Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)

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Discussion	Started by	Replies	Last post	Created
SSL expre	Fro Lien	1	Ken Task Sun, Mar 31, 2019, 9:05 PM	Sun, Mar 31, 2019, 12:28 PM
Conversion of moodle HTTP to HTTPS	Bhanuteja Yendala	3	Le Minh Tuan Fri, Mar 29, 2019, 3:47 PM	Thu, Mar 14, 2019, 4:00 PM
My Moodle courses frontpage	Diego Molina	0	Diego Molina Fri, Mar 29, 2019, 4:55 AM	Fri, Mar 29, 2019, 4:55 AM
Installing Solr for Global Search in Moodle	David Broomfield	64	Inge Koch Thu, Mar 28, 2019, 11:14 PM	Thu, Jun 9, 2016, 8:38 PM
Directory Permissions Windows (v3.6.3)	Yoni Wolovitz	2	Leon Stringer Thu, Mar 28, 2019, 6:16 PM	Tue, Mar 26, 2019, 8:56 PM
Moodle installation and smtp settings	seçkin girgin	2	Emma Richardson Wed, Mar 27, 2019, 8:40 PM	Mon, Mar 25, 2019, 7:33 PM
ERROR: CANNOT READ DATABASE	Zhipeng Zhang	2	Zhipeng Zhang Wed, Mar 27, 2019, 2:47 PM	Tue, Mar 26, 2019, 2:40 PM
Restore and backup http 500 error	madhan gunasekaran	1	Ken Task Wed, Mar 27, 2019, 10:33 AM	Wed, Mar 27, 2019, 9:19 AM
Object as class name error	klaus fettig	9	Howard Miller Tue, Mar 26, 2019, 9:41 PM	Sun, Mar 24, 2019, 7:24 AM
moodle 3.5.5 problem upgrading tool_ally	shpetim aliaj	1	Ken Task Tue, Mar 26, 2019, 3:56 AM	Tue, Mar 26, 2019, 2:43 AM
403 error during site registration	Vinay Jain	2	Ken Task Mon, Mar 25, 2019, 9:07 PM	Mon, Mar 25, 2019, 5:04 PM
Localcache folder	Moodle Impleta	1	Ken Task Mon, Mar 25, 2019, 8:58 PM	Mon, Mar 25, 2019, 8:11 PM
Moodle 3.2 and Turnitin2	Vijendra Lal	2	Vijendra Lal Mon, Mar 25, 2019, 5:56 PM	Mon, Mar 25, 2019, 10:39 AM
Upgrade 3.5.4+ to 3.5.5+ gives database error	Alain Raap	10	Alain Raap Sun, Mar 24, 2019, 2:26 AM	Fri, Mar 22, 2019, 4:50 PM
BigBlueButton uses HTML5 Client on Chrome	Tuan Mai Chung	1	Jon Bolton Sun, Mar 24, 2019, 12:21 AM	Sat, Mar 23, 2019, 10:27 PM
Error: Database connection failed	Nikos Papageorgiou	2	Visvanath Ratnaweera Sat, Mar 23, 2019, 10:05 AM	Tue, Mar 19, 2019, 4:13 PM
Unable to display User profile page after upgradtion	Madhukar Reddy	1	Ken Task Sat, Mar 23, 2019, 7:27 AM	Sat, Mar 23, 2019, 2:13 AM
Moving Moodle site from shared hosting to VPS	Andre Nel	1	Rick Jerz Sat, Mar 23, 2019, 12:28 AM	Fri, Mar 22, 2019, 5:11 PM
upgrade from 3.1.15 to 3.5.4 throws "Invalid permissions detected when trying to create a directory" error	Benoît M	7	Benoît M Fri, Mar 22, 2019, 6:08 PM	Thu, Mar 21, 2019, 9:57 PM
Version Error after moveing the installation	Aaron R	1	Aaron R Fri, Mar 22, 2019, 6:07 PM	Fri, Mar 22, 2019, 5:00 PM
