Installation help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderators: Howard Miller and Alex Walker

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 2.8.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Hosting company Picture of Kim Diana Kim Diana 4 Kim Diana
Wed, Sep 2, 2015, 7:25 PM
Upgrading Picture of Rob Wallace Rob Wallace 2 Emma Richardson
Wed, Sep 2, 2015, 7:09 PM
problem connecting to ms sql 2012 cluster Picture of Johnny Lo Johnny Lo 1 Brian Lockwood
Wed, Sep 2, 2015, 6:03 PM
Install stopped after creating config.php file Albany, Oregon Frank Lister 3 Brian Lockwood
Wed, Sep 2, 2015, 5:04 PM
Following Upgrade, lost functions: pics plus Picture of Sally Crosiar Sally Crosiar 1 Howard Miller
Wed, Sep 2, 2015, 2:38 PM
Installation issues Picture of Deb Earhart Deb Earhart 3 Ken Task
Wed, Sep 2, 2015, 11:14 AM
Coding error detected, it must be fixed by a programmer: mygroupid() can not be used any more, please use groups_get_all_groups() instead. Picture of Keith C Keith C 6 Fiona Graham
Wed, Sep 2, 2015, 4:50 AM
MySqli extension issues Picture of Knox Lively Knox Lively 10 olly zappa
Wed, Sep 2, 2015, 3:44 AM
issue with ejsApp Picture of Eduardo Berrios Eduardo Berrios 4 Eduardo Berrios
Tue, Sep 1, 2015, 8:04 PM
I can't see pictures on Windows from Moodledata after an importation Picture of milhouse van houten milhouse van houten 2 milhouse van houten
Tue, Sep 1, 2015, 5:39 PM
Can't login - Redirects but fails to login Picture of Matthew Longman Matthew Longman 7 Robert Brenstein
Tue, Sep 1, 2015, 6:22 AM
installation Picture of Raed mmm Raed mmm 5 Emma Richardson
Sat, Aug 29, 2015, 8:31 PM
Domain name without (https://www) loads Picture of nanda ramu nanda ramu 1 Visvanath Ratnaweera
Sat, Aug 29, 2015, 3:52 PM
Ideas for teaching Conversational English Picture of Eve Natalie Eve Natalie 4 Eve Natalie
Sat, Aug 29, 2015, 2:59 AM
Incorrect access detected Picture of Carlos Burgueno Carlos Burgueno 2 Carlos Burgueno
Sat, Aug 29, 2015, 1:55 AM
Moodle in different domains on same server (split) Picture of Venkata Subramani Ramachandra Venkata Subramani Ramachandra 4 Venkata Subramani Ramachandra
Fri, Aug 28, 2015, 9:39 PM
quiz result not downloading in excel formate , result store in wrong formate Picture of lalit thakur lalit thakur 0 lalit thakur
Fri, Aug 28, 2015, 1:29 PM
Can not find data record in database table context Picture of Richard Lian Richard Lian 44 Andres Alberto Ariza Mantilla
Fri, Aug 28, 2015, 12:21 AM
FreeTDS php_dblib.dll for PHP 5.5 Picture of David Aylmer David Aylmer 21 sas ss
Thu, Aug 27, 2015, 7:46 PM
Upgrading from 2.6.2 to 2.8.7 (Build: 20150820) stuck at upgrading Quiz Structure Picture of David Campbell David Campbell 1 David Campbell
Thu, Aug 27, 2015, 8:54 AM
Why offers in web Hosting Service ??? Debasish Pramanik Debasish Pramanik 5 Usman Asar
Wed, Aug 26, 2015, 10:48 PM
Upgrade to 2.8.7+ partially worked Picture of Lindsey Knox Lindsey Knox 6 Visvanath Ratnaweera
Wed, Aug 26, 2015, 10:25 PM
Fatal error: Cannot redeclare after update Picture of Stephan Tedesco Stephan Tedesco 3 Howard Miller
Wed, Aug 26, 2015, 9:09 PM
Repair MS Access database without having program installed Picture of Hugo Edakain Hugo Edakain 2 Mark Garson
Wed, Aug 26, 2015, 6:45 PM
