Installation help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderators: Howard Miller and Alex Walker

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 2.8.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Uploading Videos - Backing Up Picture of Ryan Sepulveda Ryan Sepulveda 0 Ryan Sepulveda
Wed, Jul 8, 2015, 2:43 AM
Install Moodle - Ubuntu with MSSQL Server 2012 DB Picture of Rene Ouellette Rene Ouellette 7 Luis de Vasconcelos
Wed, Jul 8, 2015, 1:32 AM
Desktop versus Server version Picture of Ryan Sepulveda Ryan Sepulveda 6 Ryan Sepulveda
Wed, Jul 8, 2015, 1:07 AM
Blank Page when opening URL with parameter Picture of Alief Arlingga Alief Arlingga 2 Craig Szymanski
Wed, Jul 8, 2015, 12:04 AM
Upgrade 2.7.x to 2.9.1 and migrate to InnoDB? Picture of Rick Sparrow Rick Sparrow 0 Rick Sparrow
Tue, Jul 7, 2015, 11:48 PM
Free Moodle hosting on MoodleCloud from Moodle HQ Picture of Ravi Murugesan Ravi Murugesan 9 Marcus Green
Tue, Jul 7, 2015, 11:26 PM
Errors after migration 2.8.1 Picture of Michael Healy Michael Healy 0 Michael Healy
Tue, Jul 7, 2015, 4:53 PM
Moodle upgrade - Will I lose user data? Picture of Ron Raney Ron Raney 2 Emma Richardson
Tue, Jul 7, 2015, 4:03 AM
Shot foot Picture of Tony Davis Tony Davis 2 Tony Davis
Tue, Jul 7, 2015, 3:05 AM
Switching to Git for Upgrading Picture of Bret Miller Bret Miller 1 Scott Brim
Tue, Jul 7, 2015, 12:29 AM
Error on M.yui.add_module (moodle 2.4.+) Picture of Riccardo Capuzzi Riccardo Capuzzi 0 Riccardo Capuzzi
Mon, Jul 6, 2015, 7:13 PM
moodle 2.8 Picture of sanaz karimkhani sanaz karimkhani 6 Developer@ Monarch Media, Inc.
Mon, Jul 6, 2015, 6:46 PM
Migrate Moodle 2.0.3 to 2.8.3+ Picture of Ricardo Santos Ricardo Santos 13 kishore kommireddy
Mon, Jul 6, 2015, 6:26 PM
How to downgrade and/or Picture of Ahmad Arshad Ahmad Arshad 3 Ken Task
Mon, Jul 6, 2015, 6:57 AM
Infinite redirect to "Incorrect access detected" Picture of Kala Balik Kala Balik 5 Howard Miller
Sun, Jul 5, 2015, 8:09 PM
Sudden 'Permission denied' error Picture of Nitin Nimkar Nitin Nimkar 1 Nitin Nimkar
Sun, Jul 5, 2015, 5:38 PM
intallation problem Picture of Tzachi Bar Tzachi Bar 7 Tzachi Bar
Sun, Jul 5, 2015, 4:48 PM
Errors! - Moved to Moodle to new server Underdog Under Dog 1 Ken Task
Fri, Jul 3, 2015, 9:43 PM
SMTP PHP debug messages disappear Picture of Scott Brim Scott Brim 0 Scott Brim
Fri, Jul 3, 2015, 9:06 PM
Web Server Installation Folder Name Picture of Richard Collier Richard Collier 3 Jaswinder Singh
Fri, Jul 3, 2015, 7:21 PM
The page isn't redirecting properly with Fresh installation Picture of Mohit Raj Mohit Raj 34 Rajakumar Jillella
Fri, Jul 3, 2015, 5:56 PM
how to upgrade using a es_es language pack Picture of Marta García Marta García 2 Marta García
Fri, Jul 3, 2015, 5:27 PM
Installing Stack Moodle 2.8.6 Picture of Darren O'Neill Darren O'Neill 8 Howard Miller
Fri, Jul 3, 2015, 4:33 PM
Upgrade from 1.7 & 1.9 Picture of Dave Cuttriss Dave Cuttriss 6 Dave Cuttriss
Fri, Jul 3, 2015, 2:59 PM
Moodle Upgrade and restoring courses Picture of curt bixel curt bixel 7 curt bixel
Fri, Jul 3, 2015, 4:39 AM
