	92	Rick Jerz Thu, Dec 31, 2015, 11:07 PM	Mon, Nov 30, 2015, 4:41 AM
More1and1 installation problems	Diane Hawkins	82	Richard Enison Sun, Oct 12, 2008, 9:27 PM	Fri, Oct 3, 2008, 1:58 AM
GIT for dummies	Mary Cooch	82	Howard Miller Mon, Nov 12, 2012, 10:42 PM	Mon, Aug 13, 2012, 1:14 AM
Migrated to new host & now no images showing	Tina Smith	72	Dejan Mikik Tue, Dec 4, 2018, 9:57 PM	Thu, Jun 28, 2018, 6:29 AM
Installing Solr for Global Search in Moodle	David Broomfield	70	uwalaka ikechukwu Wed, Sep 11, 2019, 2:02 AM	Thu, Jun 9, 2016, 8:38 PM
Moodle database	Sarah Fauset	69	Rick Jerz Mon, Jan 25, 2016, 1:59 AM	Sat, Jan 2, 2016, 2:17 PM
3.1.2 to 3.1.3 upgrade by cpanel (godaddy)	Andy Hill	65	Just H Mon, Feb 6, 2017, 5:39 AM	Sat, Dec 10, 2016, 4:22 PM
Free Moodle hosting on MoodleCloud from Moodle HQ	Ravi Murugesan	60	Susanna Wesson Mon, Feb 8, 2016, 5:22 AM	Mon, Jul 6, 2015, 8:22 PM
How to ensure I "own" everything -Ubuntu Moodle install	Mary Cooch	58	Mark Hayes Fri, Jan 10, 2014, 10:50 AM	Sun, Dec 29, 2013, 6:26 AM
Database Driver Problem MySQLi Error	Sary Huang	57	Donna Lee Fri, Aug 7, 2015, 3:49 AM	Fri, Dec 10, 2010, 2:35 AM
Moving from GoDaddy Shared Linux Hosting to Virtual Private Server	Gary Lebowitz	57	Rick Jerz Sat, Dec 22, 2012, 2:07 AM	Sat, Nov 24, 2012, 12:01 AM
Can not find data record in database table context	Richard Lian	56	Lisset Vera Mon, Feb 4, 2019, 7:49 AM	Wed, Apr 4, 2012, 4:32 AM
Error during upgrade to 2.0 - Incorrect pool file content	Shawn Treloar	53	Ken Task Fri, Jan 31, 2014, 12:52 PM	Sat, Nov 27, 2010, 10:39 AM
Problem install Moodle with existing Apache server	widernet project	52	widernet project Wed, Feb 6, 2008, 5:39 AM	Fri, Nov 30, 2007, 6:27 AM
Ridiculous $400/hr. for Moodle support with no guarantee	Travis Rush	52	Marcus Green Sun, Dec 20, 2009, 6:05 PM	Thu, Dec 17, 2009, 10:43 AM
Site not accessible after installation "Redirect Loop" (New Installation)	G R	52	Chris Collman Tue, Nov 24, 2015, 3:32 AM	Thu, May 30, 2013, 8:01 AM
Installing on Windows Vista	Mike Barker	51	Isaac Moshe Mon, Oct 18, 2010, 5:34 AM	Thu, Jun 14, 2007, 10:28 AM
3.2.2 upgrade	Lee Hensley	51	Lee Hensley Fri, May 12, 2017, 5:10 PM	Wed, Mar 15, 2017, 1:04 AM
Can someone give a good example of where to place the data for Config.php?	Rick Blanc	49	Paul Taylor Wed, Jun 9, 2004, 6:26 PM	Sun, Jun 6, 2004, 10:41 AM
Moodle entirely over SSL?	Michael Penney	49	Visvanath Ratnaweera Tue, Jul 19, 2016, 2:08 PM	Mon, Jun 20, 2005, 3:54 AM