3.6.3+ (Build:20190315) Exception - Call to a member function get_formatted_name() on null	Douglas Musty	7	Ken Task Fri, Mar 22, 2019, 8:19 AM	Thu, Mar 21, 2019, 6:16 AM
Moodle 3.2.6 - Broke Moodle after installing Turnitin plugin	Mr. Algis Zyle	1	Howard Miller Thu, Mar 21, 2019, 12:00 AM	Wed, Mar 20, 2019, 11:53 PM
error setuping moodle	Pipo mk	4	rahul kumar Wed, Mar 20, 2019, 6:15 PM	Sun, Apr 15, 2018, 1:08 AM
This site can’t be reached after installed	Phú Văn	1	Howard Miller Wed, Mar 20, 2019, 5:23 PM	Wed, Mar 20, 2019, 4:39 PM
Installing Windows version of Moodle 3.6.3	Robert Dalgleish	3	Kevin Yin Wed, Mar 20, 2019, 3:41 PM	Fri, Mar 15, 2019, 9:16 PM
Multiple Moodle front-ends, single DB & single moodledata	Colin Santry	6	Howard Miller Tue, Mar 19, 2019, 7:22 PM	Fri, Mar 8, 2019, 7:25 PM
Upgrade to 3.6.3 stopped - module Assignment (solved)	Ludovic ORNON	0	Ludovic ORNON Tue, Mar 19, 2019, 7:20 PM	Tue, Mar 19, 2019, 7:20 PM
Server Checks while installing 3.6.2+ Build: 20190222	Ram V	2	Ram V Tue, Mar 19, 2019, 1:46 PM	Fri, Mar 1, 2019, 5:13 PM
Apache Web Server crashed when http://localhost/moodle/index.php is accessed	Ram V	6	Ram V Tue, Mar 19, 2019, 1:45 PM	Sat, Mar 2, 2019, 4:48 PM
Able to login to admin link but getting blank page after entering details and click save	Ram V	4	Ram V Tue, Mar 19, 2019, 1:40 PM	Tue, Mar 12, 2019, 4:19 PM
PHP / database error after restoring/migrating a Moodle backup 3.6.2	Christoph Seifarth	3	Ken Task Sat, Mar 16, 2019, 9:43 PM	Wed, Mar 13, 2019, 6:27 AM
Is there way to see/run a query to find non-enrolled users in mysql?	Katrina Belcher	7	Rick Jerz Sat, Mar 16, 2019, 1:01 AM	Wed, Mar 6, 2019, 12:41 AM
Broken cache/content	Phil T	0	Phil T Fri, Mar 15, 2019, 7:25 PM	Fri, Mar 15, 2019, 7:25 PM
Moodle Updradation from 3.3.2 to 3.6.1, Jquery issue 'TypeError: $.LoadingOverlay is not a function'	Abdul Ghaffar	1	Abdul Ghaffar Fri, Mar 15, 2019, 2:51 PM	Thu, Mar 14, 2019, 11:19 PM
git refuses me	Bente Olsen	4	Ken Task Thu, Mar 14, 2019, 8:07 PM	Wed, Mar 13, 2019, 12:43 AM
Problems upgrading from 3.5.2 to 3.6.1	Paul Roberts	12	Ken Task Thu, Mar 14, 2019, 4:41 AM	Wed, Dec 12, 2018, 5:18 AM
Cannot access settings for OpenID auth	Bradford Moore	0	Bradford Moore Wed, Mar 13, 2019, 11:19 PM	Wed, Mar 13, 2019, 11:19 PM
upgradekey not working	Mt My	0	Mt My Wed, Mar 13, 2019, 6:05 PM	Wed, Mar 13, 2019, 6:05 PM
Scheduled Tasks do not present with "Run Now"	Tom Dennis	6	Raymond Reid Wed, Mar 13, 2019, 5:27 PM	Tue, Dec 4, 2018, 7:24 AM