Course Restore hangs at "Process" step Picture of curt bixel curt bixel 5 curt bixel
Fri, Jul 3, 2015, 4:38 AM
Class 'core_date' not found - Attempted Upgrade to Latest Moodle Picture of Christopher Koeber Christopher Koeber 3 Howard Miller
Thu, Jul 2, 2015, 3:14 AM
Assets (css/javascript) not interpreted Picture of Hugo Pozzoli Hugo Pozzoli 2 Hugo Pozzoli
Wed, Jul 1, 2015, 11:39 PM
Upgrading to 2.9 - get PHP MySQLi Error Picture of Geoff Diggles Geoff Diggles 11 Syed Abdullah
Wed, Jul 1, 2015, 3:46 PM
Restoring from server backup - where is the MySQL data? Picture of Chris Roper Chris Roper 2 Visvanath Ratnaweera
Wed, Jul 1, 2015, 9:05 AM
Upgrading from 2.3 to 2.8.1 error Picture of srečko štok srečko štok 6 srečko štok
Wed, Jul 1, 2015, 4:31 AM
install from zip, upgrade with git? Picture of Lucien Stals Lucien Stals 9 Ken Task
Tue, Jun 30, 2015, 7:53 PM
Converting InnoDB tables to Barracuda Me DeWayne Demland 25 Ray Di Mascio
Tue, Jun 30, 2015, 5:01 AM
2.8.3 Migrated to another partition, now files are lost Picture of Wendi Daniels Wendi Daniels 2 Howard Miller
Mon, Jun 29, 2015, 4:59 PM
Need to start CRON but partial install has stopped it. HELP! Picture of Joey Barclay Joey Barclay 10 Joey Barclay
Mon, Jun 29, 2015, 2:40 AM
Basic settings missing Picture of Andrew Friedemann Andrew Friedemann 5 Andrew Friedemann
Sat, Jun 27, 2015, 11:50 PM
Impossible to install moodle, moodledata problem. Picture of Fernando Garcia Hansen Fernando Garcia Hansen 10 Wagner Dos Santos Backes
Sat, Jun 27, 2015, 10:09 PM
Password reset procedure: checkmate? Picture of Vaya Willemen Vaya Willemen 1 Bret Miller
Sat, Jun 27, 2015, 1:50 AM
Cron error: operation timed out while waiting for a lock Picture of Leon Stringer Leon Stringer 4 Leon Stringer
Thu, Jun 25, 2015, 8:16 PM
Is working Moodle if Transfer-Encoding is chunked? Picture of Sara Arjona Téllez Sara Arjona Téllez 5 Howard Miller
Thu, Jun 25, 2015, 6:37 PM
Upgrade Single Row Compression Fills Drive Picture of Travis Silva Travis Silva 1 Leon Stringer
Thu, Jun 25, 2015, 4:43 PM
Upload Problem Picture of Gerald Coffman Gerald Coffman 2 kamesh veerachamy
Thu, Jun 25, 2015, 1:49 PM
Plugin installation gone wrong Picture of Nadege B. Nadege B. 3 kamesh veerachamy
Thu, Jun 25, 2015, 1:14 PM
Moodle 2.6.2 & MSSQL2008 Picture of Emma Mullen Emma Mullen 8 Johnny Lo
Thu, Jun 25, 2015, 5:14 AM
Moodle error after database migration Picture of Johnny Lo Johnny Lo 3 Johnny Lo
Thu, Jun 25, 2015, 5:10 AM
Upgrading from 2.0 to 2.5, simple? Picture of Gilles Gagnon Gilles Gagnon 25 Howard Miller
Thu, Jun 25, 2015, 2:06 AM
Antelope to barracuda on WIndows Wellingtonia Tree Heather P 2 Heather P
Wed, Jun 24, 2015, 11:24 PM
Problems with installation after setting up admin account Picture of Christie Weidenhamer Christie Weidenhamer 4 kamesh veerachamy
Wed, Jun 24, 2015, 2:21 PM
Installation giving error Picture of Pushkar Phule Pushkar Phule 1 Howard Miller
Tue, Jun 23, 2015, 5:07 PM
Need information installing Moodle ? Silver Prestige Company Parveen Dhimaan 1 Emma Richardson
Tue, Jun 23, 2015, 3:02 AM