"Multiple records found, only one record expected" in 2.2 upgrade Picture of Eric Oberle Eric Oberle 3 Markus Strobl
Wed, Aug 26, 2015, 6:04 PM
TinyMCE HTML editor fails to upgrade Moodle 2.7.1+ to Moodle 2.8.7+ Picture of José Robles José Robles 1 Mauno Korpelainen
Wed, Aug 26, 2015, 6:00 PM
Reality check - the strengths and weaknesses of a fresh instal of Moodle Picture of Greg Bird Greg Bird 12 Greg Bird
Wed, Aug 26, 2015, 9:17 AM
Can't install Moodle 1.9 Picture of Matthew Longman Matthew Longman 1 Matthew Longman
Wed, Aug 26, 2015, 5:11 AM
Problems with IP address in links and resources Picture of Aaron Milligan Aaron Milligan 3 Aaron Milligan
Wed, Aug 26, 2015, 4:46 AM
Upgrade from 2.4 to 2.8 - error qtype_match Picture of Constance Horne Constance Horne 1 Bret Miller
Wed, Aug 26, 2015, 4:16 AM
Upgrade Issue 2.8.3 to 2.9.1 Picture of uk nites uk nites 9 Visvanath Ratnaweera
Wed, Aug 26, 2015, 2:43 AM
Changing install from php as cgi to php-fpm Picture of Rance Hall Rance Hall 1 Visvanath Ratnaweera
Wed, Aug 26, 2015, 2:38 AM
Moodle Installation through Hostgator Quickinstaller Picture of Ankit Saini Ankit Saini 1 Howard Miller
Tue, Aug 25, 2015, 9:43 PM
Does an upgrade take 25-30 hours of IT Support Picture of David Trevelyan David Trevelyan 7 Marcus Green
Tue, Aug 25, 2015, 2:18 PM
After migrating my site to a new host provider on Moodle 2.8, I get the following Slide Show error Picture of Alex Briones Alex Briones 3 Alex Briones
Tue, Aug 25, 2015, 5:57 AM
Register directly in database Picture of henrique weiand henrique weiand 1 William Lu
Tue, Aug 25, 2015, 5:17 AM
Question re: "The cron.php maintenance script has not been run for at least 24 hours" Picture of James Rodewald James Rodewald 1 William Lu
Tue, Aug 25, 2015, 5:11 AM
Error: Database connection failed Picture of Pradeep Nayak Pradeep Nayak 2 William Lu
Tue, Aug 25, 2015, 5:10 AM
Error installing MAMP for moodle 1.9 Picture of Patrick Coutu Patrick Coutu 2 Patrick Coutu
Tue, Aug 25, 2015, 1:57 AM
Moodle 2.8 - New installation doesn't complete (provider) Picture of Andrea Letter Andrea Letter 0 Andrea Letter
Mon, Aug 24, 2015, 10:52 PM
MySQLi problem Picture of Ji Hoon Tak Ji Hoon Tak 0 Ji Hoon Tak
Mon, Aug 24, 2015, 9:30 PM
Change URL Picture of Jesper Christensen Jesper Christensen 2 Emma Richardson
Mon, Aug 24, 2015, 9:26 PM
Registration Picture of Bikram Singh Bikram Singh 2 Mary Cooch
Mon, Aug 24, 2015, 3:53 PM
I need a full document Moodle Picture of Jacky Pham Jacky Pham 1 Mary Cooch
Mon, Aug 24, 2015, 2:48 PM
Regarding admin Picture of Ahmedul Kabir Ahmedul Kabir 1 Ken Task
Mon, Aug 24, 2015, 5:57 AM
Problem when apply CAS into Moodle Server Picture of Trung Ly Trung Ly 0 Trung Ly
Sun, Aug 23, 2015, 4:54 PM
Moodle update or missing files inside? Picture of Sean Roi Cadua Sean Roi Cadua 1 Emma Richardson
Sun, Aug 23, 2015, 2:35 AM
Error while installing new plugin Picture of Santosh Karkhanis Santosh Karkhanis 8 Just H
Sun, Aug 23, 2015, 12:01 AM
The page isn't redirecting properly with Fresh installation Picture of Mohit Raj Mohit Raj 37 sasi kiran
Sat, Aug 22, 2015, 2:15 PM
upgrade from 2.7 to 2.8 Picture of Irith Herman Irith Herman 5 Just H
Sat, Aug 22, 2015, 1:25 PM
Moodle on Azure SQL Picture of Alexander Bösch Alexander Bösch 2 Alexander Bösch
Fri, Aug 21, 2015, 8:58 PM
Cron? Picture of Sam M. Sam M. 4 Sam M.
