Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Problem installing moodle Picture of Anna Anna Anna Anna 4 Anna Anna
Sun, 23 Jul 2017, 4:11 AM
Different wwwroot internal/external Picture of Mihir J Mihir J 8 Mihir J
Sat, 22 Jul 2017, 9:57 PM
How to disable background image on registration page Picture of ob kofi ob kofi 1 Matt T
Sat, 22 Jul 2017, 5:13 PM
How to config gmail smtp for moodle 3.3 Picture of Phan Chon Phan Chon 3 Matt T
Sat, 22 Jul 2017, 4:40 PM
Installing Moodle 3.3.1 on Windows 2012 R2, IIS 8.5, SQL Server 2016 and PHP 7.1.7 Picture of Michael Wirth Michael Wirth 2 Usman Asar
Sat, 22 Jul 2017, 11:06 AM
Just upgraded from 3.0.7 to 3.2.4 and Moodle is very slow Picture of Aretha Etienne Aretha Etienne 1 Ken Task
Sat, 22 Jul 2017, 6:12 AM
Just updated a 3.3 to 3.3+ ... experiences ... Picture of Ken Task Ken Task 27 Luis de Vasconcelos
Sat, 22 Jul 2017, 2:20 AM
Error installing Moodle 3.3.1 Picture of Rakesh Mishra Rakesh Mishra 4 rahul rai
Fri, 21 Jul 2017, 5:56 PM
moodledata backup advice Picture of Matt T Matt T 5 Matt T
Fri, 21 Jul 2017, 9:52 AM
Email-based self-registration deactivates automatically Picture of Daniel Apfelbaum Daniel Apfelbaum 15 Daniel Apfelbaum
Fri, 21 Jul 2017, 4:32 AM
Restore stops at upload with: "PHP is missing a temporary folder" G. Grow Gerald Grow 14 Ken Task
Fri, 21 Jul 2017, 4:00 AM
Moodle 3.3.1 | openSUSE Leap 42.2 | ACL "chmod -R +a" issue Picture of Walter Lopez Walter Lopez 3 Walter Lopez
Fri, 21 Jul 2017, 2:47 AM
Moodle think it is using an old Mysql version Picture of Bente Olsen Bente Olsen 3 Bente Olsen
Thu, 20 Jul 2017, 10:38 PM
Blank White Screen on PhoneGap Picture of Lol Highlight Lol Highlight 6 Matt T
Thu, 20 Jul 2017, 6:36 PM
php7 compatibility with external authentication Picture of Ripa Desai Ripa Desai 7 Matt T
Thu, 20 Jul 2017, 6:26 PM
CSS broken in Boost theme after upgrading Picture of Jurgen Gaeremyn Jurgen Gaeremyn 4 Jurgen Gaeremyn
Thu, 20 Jul 2017, 3:19 PM
Can't expand "Site Administration" after upgrade Picture of Dave P Dave P 4 Ann Gleason
Thu, 20 Jul 2017, 11:27 AM
Problem in Creating New User Account Picture of LUIZ AUGUSTO MACHADO DOS SANTOS LUIZ AUGUSTO MACHADO DOS SANTOS 2 Emma Richardson
Thu, 20 Jul 2017, 6:53 AM
installation issue on bigbluebuttonbn Picture of Ankit Gupta Ankit Gupta 1 Matt T
Thu, 20 Jul 2017, 1:49 AM
PHP 7.0, 7.x Picture of Syed Ali Syed Ali 6 Matt T
Thu, 20 Jul 2017, 1:37 AM
It is possible migrate a block of Moodle 1.9 to Moodle 2.9? Picture of José Rojas José Rojas 6 Howard Miller
Wed, 19 Jul 2017, 8:59 PM
Unable to install 3.2 - Please convert the tables to the Barracuda file format. Picture of Nick Kings Nick Kings 11 Howard Miller
Wed, 19 Jul 2017, 6:41 PM
PHP 7.1 - error Picture of Archie Ba Archie Ba 16 Davinder Singh
Wed, 19 Jul 2017, 2:31 PM
After Migration - files in moodledata problem Picture of Thomas Laure Thomas Laure 8 Davinder Singh
Wed, 19 Jul 2017, 2:29 PM
White page on installation (split) Picture of Andreas Schenkel Andreas Schenkel 1 Howard Miller
Tue, 18 Jul 2017, 9:09 PM
