Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


DiscussionStarted byRepliesLast post
Redirected too many times on installation 1 Luis de Vasconcelos
IIS 10 Issues 4 Luis de Vasconcelos
[IMP] Migrate Moodle 2.9 - 3.6 13 Somasom kk
Redirection loop at login 19 Hermann Klocker-Mark
Server migration - Assignment error Can not find data record in database table oauth2_issuer. 1 Ian Southwell
admin setting problem 2 Joe Bayless
What happens when we upgrade our moodle. 4 Howard Miller
Moodle 3.5.5 + 3.6 After successfully installation - Setup Main Admin Account, cannot see password input field 1 Joe Bayless
installing moodle36 1 Jon Bolton
Moodle 3.4.1+ admin/environment/php extension/intl 24 Leon Stringer
Open Forum Plugin in Moodle 3.6 13 Jack Refrock
Moodle install stops 9 Rick Jerz
Trouble getting Apache to recognize installed PHP7.2 15 Alain Raap
Let's encrypt and https 14 Andy Hoang
SSL Mixed Content errors in 3.5.1 5 felix plaza
PHP Zip & GD installed but not found by Moodle 3 Howard Miller
Moodle installation error 1 Jon Bolton
Upgrade 3.4 to 3.6 stuck on InnoDB Error Msgs 5 Sarah Ashley
Using moodle files on both Ubuntu and Windows 1 Varenne Riocha
Web services API docs missing after upgrade to 3.6.3 1 Howard Miller
Stuck in Plug in Check Update Loop - Higher version already installed 1 Marie Waterhouse
Installation - General "Click to enter text" not working 6 Terus E-learning
Installing Moodle on MAC OSX. 5 Ahmed Hussein
I can't progress through the installation screens 9 Jorge Cruz
Moodle and Durpal 7 Emma Richardson
Can't login to Moodle after Git upgrade 3.5 to 3.6 "Error reading from database" 26 Ken Task
Moodle can't redirect to page after installation 3 Jon Bolton
Migrating mysql database to a server with no full unicode support 6 Leon Stringer
Are Moodle version 3.1+ able to run with PHP 7.2? 3 Karin Ahlén
Maintenance Mode Access 6 Alan Schrock
plugin installation is prevented on my Moodle 2 Anass Achabi
Cron after Moodle update to 3.6 6 Step ByStep
Adding SSL Cert to Moodle 10 Visvanath Ratnaweera
error in installation 6 Ken Task
Issues installing Moodle 352 into wamp on localhost 2 Mary Evans
YOU CANNOT ACCESS THIS SITE. THE CONNECTION HAS BEEN RE-ESTABLISHED 2 Francisco Gómez
Help for install new version of moodle on linux server 1 Visvanath Ratnaweera
Error Msg: "Moodle requires the xml PHP extension. Please install or enable the xml extension." 3 Ben Hinton
Upgrading PHP version to an old Moodle install 1 Howard Miller
Restore courses / transfer users from remote Moodles 4 Peter Haasdijk
how use moodle as school management system 1 Howard Miller
migrate the moodle site without SSH access 48 Rick Jerz
Moodle Installation with Antelope 5 Ray Sobers
Undefined Error after upgrading from 3.3 to 3.6.3+ 10 Ken Task
Cron task under windows: Fatal error: $CFG->dataroot is not configured properly, directory does not exist or is not accessible! Exiting. 1 Leon Stringer
From staging to production 0 Javier Tejera
Error Message after upgrade - The operation timed out while waiting for a lock 6 Swathy Prabhu
The cli/cron.php maintenance script has not been run for at least 24 hours. 3 Ken Task
Moodle 3.3 to 3.6 upgrade 8 Andrew Molteno
Mahara assignment plugin not working 5 Kirsten Konert
Shared hosting for 3.6* 5 Ken Task
Slow upgrade from 3.1 to 3.3+ 1 Howard Miller
Are there still people to help? no users when browse list 2 Emma Richardson
Moodle 3.6.3+ Moodle Package for Windows 1 Leon Stringer
HTTPS causes login problems 4 Yoni Wolovitz
upgrade from 3.1 to 3.6 13 ma shvnd
Why the upgrade key does not work? 0 mimi nom
3.6.2 to 3.6.3 Git Pull failure 1 Ken Task
Fatal error: $CFG->dataroot is not configured properly, directory does not exist or is not accessible! Exiting. 17 Visvanath Ratnaweera
Error migrating moodle (moodle only shows source code) 10 Ken Task
Upgrade Stuck - Not in the Plugins directory: theme_boost. 9 Jon Bolton
Installation problem: moodle 3.6.3+ and xampp 7.3.3-0 9 Rick Jerz
Migration/domain change 1 Howard Miller
Database Settings Message while installing http://localhost/moodle/install.php 5 USMAN HAIDER
SSL expre 1 Ken Task
Error reading from database Moodle 3.5 when install 13 José Noé Sánchez Sierra
Conversion of moodle HTTP to HTTPS 3 Le Minh Tuan
My Moodle courses frontpage 0 Diego Molina
Moodle 3.6 upgrade - Blank Page - 500 error 5 Howard Miller
Installing Solr for Global Search in Moodle 64 Inge Koch
Directory Permissions Windows (v3.6.3) 2 Leon Stringer
Error: Error reading from database 4 Zhipeng Zhang
Moodle installation and smtp settings 2 Emma Richardson
ERROR: CANNOT READ DATABASE 2 Zhipeng Zhang
Restore and backup http 500 error 1 Ken Task
Object as class name error 9 Howard Miller
moodle 3.5.5 problem upgrading tool_ally 1 Ken Task
403 error during site registration 2 Ken Task
Localcache folder 1 Ken Task
Moodle 3.2 and Turnitin2 2 Vijendra Lal
Upgrade 3.5.4+ to 3.5.5+ gives database error 10 Alain Raap
BigBlueButton uses HTML5 Client on Chrome 1 Jon Bolton
Error: Database connection failed 2 Visvanath Ratnaweera
Unable to display User profile page after upgradtion 1 Ken Task
Moving Moodle site from shared hosting to VPS 1 Rick Jerz
Office 365 - Could not check reply URL 0 K J
upgrade from 3.1.15 to 3.5.4 throws "Invalid permissions detected when trying to create a directory" error 7 Benoît M
Version Error after moveing the installation 1 Aaron R
3.6.3+ (Build:20190315) Exception - Call to a member function get_formatted_name() on null 7 Ken Task
Upgrade theme problem 6 Ludovic ORNON
Database error after upgrade to 3.6.3 2 Heidi W
Moodle 3.2.6 - Broke Moodle after installing Turnitin plugin 1 Howard Miller
The page isn't redirecting properly with Fresh installation 98 Noah McDonnell
error setuping moodle 4 rahul kumar
This site can’t be reached after installed 1 Howard Miller
Installing Windows version of Moodle 3.6.3 3 Kevin Yin
Multiple Moodle front-ends, single DB & single moodledata 6 Howard Miller
Upgrade to 3.6.3 stopped - module Assignment (solved) 0 Ludovic ORNON
Server Checks while installing 3.6.2+ Build: 20190222 2 Ram V
Apache Web Server crashed when http://localhost/moodle/index.php is accessed 6 Ram V