Course completion	Andre Nel	4	Andre Nel Wed, Mar 13, 2019, 3:19 PM	Tue, Mar 12, 2019, 5:06 PM
New Installation Problem(s)	J Anderson	4	J Anderson Wed, Mar 13, 2019, 4:58 AM	Tue, Mar 12, 2019, 4:48 AM
where is the info about the technical server of my moodle ?	pierre REMY	2	Emma Richardson Tue, Mar 12, 2019, 8:03 PM	Tue, Mar 12, 2019, 3:40 PM
php and database file	Russell Thomson	4	Russell Thomson Tue, Mar 12, 2019, 7:57 PM	Mon, Feb 25, 2019, 6:38 PM
I can update users, but I can't install them.	Bilal Şentürk	1	Jon Bolton Tue, Mar 12, 2019, 5:16 PM	Mon, Mar 11, 2019, 6:44 PM
Stuck in update cycle	Eric vanBok	3	Emma Richardson Mon, Mar 11, 2019, 11:32 PM	Mon, Mar 11, 2019, 8:33 PM
Trimming huge database/AWS import issues	Emma Richardson	10	Ken Task Mon, Mar 11, 2019, 2:39 AM	Sun, Mar 10, 2019, 8:16 PM
My system is too slow	Issa Mchongoma	2	Usman Asar Mon, Mar 11, 2019, 2:01 AM	Fri, Mar 8, 2019, 6:41 PM
Help Installing	klaus fettig	1	Leon Stringer Sat, Mar 9, 2019, 10:19 PM	Sun, Mar 3, 2019, 8:48 AM
Moodle vulnerability	sundarapandian madhvan	3	Jon Bolton Sat, Mar 9, 2019, 7:02 PM	Fri, Mar 8, 2019, 4:49 PM
save/restore	joel Green	3	joel Green Sat, Mar 9, 2019, 1:29 AM	Fri, Mar 8, 2019, 2:04 AM
Must Load Apache Modules to Support Moodle v3.5	Calvin Bu	6	Alain Raap Fri, Mar 8, 2019, 11:14 PM	Fri, Mar 8, 2019, 2:34 AM
problem upgrading utf8	joel Green	3	joel Green Fri, Mar 8, 2019, 3:54 PM	Fri, Mar 8, 2019, 1:03 AM
After update Moodle 3.62 Course Overview-block is still "the old model" (not working)?	Antti Peltonen	0	Antti Peltonen Thu, Mar 7, 2019, 8:54 PM	Thu, Mar 7, 2019, 8:54 PM
Multiple Moodle intances and same database and moodledata	Hoang Nguyen	3	Ken Task Thu, Mar 7, 2019, 7:53 AM	Wed, Mar 6, 2019, 9:45 AM
Modifying Existing Plugin	Jesse Schnuckle	0	Jesse Schnuckle Thu, Mar 7, 2019, 1:44 AM	Thu, Mar 7, 2019, 1:44 AM
3.6.1 json error	Ken Krige	2	Dan Bartlett Wed, Mar 6, 2019, 5:41 PM	Sun, Feb 10, 2019, 3:01 PM
Moodle requires the iconv PHP extension. Please install or enable the iconv extension.	paul zhou	1	Jon Bolton Wed, Mar 6, 2019, 5:02 PM	Tue, Mar 5, 2019, 4:01 PM
config table does not contain version	murugan m	5	Ken Task Tue, Mar 5, 2019, 8:36 PM	Sun, Mar 3, 2019, 7:54 PM
[Upgrade 3.5->3.6] Stored file problem (SOLVED)	Richard van Iwaarden	0	Richard van Iwaarden Tue, Mar 5, 2019, 5:38 PM	Tue, Mar 5, 2019, 5:38 PM
Cannot login after moving site to new server	Wes Sykes	2	Ken Task Tue, Mar 5, 2019, 8:09 AM	Mon, Mar 4, 2019, 4:50 PM
can i backup a course from a server and restore it on another server ?	pierre REMY	3	Ken Task Tue, Mar 5, 2019, 1:32 AM	Mon, Mar 4, 2019, 8:15 PM