Converting InnoDB tables to Barracuda	DeWayne Demland	49	Kevin Bruton Thu, Feb 11, 2016, 10:43 PM	Fri, May 1, 2015, 5:41 AM
Upgrade Moodle 1.9.17 to 2.2.3 SUCCESS!	Paul Nijbakker	48	Paul Ritchings Sun, Jul 27, 2014, 8:08 PM	Sat, Jun 23, 2012, 9:52 PM
Upgrade: mod-quiz duplicate key row error	Steve Lawrence	48	Guillermo Madero Fri, Jul 19, 2013, 10:42 AM	Thu, Oct 11, 2012, 6:05 PM
migrate the moodle site without SSH access	nicola cantalupo	48	Rick Jerz Fri, Apr 12, 2019, 7:12 AM	Wed, Apr 3, 2019, 6:30 AM
I´m a teacher not a programmer	Christopher Britt	46	Christopher Britt Tue, Jan 7, 2014, 7:36 PM	Fri, Dec 27, 2013, 9:47 PM
New Video Tutorial- How to Install Moodle on Shared Hosting via cPanel (Not Fantastico)	Tzvi Daum	45	Emma Richardson Fri, Jul 31, 2015, 2:03 AM	Thu, Jul 28, 2011, 9:07 AM
Moodle on Mac	Merle Mason	44	Ralf Krause Mon, Sep 11, 2006, 11:50 PM	Fri, Feb 24, 2006, 10:26 AM
Running Cron in Blue Host	Tiffany Morgan	44	Guillermo Madero Sat, Feb 1, 2014, 11:02 AM	Mon, Sep 23, 2013, 6:08 AM
Moodle 3.5 Installation Stalemate!	Ray Havlin	44	Ken Task Wed, Jul 25, 2018, 7:09 AM	Tue, Jul 17, 2018, 10:58 AM
Missing Edior n 2.7 new setup?	Steve Ambro v3.1	43	Andrew Barrett Tue, Oct 14, 2014, 1:15 PM	Wed, May 28, 2014, 11:29 AM
installation (version 5.5.31 is required and you are running 5.5.5.10.1.10)	renato agura	43	Jonathan Haack Sun, Aug 5, 2018, 2:40 AM	Tue, Mar 22, 2016, 10:02 PM
All graphics gone, after install. Trully vexing problem.	Andre Brassard	42	Andre Brassard Fri, Sep 30, 2016, 7:17 AM	Wed, Sep 21, 2016, 1:14 AM
Final Solution for Blank Page Problem	nut buster	41	Maik Riecken Sun, Aug 6, 2006, 11:11 PM	Wed, Jul 19, 2006, 9:17 PM
Installing Moodle 2.0 on 1and1	Steve Chorny	41	Kevin Andrews Sat, May 11, 2013, 1:34 AM	Thu, Dec 2, 2010, 7:41 AM
2.1 warning mysqli::/cannot connect etc..	Mary Cooch	41	Howard Miller Sun, Aug 21, 2011, 10:32 PM	Wed, Aug 17, 2011, 11:23 PM
Invalid context id specified context	Steve Lawrence	41	Steve Lawrence Fri, Dec 14, 2012, 5:00 PM	Wed, Dec 5, 2012, 5:30 PM
Godaddy install problem	Daniel mcnulty	40	Rod Spears Sat, Dec 15, 2007, 4:18 AM	Wed, Jun 27, 2007, 4:59 AM
instaliation i folder	Beata M.	40	Colin Fraser Thu, Apr 1, 2010, 4:17 PM	Mon, Mar 8, 2010, 3:46 PM
looking for a better hosting provider	ryan sanders	40	Rick Jerz Wed, Mar 11, 2015, 10:17 PM	Fri, Mar 6, 2015, 1:57 PM
From Windows Server to Linux	Hassan AbdelSabour	39	Bret Miller Thu, Jan 22, 2015, 6:28 AM	Tue, Jan 13, 2015, 2:29 AM
Unfortunately, cookies are currently not enabled in your browser	Jeffrey Stemen	38	Raphael Muonga Fri, Nov 13, 2015, 1:43 PM	Wed, Mar 22, 2006, 11:03 PM
