Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.0.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
What version of Moodle will work with latest XAMPP? Picture of Michael Salmons Michael Salmons 0 Michael Salmons
Thu, Feb 11, 2016, 11:32 PM
Cannot Change Web Address Picture of Dragon Warrior Dragon Warrior 6 josh vonhauger
Thu, Feb 11, 2016, 11:26 PM
Why is 3.0 running so slow Clint Clinton Randolph 0 Clinton Randolph
Thu, Feb 11, 2016, 11:20 PM
Converting InnoDB tables to Barracuda Me DeWayne Demland 49 Kevin Bruton
Thu, Feb 11, 2016, 10:43 PM
Missing Moodle Icons Picture of Mathijs Wagemaker Mathijs Wagemaker 0 Mathijs Wagemaker
Thu, Feb 11, 2016, 8:21 AM
office 365 plugin error! help!!!!!!!!!!!!!!!!!! Picture of Hammad Aslam Hammad Aslam 1 Usman Asar
Thu, Feb 11, 2016, 2:35 AM
$CFG->dataroot is not configured properly, directory does not exist or is not accessible! Exiting. Adi Adrian O'Sullivan 24 Rick Jerz
Thu, Feb 11, 2016, 1:53 AM
Migrating Course: error/tmp_backup_directory_not_found Picture of Jason Touw Jason Touw 3 Ulrike Albers
Wed, Feb 10, 2016, 11:44 PM
How do I acces/run the cron on Azure web services? Picture of Mike Platvoet Mike Platvoet 0 Mike Platvoet
Wed, Feb 10, 2016, 11:40 PM
System Path incorrect Picture of Bert van der Hooft Bert van der Hooft 1 Ken Task
Wed, Feb 10, 2016, 11:39 PM
Scorm modules not displaying after upgrade and server move Picture of Shaun Sheppard Shaun Sheppard 5 Shaun Sheppard
Wed, Feb 10, 2016, 6:54 PM
Cannot unzip SCORM packages in Moodle1.92 weekly My School Patch Pettiet 10 Rafiq Muhammad
Wed, Feb 10, 2016, 1:06 PM
Getting Grade Me plugin to work - folder permission issues Picture of Marvin Hamm Marvin Hamm 0 Marvin Hamm
Wed, Feb 10, 2016, 3:44 AM
Minimum versions of Perl and OpenSSL for Moodle 3.0 Picture of Colin Rice Colin Rice 9 Ken Task
Wed, Feb 10, 2016, 12:58 AM
Can't find the openid connect authentication Picture of Hammad Aslam Hammad Aslam 5 Hammad Aslam
Tue, Feb 9, 2016, 11:06 PM
Get error in upgrading Picture of solmaz naderi solmaz naderi 2 solmaz naderi
Tue, Feb 9, 2016, 2:57 PM
Issue with plugins page after upgrading from 2.7.3 to 2.9.4+ Picture of Gustavo Aguiar Gustavo Aguiar 0 Gustavo Aguiar
Tue, Feb 9, 2016, 4:37 AM
Free Moodle hosting on MoodleCloud from Moodle HQ Picture of Ravi Murugesan Ravi Murugesan 60 Susanna Wesson
Mon, Feb 8, 2016, 5:22 AM
How to fix unsupported_db_table_row_format Picture of ICB BNE ICB BNE 3 Ken Task
Sat, Feb 6, 2016, 11:03 PM
Installing with MS SQL Server Picture of dave mustaine dave mustaine 5 Visvanath Ratnaweera
Sat, Feb 6, 2016, 6:07 PM
Moodle installed on SYNOLOGY NAS : can't access from internet but ok from local network Picture of olivier ovi olivier ovi 17 Daniell Goodin
Sat, Feb 6, 2016, 2:07 PM
Planning moodle upgrade Picture of lucia liljegren lucia liljegren 5 Visvanath Ratnaweera
Sat, Feb 6, 2016, 3:56 AM
MySQL problem - ERROR 1045 (28000): Access denied for user 'root'@'localhost' Picture of Alek Steva Alek Steva 4 Alek Steva
Sat, Feb 6, 2016, 1:28 AM
database question Picture of dave mustaine dave mustaine 10 dave mustaine