Migrating Course data only	Samuel Childers	1	Ken Task Sat, Mar 2, 2019, 5:26 AM	Sat, Mar 2, 2019, 4:11 AM
Course completion bulk upload	Kinga Ágnes Farkas	0	Kinga Ágnes Farkas Sat, Mar 2, 2019, 12:26 AM	Sat, Mar 2, 2019, 12:26 AM
There is a problem due to the fact that "require_once" is not unified, and the page may not be displayed correctly.	和宏近藤	1	Howard Miller Fri, Mar 1, 2019, 10:01 PM	Fri, Mar 1, 2019, 1:05 PM
Warn: The moodle-core-notification parent module has been deprecated	Alberto PM	5	Ken Task Fri, Mar 1, 2019, 4:13 AM	Thu, Feb 28, 2019, 6:15 PM
moodle issue	Andy Bird	6	Andy Bird Thu, Feb 28, 2019, 11:06 PM	Thu, Feb 28, 2019, 6:47 AM
Add button for a link to eshop	Namik Tiab	0	Namik Tiab Thu, Feb 28, 2019, 10:54 PM	Thu, Feb 28, 2019, 10:54 PM
login.php was not found on this server. 404	Gitte Bendixen	13	Gitte Bendixen Thu, Feb 28, 2019, 7:40 PM	Tue, Feb 19, 2019, 8:45 PM
Admin account "stuck" after clicking "Download" on plugin page.	Zadok Lindt	0	Zadok Lindt Thu, Feb 28, 2019, 1:35 PM	Thu, Feb 28, 2019, 1:35 PM
Problems with grades when migrating moodle	Camylla Ribeiro	3	Luis de Vasconcelos Thu, Feb 28, 2019, 12:32 AM	Fri, Feb 22, 2019, 8:00 PM
filedir Clean up in Windows	Ryan Carpenter	2	Leon Stringer Wed, Feb 27, 2019, 10:00 PM	Tue, Feb 26, 2019, 11:16 AM
Configuring Apache and PHP	Ram V	1	Ram V Wed, Feb 27, 2019, 4:00 PM	Wed, Feb 27, 2019, 2:11 PM
Moodle 3.6.2 Installation problem	Nirosha Rathnayake	5	Nirosha Rathnayake Wed, Feb 27, 2019, 1:12 PM	Mon, Feb 25, 2019, 5:04 PM
Connect Moodle 3.x with external database (sybase)	Bogdan B	0	Bogdan B Tue, Feb 26, 2019, 11:19 PM	Tue, Feb 26, 2019, 11:19 PM
Installation of Moodle - Need Help	Ram V	3	Emma Richardson Tue, Feb 26, 2019, 11:09 PM	Tue, Feb 26, 2019, 4:21 PM
Unable to connect Moodle with external database (ODBC)	Bogdan B	0	Bogdan B Tue, Feb 26, 2019, 10:32 PM	Tue, Feb 26, 2019, 10:32 PM
Problem with dropdown menus	Alberto PM	11	Alberto PM Tue, Feb 26, 2019, 9:52 PM	Thu, Feb 21, 2019, 9:49 PM
Maintenance Mode	Otaku Dude	2	Otaku Dude Tue, Feb 26, 2019, 5:16 PM	Mon, Feb 25, 2019, 7:59 PM
Error Message add() on null	Paul Roberts	0	Paul Roberts Tue, Feb 26, 2019, 7:35 AM	Tue, Feb 26, 2019, 7:35 AM
Does Moodle now require slasharguments?	rob smith	4	rob smith Mon, Feb 25, 2019, 10:39 PM	Wed, Feb 20, 2019, 5:32 PM
Issue while downgrade the moodle from 3.6.1 to 3.1.13	madhan gunasekaran	3	Luis de Vasconcelos Mon, Feb 25, 2019, 10:00 PM	Tue, Feb 19, 2019, 5:38 AM