Fri, Aug 21, 2015, 8:13 PM
Dashboard link, Logout, Uploading Scorm Courses, Accessing Moodle in another computer Mine Picture Mohiyuddin Khan Mohammed 4 Emma Richardson
Fri, Aug 21, 2015, 8:06 PM
Help with updating moodle Picture of Alan Kan Alan Kan 9 Rick Jerz
Thu, Aug 20, 2015, 10:48 AM
Installing Moodle on Local PC with IIS7 for Evaluation Picture of Quintin Seegers Quintin Seegers 4 Quintin Seegers
Thu, Aug 20, 2015, 6:26 AM
Face-to-face installation in moodle 2.9 Picture of Samuel Nebeolisa Samuel Nebeolisa 1 Emma Richardson
Thu, Aug 20, 2015, 1:58 AM
Moodle sending authorisation emails from wrong SMTP Picture of Mark Whalley Mark Whalley 5 Visvanath Ratnaweera
Thu, Aug 20, 2015, 12:19 AM
Moving courses to older version of moodle Picture of Thomas Cook Thomas Cook 1 Marcus Green
Wed, Aug 19, 2015, 9:44 PM
question regarding server behavior when creating quizzes, perhaps upgrade needed Picture of Daniel Newbury Daniel Newbury 1 Sergio Rabellino
Wed, Aug 19, 2015, 8:27 AM
Moodle load balancing Sketch... Luis de Vasconcelos 17 David Aylmer
Wed, Aug 19, 2015, 5:06 AM
installed theme doesn't show up in theme selector Picture of J P J P 22 Dylan Goddard
Wed, Aug 19, 2015, 1:41 AM
New Moodel server. Restoring courses Picture of Jesper Christensen Jesper Christensen 2 Jesper Christensen
Tue, Aug 18, 2015, 9:22 PM
Upgrading : Convert DB Antelope to Barracuda Picture of uk nites uk nites 6 Dominique-Alain Jan
Tue, Aug 18, 2015, 8:52 PM
Moodle Installation and Setup Assistance Picture of Nimritta Parmar Nimritta Parmar 11 Quintin Seegers
Tue, Aug 18, 2015, 7:45 AM
moodledata owner and test->prod migration Picture of Josiah Carberry Josiah Carberry 7 Ken Task
Tue, Aug 18, 2015, 1:42 AM
DB connection problem at the start of upgrading to 2.9 Picture of Kan Kawasaki Kan Kawasaki 2 Duane Habecker
Sun, Aug 16, 2015, 11:22 AM
Windows 10 problems... Picture of Houmam Sarsar Houmam Sarsar 10 Rick Jerz
Sun, Aug 16, 2015, 9:24 AM
How to fix status 'unsupported_db_table_row_format' from check to ok? Picture of Bernardus Ivan Bernardus Ivan 10 Visvanath Ratnaweera
Sat, Aug 15, 2015, 11:57 PM
Issue related to MySQL version Picture of Youngwoo Kim Youngwoo Kim 4 Youngwoo Kim
Sat, Aug 15, 2015, 8:50 PM
Warnings after upgrade to 2.9 from 2.8.2 Picture of vince lune vince lune 4 vince lune
Sat, Aug 15, 2015, 6:43 AM
Error installing 3.0dev Emperor Joshua Norton I, Emperor of the United States and Protector of Mexico. Richard Crawford 4 Richard Crawford
Sat, Aug 15, 2015, 4:08 AM
Can't save quizzes after 2.9.1 upgrade Picture of Matthias Pleil Matthias Pleil 1 Matthias Pleil
Sat, Aug 15, 2015, 2:58 AM
Installation help Picture of Sujoy Ghosh Sujoy Ghosh 7 Nimritta Parmar
Sat, Aug 15, 2015, 1:28 AM
Moodle, Genesis theme and ELIS, has anyone been able to add ELIS into a custom theme and how? Picture of Christopher Lee Christopher Lee 11 Chris Megahan
Fri, Aug 14, 2015, 11:48 PM
Course migration from 2.1.2 to 2.9.1 Picture of Nevin Reid Nevin Reid 1 Paul Verrall
Fri, Aug 14, 2015, 11:30 PM
Theme not displaying after upgrade Picture of Ted Mackay Ted Mackay 3 Gareth J Barnard
Fri, Aug 14, 2015, 8:53 AM
MUC configuration random reset Picture of Rikard E Rikard E 4 Rikard E
Thu, Aug 13, 2015, 7:11 PM
