Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

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List of discussions. Showing 100 of 18908 discussions
Discussion	Started by	Last post	Replies
recomended upgrade path	admin blueberrybeetle 8 Feb 2021	admin blueberrybeetle 10 Feb 2021	4
Course page timeout for administrators	CNM Richardson 9 Feb 2021	CNM Richardson 10 Feb 2021	3
Cron error post 3.10 upgrade	Andrea Lenarduzzi 9 Feb 2021	Andrea Lenarduzzi 9 Feb 2021	0
Current release information page Server checks blank or empty	Seri Oshima 8 Feb 2021	Howard Miller 9 Feb 2021	6
[3.10.1] Problems with Webex Meeting, BigBlueButton, Zoom plugins installation	Neo Z. 6 Feb 2021	Neo Z. 8 Feb 2021	2
Filemanager.js error	Catherine Devlin 8 Feb 2021	Howard Miller 8 Feb 2021	1
I can't progress through the installation screens	Paul Winters 7 Nov 2018	Kamya Simon Peter 8 Feb 2021	24
Not getting forum e-mail notifications	Juan Becette 24 Jan 2021	Yashica Awaru 7 Feb 2021	3
Installing Modules twice	Frank Bär 4 Feb 2021	Frank Bär 7 Feb 2021	3
cfg.php getting list of components/ config variables	r chan 5 Feb 2021	Ken Task 6 Feb 2021	4
error/An error occurred whilst communicating with the server	Jabez Samson 3 Feb 2021	Matt T 5 Feb 2021	6
Customizing the footer block color, font color, and font size	ahmad my 19 Dec 2020	Matt T 5 Feb 2021	2
3.10.1+ (Build: 20210130 ) Issue with Site Administration Links and Admin Password	r chan 3 Feb 2021	r chan 4 Feb 2021	13
CRON ESSENTIALS - RECYCLE BIN	Tim F 20 Jan 2021	Howard Miller 4 Feb 2021	6
Upgrading Bootstrap version	madhura railkar 3 Feb 2021	madhura railkar 4 Feb 2021	6
Error DDL sql execution error (mod_h5pactivity)	Benjamin Waller 21 Jun 2020	Manfred Steger 3 Feb 2021	32
[3.10.1] Add an activity or resource link on page edit isn't responding	Tom Goren-Bar 1 Feb 2021	Tom Goren-Bar 2 Feb 2021	7
Laragon on Windows: Error installing Moodle 3.9.2	Josh Josh 5 Nov 2020	Josh Josh 1 Feb 2021	6
Files not available after move	Linus Bahun 31 Jan 2021	Visvanath Ratnaweera 1 Feb 2021	5
Moodle 3.10 on Laragon Full 4.0.16 on Windows 10 (localhost) (split from Laragon on Windows: ...	Christopher Gerard 30 Jan 2021	Christopher Gerard 31 Jan 2021	4
Upgrading and hub registering give error 503	Pietro Verro 31 Jan 2021	Pietro Verro 31 Jan 2021	0
Unable to get the quiz attempts	I N 31 Jan 2021	Howard Miller 31 Jan 2021	1
Database version error	Adonike Sylvester 29 Jan 2021	Howard Miller 31 Jan 2021	3
Installer for MacOS X won't install because of security concerns	Glenn Pillsbury 30 Jan 2021	Rick Jerz 30 Jan 2021	5
Number of plugins requiring your attention: 41	Rashi Goyal 29 Jan 2021	Rashi Goyal 29 Jan 2021	0
Moodle Version not showing up after upgrade	Marvin Castro 9 Jan 2021	Rick Jerz 28 Jan 2021	8
Moodle with NGINX Layer 7 loadbalancing	Dinesh Kumar 28 Jan 2021	Matt T 28 Jan 2021	1
Css and Js not working on boost and clean theme after upgrade	omer khalid 25 Jan 2021	Leon Stringer 28 Jan 2021	5
Moodle Installation with database mongodb	Neetan Plasar 27 Jan 2021	Howard Miller 28 Jan 2021	1
SInce upgrade from 3.7 to 3.10 can not upload files	David Ross 20 Jan 2021	David Ross 26 Jan 2021	6
Gradebook	Mandy Connick 26 Jan 2021	Howard Miller 26 Jan 2021	1
New Install, appears there is no CSS styling	randall jones 25 Jan 2021	randall jones 26 Jan 2021	5
