Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)

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Discussion	Started by	Last post	Replies
upgrading moodle from 3.6 to 3.7	Pankaj kumar 26 Aug 2019	Howard Miller 27 Aug 2019	3
Trying to recover assignment content 2.2.9 -> 3.6.3	Doug McGlathery 22 Aug 2019	Doug McGlathery 27 Aug 2019	6
Coding Error while Restoring a course	maher El aissi 24 Aug 2019	maher El aissi 27 Aug 2019	3
The site is being updated, please try again later.	Ricardo Souza 11 Jan 2019	Armando Silva 26 Aug 2019	3
Which sites host moodle	Victoria Madziwa 23 Aug 2019	Victoria Madziwa 26 Aug 2019	7
Online text assignments disappear after upgrading to Moodle 3.2.1	Liam Tedders 10 Aug 2019	Leon Stringer 26 Aug 2019	1
After Upgrade Images Do Not Load	Mark Spidle 21 Jun 2019	Michael Farrell 25 Aug 2019	10
Images in the course overview	Rafael Dong 24 Aug 2019	Rafael Dong 24 Aug 2019	1
moodle transfer from 2.7 to 3.3.9+ backup not working	Frederique Boyle 23 Aug 2019	Visvanath Ratnaweera 23 Aug 2019	2
Where to find Moodle 3.2 ? (August 2019)	Will Taylor 23 Aug 2019	Howard Miller 23 Aug 2019	1
PHP / database error after restoring/migrating a Moodle backup 3.6.2	Christoph Seifarth 13 Mar 2019	Walter J 23 Aug 2019	5
Upgraded from Moodle 3.4 to 3.7 and have problems with logintoken	Kim Solis 18 Aug 2019	Ken Task 22 Aug 2019	5
Installing Moodle for New Site	Alauddin Mondal 22 Aug 2019	James Steerpike 22 Aug 2019	1
Updating to a new version	Denelsen Dandi 21 Aug 2019	Howard Miller 22 Aug 2019	1
Installing Moodle in 3 tier Architecture	soumya mahakud 20 Aug 2019	Leon Stringer 21 Aug 2019	8
Upgrade problem from 3.1.18 -> 3.7.1	Pasi Hakkarainen 14 Aug 2019	Ken Task 21 Aug 2019	9
how to know what was the original genuine installed moodle release before any upgrade?	pierre REMY 13 Aug 2019	Ken Task 20 Aug 2019	12
i can't manage to backup big folder moodledata with rsync. any other solution ?	pierre REMY 19 Aug 2019	Ken Task 20 Aug 2019	8
Upgrading our Moodle site with Iomad using the same database	Jayson Cleofas 20 Aug 2019	Howard Miller 20 Aug 2019	1
Test site	David Delcò 20 Aug 2019	Howard Miller 20 Aug 2019	1
PHP temp file settings for multi-node Moodle	Pedro Martins Da Torre 15 Aug 2019	Leon Stringer 19 Aug 2019	1
Can not find data record in database table course_categories.	Martin Dwomoh Tweneboah 15 Aug 2019	Leon Stringer 18 Aug 2019	1
Moodle 3.2 to 3.7 DB migration Issue	Nick Surname 14 Aug 2019	Ken Task 16 Aug 2019	5
Jail error: I can't execve (Exec format error)	Sanjana Singh 14 Aug 2019	Sanjana Singh 15 Aug 2019	6
Missing profile pics after upgrading from 2.7-3.2-3.7	Ian L 14 Aug 2019	Ian L 15 Aug 2019	20
Limited functionality	Rick Foster 8 Aug 2019	Rick Foster 14 Aug 2019	16
After upgrading from 3.5.1 to 3.7.1 cron is not working	Erik Frangež 22 Jul 2019	Erik Frangež 14 Aug 2019	28
Access lost to the admin area after upgrading to Moodle 3.7.1	Laurent Deschamps 14 Aug 2019	Ken Task 14 Aug 2019	1
How to accept all new setting defaults after upgrade via CLI	Dean Thayer 13 Aug 2019	Dean Thayer 13 Aug 2019	0
can't upload anything	Aytuğ Seyrek 11 Aug 2019	Aytuğ Seyrek 13 Aug 2019	2
Upgrade moodle plugin using command line	Ryan Chan 13 Aug 2019	Howard Miller 13 Aug 2019	1
can we rename instead of delete the old plugins during the update ?	pierre REMY 12 Aug 2019	Howard Miller 13 Aug 2019	4
