Installing and upgrading help | Moodle.org

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Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 20607 discussions
Status	Discussion	Started by	Last post	Replies	Actions
	Upgrading from 3.9.1 to 3.10 fails with stack trace Locked	Andrew Steele 11 Nov 2020	Andrew Steele 11 Nov 2020	2
	Moodle 3.9 Emojis Locked	Stepan Prokazov 10 Nov 2020	Stepan Prokazov 11 Nov 2020	2
	mustache error on installing moodle 3.9.2 Locked	Thomas Mückstein 8 Nov 2020	Thomas Mückstein 11 Nov 2020	9
	Error Upgrading to moodle 3.9 Remui theme Locked	Fernando Donati 10 Nov 2020	Fernando Donati 10 Nov 2020	2
	Import courses and users from Moodle 1.9.6 to Moodle 3.9.2 Locked	Matei Hriscu 7 Nov 2020	Ken Task 7 Nov 2020	1
	How to increase session timeout to greater than 4 hours? Locked	Luis Mosca 11 May 2018	Velson Horie 6 Nov 2020	21
	Moodle Support of SQL Server Locked	George Pace 4 Nov 2020	George Pace 4 Nov 2020	4
	How can I use moodle for publishing courses on our website? Locked	Jason Adams 4 Nov 2020	Emma Richardson 4 Nov 2020	1
	Error code: storedfilecannotcreatefiledirs from Moodle 3.9 Locked	Tanky Tang 3 Nov 2020	Tanky Tang 4 Nov 2020	10
	Read Only Databases Locked	Nik R 4 Nov 2020	Nik R 4 Nov 2020	0
	Can't find data record in database Locked	Agris Kalniņš 4 Nov 2020	Agris Kalniņš 4 Nov 2020	0
	Moodle 3.5 to 3.9 upgrade FAIL Locked	Paul Ritchings 27 Oct 2020	Paul Ritchings 3 Nov 2020	3
	Capability "moodle/course:recommendactivity" was not found! This has to be fixed in code. Locked	Dilshod Tursumatov 3 Nov 2020	Dilshod Tursumatov 3 Nov 2020	1
	Where to place upgrade key Locked	Suné Elbers 2 Nov 2020	Suné Elbers 3 Nov 2020	4
	H5P reporting problem Locked	Luc Maes 2 Nov 2020	Luc Maes 2 Nov 2020	0
	I cannot Log in as a student Locked	Francisco Gómez 30 Oct 2020	Leon Stringer 2 Nov 2020	5
	error/An error occurred whilst communicating with the server on Ubuntu Locked	Šefčíková Jana 24 Oct 2020	Šefčíková Jana 1 Nov 2020	4
	After upgrading from Moodle 3.9.2+ (Build: 20201028) to new build quiz issue Locked	manoj joseph 31 Oct 2020	manoj joseph 31 Oct 2020	0
	Post upgrade: Error: mdb->get_record() found more than one record! Locked	Michael Otto 30 Oct 2020	Michael Otto 30 Oct 2020	4
	Cannot Install on my Mac Locked	Dawn Prochovnic 30 Oct 2020	Rick Jerz 30 Oct 2020	2
	Fix collation on fairly large site. Locked	Kristoffer Schill 28 Nov 2019	Kristoffer Schill 30 Oct 2020	4
	Moodle Redirect 303 Error Locked	Hamza Khan 29 Oct 2020	Hamza Khan 29 Oct 2020	0
	I Want to use MYSQL -> Wrong $CFG->dbtype: you need to change it in your config.php file, from ... Locked	w e 11 July 2020	Johnson Mafoko 29 Oct 2020	9
	Error page is shown in Moodle 3.8.3 Locked	William Chan 29 Oct 2020	Visvanath Ratnaweera 29 Oct 2020	1
	Unable to convert mdl_user table collation Locked	Syed Ali 27 Oct 2020	Visvanath Ratnaweera 29 Oct 2020	14
	I have a problem displaying files loaded with the update to version 3.9.2 Locked	maria jose carballo 29 Oct 2020	Beatriz Rojo 29 Oct 2020	1
	Video vimeo Embedly cdn in frame scorm not loading Locked	Kelly Cristina 27 Oct 2020	Kelly Cristina 29 Oct 2020	2
	MAMP on laptop - Config table does not contain version Locked	Alan Brown 27 Oct 2020	Rick Jerz 28 Oct 2020	3
	OAuth 2 Microsoft service issue Locked	kiko derrij 28 Oct 2020	kiko derrij 28 Oct 2020	0
	JSON.parse: unexpected character at line 1 column 1 of the JSON data Locked	Josef Kovar 20 Oct 2020	Josef Kovar 28 Oct 2020	1
	Import function Moodle 3.9.2 not working in xampp/bitnami Locked	Phillip Braas 26 Oct 2020	Phillip Braas 27 Oct 2020	1
	Shared hosting not allowing 1 minute Cron Locked	Anthony M 24 Oct 2020	Anthony M 27 Oct 2020	5
