Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
MySQL was fine, is apparently fine, but Moodle says Antelope Picture of Scott Brim Scott Brim 3 Ambrish Tiwari
Thu, 22 Jun 2017, 2:19 PM
need help with config.php file Picture of sunil lavhale sunil lavhale 4 Helen Foster
Thu, 22 Jun 2017, 2:13 PM
"Error writing to database" while installing moodle Picture of sunil lavhale sunil lavhale 2 Ambrish Tiwari
Thu, 22 Jun 2017, 1:53 PM
PHP Requirements for Moodle 3.3+ Picture of Gerard Norris Gerard Norris 8 Howard Miller
Thu, 22 Jun 2017, 1:32 PM
installation (version 5.5.31 is required and you are running 5.5.5.10.1.10) Picture of renato agura renato agura 26 Sunil Chhipa
Thu, 22 Jun 2017, 1:32 PM
Move Moodle from subdomain to folder Picture of Annie Minton Annie Minton 0 Annie Minton
Thu, 22 Jun 2017, 12:53 PM
3.3 Upgrade fails to load CSS Picture of Emma Richardson Emma Richardson 1 Ken Task
Thu, 22 Jun 2017, 8:49 AM
Cache definition requires simple keys error Picture of Kais Abid Kais Abid 0 Kais Abid
Thu, 22 Jun 2017, 6:50 AM
Getting my school to host a Moodle Server Picture of James Steerpike James Steerpike 11 Jamie Kramer
Thu, 22 Jun 2017, 1:25 AM
Unable to access the hosted moodle site from a remote location Picture of novrathan chouhan novrathan chouhan 4 Jamie Kramer
Wed, 21 Jun 2017, 6:38 PM
Send mails Picture of Nuno Miguel Oliveira Nuno Miguel Oliveira 5 Jamie Kramer
Wed, 21 Jun 2017, 6:16 PM
Scrom content not displayed Moodle 3.2.3+ (Build: 20170512) Picture of Matt P Matt P 1 Jamie Kramer
Wed, 21 Jun 2017, 5:49 PM
i cant install new moodle Picture of ali alamri ali alamri 2 Rahul Rai
Wed, 21 Jun 2017, 12:38 PM
Installation Difficulty with Essential Theme Picture of Mark Wheller Mark Wheller 4 Mark Wheller
Wed, 21 Jun 2017, 5:40 AM
Current state of support for Oracle Database Picture of Carlos Orozco Carlos Orozco 1 Derek Chirnside
Wed, 21 Jun 2017, 2:10 AM
Competencies in Moodle 3.3+ Picture of Preeti Gurbani Preeti Gurbani 4 Preeti Gurbani
Tue, 20 Jun 2017, 2:40 PM
The page isn't redirecting properly with Fresh installation Picture of Mohit Raj Mohit Raj 59 Visvanath Ratnaweera
Tue, 20 Jun 2017, 12:30 PM
Use jPlayer 2.9.2 in moodle 3.2 Picture of Abdul Ghaffar Abdul Ghaffar 1 Marina Glancy
Tue, 20 Jun 2017, 9:05 AM
upgrade Picture of Jeanne Shary Jeanne Shary 2 Emma Richardson
Tue, 20 Jun 2017, 5:52 AM
Installing Solr for Global Search in Moodle Picture of Fire Moodle Fire Moodle 47 Meir Gabay
Sun, 18 Jun 2017, 2:38 AM
Images don't show. Needs second login? Picture of Hans B. Hans B. 10 Emma Richardson
Sat, 17 Jun 2017, 8:59 PM
Error: Mismatched anonymous define() module: [object Object] Picture of Abdul Ghaffar Abdul Ghaffar 0 Abdul Ghaffar
Sat, 17 Jun 2017, 8:06 PM
I can't get moodle to work on web access Picture of Blanca Rodríguez Blanca Rodríguez 3 Mihir J
Sat, 17 Jun 2017, 11:54 AM
VPS required for vs 3.2? Picture of Ai Oh Ai Oh 15 Rick Jerz
Sat, 17 Jun 2017, 12:27 AM
Adaptable Theme possible issues with moodle modules? Picture of Andy Hill Andy Hill 10 Emma Richardson