"URL was not found" error following update of v. 2.8 Picture of John Lawrence John Lawrence 3 Tifano T
Mon, Jun 22, 2015, 7:24 AM
No longer see Course Administration block Picture of Marilyn Komarnisky Marilyn Komarnisky 3 nivedita setru
Mon, Jun 22, 2015, 5:58 AM
Error calling message processor email Picture of Tifano T Tifano T 4 Tifano T
Sat, Jun 20, 2015, 1:57 PM
Error calling message Picture of Nathan Bruley Nathan Bruley 1 nivedita setru
Sat, Jun 20, 2015, 12:00 AM
where is cron job output logged? Picture of Josiah Carberry Josiah Carberry 5 Bret Miller
Fri, Jun 19, 2015, 10:23 PM
same server can have moodle2.4 and m2.8? Picture of Chris Mat Chris Mat 6 Usman Asar
Fri, Jun 19, 2015, 1:51 AM
Course access problem after upgrade 1.8-2.9 Picture of arj dan arj dan 1 Andrea Bicciolo
Thu, Jun 18, 2015, 7:01 PM
Error Converting InnoDB tables to Barracuda - Moodle 2.8.5 - 2.8.5+ (Build: 20150501) Picture of Michael Otto Michael Otto 21 Steve McGuire
Thu, Jun 18, 2015, 5:03 PM
How to install moodle 2.7.2 on xampp 1.8.2 on windows 7 32-bit Picture of meila ratna triani meila ratna triani 4 Usman Asar
Thu, Jun 18, 2015, 9:13 AM
Data directory - data location is not secure Picture of Witold Wisniewski Witold Wisniewski 5 Witold Wisniewski
Thu, Jun 18, 2015, 6:14 AM
Mixed Moodle versions detected Picture of Connie Hu Connie Hu 9 Joey Barclay
Wed, Jun 17, 2015, 11:00 PM
New Video Tutorial- How to Install Moodle on Shared Hosting via cPanel (Not Fantastico) Picture of Tzvi Daum Tzvi Daum 34 tom edwards
Wed, Jun 17, 2015, 10:43 PM
Site not accessible after installation "Redirect Loop" (New Installation) Picture of G R G R 50 romano gino
Wed, Jun 17, 2015, 10:22 AM
Help backing up my course Picture of curt bixel curt bixel 19 Ken Task
Wed, Jun 17, 2015, 7:20 AM
Problem during moodle upgrade from 2.3.2+ to 2.9 Picture of Mirco Poretti Mirco Poretti 2 Andrea Bicciolo
Wed, Jun 17, 2015, 12:58 AM
Installation help Picture of NHAT MINH VU NHAT MINH VU 3 NHAT MINH VU
Tue, Jun 16, 2015, 9:41 PM
MySQL problems when installing/upgrading to Moodle 2.9 Picture of Elaine Wilson Elaine Wilson 5 Usman Asar
Tue, Jun 16, 2015, 8:16 AM
combo.php 404 error (file or directory not found) Picture of Gerald Coffman Gerald Coffman 1 Matteo Scaramuccia
Tue, Jun 16, 2015, 2:28 AM
Moodle with DSO PHP handler configuration problem Picture of John Jackson John Jackson 3 Matteo Scaramuccia
Tue, Jun 16, 2015, 2:23 AM
Server limit to upload files Picture of enrique fanjul enrique fanjul 4 enrique fanjul
Tue, Jun 16, 2015, 12:46 AM
Can not initialise PHP session, please verify that your browser accepts cookies. Picture of Khvicha Chikhladze Khvicha Chikhladze 5 Khvicha Chikhladze
Mon, Jun 15, 2015, 9:09 PM
Blank screen after successful installation Picture of kishore kommireddy kishore kommireddy 21 kishore kommireddy
Mon, Jun 15, 2015, 6:24 PM
Moodle 2.6.1 Site Blank Page Picture of annahtreek ihtoj annahtreek ihtoj 8 annahtreek ihtoj
Mon, Jun 15, 2015, 12:28 AM
Warnings after upgrade to 2.9 from 2.8.2 Picture of Barb Hall Barb Hall 3 Barb Hall
Sun, Jun 14, 2015, 10:57 PM
