Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

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List of discussions. Showing 100 of 18623 discussions
Discussion	Started by	Last post	Replies
"Turn editing on" vanish everything Locked	Juha Kinanen 15 Apr 2007	Jestin VanScoyoc 18 Dec 2007	104
Upgrading via Softaculous - remove install folder	John Carey 29 Mar 2020	Ken Task 22 Jun 2020	98
change admin's password Locked	Alex Saevich 3 Feb 2005	Guillermo Madero 3 Sep 2014	94
general thoughts on upgrading moodle Locked	graham green 30 Nov 2015	Rick Jerz 31 Dec 2015	92
More1and1 installation problems Locked	Diane Hawkins 3 Oct 2008	Richard Enison 12 Oct 2008	82
GIT for dummies Locked	Mary Cooch 13 Aug 2012	Howard Miller 12 Nov 2012	82
Installing Solr for Global Search in Moodle Locked	David Broomfield 9 Jun 2016	Ken Task 23 Oct 2019	72
Migrated to new host & now no images showing Locked	Tina Smith 28 Jun 2018	Dejan Mikik 4 Dec 2018	72
Moodle database Locked	Sarah Fauset 2 Jan 2016	Rick Jerz 25 Jan 2016	69
3.1.2 to 3.1.3 upgrade by cpanel (godaddy) Locked	Andy Hill 10 Dec 2016	Just H 6 Feb 2017	65
Free Moodle hosting on MoodleCloud from Moodle HQ Locked	Ravi Murugesan 6 Jul 2015	Susanna Wesson 8 Feb 2016	60
How to ensure I "own" everything -Ubuntu Moodle install Locked	Mary Cooch 29 Dec 2013	Mark Hayes 10 Jan 2014	58
Database Driver Problem MySQLi Error Locked	Sary Huang 10 Dec 2010	Donna Lee 7 Aug 2015	57
Moving from GoDaddy Shared Linux Hosting to Virtual Private Server Locked	Gary Lebowitz 24 Nov 2012	Rick Jerz 22 Dec 2012	57
Can not find data record in database table context Locked	Richard Lian 4 Apr 2012	Lisset Vera 4 Feb 2019	56
Error during upgrade to 2.0 - Incorrect pool file content Locked	Shawn Treloar 27 Nov 2010	Ken Task 31 Jan 2014	53
Problem install Moodle with existing Apache server Locked	widernet project 30 Nov 2007	widernet project 6 Feb 2008	52
Ridiculous $400/hr. for Moodle support with no guarantee Locked	Travis Rush 17 Dec 2009	Marcus Green 20 Dec 2009	52
Site not accessible after installation "Redirect Loop" (New Installation) Locked	G R 30 May 2013	Chris Collman 24 Nov 2015	52
Installing on Windows Vista Locked	Mike Barker 14 Jun 2007	Isaac Moshe 18 Oct 2010	51
3.2.2 upgrade Locked	Lee Hensley 15 Mar 2017	Lee Hensley 12 May 2017	51
Can someone give a good example of where to place the data for Config.php? Locked	Rick Blanc 6 Jun 2004	Paul Taylor 9 Jun 2004	49
Moodle entirely over SSL? Locked	Michael Penney 20 Jun 2005	Visvanath Ratnaweera 19 Jul 2016	49
Converting InnoDB tables to Barracuda Locked	DeWayne Demland 1 May 2015	Kevin Bruton 11 Feb 2016	49
Upgrade Moodle 1.9.17 to 2.2.3 SUCCESS! Locked	Paul Nijbakker 23 Jun 2012	Paul Ritchings 27 Jul 2014	48
Upgrade: mod-quiz duplicate key row error Locked	Steve Lawrence 11 Oct 2012	Guillermo Madero 19 Jul 2013	48
migrate the moodle site without SSH access Locked	nicola cantalupo 3 Apr 2019	Rick Jerz 12 Apr 2019	48
I´m a teacher not a programmer Locked	Christopher Britt 27 Dec 2013	Christopher Britt 7 Jan 2014	46
Setup for a Beginner Willing to Learn	Robin Lynam 20 Apr 2020	J B 14 May 2020	46
New Video Tutorial- How to Install Moodle on Shared Hosting via cPanel (Not Fantastico) Locked	Tzvi Daum 28 Jul 2011	Emma Richardson 31 Jul 2015	45
Moodle on Mac Locked	Merle Mason 24 Feb 2006	Ralf Krause 11 Sep 2006	44
Running Cron in Blue Host Locked	Tiffany Morgan 23 Sep 2013	Guillermo Madero 1 Feb 2014	44
Moodle 3.5 Installation Stalemate! Locked	Ray Havlin 17 Jul 2018	Ken Task 25 Jul 2018	44