Fri, 16 Jun 2017, 7:50 PM
Gnomio Upgraded and Broke Quizes Picture of Chuck Borrelli Chuck Borrelli 1 Marcus Green
Fri, 16 Jun 2017, 1:37 PM
Server checks Picture of Ahmed Karim Ahmed Karim 6 Howard Miller
Thu, 15 Jun 2017, 10:10 PM
Installation error Picture of Kishore Pillay Kishore Pillay 1 Howard Miller
Thu, 15 Jun 2017, 4:25 PM
Moodle 1.9.9+ to what versions moodle is more safe Picture of Shu Hung Leung Shu Hung Leung 1 Howard Miller
Wed, 14 Jun 2017, 5:14 PM
LDAP Issue after upgrade from php 5.5 to php 5.6 Picture of John Werth John Werth 1 John Werth
Wed, 14 Jun 2017, 2:53 PM
UploadUsers (CSV) form refuses to load ... Picture of Ken Task Ken Task 6 Ken Task
Wed, 14 Jun 2017, 8:43 AM
Moodle is not available after the admin setup. Picture of ooo ooo ooo ooo 3 ooo ooo
Tue, 13 Jun 2017, 10:49 PM
MySQLi error Picture of Louka Fraboulet Louka Fraboulet 5 Louka Fraboulet
Tue, 13 Jun 2017, 8:35 PM
PHP 7.1 - error Picture of Archie Ba Archie Ba 14 Archie Ba
Mon, 12 Jun 2017, 11:55 PM
Cannot convert DB to utf8mb4 Picture of David Takle David Takle 21 Ger Tielemans
Mon, 12 Jun 2017, 10:56 PM
Anyone Host on Rackspace? Picture of Ken Task Ken Task 0 Ken Task
Mon, 12 Jun 2017, 8:06 AM
Language Problem Picture of Nuno Miguel Oliveira Nuno Miguel Oliveira 1 Dinis Medeiros
Mon, 12 Jun 2017, 5:11 AM
Error trying checking available updates Picture of Dinis Medeiros Dinis Medeiros 1 Dinis Medeiros
Mon, 12 Jun 2017, 4:26 AM
Signup Page is same as Login Page After Upgrading to Moodle 3.3 Picture of Schwann Chan Schwann Chan 9 Diane C. Brown
Sun, 11 Jun 2017, 6:53 AM
SCORM Format Picture of Jesus Montejo Jesus Montejo 2 Jesus Montejo
Fri, 9 Jun 2017, 3:59 PM
3.2.2 error Picture of Lee Hensley Lee Hensley 4 Rick Jerz
Fri, 9 Jun 2017, 8:16 AM
Opening lesson pops main page and not the lesson Picture of Phil Martin Phil Martin 0 Phil Martin
Thu, 8 Jun 2017, 4:44 AM
Access of Courses on the bases of Role and Categories Picture of aryan patial aryan patial 0 aryan patial
Thu, 8 Jun 2017, 1:54 AM
Upgrade to M3.3 - Duplicate column name 'component' Picture of Naaman Fallouh Naaman Fallouh 1 Naaman Fallouh
Wed, 7 Jun 2017, 9:37 PM
Still the old course overview interface after upgrading from 3.2 to 3.3 Picture of John U John U 2 Helen Foster
Wed, 7 Jun 2017, 5:48 PM
Can't get through the installation process! Problem with admin account setup Picture of Иван Харитонов Иван Харитонов 22 willbo baggins
Wed, 7 Jun 2017, 4:36 PM
Difficulty installing themes Picture of Walter Byrd Walter Byrd 3 Walter Byrd
Tue, 6 Jun 2017, 8:06 AM
Moodle not recognizing git pull update Picture of Natassia Stelmaszek Natassia Stelmaszek 6 Natassia Stelmaszek
Tue, 6 Jun 2017, 12:48 AM
Error when configuring moodle Picture of Canh Khong Canh Khong 2 Canh Khong
Mon, 5 Jun 2017, 11:00 PM
Is there a free DB conversion ... Picture of Ken Task Ken Task 3 Ken Task
Mon, 5 Jun 2017, 10:25 PM
Converting innoDB tables to Barracuda Picture of James Ripps James Ripps 16 Lon Mathias