URGENT - 3.1.7.: LDAP-Sync : Error "Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) ....." Picture of Monica Franz Monica Franz 4 Monica Franz
Tue, 18 Jul 2017, 3:40 PM
mysql 5.5.55 and mysql 5.5.53 Picture of Ripa Desai Ripa Desai 26 Ken Task
Tue, 18 Jul 2017, 7:07 AM
When 3.1 LTS ends will Barracuda become essential? Picture of Richard Underwood Richard Underwood 5 Ken Task
Tue, 18 Jul 2017, 6:50 AM
Inherited Moodle Server and upgrade John Lowe John Lowe 1 Howard Miller
Tue, 18 Jul 2017, 6:01 AM
call to undefined function ldap_connect() Picture of Ripa Desai Ripa Desai 1 Howard Miller
Tue, 18 Jul 2017, 5:55 AM
Upgrade errors to 3.3 Picture of Jamie Tinley Jamie Tinley 8 Ken Task
Tue, 18 Jul 2017, 4:04 AM
Tried upgrading, messed it up - help now needed! Picture of Dirk Cuthbertson Dirk Cuthbertson 5 Howard Miller
Mon, 17 Jul 2017, 9:16 PM
Upgrade Moodle using Git with installed plugins Picture of Christos Savva Christos Savva 8 Christos Savva
Mon, 17 Jul 2017, 8:55 PM
Stuck at Server Check during Moodle 3.3 installation Picture of Joydeep Roy Joydeep Roy 7 rahul rai
Mon, 17 Jul 2017, 6:50 PM
You can only restore front page backups on the front page Picture of J Guzman J Guzman 20 Dean Castaldo
Mon, 17 Jul 2017, 10:40 AM
Need help for upgrading Picture of Dave Ang Dave Ang 6 Ken Task
Sun, 16 Jul 2017, 8:26 PM
Migrating Oauth2 (LinkedIn) users to new core Oauth2 Picture of Kaloyan Ganev Kaloyan Ganev 21 Kaloyan Ganev
Sun, 16 Jul 2017, 7:36 PM
3.3.3 upgrade today (today's release) Picture of Nuno Miguel Oliveira Nuno Miguel Oliveira 1 Ken Task
Sat, 15 Jul 2017, 9:57 PM
Really Need Help Picture of Ruan Botes Ruan Botes 12 Ruan Botes
Sat, 15 Jul 2017, 9:12 PM
Installing Moodle along with WordPress on the same VPS Picture of Jason Miller Jason Miller 3 Matt T
Sat, 15 Jul 2017, 4:30 PM
Recreate quizzes from data stored in the mdl_quiz table Picture of Mark Hamilton Mark Hamilton 1 Guillermo Madero
Sat, 15 Jul 2017, 2:14 AM
Need help ... Why I can NOT Cancel the automatically upgrade after login as administrator Picture of Edward Shih Edward Shih 1 Howard Miller
Fri, 14 Jul 2017, 1:22 PM
Unable to edit course settings after upgrade Picture of Sam Larson Sam Larson 3 Ken Task
Fri, 14 Jul 2017, 12:17 AM
Copy course content from one moodle instance to another moodle instance on another server Picture of Aretha Etienne Aretha Etienne 4 Aretha Etienne
Thu, 13 Jul 2017, 10:48 PM
Installation options Picture of Rezina A Rezina A 4 Rezina A
Thu, 13 Jul 2017, 9:15 PM
File.php links still broken in books Picture of Michelle Melton Michelle Melton 0 Michelle Melton
Thu, 13 Jul 2017, 9:13 PM
Error trying checking available updates Picture of Dinis Medeiros Dinis Medeiros 3 Howard Miller
Thu, 13 Jul 2017, 6:41 PM
error installing theme Picture of Сагындык Тусупбек Сагындык Тусупбек 4 Howard Miller
Thu, 13 Jul 2017, 6:27 PM
moodledata mounting error Picture of Ripa Desai Ripa Desai 4 Ripa Desai
Thu, 13 Jul 2017, 9:07 AM
Installing Help Picture of Blanca Rodríguez Blanca Rodríguez 6 Blanca Rodríguez
Thu, 13 Jul 2017, 7:15 AM
Is there a git command that would show what's to be updated? Picture of Ken Task Ken Task 4 Ken Task
