General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!


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DiscussionStarted byRepliesLast post
Death by fractions! Picture of Jessica Sundarlal Jessica Sundarlal 1 AL Rachels
Tue, 30 May 2017, 1:24 AM
User tour: A reference in an iframe Picture of Alberto PM Alberto PM 0 Alberto PM
Tue, 30 May 2017, 1:16 AM
Unable to customize Boost in Moodle 3.3 Picture of Frederick Schiller Frederick Schiller 3 Rick Jerz
Mon, 29 May 2017, 10:57 PM
Error: active database transaction detected during request shutdown Picture of Henrik sune Pedersen Henrik sune Pedersen 1 Vivek SM
Mon, 29 May 2017, 10:11 PM
ERR_TOO_MANY_REDIRECTS Picture of Simon Fraser Simon Fraser 47 dharmendra vadher
Mon, 29 May 2017, 9:01 PM
Site Announcements Picture of Luke Wilson Luke Wilson 6 Helen Foster
Mon, 29 May 2017, 5:54 PM
Help, Available Course format, how to display teacher and course information? logo nick liang 1 Helen Foster
Mon, 29 May 2017, 5:51 PM
Messages coming from student@sitename.com Picture of Nikki Macfarlane Nikki Macfarlane 4 Nikki Macfarlane
Mon, 29 May 2017, 1:26 PM
Moodle 3.2.2: Restrict Access in Activities not working Picture of Mark Picazo Mark Picazo 0 Mark Picazo
Mon, 29 May 2017, 9:11 AM
Massive Orphaned Files Picture of James Snell James Snell 1 Ken Task
Mon, 29 May 2017, 6:02 AM
Forum access after the end of the semester Picture of Mar Howell Mar Howell 1 Rick Jerz
Sun, 28 May 2017, 8:38 PM
grade history cleanup Picture of A Guy A Guy 0 A Guy
Sun, 28 May 2017, 6:44 PM
check_libcurl_version - Error reading environment data (16) Picture of Jose Polanco Jose Polanco 3 Ken Task
Sat, 27 May 2017, 8:01 PM
How to take a moodle site backup Picture of Abu Ali Abu Ali 8 Rick Jerz
Sat, 27 May 2017, 11:09 AM
Does moodle have something like Blackboard ???? Picture of Greg Tibbetts Greg Tibbetts 1 Rick Jerz
Sat, 27 May 2017, 11:06 AM
Standard Log Huge Picture of Dave Baldwin Dave Baldwin 4 Dave Baldwin
Sat, 27 May 2017, 4:00 AM
Website loads forever Picture of Armando Silva Armando Silva 7 Ken Task
Sat, 27 May 2017, 3:06 AM
Moodle Gradebook Picture of Mary Gallagher Mary Gallagher 6 Mary Gallagher
Sat, 27 May 2017, 1:03 AM
User tours: Highlighting the navigation drawer Picture of Alberto PM Alberto PM 1 Alberto PM
Sat, 27 May 2017, 12:24 AM
How to use moodle Grade system in moodle 3.2 Picture of himel siraji himel siraji 1 Just H
Fri, 26 May 2017, 11:30 PM
V3.3 bulk edit cohort course expiry Picture of Brian Bell Brian Bell 0 Brian Bell
Fri, 26 May 2017, 10:46 PM
Selling content Picture of David Burger David Burger 3 Usman Asar
Fri, 26 May 2017, 10:26 PM
Desperate for deleting the 'Main Page' header. Any idea? Picture of Daniel G. Gonzalez Daniel G. Gonzalez 4 Alberto PM
Fri, 26 May 2017, 8:38 PM
hiding resources/activities under an orphaned topic no longer working Picture of James Brown James Brown 2 James Brown
Fri, 26 May 2017, 7:12 PM
Unenroling Student removes grades Profile pic Leticia Dark-rose 1 Helen Foster
Fri, 26 May 2017, 5:51 PM
where can i see create assignment additional files field in database in which table? Picture of vishnu priya vishnu priya 0 vishnu priya
Fri, 26 May 2017, 5:28 PM
Language pack customisation Picture of Mariano Hoffman Mariano Hoffman 1 Helen Foster
Fri, 26 May 2017, 5:14 PM
Event monitoring - digest possibility or maximizing messages for an event Picture of Acs Gabor Acs Gabor 0 Acs Gabor
Fri, 26 May 2017, 4:36 PM
Planinng to implement with multiple organisation with separate respective admins. Picture of Anand Vadivelu Anand Vadivelu 0 Anand Vadivelu
Fri, 26 May 2017, 4:12 PM
Unable to delete simple certificate activity Picture of Terence Love Terence Love 0 Terence Love
Fri, 26 May 2017, 1:26 PM
Best Practice - Updating Quizzes (RTO) Picture of Renee Tregonning Renee Tregonning 0 Renee Tregonning
Fri, 26 May 2017, 12:32 PM
How to rerun a user tour? Picture of Jurgen Gaeremyn Jurgen Gaeremyn 3 John Cook PhD
Fri, 26 May 2017, 11:47 AM
Changes to theme mean I can no longer login. Please help! Picture of Shaun Wilcock Shaun Wilcock 3 Matthew Lowe
Fri, 26 May 2017, 8:20 AM
"Physical removal" of users in the Moodle platform Picture of Eduardo Hm Eduardo Hm 2 Ken Task
Fri, 26 May 2017, 7:50 AM
Cannot open mdf file Picture of Bjorn Porgilsson Bjorn Porgilsson 4 William Lu
Fri, 26 May 2017, 6:19 AM
Moodle Backup Picture of Syed Ali Syed Ali 3 Rick Jerz
Fri, 26 May 2017, 4:46 AM
Course Backup to S3 Repository? Picture of Lisa Dulin Lisa Dulin 1 Lisa Dulin
Fri, 26 May 2017, 2:30 AM
Eliminate or Disable the Search Box Picture of Mauricio Medina Mauricio Medina 1 Mauricio Medina
Fri, 26 May 2017, 12:53 AM
"Show activity reports: YES" does not show reports to students Picture of Susana L. Susana L. 5 Susana L.