Moodle install gives blank page after Configure Database Step	Joe Fleener	38	kanisious museka Mon, Jun 2, 2014, 6:32 PM	Wed, Feb 28, 2007, 10:24 AM
how to remove the message "Incorrect access detected, this server may be accessed only through x address, sorry."	Daniel Garcia Sanchez	38	Emma Richardson Mon, Jul 25, 2016, 7:58 PM	Mon, Jan 23, 2012, 6:45 AM
I really need Moodle dev online with Git (for dummies)	Mary Cooch	38	Andrew Nicols Tue, Apr 16, 2013, 4:39 PM	Fri, Apr 12, 2013, 2:12 AM
Moodle Newbie	Peter Goldsmith	38	Albert Ramsbottom Thu, Apr 7, 2016, 6:24 PM	Sat, Feb 27, 2016, 11:52 PM
Backup and Restore moodle mysql database 5.1 to 5.5 mysql version	Sergey Muha	38	Sergey Muha Sat, Jul 30, 2016, 6:17 PM	Sun, Jun 5, 2016, 7:32 PM
From old to new Moodle	Mike Neirinck	38	Ken Task Tue, Jun 11, 2019, 9:04 PM	Thu, May 23, 2019, 7:26 PM
ADMIN => Blank Page	Alexander Schories	37	Dean Montgomery Tue, Apr 13, 2010, 11:50 PM	Sun, Dec 18, 2005, 7:39 PM
Simple Upgrade from 2.2 to 2.4	curt bixel	37	Rick Jerz Tue, Jan 1, 2013, 7:49 AM	Fri, Dec 7, 2012, 1:32 AM
Antelope to barracuda on WIndows	Heather P	37	Champion Aghogho Thu, Jul 13, 2017, 12:39 AM	Wed, Jun 24, 2015, 7:55 PM
Cannot install moodle on godaddy server	premthilak c	37	roland salim Tue, Jan 3, 2017, 4:18 PM	Fri, Nov 4, 2016, 9:00 PM
Moodledata directory has some files owned by root	Aretha Etienne	37	Mike Normal Wed, Aug 30, 2017, 9:43 PM	Thu, Mar 30, 2017, 11:43 PM
unoconv and libreoffice - how to avoid using in Moodle 3+	Dom London	37	Daniel Thies Tue, Oct 1, 2019, 8:19 PM	Fri, Sep 27, 2019, 5:47 AM
Could not install moodle 2.02	Anthony Rooney	36	Anthony Rooney Wed, Mar 30, 2011, 6:08 PM	Mon, Mar 14, 2011, 9:36 PM
Best Moodle hosting company	Sizwe Dumisani	36	Marcus Green Fri, May 6, 2016, 10:27 PM	Sun, Jul 28, 2013, 9:26 PM
Moodle, PhP and MySQL	Tom Backer Johnsen	35	Dirch Cornelsen Wed, Oct 6, 2010, 7:47 PM	Sun, Jan 8, 2006, 7:31 PM
Upload File Size Limit Increase is NOT effective	Vijay Reddy	35	Nadav Kavalerchik Sat, Feb 11, 2012, 4:48 AM	Sat, May 24, 2008, 11:15 AM
Moodle installation with Sql server	moon ali	35	Richard Enison Sat, Sep 20, 2008, 9:53 AM	Tue, Aug 26, 2008, 3:08 PM
Moodle 2.5 - admin account installed incorrectly	Stuart Turner	35	Wendi Daniels Mon, Aug 19, 2013, 4:48 PM	Mon, Jul 15, 2013, 6:42 PM
Cron issues Moodle 2.7	Nic Ruley	35	Usman Asar Wed, Feb 17, 2016, 8:18 PM	Wed, May 28, 2014, 10:47 PM