Installing ICONV extension is required	Nawaraj Ghimire 8 Mar 2020	cyber sec 26 Jan 2021	31
Moodle to Moodle Migration - Best Strategy - Approach	Lori Gilbert 25 Jan 2021	Howard Miller 26 Jan 2021	1
Moodle 3.10 install Ubuntu server 20.10 php extensions required	Deepak Deshpande 25 Jan 2021	Deepak Deshpande 25 Jan 2021	5
SyntaxError: Unexpected end of JSON input	Arthur Arthur 25 Jan 2021	Leon Stringer 25 Jan 2021	1
Errors after updating Moodle and PHP version	Maia Jijava 25 Jan 2021	Maia Jijava 25 Jan 2021	4
Moodle 3.10.1 with redis sentinel	Jeroen Pardoel 22 Jan 2021	Jeroen Pardoel 24 Jan 2021	3
Hosting - Azure App Service	Mark Barnett 24 Jan 2021	Howard Miller 24 Jan 2021	5
path to ghostscript and unoconv not working though they are there	Jerry Lau 19 Jul 2019	Luke Clark 23 Jan 2021	7
Moodle 3.8 not installing, coding error	Thorsten Westheider 18 Feb 2020	Leon Stringer 22 Jan 2021	4
How to get latest version from Git? Moodle 3.10.1	m laa 22 Jan 2021	Howard Miller 22 Jan 2021	1
Upgrade 3.10.1 error	Ayelen Casamassa 20 Jan 2021	Ayelen Casamassa 21 Jan 2021	2
Exception - Call to undefined function gradingform_guide_get_fontawesome_icon_map() / Moodle ...	Key Learning Centre 23 Jul 2020	Alan Torrico 21 Jan 2021	5
Moodle Hosting	Xlr8ED LEARNING 19 Jan 2021	Rick Jerz 20 Jan 2021	2
refresh_forum_post_counts repeats itself 'forever' in cron	Johan Myny 11 Aug 2020	Vincent Basile 19 Jan 2021	10
Playlist for audios	Tanja Böhnke 17 Jan 2021	Rick Jerz 19 Jan 2021	3
Fresh install stuck at setting admin password	Jeroen Pardoel 18 Jan 2021	Jeroen Pardoel 18 Jan 2021	3
Error: blank page when install	Perenlei Nyam 17 Jan 2021	Leon Stringer 18 Jan 2021	1
3.9.1 Upgrade to 3.10 Problem	Ronnie Zeiller 16 Jan 2021	Ronnie Zeiller 17 Jan 2021	2
Aws Redis Cache Store Error and can't access my sit	John Nguyen 15 Jan 2021	Leon Stringer 15 Jan 2021	1
Quiz images not displaying after migration.	Raouf Ben Hassine 8 Jan 2021	Visvanath Ratnaweera 15 Jan 2021	5
Unable to generate kid and privatekey, hence can not install Moodle 3.9	Adrian Perge 5 Dec 2020	Hugo Matos 15 Jan 2021	2
Error writing to database while upgrading to Moodle 3.5	Bernard OUERAOGO 13 Jan 2021	Bernard OUERAOGO 14 Jan 2021	7
Your site couldn't communicate with your mail server. Please check your outgoing mail configuration.	Rob Davies 11 Jan 2021	Howard Miller 14 Jan 2021	5
Moodle 3.9.x, do I need to do the full upgrade process for new weeklies or point releases?	Thomas Wootten 13 Jan 2021	Thomas Wootten 13 Jan 2021	4
add user	İDEAL İSGUVENLİGİ 24 Nov 2020	Welmoed Geekie 13 Jan 2021	5
Howto: Hide icons in sections	Ger Tielemans 13 Jan 2021	Dave Emsley 13 Jan 2021	1
Unable to acquire a lock for caching.	Satwick Choudary 12 Jan 2021	Satwick Choudary 13 Jan 2021	3
Gapfill Plugin Failure	Rolf Petersen 12 Jan 2021	Marcus Green 13 Jan 2021	2
Install Help?	Lynne Crawford 12 Jan 2021	Rick Jerz 12 Jan 2021	2
Atto and Restrction Access Issue after Upgrade	lorenzo gaspari 12 Jan 2021	lorenzo gaspari 12 Jan 2021	0
Moodle Update error: Error reading from database	Barry Schaudt 11 Jan 2021	Barry Schaudt 12 Jan 2021	13
Update Error	Rolf Petersen 12 Jan 2021	Visvanath Ratnaweera 12 Jan 2021	9
Pin Moodle to LTS version	Markus Kwaśnicki 12 Jan 2021	Leon Stringer 12 Jan 2021	1
Moodle Issue after Upgrade	Alfred Williams 10 Jan 2021	Howard Miller 12 Jan 2021	5