how to clean a bad plugin ?	pierre REMY 30 Jul 2019	pierre REMY 13 Aug 2019	6
Uninstall plugins via CLI	Ben Kahn 10 Aug 2019	Ken Task 13 Aug 2019	3
local server	curt bixel 12 Aug 2019	Howard Miller 12 Aug 2019	4
Moodle Installation	Pablo Juanes 7 Aug 2019	Pablo Juanes 10 Aug 2019	3
Installing moodle on Linux azure App Service php 7.2	Ing. Pablo Tierno 10 Aug 2019	Ing. Pablo Tierno 10 Aug 2019	0
Installing a new theme.	Minsu Kim 24 Jul 2019	Dave Emsley 8 Aug 2019	1
Questions about how long server installation takes (etc)	Derek Chirnside 8 Aug 2019	James Steerpike 8 Aug 2019	3
Database connection failed error	Chaitanya Gotike 7 Aug 2019	Howard Miller 8 Aug 2019	1
Unoconv - unsupported and pdf may be corrupt	Heather P 6 Aug 2019	Heather P 7 Aug 2019	2
I cant set a password in moodle installation	Ayuda Mi Wp 27 Jul 2019	Dave Emsley 6 Aug 2019	1
how to know if a user occupe too many local space (too many mbz files) ?	pierre REMY 6 Aug 2019	Howard Miller 6 Aug 2019	1
` (stdin) on line 4055 !!!r: failed at `background-color: ##FFFFFF;	JC Dodo 26 Jul 2019	JC Dodo 6 Aug 2019	1
I can not complete the installation of Moodle. Set up an account.	Анатолий Толокнов 5 Aug 2019	Анатолий Толокнов 5 Aug 2019	0
what is the correct max_input_vars to perform a SQL backup ?	pierre REMY 5 Aug 2019	Howard Miller 5 Aug 2019	3
Error installing Moodle	Xuan Viet Vu 3 Aug 2019	James Steerpike 5 Aug 2019	1
Steps to upgrade from Moodle 3.6.1 (Build: 20181205) to Moodle 3.7.1+	Dragon DF 4 Aug 2019	Visvanath Ratnaweera 4 Aug 2019	2
Upgraded to 3.7.1, SCORM player shrank	Zackary Bennett 3 Aug 2019	Zackary Bennett 3 Aug 2019	0
SMTP failed connection	Farhad Omar 2 Aug 2019	Ken Task 3 Aug 2019	4
how can i increase Maximum upload size	sanaz karimkhani 1 Aug 2019	sanaz karimkhani 2 Aug 2019	5
Can't sign in after server move	Otaku Dude 16 Jul 2019	Otaku Dude 2 Aug 2019	35
git, rsync, plugins, and major version upgrades	Scott Brim 29 Jul 2019	Scott Brim 1 Aug 2019	9
Does Moodle 3.5 LTS work with PHP 7.3?	David M 30 Jul 2019	Visvanath Ratnaweera 1 Aug 2019	4
Moodle 3.7.1 error when running Grunt command	tung khac 31 Jul 2019	Howard Miller 1 Aug 2019	3
Moodledata directory	Danishka Navin 29 Jul 2019	Visvanath Ratnaweera 31 Jul 2019	5
Error: Database connection failed. One simple cause and remedy.	Kalju Kahn 30 Jul 2019	Visvanath Ratnaweera 31 Jul 2019	2
Upgrade from 3.6.3 to 3.7.1 sends out mails about upcoming activities?	stefan weber 29 Jul 2019	Jon Bolton 29 Jul 2019	2
Access Denied issue after moodle migration from Plesk to CPnael	Mohammad Imran 27 Jul 2019	Visvanath Ratnaweera 28 Jul 2019	6
Installing with AWS CloudFront and Load Balancer	James Yenne 26 Jul 2019	James Yenne 26 Jul 2019	1
Plug-in Dependencies Check	William Morrison 26 Jul 2019	William Morrison 26 Jul 2019	2
This site can’t be reached localhost refused to connect.	Arthur Fridrich 25 Jul 2019	Arthur Fridrich 25 Jul 2019	1
Moodle 3.7.1+ Installation	Lavanya Manne 24 Jul 2019	Lavanya Manne 25 Jul 2019	7
Is it necessary to use maintenance mode for small updates?	Ben Kahn 27 Jun 2019	Ben Kahn 25 Jul 2019	14
Exception - Call to member function Moodle 3.7	Trish Ryans-Taylor 27 Jun 2019	Karina Maltez 24 Jul 2019	7
tool_dataprivacy DDL sql execution error	Daniel Luff 24 Jul 2019	Daniel Luff 24 Jul 2019	0