	"Error: Internal script failure" on login page after trying to configure CAS Locked	Jacob Walker 27 Oct 2020	Jacob Walker 27 Oct 2020	0
	display comment in interactive video Locked	Tech Gyan 27 Oct 2020	Tech Gyan 27 Oct 2020	0
	getting error with interactive video Locked	Tech Gyan 26 Oct 2020	Tech Gyan 26 Oct 2020	0
	Config table does not contain version error Locked	Mehdi ZOUAOUI 14 Oct 2019	Jeff Cold 26 Oct 2020	13
	MAMP Catalina! Locked	Paul Krieger 26 Oct 2020	Rick Jerz 26 Oct 2020	1
	Moodle 3.9 error upgrade Locked	Victor Tihoneac 16 June 2020	Ken Task 25 Oct 2020	15
	Setting up local Moodle server with existing database in Windows Locked	Nick Reis 17 Oct 2020	Rick Jerz 23 Oct 2020	5
	Moodle Installation Locked	Pablo Juanes 7 Aug 2019	Florian Grimps 22 Oct 2020	5
	bootstrapbase Locked	Syed Ali 22 Oct 2020	Ken Task 22 Oct 2020	3
	Moodle is preventing me in installing a plugin. Is it a safety issue? Locked	Siviwe Matho 22 Oct 2020	Emma Richardson 22 Oct 2020	1
	Moodle AWS mysql Locked	Deleted user 22 Oct 2020	Deleted user 22 Oct 2020	0
	/var/www/moodle as 'root' or 'www-data'? Locked	Gareth J Barnard 17 Oct 2020	Gareth J Barnard 22 Oct 2020	8
	error/generalexceptionmessage after update to 3.8.0-0136 Locked	Arjan van Aken 21 Oct 2020	Arjan van Aken 21 Oct 2020	0
	Problem assigning manager group via LDAP, LDAP login against AD works. Locked	Daniel Steuer 19 Oct 2020	Daniel Steuer 20 Oct 2020	2
	Invalid course module ID Locked	Heleni Lindsell 16 Oct 2020	James Hamilton 20 Oct 2020	5
	configuration of server to host 2000 concurrent users Locked	Kamal Parkash 12 Oct 2020	Visvanath Ratnaweera 19 Oct 2020	3
	Changed Site to SSL and email fails. Moodle 3.8.1+ Locked	Dave Emsley 12 Oct 2020	Visvanath Ratnaweera 19 Oct 2020	3
	Blank page during moodle installation on xampp platform (for windows) Locked	Marian Tanase 16 Oct 2020	Marian Tanase 17 Oct 2020	3
	Error after installing plugin Locked	Siyabonga Gwala 6 Oct 2020	James Hamilton 17 Oct 2020	1
	Memory usage XX% 0 - theme isn't loading Locked	James Hamilton 21 Sept 2020	James Hamilton 17 Oct 2020	3
	events_trigger_legacy() has been deprecated along with all Events 1 API in favour of Events 2 API. Locked	Syed Ali 14 Oct 2020	Howard Miller 16 Oct 2020	2
	Icons and videos are broken after migrating Moodle to a new server. Locked	Ярослав Яковенко 11 Oct 2020	Visvanath Ratnaweera 15 Oct 2020	9
	Error after Install and Configure Moodle (Moodle Not running) Locked	Steve Henry 13 Oct 2020	Steve Henry 14 Oct 2020	3
	Can not read file, either file does not exist or there are permission problems error Locked	antonio ortega 14 Oct 2020	Luis de Vasconcelos 14 Oct 2020	4
	need help in moodle configuration Locked	ahmed shaheen 12 Oct 2020	Luis de Vasconcelos 14 Oct 2020	3
	Use of subplugins.php has been deprecated. Locked	Syed Ali 14 Oct 2020	Ken Task 14 Oct 2020	1
	Delete multiple users by CSV with only their emails Locked	Bit9Labs LLC 7 Oct 2020	Luis de Vasconcelos 13 Oct 2020	2
	Request help on how to create customized Transcript Locked	System Administrator 7 Oct 2020	Rick Jerz 12 Oct 2020	5
	Can't find data record in database. Locked	Heleni Lindsell 12 Oct 2020	Heleni Lindsell 12 Oct 2020	0
	Install moodle 3.9 on ubuntu 20.0.4 get error while using mysql GRANT command Locked	Thein Maung 12 Oct 2020	Ken Task 12 Oct 2020	1
	After migration images link not working Locked	Angelos Kinas 9 Oct 2020	Angelos Kinas 12 Oct 2020	7
	Uninstall plugins via CLI Locked	Ben Kahn 10 Aug 2019	Steve Howes 11 Oct 2020	19
	3.9.2+ fresh install - installation session start failure, "headers already sent" PHP error Locked	John Schinnerer 8 Oct 2020	John Schinnerer 11 Oct 2020	14