Error code: cannotdeletecourse Updating 3.10	romano gino 27 Dec 2020	Chris Kenniburg 11 Jan 2021	4
I upgraded to 4.0dev on a production site. Help.	Stephen Jenkins 10 Jan 2021	Walter DeMoss 11 Jan 2021	5
site cant be accessed externally error 500	Rob Davies 10 Jan 2021	Walter DeMoss 11 Jan 2021	3
Cannot access Site Admin menu and error showing after installing H5P	Delbert Warkentin 10 Jan 2021	Howard Miller 11 Jan 2021	3
Moodle Redis with Azure Redis	Chamin Udawatte 10 Jan 2021	Chamin Udawatte 10 Jan 2021	0
Capabilities not found during upgrade to 3.10+	Josiah Carberry 9 Jan 2021	Howard Miller 10 Jan 2021	3
Upgrade - 504 Error	FamilyOffice Mehta 7 Jan 2021	Howard Miller 9 Jan 2021	18
Migrating Server and Updating Moodle from 2.4 to 3.6+	John Nichols 6 Jan 2021	John Nichols 9 Jan 2021	42
Moodle 2.5 - lessons and chat calendar stopped for 2020 -	Francesco Gerardi 8 Jan 2021	Leon Stringer 8 Jan 2021	2
Missing from Disk	Deleted user 8 Jan 2021	Ken Task 8 Jan 2021	1
Database error upgrading 3.9 to 3.10	Stephen Berry 7 Jan 2021	Stephen Berry 7 Jan 2021	7
"Keys" are not getting added to Postgres database	Ajesh Meshram 6 Jan 2021	Ajesh Meshram 7 Jan 2021	1
Unable to generate kid and privatekey	Sagar Anvekar 4 Oct 2019	Patricio Acevedo 6 Jan 2021	12
v 1.9 where is file that has list of years?	Chris Collman 5 Jan 2021	Chris Collman 6 Jan 2021	2
after migration od database mysql to oracle how to replace mysql to oracle database for moodle	Anita Jadhav 9 Dec 2020	Howard Miller 5 Jan 2021	2
Moodle install on windows or linux	Rob Davies 18 Dec 2020	Howard Miller 5 Jan 2021	5
Messaging does not work after upgrade to 3.10	Harold Sjursen 4 Jan 2021	Harold Sjursen 5 Jan 2021	2
Installation must be finished from the original IP address, sorry.	Karthigeyan S 2 Jul 2020	Peter Law 4 Jan 2021	5
Upgrading from 3.8.3+ to 3.10+ in Azure	David Wainwright 3 Jan 2021	Leon Stringer 3 Jan 2021	1
Migration from single server to multiple servers environment	Pasquale Lo Bello 30 Dec 2020	Visvanath Ratnaweera 3 Jan 2021	5
Moodle 3.8 to 3.10 update, lost Windows 10 emojis	Stepan Prokazov 29 Dec 2020	Ken Task 31 Dec 2020	6
URGENT - Moodle 3.8 to 3.9 vflibs error	Jayden Tyronian 30 Dec 2020	AL Rachels 31 Dec 2020	2
General Plugin Update Problems	Jayden Tyronian 28 Dec 2020	Jayden Tyronian 30 Dec 2020	2
error/generalexceptionmessage	Stamatis Kyritsis 29 Dec 2020	Leon Stringer 29 Dec 2020	1
Error: Database Connection Failed	Patrick Masson 14 Dec 2020	Visvanath Ratnaweera 29 Dec 2020	26
Error reading from database	Argjend Bytyqi 28 Dec 2020	Argjend Bytyqi 29 Dec 2020	2
Unknown Plugin which is defective or outdated: upgrade message	Nayana Sasidharan 27 Dec 2020	Leon Stringer 28 Dec 2020	1
Getting this error Class 'core_component	Madhav Balu 27 Dec 2020	Leon Stringer 28 Dec 2020	3
Assignment	Bathandwa Kholisa 28 Dec 2020	Ken Task 28 Dec 2020	1
install Error	Jack Urombo 24 Dec 2020	Ken Task 24 Dec 2020	2
Backup and restore to new hosting	Mogana Logan 23 Dec 2020	Ken Task 24 Dec 2020	2
Install Script error	Carl Byerley 23 Dec 2020	Ken Task 23 Dec 2020	1
Update to 3.10 and cannot access management site	romano gino 21 Dec 2020	Leon Stringer 21 Dec 2020	11
Clamav plugin causing problems with access to site admin	Marcus Phelan 21 Dec 2020	Marcus Phelan 21 Dec 2020	0

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