Multiple Moodles, one WWW directory	JC SD 23 Jul 2019	Howard Miller 24 Jul 2019	1
How to intergrate moodle with a pulic facing web hosting service like bluehost	Kan Abhulimen 22 Jul 2019	Emma Richardson 24 Jul 2019	5
moodle upgrade docs are stupid and broken	todd lehman 23 Jul 2019	Emma Richardson 23 Jul 2019	5
Problems after 3.6.4	Barb Hall 23 Jul 2019	Barb Hall 23 Jul 2019	0
Installing Moodle 3.7.1 on GoDaddy	Phil Raj 20 Jul 2019	Rick Jerz 23 Jul 2019	4
Looking for some assistance	Tom Connolly 22 Jul 2019	James Steerpike 23 Jul 2019	5
Working with moodle theme	Kan Abhulimen 23 Jul 2019	Howard Miller 23 Jul 2019	1
Grade book background processing fails after migration	Steve Morrison 1 Jun 2019	Erik Frangež 22 Jul 2019	15
Install error: Config table does not contain version, can not continue, sorry.	Sergei Yevseyev 24 Oct 2018	John Doyle 22 Jul 2019	3
Exception - Call to undefined function tool_dataprivacy_standard_footer_html()	Russell Thomson 13 Jul 2019	john right 21 Jul 2019	2
Data directory (/var/www/moodledata) cannot be created by the installer	Nur - A - Alam Abir 20 Jul 2019	Howard Miller 21 Jul 2019	1
Mac OS X Documentation does not work	Tiffany Fischer 17 Jul 2019	Fulvio Mariola 20 Jul 2019	3
Using MOODLE as real webzine?	Martino Sacchi 18 Jul 2019	Jon Bolton 20 Jul 2019	6
dropdown menus inacessible after upgrading to 3.7.1	syl pub 16 Jul 2019	syl pub 20 Jul 2019	10
path to ghostscript and unoconv not working though they are there	Jerry Lau 19 Jul 2019	Ken Task 19 Jul 2019	2
Moodle 1.9 of XP	Rajesh Kumar 18 Jul 2019	Visvanath Ratnaweera 19 Jul 2019	4
error upload image on moodle	thuy vu 18 Jul 2019	Emma Richardson 19 Jul 2019	1
Git without "moodle" directory?	Steven A. 28 Jun 2019	David M 18 Jul 2019	3
Web service not working after upgrading	Marcos Roberto Santos da Silva 18 Jul 2019	Marcos Roberto Santos da Silva 18 Jul 2019	0
SSL Mixed Content errors in 3.5.1	Ray Havlin 21 Jul 2018	mandeep singh 18 Jul 2019	6
Memory exhaustion on dashboard/user pages after upgrade to 3.7.1	David Zou 15 Jul 2019	David Zou 18 Jul 2019	15
Moodle 3.6 upgrade - Blank Page - 500 error	Jayden Tyronian 14 Feb 2019	Debbie Unterseher 18 Jul 2019	8
Mixed Versions detected after doing Git	Debbie Unterseher 17 Jul 2019	Debbie Unterseher 18 Jul 2019	7
Upgrading Moodle to specific new minor version using git?	David M 12 Jul 2019	David M 17 Jul 2019	11
Directory not Writeable	Michael Thomas 17 Jul 2019	Howard Miller 17 Jul 2019	1
Upgrade Help	Duncan McConnell 15 Jul 2019	Duncan McConnell 16 Jul 2019	6
LDAP Authentication Linux to windows AD	Tyson Parker 16 Jul 2019	Visvanath Ratnaweera 16 Jul 2019	1
Moodle Upgrade from 3.5.1 to 3.6.x or 3.7.x	KLC Support 6 Jul 2019	Ken Task 16 Jul 2019	35
Multiple Installs on Shared hosting or Multiple Courses	Gerald Austin 7 Jul 2019	Gerald Austin 15 Jul 2019	12
installation error in 64 bit system	murugan m 14 Jul 2019	murugan m 15 Jul 2019	2
Hyper V frozen Server won't restart Web url unaccessible	Jamie Tinley 1 Jul 2019	Ken Task 14 Jul 2019	15
moodle Error: This site can’t be reached	Jagtar Singh Lakhyan 14 Jul 2019	Jagtar Singh Lakhyan 14 Jul 2019	2
mysql_full_unicode_support#File_format	Vinothkumar R 13 Jul 2019	Howard Miller 13 Jul 2019	1
Upgrading from 3.6 to 3.7 using Git	John Conner 11 Jul 2019	Ken Task 12 Jul 2019	6

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