Server 2016, IIS, SQL 2016, PHP7	Ken McKinnon	35	Usman Asar Tue, Jan 2, 2018, 11:53 PM	Wed, Feb 22, 2017, 4:32 AM
Moodle Upgrade from 3.5.1 to 3.6.x or 3.7.x	KLC Support	35	Ken Task Tue, Jul 16, 2019, 1:04 AM	Sat, Jul 6, 2019, 6:00 AM
Can't sign in after server move	Otaku Dude	35	Otaku Dude Fri, Aug 2, 2019, 6:51 PM	Tue, Jul 16, 2019, 11:23 PM
Unable to upgrade to Moodle 1.5 on a Mac	Jim Hardy	34	Jim Hardy Wed, Jul 27, 2005, 8:44 AM	Mon, Jun 20, 2005, 7:48 AM
Install stops with blank page after asking for directories	Jon Holmes	34	Carlos Blanco Sun, Jul 13, 2008, 1:46 PM	Mon, Jul 7, 2008, 9:48 PM
Upgrading Moodle Version 1.3.3 to latest- Urgent!!	Divya Bansal	34	Divya Bansal Tue, Nov 30, 2010, 9:22 PM	Wed, Nov 3, 2010, 8:45 PM
Moodle 3.2.2 (= latest available) on Gentoo	W L	34	Richard Oelmann Tue, Apr 4, 2017, 3:00 AM	Thu, Mar 30, 2017, 7:27 PM
'Data Directory' cannot be found or created	Steve S.	33	Ajit Jain Fri, Jan 15, 2010, 12:28 AM	Tue, Mar 28, 2006, 4:20 AM
unicode is required to be installed/enabled Check	huseyin durak	33	Richard Enison Sat, Sep 20, 2008, 9:31 AM	Thu, May 10, 2007, 3:28 AM
Requiring slasharguments in Moodle 2.9 - will anybody be seriously affected?	Marina Glancy	33	Paul Verrall Mon, Jun 1, 2015, 3:23 PM	Fri, Jan 23, 2015, 11:14 AM
Web installation of moodle	Anup Raj	33	Usman Asar Wed, Jun 8, 2016, 11:38 PM	Tue, May 24, 2016, 4:31 PM
Moodle 3.4.1+ admin/environment/php extension/intl	Bright School	33	Jiří Plachý Tue, May 14, 2019, 2:47 PM	Wed, Feb 21, 2018, 7:23 PM
MySQL problems	Eric Kemsley	32	Eric Kemsley Fri, Jun 3, 2005, 1:25 AM	Sat, May 21, 2005, 3:06 AM
Serious Error! Could not set up the site!	Joachim Korte-Bernard	32	Steve Henderson Thu, May 25, 2006, 6:14 PM	Thu, Oct 6, 2005, 6:31 PM
install errors please help	Christopher Johnson	32	Richard Enison Tue, Nov 13, 2007, 5:58 AM	Sun, May 13, 2007, 12:48 PM
Can not create local file pool file, please verify permissions in dataroot and available disk space.	Colin Cooper	32	Matteo Scaramuccia Tue, Feb 10, 2015, 5:01 AM	Sun, Sep 15, 2013, 9:57 PM
Planet Hoster, Softaculous, Moodle and Gapfill	Giralda M	32	Usman Asar Thu, Sep 19, 2019, 2:32 AM	Fri, Sep 13, 2019, 1:25 AM
Moodle displays no theme when page is refreshed	Lisa Thiessen	31	Lisa Thiessen Thu, Oct 27, 2011, 8:11 AM	Sat, Sep 3, 2011, 4:08 AM
having problem with installing Moodle 2.5	Mia Cruz	31	Mia Cruz Tue, Jun 25, 2013, 12:58 PM	Fri, Jun 7, 2013, 12:17 AM
FreeTDS php_dblib.dll for PHP 5.5	David Aylmer	31	Josh Urbain Sat, Nov 14, 2015, 3:38 AM	Fri, Jul 19, 2013, 9:30 PM