	Major update for moodle: ubuntu 18.04 to 20.04 Locked	Davide Longo 28 Sept 2020	Visvanath Ratnaweera 11 Oct 2020	6
	Error while installing moodle 3.9 Locked	Deleted user 9 Oct 2020	Visvanath Ratnaweera 9 Oct 2020	1
	Updating problem Locked	Louie Angelo Villegas 28 Sept 2020	Louie Angelo Villegas 9 Oct 2020	12
	Jumping from moodle 3.1 version to 3.9 Locked	Syed Ali 3 Oct 2020	Ken Task 9 Oct 2020	5
	Fresh install 3.9.2+ gives "error communicating with server" after DB table creation Locked	John Schinnerer 5 Oct 2020	John Schinnerer 8 Oct 2020	5
	Moodle with Azure Application Proxy Locked	David Garcia 8 Oct 2020	Leon Stringer 8 Oct 2020	1
	No upgrade Locked	UNI TAXI 7 Oct 2020	Ken Task 8 Oct 2020	3
	Not seeing "Upload a file option" when creating a new resource Locked	Jordi Romeu 6 Oct 2020	Beatriz Rojo 7 Oct 2020	5
	i can not unistall OpenID Connection plugin (auth_oidc) Locked	Ruperto Leal Ruperto 6 Oct 2020	Ruperto Leal Ruperto 7 Oct 2020	1
	my.cnf for just one MySQL database not entire SQL Server Locked	Mat Connolley 6 Oct 2020	Ken Task 6 Oct 2020	7
	Getting ERROR: Incorrect Number of query parameters. Expected 2, got 0. after migration. Locked	Mudabbir S 3 Oct 2020	Mudabbir S 6 Oct 2020	2
	Problem with H5P slideshow powerpoint Locked	Kevin Baglieri 5 Oct 2020	Kevin Baglieri 5 Oct 2020	2
	Having problems to use the app Locked	Patricia Mendez Lara 5 Oct 2020	Patricia Mendez Lara 5 Oct 2020	0
	Upgrading from Moodle 3.5 to 3.9.1 hangs on message_popup Locked	S. Ba. 10 Sept 2020	Mikhail Golenkov 5 Oct 2020	1
	Problem with updating M3.9.1 to M3.9.2 Locked	Esli Verheggen 20 Sept 2020	Esli Verheggen 4 Oct 2020	5
	How can I access my local moodle via the internet? Locked	Xristof Xaral 1 Oct 2020	James Steerpike 4 Oct 2020	3
	Moodle works on LAN, but not WAN Locked	Jeff Cold 29 Sept 2020	Visvanath Ratnaweera 3 Oct 2020	13
	Can't find data record in database Locked	Heleni Lindsell 2 Oct 2020	Heleni Lindsell 2 Oct 2020	2
	Recovering Upgrade Key Locked	Mark B 2 Oct 2020	Ken Task 2 Oct 2020	6
	change site url Locked	Mohammad Nabil 2 Oct 2020	James Steerpike 2 Oct 2020	2
	How does Moodle pass names to Adobe connect? Locked	Shahram Mirkhani 1 Oct 2020	Shahram Mirkhani 1 Oct 2020	0
	LDAP sync error after update to 3.9.2 Locked	Tran Minh Van 1 Oct 2020	Tran Minh Van 1 Oct 2020	0
	Upgrading from 1.9.19 Locked	Josh OS 29 Sept 2020	Josh OS 30 Sept 2020	10
	Error for Cron job: "Error in argument 1, char 3: option not found " Locked	Mohammad Nabil 29 Sept 2020	Ken Task 30 Sept 2020	6
	Password reset request error Locked	Paulo Chakour 29 Sept 2020	Paulo Chakour 29 Sept 2020	0
	Exception Class 'core_competency\competency' not found Locked	Sylvain Houmeau 25 Sept 2020	Sylvain Houmeau 29 Sept 2020	1
	restauring a moodle 3.2 Locked	Malik Koné 20 Sept 2020	Malik Koné 29 Sept 2020	8
	how to get the exact version of moodle from moodledata or a db dump? Locked	Malik Koné 28 Sept 2020	Malik Koné 29 Sept 2020	3
	using moodle-dockers to do a onetime restor of moodle 3.2 Locked	Malik Koné 28 Sept 2020	Malik Koné 29 Sept 2020	2
	Upgrading Moodle and Stack/Maxima Locked	Andrew Stevenson 24 Sept 2020	Andrew Stevenson 28 Sept 2020	4
	Exception - Call to undefined method license_manager::get_active_licenses_as_array() Locked	James Alborough 6 July 2020	Web Developer 28 Sept 2020	13
	Managing Moodle Test & Prod Environments Locked	Antoine DAMAGEUX 21 Sept 2020	Malik Koné 28 Sept 2020	1
	Lost 3.5.7+ install codes Locked	Davide Longo 27 Sept 2020	Davide Longo 28 Sept 2020	2
	Data base corrupted after installation of plugin - Please help! Locked	Burkhard Wilmers 26 Sept 2020	Burkhard Wilmers 27 Sept 2020	4
	Upgrade to Moodle 3.9.2 specifying data server ports. Locked	Richard Jones 27 Sept 2020	Richard Jones 27 Sept 2020	4