Thu, 13 Jul 2017, 6:45 AM
installation (version 5.5.31 is required and you are running 5.5.5.10.1.10) Picture of renato agura renato agura 30 Gerald Grow
Thu, 13 Jul 2017, 2:54 AM
Moodle Cloud benefits? Picture of Martin Fothergill Martin Fothergill 0 Martin Fothergill
Thu, 13 Jul 2017, 2:49 AM
Antelope to barracuda on WIndows Wellingtonia Tree Heather P 37 Champion Aghogho
Thu, 13 Jul 2017, 12:39 AM
problem with git branch when trying to upgrade to 3.3 Picture of Katja Krüger Katja Krüger 1 Howard Miller
Wed, 12 Jul 2017, 9:24 PM
Upgrade Moodle from 2.6 version to current version Picture of Sonia P Sonia P 6 Howard Miller
Wed, 12 Jul 2017, 8:37 PM
Convert to Barracuda Picture of Robert Hegestedt Robert Hegestedt 3 Howard Miller
Wed, 12 Jul 2017, 8:33 PM
How to clone a moodle Picture of Ripa Desai Ripa Desai 14 Ken Task
Wed, 12 Jul 2017, 7:54 PM
mysql_full_unicode_support#File_format Picture of CHANDRASEKAR RAVI CHANDRASEKAR RAVI 3 Howard Miller
Wed, 12 Jul 2017, 6:44 PM
Moodledata folder purpose Picture of Ripa Desai Ripa Desai 3 Ken Task
Wed, 12 Jul 2017, 6:59 AM
Moodle latest versio Installing (locally)help Picture of sushumna rao sushumna rao 3 Deepak Gour
Tue, 11 Jul 2017, 8:13 PM
Getting issue in installation moodle 3.2.2 with xampp Picture of swati singh swati singh 6 Deepak Gour
Tue, 11 Jul 2017, 6:37 PM
unsupported_db_table_row_format Eric Terkpertey Eric Terkpertey 2 rahul rai
Tue, 11 Jul 2017, 6:25 PM
Nduka Okoye - Moodle Upgradation Error? Picture of Nduka S Okoye Nduka S Okoye 3 rahul rai
Tue, 11 Jul 2017, 6:05 PM
Upgrade to 3.3 and Error reading from database Picture of sanaz karimkhani sanaz karimkhani 5 sanaz karimkhani
Tue, 11 Jul 2017, 4:40 PM
Moodle 3.3 upgrade on ubuntu Picture of Jamie Tinley Jamie Tinley 22 Jamie Tinley
Tue, 11 Jul 2017, 6:56 AM
Fresh Moodle installation Moodle 3.3dev Picture of Christos Savva Christos Savva 1 Deepak Gour
Mon, 10 Jul 2017, 8:37 PM
Uprading a pretty big and OLD Moodle install Picture of Some Dude Some Dude 8 Emma Richardson
Mon, 10 Jul 2017, 8:35 PM
Can't install 3.3 locally on Windows Picture of Pierre M Pierre M 9 Deepak Gour
Mon, 10 Jul 2017, 7:30 PM
Moodle upgrade 3.2 to 3.3 Site Home redirect error Picture of International Associates International Associates 1 rahul rai
Mon, 10 Jul 2017, 7:03 PM
Save way to update Moodle from 2.9.7 to 3.3 Picture of Eric Jansen Eric Jansen 3 Howard Miller
Mon, 10 Jul 2017, 6:31 PM
Customising Boost Picture of Martin Fothergill Martin Fothergill 2 Martin Fothergill
Mon, 10 Jul 2017, 12:42 PM
Upgrading from 3.2+ to 3.3+ Picture of Fred Frazelle Fred Frazelle 10 Fred Frazelle
Mon, 10 Jul 2017, 9:40 AM
www in domain name Picture of Martin Fothergill Martin Fothergill 6 Martin Fothergill
Mon, 10 Jul 2017, 3:44 AM
My site says newest is 3.2.1+ but i see 3.3+ Picture of Fred Frazelle Fred Frazelle 2 Fred Frazelle
Sat, 8 Jul 2017, 11:43 PM
Course history 400GB data Picture of Ripa Desai Ripa Desai 3 Howard Miller
Sat, 8 Jul 2017, 3:04 PM
Error: Database connection failed after upgrade to 3.2.3 Picture of Deepak Tiwari Deepak Tiwari 4 Amado Urias G.