Instalação - Moodle 3.6.2 (Build: 20190114)	FABIO RODRIGO SANTOS	2	Luis de Vasconcelos Mon, Feb 25, 2019, 9:50 PM	Thu, Feb 21, 2019, 12:01 PM
Mssql 2008 and Linux ubuntu 18.04	Arkadios Chalikiopoulos	1	Luis de Vasconcelos Mon, Feb 25, 2019, 9:22 PM	Mon, Feb 25, 2019, 9:04 PM
error during clean Moodle 3.6.2 install	Carl H	4	Carl H Mon, Feb 25, 2019, 8:32 PM	Mon, Feb 18, 2019, 9:20 PM
When we create new quiz it showing some error	sundarapandian madhvan	0	sundarapandian madhvan Mon, Feb 25, 2019, 8:12 PM	Mon, Feb 25, 2019, 8:12 PM
Upgrade 1.9 site - estimate	Sven Niland	4	Luis de Vasconcelos Mon, Feb 25, 2019, 5:28 PM	Thu, Feb 21, 2019, 2:14 AM
OPcache and WinCache working together, or can only one or the other be used at once	Paul L	13	Paul L Fri, Feb 22, 2019, 3:18 AM	Wed, May 16, 2018, 9:59 PM
Problems after upgrading to Moodle 3.4	Karishma Tiwari	28	Gail Jackson Thu, Feb 21, 2019, 10:23 PM	Wed, Jul 4, 2018, 4:57 PM
Unable to find the switch role option in moodle	madhan gunasekaran	1	Ken Task Thu, Feb 21, 2019, 6:15 AM	Thu, Feb 21, 2019, 5:25 AM
Scorm export from an "old" Moodle backup	Maria Steinschweiger	2	Ken Task Wed, Feb 20, 2019, 7:57 AM	Tue, Feb 19, 2019, 10:36 PM
Upgrading moodle 3.4 to 3.5	Adi Gupta	3	Adrian Perez Rodriguez Wed, Feb 20, 2019, 3:44 AM	Tue, Feb 19, 2019, 2:50 AM
ERROR!!! The code you are using is OLDER than the version that made these databases!	Andrew Lian	3	Ken Task Tue, Feb 19, 2019, 11:21 PM	Tue, Feb 19, 2019, 5:22 AM
local IP address problem	Mohammad Mahmoudiyeh	2	Jon Witts Tue, Feb 19, 2019, 9:51 PM	Tue, Feb 19, 2019, 5:22 PM
Extraction of media content from backup	Todd W. Roat	3	Todd W. Roat Tue, Feb 19, 2019, 1:16 AM	Fri, Feb 15, 2019, 11:36 PM
Upgrading to 3.4 mysql Barracuda blocker	rob davis	8	rob davis Mon, Feb 18, 2019, 11:16 PM	Thu, Feb 7, 2019, 11:17 PM
Bitnami Moodle in Production	Potta Pitot	4	Luis de Vasconcelos Mon, Feb 18, 2019, 3:57 AM	Tue, Feb 5, 2019, 8:16 PM
Change IP Address to Web Address	Eman I.S	7	lvona loan Mon, Feb 18, 2019, 3:30 AM	Sat, Feb 9, 2019, 5:42 AM
Unable to restart Moodle in GCP	Nilanjan Nath	1	Ken Task Sat, Feb 16, 2019, 7:40 PM	Sat, Feb 16, 2019, 2:45 PM
installation hanges moodle 3.6.2	scott braithwaite	4	Howard Miller Fri, Feb 15, 2019, 10:57 PM	Wed, Feb 13, 2019, 10:37 PM
Did you remember to make the first column something unique in your call to get_records? Duplicate value found in column 'id'	Visvanath Ratnaweera	1	Howard Miller Fri, Feb 15, 2019, 7:07 PM	Fri, Feb 15, 2019, 2:00 AM

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