Can't get through the installation process! Problem with admin account setup	Иван Харитонов	31	Jamal Aruna Mon, Jul 8, 2019, 5:41 PM	Sat, Feb 18, 2017, 5:30 PM
Upgrade 2.7 Antelope to Barracuda	Annie Price	31	Stuart Mealor Tue, Jan 9, 2018, 3:03 PM	Mon, Mar 6, 2017, 8:27 PM
Can"t login afther updat 3.5.2+ 10-11-2018	Bas van Kollenburg	31	Debbie Unterseher Tue, Nov 27, 2018, 12:05 AM	Sat, Nov 10, 2018, 11:39 PM
$$$ for installation assistance	Dan Stein	30	Richard Enison Mon, Jun 25, 2007, 7:26 AM	Tue, Jun 19, 2007, 7:57 PM
Error: Database connection failed. It is possible that the database is overloaded or otherwise not running properly. The site administrator should also check that the database details have been correctly specified in config.php	Jet Batung Bakal	30	Bruce Goode Fri, Mar 11, 2016, 1:38 PM	Thu, Sep 10, 2009, 10:26 AM
Multiple Moodle Installs Sharing /moodledata/ Directory	Logan Modine	30	Guillermo Madero Sun, Apr 27, 2014, 11:48 PM	Wed, Dec 16, 2009, 8:42 AM
Moodle 1.9.7 vs 2.4	Danielle Laplante	30	Colin Fraser Tue, May 7, 2013, 11:50 PM	Sat, May 4, 2013, 1:50 AM
Cron Still giving me grief	David Maldonado	30	David Maldonado Thu, Feb 12, 2015, 7:34 AM	Tue, Jan 27, 2015, 12:33 AM
installing Moodle on Ubuntu	Salvatore DeMaio	30	Manvir Kaur Thu, Mar 24, 2016, 4:14 PM	Tue, Mar 15, 2016, 7:35 PM
upgrade from 3.1.3 to 3.7 via 3.2.9 plus MariaDB upgrade	Marian Matus	30	Ken Task Tue, Oct 8, 2019, 9:52 AM	Sat, Oct 5, 2019, 12:31 PM
Editing course - moodle 1.8	Dean Gostisa	29	Brent Phar Sat, Dec 8, 2007, 1:13 AM	Sat, Mar 31, 2007, 6:15 PM
Upgarde from 1.5.4 to 1.6 latest	Jon Witts	29	Jon Witts Mon, Aug 20, 2007, 7:52 PM	Tue, May 29, 2007, 9:19 PM
Moodle Installation Problem - Apache Syntax	Brad Wilson	29	Richard Enison Fri, Mar 27, 2009, 10:24 PM	Thu, Jan 29, 2009, 8:54 PM
Send notification emails function is not working in Moodle 1.9.5+.	Shin Okada	29	Jason Press Sun, Feb 2, 2014, 8:42 AM	Mon, Sep 14, 2009, 1:48 PM
Install Moodle 2.0 "Could not find a top-level course!"	Fritz Richter	29	Ricel Leite Wed, Aug 5, 2015, 2:12 AM	Tue, May 18, 2010, 11:01 PM
dataroot is not writable, admin has to fix directory permissions	Andrew Bergman	29	Dean Thayer Tue, Apr 10, 2018, 10:33 PM	Sat, Jan 8, 2011, 12:52 AM
FAILED Upgrade from 1.9.19 to 2.0.10	Myrrh Lynn	29	Myrrh Lynn Wed, Aug 7, 2013, 8:01 AM	Sun, Aug 4, 2013, 4:16 AM
Moodle site installation	rana saad	29	rana saad Fri, Apr 15, 2016, 1:11 PM	Sun, Apr 10, 2016, 4:16 AM

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