Missing Edior n 2.7 new setup? Locked	Steve Ambro v3.8 28 May 2014	Andrew Barrett 14 Oct 2014	43
installation (version 5.5.31 is required and you are running 5.5.5.10.1.10) Locked	renato agura 22 Mar 2016	Jonathan Haack 5 Aug 2018	43
All graphics gone, after install. Trully vexing problem. Locked	Andre Brassard 21 Sep 2016	Andre Brassard 30 Sep 2016	42
Migrating Server and Updating Moodle from 2.4 to 3.6+	John Nichols 6 Jan 2021	John Nichols 9 Jan 2021	42
Final Solution for Blank Page Problem Locked	nut buster 19 Jul 2006	Maik Riecken 6 Aug 2006	41
Installing Moodle 2.0 on 1and1 Locked	Steve Chorny 2 Dec 2010	Kevin Andrews 11 May 2013	41
2.1 warning mysqli::/cannot connect etc.. Locked	Mary Cooch 17 Aug 2011	Howard Miller 21 Aug 2011	41
Invalid context id specified context Locked	Steve Lawrence 5 Dec 2012	Steve Lawrence 14 Dec 2012	41
Any recommendations for a managed VPS hosting provider	Pete Jones 29 Jan 2020	Cosette C 18 Dec 2020	41
Godaddy install problem Locked	Daniel mcnulty 27 Jun 2007	Rod Spears 15 Dec 2007	40
instaliation i folder Locked	Beata M. 8 Mar 2010	Colin Fraser 1 Apr 2010	40
looking for a better hosting provider Locked	ryan sanders 6 Mar 2015	Rick Jerz 11 Mar 2015	40
From Windows Server to Linux Locked	Hassan AbdelSabour 13 Jan 2015	Bret Miller 22 Jan 2015	39
Emails Problem with Moodle 3.8 Locked	Araspus Kazemian 10 Dec 2019	Grelos do Sur 24 Jan 2020	39
Unfortunately, cookies are currently not enabled in your browser Locked	Jeffrey Stemen 22 Mar 2006	Raphael Muonga 13 Nov 2015	38
Moodle install gives blank page after Configure Database Step Locked	Joe Fleener 28 Feb 2007	kanisious museka 2 Jun 2014	38
how to remove the message "Incorrect access detected, this server may be accessed only through x ... Locked	Daniel Garcia Sanchez 23 Jan 2012	Emma Richardson 25 Jul 2016	38
I really need Moodle dev online with Git (for dummies) Locked	Mary Cooch 12 Apr 2013	Andrew Nicols 16 Apr 2013	38
Moodle Newbie Locked	Peter Goldsmith 27 Feb 2016	Albert Ramsbottom 7 Apr 2016	38
Backup and Restore moodle mysql database 5.1 to 5.5 mysql version Locked	Sergey Muha 5 Jun 2016	Sergey Muha 30 Jul 2016	38
From old to new Moodle Locked	Mike Neirinck 23 May 2019	Ken Task 11 Jun 2019	38
ADMIN => Blank Page Locked	Alexander Schories 18 Dec 2005	Dean Montgomery 13 Apr 2010	37
Simple Upgrade from 2.2 to 2.4 Locked	curt bixel 7 Dec 2012	Rick Jerz 1 Jan 2013	37
Antelope to barracuda on WIndows Locked	Heather P 24 Jun 2015	Champion Aghogho 13 Jul 2017	37
Cannot install moodle on godaddy server Locked	premthilak c 4 Nov 2016	roland salim 3 Jan 2017	37
Can't get through the installation process! Problem with admin account setup	Иван Харитонов 18 Feb 2017	Ken Task 4 May 2020	37
Moodledata directory has some files owned by root Locked	Aretha Etienne 30 Mar 2017	Mike Normal 30 Aug 2017	37
unoconv and libreoffice - how to avoid using in Moodle 3+ Locked	Dom London 27 Sep 2019	Daniel Thies 1 Oct 2019	37
Could not install moodle 2.02 Locked	Anthony Rooney 14 Mar 2011	Anthony Rooney 30 Mar 2011	36
Best Moodle hosting company Locked	Sizwe Dumisani 28 Jul 2013	Marcus Green 6 May 2016	36
Fatal Error on dataroot	Dennis Holmgreen 29 Apr 2020	Howard Miller 1 May 2020	36
Moodle, PhP and MySQL Locked	Tom Backer Johnsen 8 Jan 2006	Dirch Cornelsen 6 Oct 2010	35
Upload File Size Limit Increase is NOT effective Locked	Vijay Reddy 24 May 2008	Nadav Kavalerchik 11 Feb 2012	35
Moodle installation with Sql server Locked	moon ali 26 Aug 2008	Richard Enison 20 Sep 2008	35