Sun, 4 Jun 2017, 5:36 AM
theme issues possibly YUI related - help much appreciated On camera Stephen Ogden 9 Benjamin Visness
Sat, 3 Jun 2017, 7:23 AM
Upgrade 2.7 Antelope to Barracuda Picture of Annie Price Annie Price 29 Rick Jerz
Fri, 2 Jun 2017, 8:49 PM
Blank page after updating to 3.3 Picture of fred hunter fred hunter 8 fred hunter
Fri, 2 Jun 2017, 5:16 PM
Error install to 3.3 Picture of Peter Lydon Peter Lydon 5 Rick Jerz
Fri, 2 Jun 2017, 10:32 AM
"Notice: Undefined Property" after upgrade to 3.1.6 (Site Down) Picture of Christopher Sweets Christopher Sweets 9 Christopher Sweets
Fri, 2 Jun 2017, 7:24 AM
Upgrade to Moodle 3.2 or 3.3? Picture of Debbie Unterseher Debbie Unterseher 8 Ken Task
Fri, 2 Jun 2017, 7:22 AM
Can not convert the tables to the Barracuda file format. Picture of milad hesami milad hesami 3 Natassia Stelmaszek
Thu, 1 Jun 2017, 11:29 PM
Moodle 3.2 on Red Hat Enterprise Linux Picture of Heiko Schach Heiko Schach 12 Jonathan Champ
Thu, 1 Jun 2017, 10:21 PM
Forced UTF-8 Picture of Jeff Greer Jeff Greer 1 Dan Bennett
Thu, 1 Jun 2017, 4:21 PM
Connection to server drops when trying update plugins - Moodle 3.3 larry's pix Larry Elchuck 2 Larry Elchuck
Thu, 1 Jun 2017, 6:48 AM
Issues with upgrading. Picture of Rene Diaz Rene Diaz 4 Usman Asar
Thu, 1 Jun 2017, 6:30 AM
Upgrade from 3.2.2+ to 3.3+ DB Error Picture of Kieran S Kieran S 2 Kieran S
Wed, 31 May 2017, 10:06 PM
Mahara assignment plugin not working Picture of elham rahimzadeh elham rahimzadeh 1 Chris Developer
Wed, 31 May 2017, 4:29 PM
Configuring Memcached Session with Moodle 3.2.1 Picture of Foo Lam Wong Foo Lam Wong 4 Sergio Rabellino
Wed, 31 May 2017, 2:46 PM
Upgrade to 3.3+ from 3.1.3+ - Database upgrade error Picture of Jeff Mitchell Jeff Mitchell 3 Ken Task
Wed, 31 May 2017, 2:36 PM
Error Help Picture of Nuno Miguel Oliveira Nuno Miguel Oliveira 5 Ken Task
Wed, 31 May 2017, 9:54 AM
Forum Picture of Nuno Miguel Oliveira Nuno Miguel Oliveira 1 Ken Task
Wed, 31 May 2017, 8:12 AM
Upgrade Issue - fileinfo & opcache.enable status check (from 3.1.2 to 3.3) Picture of Schwann Chan Schwann Chan 3 Patrick Hait
Wed, 31 May 2017, 4:45 AM
Moodle 3.3 modedit.php error message Picture of Íde O'Neill Íde O'Neill 11 Íde O'Neill
Wed, 31 May 2017, 2:14 AM
Merge a course attendend on two different moodle server/installation by different users Picture of Antonio Carrieri Antonio Carrieri 0 Antonio Carrieri
Tue, 30 May 2017, 11:47 PM
Unable to run cron Picture of Vamshi Seshasayan Penumarthi Vamshi Seshasayan Penumarthi 1 Vamshi Seshasayan Penumarthi
Tue, 30 May 2017, 9:44 PM
Can't use my LIVE Moodle - too many redirects Picture of Przemek Jedlikowski Przemek Jedlikowski 5 Wanhong Zhao
Tue, 30 May 2017, 6:26 PM
Moodle 3.3 upgrade issue Picture of Stefan Van De Velde Stefan Van De Velde 0 Stefan Van De Velde
Tue, 30 May 2017, 1:10 AM
Notice: possible solution for "Fatal error: $CFG->dataroot is not writable, admin has to fix directory permissions! Exiting." Picture of Lea Cohen Lea Cohen 0 Lea Cohen