Fri, Feb 5, 2016, 12:22 PM
Single Sign ON SSO for a variety of websites Picture of Jamie Tinley Jamie Tinley 4 Jamie Tinley
Fri, Feb 5, 2016, 7:47 AM
Update from 2.4 to 3.0 - How long? Underdog Under Dog 8 AL Rachels
Fri, Feb 5, 2016, 3:05 AM
Unable to connect PHP to MSSQL database - Moodle installation Picture of John Knight John Knight 7 Usman Asar
Thu, Feb 4, 2016, 6:38 PM
Latest news block missing on Site-Home and Dashboard peter svec Peter Svec 1 Emma Richardson
Thu, Feb 4, 2016, 6:28 AM
v3.0 Incoming Mail Problem Picture of uk nites uk nites 7 uk nites
Thu, Feb 4, 2016, 1:47 AM
New Installation Picture of Jacqui Yaxley Jacqui Yaxley 20 Jacqui Yaxley
Wed, Feb 3, 2016, 6:06 AM
I was told it was this easy to upgrade. Would you confirm? me Billy Zwiener 7 Visvanath Ratnaweera
Wed, Feb 3, 2016, 5:02 AM
MariaDB database connector (dbtype), PHP packages under Debian? Picture of David M David M 3 David M
Wed, Feb 3, 2016, 12:37 AM
Upgrading 2.9.2 to 2.9.4 Will it Overwrite custom Theme? Picture of Ken St. John Ken St. John 4 zeck egeli
Tue, Feb 2, 2016, 11:48 PM
Problem upgrading from 2.8 to 3.0.2+ Picture of Agustin Lopez Agustin Lopez 2 Agustin Lopez
Tue, Feb 2, 2016, 4:50 PM
Database and MySQL help Picture of Todd East Todd East 1 Ken Task
Tue, Feb 2, 2016, 3:20 PM
Chrome SSO Picture of Alex Goodyear Alex Goodyear 0 Alex Goodyear
Mon, Feb 1, 2016, 7:17 PM
Why clone thrice ? Picture of Devang Gaur Devang Gaur 2 Devang Gaur
Mon, Feb 1, 2016, 7:08 PM
Installing moodle in epesi php framework Picture of Cuong Nguyen Cuong Nguyen 2 Cuong Nguyen
Sat, Jan 30, 2016, 6:50 PM
Moodle will not install - database error Picture of Björn Stoll Björn Stoll 7 Björn Stoll
Sat, Jan 30, 2016, 12:13 AM
local Moodle Picture of Ariel Yental Ariel Yental 7 Emma Richardson
Fri, Jan 29, 2016, 8:51 PM
Number of Courses in Category Picture of Albert Ishengoma Albert Ishengoma 1 Robert Brenstein
Fri, Jan 29, 2016, 6:34 PM
Missing controls in the Administration Panel after upgrade Picture of Todd East Todd East 9 Ken Task
Fri, Jan 29, 2016, 3:26 AM
Upgrading through MOJO Marketplace Picture of Patricia Loofbourrow Patricia Loofbourrow 5 Patricia Loofbourrow
Fri, Jan 29, 2016, 1:50 AM
Antelope to barracuda on WIndows Wellingtonia Tree Heather P 6 Usman Asar
Thu, Jan 28, 2016, 11:06 PM
Broken Moodle - please help! Picture of Elaine Topham Elaine Topham 26 Elaine Topham
Thu, Jan 28, 2016, 10:33 PM
After upgrading to 3.0, cannot change Administration settings Picture of Melissa Campbell Melissa Campbell 3 Melissa Campbell
Thu, Jan 28, 2016, 8:49 PM
Bad webiew after moving modle to vps Picture of Sugeng Ariyadi Sugeng Ariyadi 0 Sugeng Ariyadi
Thu, Jan 28, 2016, 9:52 AM
URL resource type converted to FILE in upgrade Picture of Jon Jack Jon Jack 5 Josep Pujadas-Jubany
Wed, Jan 27, 2016, 11:05 PM
Totara version 2.5.2 compatiblity with Moodle 2.9 Picture of Chris Carlson Chris Carlson 0 Chris Carlson
Wed, Jan 27, 2016, 5:44 PM
Apache restart Picture of Rama Gundabhat Rama Gundabhat 5 Leon Stringer
Wed, Jan 27, 2016, 5:32 PM