Moodle 2.9.1+ - Cannot Get Apache to Show Moodle Pages to local subnet Picture of Zachary Winter Zachary Winter 2 Howard Miller
Thu, Aug 13, 2015, 6:18 PM
Upgrade Moodle Site from 2.5 to 2.8 (windows server) Picture of Bonnie Dilling Bonnie Dilling 9 Usman Asar
Thu, Aug 13, 2015, 12:39 PM
Upgrading from 2.4.1 to 2.9.1 and need guidance on php upgrade part Picture of Whalon Herbert Whalon Herbert 0 Whalon Herbert
Thu, Aug 13, 2015, 3:05 AM
Upgrade causing enrolled users to lose grades Picture of Tom North Tom North 0 Tom North
Wed, Aug 12, 2015, 9:16 PM
2.6 to 2.9+ Login Invalid Picture of Mitchell Gregory Mitchell Gregory 3 Howard Miller
Tue, Aug 11, 2015, 9:47 PM
Megawhite- Moodle not working on my PC and showing error message. Picture of Mega White Mega White 6 Mega White
Tue, Aug 11, 2015, 7:21 PM
Updating from 2.7+ to Moodle 2.9.1 Picture of Brandon Jimenez Brandon Jimenez 10 Brandon Jimenez
Tue, Aug 11, 2015, 4:03 AM
Trouble migrating a moodle site Picture of Marleila Springer Marleila Springer 11 Marleila Springer
Tue, Aug 11, 2015, 3:44 AM
Converting InnoDB tables to Barracuda Me DeWayne Demland 34 Rick Jerz
Mon, Aug 10, 2015, 11:03 PM
Moodle 2.9.1: Getting Cron scheduled - "500: Internal server error" Picture of Graham Moir Graham Moir 11 Howard Miller
Mon, Aug 10, 2015, 7:58 PM
Error after clicking update profile in Moodle 2.9.1 in Windows 7 PC Picture of Ryu Kan Ryu Kan 0 Ryu Kan
Mon, Aug 10, 2015, 6:13 PM
Moodle 2.9.1 Administration and other menus greyed out Picture of Gary Ide Gary Ide 2 Helen Foster
Mon, Aug 10, 2015, 3:31 PM
Error: database driver problem detected I was in EU Commisions new building Belgium Onur Kalafat 4 Rick Jerz
Mon, Aug 10, 2015, 6:43 AM
Plugins "Missing from disk" during upgrade Picture of Roland St. Amand Roland St. Amand 3 Roland St. Amand
Mon, Aug 10, 2015, 1:26 AM
Upgrade from 2.6 to 2.9 and from mysql to mssql Picture of Ingeborg (Inky) Chandler-Mertz Ingeborg (Inky) Chandler-Mertz 25 Howard Miller
Mon, Aug 10, 2015, 12:23 AM
Insufficient memory detected" how to solve using cpanel? Picture of murugan m murugan m 3 Visvanath Ratnaweera
Sun, Aug 9, 2015, 8:25 PM
Warning: require_once(/home/tar13602/public_html/moodletest/lib/classes/component.php): failed to open stream: No such file or directory in /home/tar13602/public_html/moodletest/install.php on line 95 Picture of Kiran Derle Kiran Derle 5 Howard Miller
Sun, Aug 9, 2015, 12:21 AM
Error Converting InnoDB tables to Barracuda - Moodle 2.8.5 - 2.8.5+ (Build: 20150501) Picture of Michael Otto Michael Otto 22 Kevin Ryan
Sat, Aug 8, 2015, 8:31 PM
Problems with upgrading moodle to 2.4... help dependencies...Urgent Picture of pinguas pinguim pinguas pinguim 8 javier dorfsman
Sat, Aug 8, 2015, 5:30 PM
php 5.4.39 compatible moodle latest version Picture of murugan m murugan m 6 murugan m
Sat, Aug 8, 2015, 4:15 PM
Not all URLs are updating Picture of Jordan Rodgers Jordan Rodgers 1 Jordan Rodgers
Fri, Aug 7, 2015, 6:12 AM
Database Driver Problem MySQLi Error Picture of Sary Huang Sary Huang 58 Donna Lee
Fri, Aug 7, 2015, 3:49 AM
Having problem logging in only reload login page Picture of rhald samson rhald samson 5 Emma Richardson
Thu, Aug 6, 2015, 7:53 PM
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