Mon, 29 May 2017, 7:29 PM
Moodle wwwroot problem unable to access with domain Picture of Max 3no Max 3no 1 Ken Task
Mon, 29 May 2017, 6:56 PM
Migrating Oauth2 (LinkedIn) users to new core Oauth2 Picture of Kaloyan Ganev Kaloyan Ganev 15 Damyon Wiese
Mon, 29 May 2017, 2:38 PM
Upgrade from 2.9.4 to 3.x errors John Jackson John Jackson 7 Diane Villemure
Sun, 28 May 2017, 4:40 AM
Database connection error on new install that has never worked. Picture of Steven DeLisle Steven DeLisle 10 Ken Task
Sat, 27 May 2017, 2:14 AM
Where to find appropriate download for moodle old version Picture of Ripa Desai Ripa Desai 4 Ripa Desai
Fri, 26 May 2017, 11:29 PM
After Upgrade to 3.3 not uploding files Picture of Kerler Souza Kerler Souza 3 Kerler Souza
Fri, 26 May 2017, 10:43 PM
Cron jobs in moodle Picture of Ripa Desai Ripa Desai 2 Ripa Desai
Fri, 26 May 2017, 10:30 PM
Dashboard problem after upgrade to Moodle 3.3 Picture of Andrew Steele Andrew Steele 11 Andrew Steele
Fri, 26 May 2017, 9:52 PM
Installing Picture of David Burger David Burger 1 Rick Jerz
Fri, 26 May 2017, 9:17 AM
Moodle Login Page Blank Picture of Armando Silva Armando Silva 0 Armando Silva
Thu, 25 May 2017, 11:44 PM
MySQL full unicode support (Moodle version 3.2.3) Picture of Ryan Chan Ryan Chan 2 Brandon Jimenez
Thu, 25 May 2017, 11:08 PM
moodle 2.9 not accessing from the browser Picture of Ripa Desai Ripa Desai 21 Ripa Desai
Thu, 25 May 2017, 10:16 PM
Upgrading to 3.3 from 3.2.2 issues Picture of Luke Wilson Luke Wilson 4 Luke Wilson
Wed, 24 May 2017, 2:22 PM
Upgrading PHP to 5.6 Picture of Gabriel Fernández Gabriel Fernández 3 Gabriel Fernández
Wed, 24 May 2017, 4:20 AM
Upgrade Windows - Still not working Picture of chris kraft chris kraft 8 chris kraft
Tue, 23 May 2017, 10:15 PM
Connection to a domain nameserver Picture of Clément Michard Clément Michard 4 Clément Michard
Tue, 23 May 2017, 7:59 PM
Moodle move to AWS (HTTPS to HTTP) behind ELB Picture of Steve Pollock Steve Pollock 2 Matt Spurrier
Tue, 23 May 2017, 3:17 PM
Moodle upgrade 3.2 to 3.3 Site Home redirect error Picture of International Associates International Associates 0 International Associates
Tue, 23 May 2017, 12:53 AM
Pioneer Theme Moodle 3.3 Picture of Ralph Cox Ralph Cox 4 Ralph Cox
Mon, 22 May 2017, 9:08 PM
Installation of Moodle 3.3 Picture of Kevin White Kevin White 11 Emma Richardson
Mon, 22 May 2017, 7:00 PM
Remote SQL Database Connection issues on Windows servers Picture of Tom Dennis Tom Dennis 12 Usman Asar
Mon, 22 May 2017, 6:20 AM
Cron Jobs and Godaddy Picture of Gene Cannady Gene Cannady 1 Rick Jerz
Sat, 20 May 2017, 11:43 PM
In maintenance mode and now cannot log back in Picture of Nikki Macfarlane Nikki Macfarlane 2 Ken Task
Sat, 20 May 2017, 4:37 PM
Boost theme problem - Fresh install - Moodle 3.2 Picture of Joseph FORET Joseph FORET 11 Andrey Mindubaev
Fri, 19 May 2017, 11:49 PM
Cannot upgrade database Picture of Arco Jansen Arco Jansen 3 Emma Richardson
Fri, 19 May 2017, 10:48 PM
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