Moodle 2.5 - admin account installed incorrectly Locked	Stuart Turner 15 Jul 2013	Wendi Daniels 19 Aug 2013	35
Cron issues Moodle 2.7 Locked	Nic Ruley 28 May 2014	Usman Asar 17 Feb 2016	35
Server 2016, IIS, SQL 2016, PHP7 Locked	Ken McKinnon 22 Feb 2017	Usman Asar 2 Jan 2018	35
Moodle Upgrade from 3.5.1 to 3.6.x or 3.7.x Locked	Key Learning Centre 6 Jul 2019	Ken Task 16 Jul 2019	35
Can't sign in after server move Locked	Otaku Dude 16 Jul 2019	Otaku Dude 2 Aug 2019	35
Unable to upgrade to Moodle 1.5 on a Mac Locked	Jim Hardy 20 Jun 2005	Jim Hardy 27 Jul 2005	34
Install stops with blank page after asking for directories Locked	Jon Holmes 7 Jul 2008	Carlos Blanco 13 Jul 2008	34
Upgrading Moodle Version 1.3.3 to latest- Urgent!! Locked	Divya Bansal 3 Nov 2010	Divya Bansal 30 Nov 2010	34
Moodle 3.2.2 (= latest available) on Gentoo Locked	W L 30 Mar 2017	Richard Oelmann 4 Apr 2017	34
Moodle 3.4.1+ admin/environment/php extension/intl	Bright School 21 Feb 2018	khalid robbani 17 Mar 2020	34
version 10.2.29 is required and you are running 5.7.30	António Moreira 26 Jun 2020	Richard Wallace 25 Aug 2020	34
'Data Directory' cannot be found or created Locked	Steve S. 28 Mar 2006	Ajit Jain 15 Jan 2010	33
unicode is required to be installed/enabled Check Locked	huseyin durak 10 May 2007	Richard Enison 20 Sep 2008	33
Requiring slasharguments in Moodle 2.9 - will anybody be seriously affected? Locked	Marina Glancy 23 Jan 2015	Paul Verrall 1 Jun 2015	33
Web installation of moodle Locked	Anup Raj 24 May 2016	Usman Asar 8 Jun 2016	33
MySQL problems Locked	Eric Kemsley 21 May 2005	Eric Kemsley 3 Jun 2005	32
Serious Error! Could not set up the site! Locked	Joachim Korte-Bernard 6 Oct 2005	Steve Henderson 25 May 2006	32
install errors please help Locked	Christopher Johnson 13 May 2007	Richard Enison 13 Nov 2007	32
Can not create local file pool file, please verify permissions in dataroot and available disk space. Locked	Deleted user 15 Sep 2013	Matteo Scaramuccia 10 Feb 2015	32
Planet Hoster, Softaculous, Moodle and Gapfill Locked	Giralda M 13 Sep 2019	Usman Asar 19 Sep 2019	32
Guest login fails after update	Doug Henner 16 Feb 2020	Ken Task 28 Feb 2020	32
Moodle displays no theme when page is refreshed Locked	Lisa Thiessen 3 Sep 2011	Lisa Thiessen 27 Oct 2011	31
having problem with installing Moodle 2.5 Locked	Mia Cruz 7 Jun 2013	Mia Cruz 25 Jun 2013	31
FreeTDS php_dblib.dll for PHP 5.5 Locked	David Aylmer 19 Jul 2013	Josh Urbain 14 Nov 2015	31
Upgrade 2.7 Antelope to Barracuda Locked	Annie Price 6 Mar 2017	Stuart Mealor 9 Jan 2018	31
Can"t login afther updat 3.5.2+ 10-11-2018 Locked	Bas van Kollenburg 10 Nov 2018	Debbie Unterseher 27 Nov 2018	31
Installing ICONV extension is required	Nawaraj Ghimire 8 Mar 2020	cyber sec 26 Jan 2021	31
Installing Moodle with Jitsi on Ubuntu 18.04	Christopher Garwood 21 Apr 2020	Ken Task 4 May 2020	31
Error DDL sql execution error (mod_h5pactivity)	Benjamin Waller 21 Jun 2020	Elliot Bannister 12 Dec 2020	31
$$$ for installation assistance Locked	Dan Stein 19 Jun 2007	Richard Enison 25 Jun 2007	30
Error: Database connection failed. It is possible that the database is overloaded or otherwise ... Locked	Jet Batung Bakal 10 Sep 2009	Bruce Goode 11 Mar 2016	30
Multiple Moodle Installs Sharing /moodledata/ Directory Locked	Logan Modine 16 Dec 2009	Guillermo Madero 27 Apr 2014	30
Moodle 1.9.7 vs 2.4 Locked	Danielle Laplante 4 May 2013	Colin Fraser 7 May 2013	30

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