Sat, 8 Jul 2017, 7:48 AM
Coding error detected, it must be fixed by a programmer: Config property "runningmethod" doesn't exist Picture of TK Ng'ambi TK Ng'ambi 2 TK Ng'ambi
Sat, 8 Jul 2017, 4:01 AM
Update from Moodle 3.1.2 to 3.1.6: $CFG->dataroot error Picture of Matthias Giger Matthias Giger 3 Matthias Giger
Sat, 8 Jul 2017, 12:41 AM
Moodle installation Picture of crazyfor study crazyfor study 3 Skye Moyo
Fri, 7 Jul 2017, 8:55 PM
Config table does not contain version, can not continue, sorry. Picture of g k g k 2 g k
Fri, 7 Jul 2017, 8:52 PM
Error when configuring moodle Picture of Canh Khong Canh Khong 3 Deepak Gour
Fri, 7 Jul 2017, 8:36 PM
Restoring database from old Moodle installation Picture of School Admin School Admin 4 Emma Richardson
Fri, 7 Jul 2017, 8:27 PM
After changing $CFG->webroot to my domainname icons in menu dissappear Picture of Till Lieber Till Lieber 1 Emma Richardson
Fri, 7 Jul 2017, 8:19 PM
Installation error Picture of Kishore Pillay Kishore Pillay 2 Deepak Gour
Fri, 7 Jul 2017, 6:35 PM
Server checks Picture of Ahmed Karim Ahmed Karim 7 Deepak Gour
Fri, 7 Jul 2017, 6:22 PM
PHP Requirements for Moodle 3.3+ Picture of Gerard Norris Gerard Norris 10 Howard Miller
Fri, 7 Jul 2017, 4:58 PM
need help with config.php file Picture of sunil lavhale sunil lavhale 6 rahul rai
Fri, 7 Jul 2017, 4:39 PM
I can't install language packs Picture of Eduardo Larequi García Eduardo Larequi García 10 Phan Chon
Fri, 7 Jul 2017, 1:42 PM
Moodle upgrade 2.9 to 3.2 shows blank page Picture of Thangakumar KJ Thangakumar KJ 4 Emma Richardson
Fri, 7 Jul 2017, 7:51 AM
Newbie seeks guidance Picture of Martin Fothergill Martin Fothergill 2 Martin Fothergill
Thu, 6 Jul 2017, 10:43 PM
ClamAV setup after moodle installation Picture of sunil lavhale sunil lavhale 4 sunil lavhale
Thu, 6 Jul 2017, 6:02 PM
The page isn't redirecting properly with Fresh installation Picture of Mohit Raj Mohit Raj 61 rahul rai
Thu, 6 Jul 2017, 6:00 PM
Server Environment shows unsupported_db_table_row_format Picture of Jeff Shrek Jeff Shrek 6 Rahul Barpha
Thu, 6 Jul 2017, 3:07 PM
Moodle compatibility with Ubuntu version Picture of Ripa Desai Ripa Desai 6 Ambrish Tiwari
Thu, 6 Jul 2017, 2:15 PM
Signup Page is same as Login Page After Upgrading to Moodle 3.3 Picture of Schwann Chan Schwann Chan 11 Gonzalo Santos
Thu, 6 Jul 2017, 1:18 AM
Configure Domain Picture of Jesus Montejo Jesus Montejo 4 Jesus Montejo
Wed, 5 Jul 2017, 2:17 PM
PHP File extension missing Picture of Ntuthuko Msimang Ntuthuko Msimang 10 Rick Jerz
Wed, 5 Jul 2017, 9:12 AM
Fresh install of 3.3+ fails due to database file format - why? Picture of Markus Strangl Markus Strangl 2 Ken Task
Tue, 4 Jul 2017, 10:12 PM
Upgrading PHP to 5.6 Picture of Gabriel Fernández Gabriel Fernández 6 Kate Rhodes
Tue, 4 Jul 2017, 9:35 PM
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