Install moodle 3.0.2+ in desktop with windows 7 Picture of Inês Leitão Inês Leitão 2 Gareth J Barnard
Tue, Jan 26, 2016, 10:01 PM
Lightbox or Shadowbox to view activities like SCORM, URL or HTML pages. Picture of Erwin Ancheta Erwin Ancheta 4 Bruno Henrique Cury
Mon, Jan 25, 2016, 8:01 PM
Installing Moodle 3.0 Picture of Peter Hill Peter Hill 5 Peter Hill
Mon, Jan 25, 2016, 7:32 PM
Moodle database Picture of Sarah Fauset Sarah Fauset 69 Rick Jerz
Mon, Jan 25, 2016, 2:00 AM
Upgrading to php 7.0.2 Prof M Abdel-Bary Mohamed Abdel-Bary 7 Usman Asar
Mon, Jan 25, 2016, 12:16 AM
Most popular HTTPd. Picture of Paul Verrall Paul Verrall 11 Visvanath Ratnaweera
Sun, Jan 24, 2016, 4:08 PM
How frequently do you run cron and why? Matt Bury Matt Bury 4 Matt Bury
Sun, Jan 24, 2016, 5:47 AM
Inconsistency in MoodleDocs - Moodle Migration Picture of marco cassisa marco cassisa 5 marco cassisa
Sat, Jan 23, 2016, 11:56 PM
Moodle - Mail issue Picture of Vijay Shrinivas Vijay Shrinivas 2 Vijay Shrinivas
Fri, Jan 22, 2016, 7:52 AM
Site is being upgraded, please retry later. - While Updating Picture of Zak Fleming Zak Fleming 18 Troy Fennell
Fri, Jan 22, 2016, 2:41 AM
Blank page encountered on attempting to use install.php Picture of Michael DeVane Michael DeVane 10 Michael DeVane
Thu, Jan 21, 2016, 11:43 PM
problem connecting to ms sql 2012 cluster Picture of Johnny Lo Johnny Lo 10 Ben Lobo
Thu, Jan 21, 2016, 10:23 PM
Syntax error when trying to add a file from repository Picture of Davíð Baldursson Davíð Baldursson 1 Od Morton
Thu, Jan 21, 2016, 9:52 PM
SSO Authentication Issues - MS AD/Apa/MySQL Picture of Theo Yianni Theo Yianni 1 Theo Yianni
Thu, Jan 21, 2016, 5:23 PM
BIG BLUE BUTTON INSTALLATION Picture of Kerry-Lynn Dixon Kerry-Lynn Dixon 2 Kerry-Lynn Dixon
Thu, Jan 21, 2016, 1:28 AM
Help setup new Moodle error in step Copyright accept Picture of Tran Bang Tran Bang 9 Ken Task
Wed, Jan 20, 2016, 8:49 PM
Authentication plugin emailadmin not found Picture of Nikos Kokkinis Nikos Kokkinis 11 Nikos Kokkinis
Wed, Jan 20, 2016, 5:35 PM
Assignment (Advance grading -Rubric) /Upgrade to latest Moodle 3.0.2 Picture of Francisco Nieto Francisco Nieto 3 Francisco Nieto
Wed, Jan 20, 2016, 5:35 AM
Migrated servers now only manual user accounts can log in Picture of David T David T 6 David T
Wed, Jan 20, 2016, 5:10 AM
BIG BLUE BUTTON Picture of Kerry-Lynn Dixon Kerry-Lynn Dixon 2 Kerry-Lynn Dixon
Wed, Jan 20, 2016, 12:44 AM
Problem with login after upgrade from moodle 2.8.5+ to 3.0.2 Picture of Nikos Kokkinis Nikos Kokkinis 2 Nikos Kokkinis
Tue, Jan 19, 2016, 11:33 PM
How to disable Memcache for moodle globally? Picture of Hermann Klocker-Mark Hermann Klocker-Mark 6 Hermann Klocker-Mark
Tue, Jan 19, 2016, 4:58 AM
Help Moodle stacked ! Picture of ΝΙΚΟΛΑΟΣ ΔΟΛΛΑΣ ΝΙΚΟΛΑΟΣ ΔΟΛΛΑΣ 2 ΝΙΚΟΛΑΟΣ ΔΟΛΛΑΣ
Tue, Jan 19, 2016, 2:39 AM
Moodle upgrading error - unsupported_db_storage_engine Picture of Godfrey Haonga Godfrey Haonga 4 Ken Task
Mon, Jan 18, 2016, 10:45 PM
file problem after upgrade - update with debugging Picture of Richard Kingsley Richard Kingsley 21 Matt Polaniecki
Mon, Jan 18, 2016, 10:09 PM