Installation of Moodle in windows Picture of m. Vikar m. Vikar 4 Usman Asar
Sat, Jun 13, 2015, 8:32 PM
Upgradation from Moodle 2.0.1 to latest moodle 2.9 using wamp server 2.2 Picture of Neha M Neha M 4 Luis de Vasconcelos
Sat, Jun 13, 2015, 12:48 AM
Only able to access Site Admin pages locally Picture of Charles Lim Charles Lim 2 Charles Lim
Fri, Jun 12, 2015, 4:38 PM
Upgrade Advice Picture of Max Power Max Power 3 Albert Ramsbottom
Thu, Jun 11, 2015, 5:55 PM
MySQL Barracuda Picture of Graham Stone Graham Stone 2 Graham Stone
Thu, Jun 11, 2015, 5:44 PM
YUI undefined Picture of Gerald Coffman Gerald Coffman 0 Gerald Coffman
Thu, Jun 11, 2015, 12:59 PM
accidently deleted a repository file Picture of Craig Cleator Craig Cleator 12 kousar khan
Thu, Jun 11, 2015, 12:15 PM
Slasharguments on new 2.8.5 on Centos 7 Picture of Marcelo Flores Marcelo Flores 13 Rob Johnson
Thu, Jun 11, 2015, 7:14 AM
Forum autosubscribing to ALL discussions Picture of Daniel Klein Daniel Klein 4 Daniel Klein
Wed, Jun 10, 2015, 3:09 PM
Can not initialise PHP session, please verify that your browser accepts cookies. Picture of Phil Moodle Phil Moodle 5 june black
Wed, Jun 10, 2015, 10:03 AM
Error Message for "localhost" following 2.9 installation Transforming the City 2.0 - 2012 Brian McConnell 1 Usman Asar
Wed, Jun 10, 2015, 6:48 AM
Corrupted files after migration Picture of Gama CJ Gama CJ 2 Gama CJ
Wed, Jun 10, 2015, 5:57 AM
Duplicating site settings and capabilities Picture of Jerry Lorenz Jerry Lorenz 1 Just H
Wed, Jun 10, 2015, 5:35 AM
How to fix status 'unsupported_db_table_row_format' from check to ok? Picture of Bernardus Ivan Bernardus Ivan 6 Bernardus Ivan
Wed, Jun 10, 2015, 1:33 AM
Had to reinstall moodle but I need to move my old course files into new moodle installation Picture of Rebe LeGoullon Rebe LeGoullon 2 Rebe LeGoullon
Wed, Jun 10, 2015, 12:10 AM
Problem importing mdl_user Picture of Miguel Fabo Miguel Fabo 2 Miguel Fabo
Tue, Jun 9, 2015, 9:51 PM
Upgrading 2.5 to 2.9 Picture of kishore K kishore K 10 Usman Asar
Tue, Jun 9, 2015, 9:51 PM
Assignment and Resourses Pages Don't display Matt Matt Halvorson 4 Emma Richardson
Tue, Jun 9, 2015, 9:25 PM
pb with new web server Picture of Denis FOULON Denis FOULON 0 Denis FOULON
Tue, Jun 9, 2015, 6:02 PM
Finding temptables in moodle database. Picture of curt bixel curt bixel 3 Ken Task
Tue, Jun 9, 2015, 1:53 PM
Restore process is stuck on a specific question Picture of curt bixel curt bixel 0 curt bixel
Mon, Jun 8, 2015, 10:21 AM
error after installation Picture of Eggy Sudianto Eggy Sudianto 3 Emma Richardson
Sun, Jun 7, 2015, 8:08 PM
unsupported_db_storage_engine error Picture of Mürsel Şenay Mürsel Şenay 1 Visvanath Ratnaweera
Sat, Jun 6, 2015, 8:31 PM
Upgrading PHP and MySQL Picture of Nick Varney Nick Varney 4 Jon Witts
Sat, Jun 6, 2015, 1:59 PM
Missing component "questionnaire" Picture of curt bixel curt bixel 3 curt bixel
Fri, Jun 5, 2015, 11:54 PM
Problem upgrading from 2.6.1 to 2.9 (different OS and DB) Picture of Marius Jugariu Marius Jugariu 8 Ken Task
Fri, Jun 5, 2015, 9:12 PM
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