Possible errors in install docs for Ubuntu 14.04 Picture of Paul Cuttriss Paul Cuttriss 4 Visvanath Ratnaweera
Mon, Jan 18, 2016, 9:38 PM
Fresh Install Moodle 3 - Error reading from database (during installation) Picture of Simon Harvey Simon Harvey 3 Simon Harvey
Mon, Jan 18, 2016, 6:45 PM
After installation of moodle 3.0 > clicking on "site home" > takes me to blank page Picture of Miki Alliel Miki Alliel 7 Miki Alliel
Mon, Jan 18, 2016, 4:17 PM
REGARDING MOBILE NUMBER Picture of saravana kumar saravana kumar 4 saravana kumar
Mon, Jan 18, 2016, 12:16 PM
Error calling message processor email Picture of Tifano T Tifano T 5 Steve Ireland
Sat, Jan 16, 2016, 8:46 AM
Problems with Chrome after upgrade Clint Clinton Randolph 1 Howard Miller
Sat, Jan 16, 2016, 3:04 AM
Memcached Invalid Plugin Picture of Ian Scott Ian Scott 1 Howard Miller
Fri, Jan 15, 2016, 6:17 PM
Login page does nothing Picture of Bill Peet Bill Peet 6 Bill Peet
Fri, Jan 15, 2016, 10:53 AM
Anyone experience issues when upgrading from PHP 5.3 to 5.5 on Moodle 1.9? Picture of Dan Patterson Dan Patterson 5 Usman Asar
Fri, Jan 15, 2016, 6:15 AM
Choosing Versions! RabNawaz RabNawaz Panhyar 5 Usman Asar
Fri, Jan 15, 2016, 4:08 AM
Upgrading from Moodle 2.2.2 to 2.9 to Totara 2.9 Picture of Danny Avery Danny Avery 8 Danny Avery
Fri, Jan 15, 2016, 3:21 AM
The session partition is full, Moodle 3.01 Picture of Juan Carlos Gutiérrez Juan Carlos Gutiérrez 1 Ken Task
Fri, Jan 15, 2016, 1:06 AM
Moodle V3.0.2 stops installing with "error/debug/missingconfigversion" Picture of mart van der niet mart van der niet 4 mart van der niet
Fri, Jan 15, 2016, 12:45 AM
Installing Moodle 3 "Table 'mdl_config' already exists" Picture of Andrew Leong Andrew Leong 16 Emma Richardson
Thu, Jan 14, 2016, 8:59 PM
Migrating Moodle from LAMPP Picture of Colin Rice Colin Rice 4 Colin Rice
Thu, Jan 14, 2016, 8:36 PM
Maximum file upload size Picture of sanaz karimkhani sanaz karimkhani 6 sanaz karimkhani
Thu, Jan 14, 2016, 7:34 PM
Can't instal Moodle 3.0.2 Picture of Dmitriy Berestnev Dmitriy Berestnev 7 Dmitriy Berestnev
Thu, Jan 14, 2016, 4:32 PM
How do we roll back to a branch using Git? Picture of Jerry Lau Jerry Lau 4 Jerry Lau
Thu, Jan 14, 2016, 2:41 AM
error updating plugins Picture of Yong Ra Yong Ra 5 Yong Ra
Wed, Jan 13, 2016, 10:03 PM
localhost:8888/moodle/ - Cannot load the page Picture of Adil Chowdhury Adil Chowdhury 3 Rick Jerz
Wed, Jan 13, 2016, 2:29 AM
Cannot view user profiles Picture of Jason Couto Jason Couto 4 Emma Richardson
Wed, Jan 13, 2016, 2:12 AM
Moving from Mac OS X to Linux Virtual and Upgrading Picture of Peter Mills Peter Mills 5 Emma Richardson
Wed, Jan 13, 2016, 12:54 AM
ERR_TOO_MANY_REDIRECTS Picture of Adinarayana Korukonda Adinarayana Korukonda 2 Brandon Jimenez
Wed, Jan 13, 2016, 12:20 AM
Local Reminders Error on New Installation of Moodle 3.0 Picture of Jason Touw Jason Touw 0 Jason Touw
Wed, Jan 13, 2016, 12:06 AM
Error 500 when i try to upgrade Moodle 2.8.5+ to 3.0.2 Picture of Nikos Kokkinis Nikos Kokkinis 0 Nikos Kokkinis
Tue, Jan 12, 2016, 10:21 PM
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