Fri, 26 May 2017, 12:18 AM
Pdf dataformats (Download users data) Picture of Rachana Sree Rachana Sree 0 Rachana Sree
Thu, 25 May 2017, 10:07 PM
pingdom shows my server down for exactly 1 minute at the same time of day Picture of eric w eric w 3 Marcus Green
Thu, 25 May 2017, 6:54 PM
Remove "Add a new attempt based on previous submission" in 3.2 Philip Roy Philip Roy 3 Benjamin B rown
Thu, 25 May 2017, 10:46 AM
Forgot how to find the Forgot Password button Picture of Does This Display Does This Display 9 Rick Jerz
Thu, 25 May 2017, 9:44 AM
Shared Portable Moodle (Spoodle) for Moodle 3.3 – an offline moodle update! Picture of Stephen Grono Stephen Grono 0 Stephen Grono
Thu, 25 May 2017, 7:34 AM
Aren't students authenticated users? Do I go down and over 6 to check that? Unclear at Site administration Users Permissions Define roles Picture of Does This Display Does This Display 20 Rick Jerz
Thu, 25 May 2017, 6:42 AM
Add/Remove links from the menu Picture of Lucas Cerliani Lucas Cerliani 0 Lucas Cerliani
Thu, 25 May 2017, 4:35 AM
Moodle files Picture of doodle moodle doodle moodle 5 Bret Miller
Thu, 25 May 2017, 3:54 AM
Adding new sections not working. Activity prerequisite styles changed Picture of nick wilson nick wilson 1 nick wilson
Thu, 25 May 2017, 12:28 AM
Teachers with their own groups across different courses Picture of Rob Mills Rob Mills 2 Rob Mills
Wed, 24 May 2017, 9:04 PM
Users cannot login to Our Moodle site and forgot password link not working Picture of Ike Chimbandi Ike Chimbandi 8 Ronnie Izzo
Wed, 24 May 2017, 8:15 PM
Strange behaviour after login Picture of Theodore Chaikalis Theodore Chaikalis 1 Leon Stringer
Wed, 24 May 2017, 7:56 PM
The submission status is "no submission" while the submitted file is listed beside Lina na li 10 Sarah Cotton
Wed, 24 May 2017, 5:06 PM
Discussion topics now locked after one year? Picture of Albert Leatherman Albert Leatherman 0 Albert Leatherman
Wed, 24 May 2017, 3:11 PM
Disable download for popup video Picture of domenico c domenico c 0 domenico c
Wed, 24 May 2017, 3:01 PM
Integrating payment gateway to moodle mobile app Picture of Akshay Dusane Akshay Dusane 0 Akshay Dusane
Wed, 24 May 2017, 1:28 PM
MoodleCloud- Courses not displaying as default in admin account Picture of Mariel Stevens Mariel Stevens 0 Mariel Stevens
Wed, 24 May 2017, 1:26 PM
book recommendations Picture of Erik Rosen Erik Rosen 6 Erik Rosen
Wed, 24 May 2017, 10:53 AM
Broken images on front page Picture of Mr. Marc Mr. Marc 1 Bret Miller
Wed, 24 May 2017, 5:55 AM
Google Translate Yours' truly David Jefferson 7 David Jefferson
Wed, 24 May 2017, 12:51 AM
Add Activity or Resource not working Picture of Chris Swaffield Chris Swaffield 0 Chris Swaffield
Wed, 24 May 2017, 12:06 AM
unoconv version not supported Picture of Mark Greene Mark Greene 4 Mark Greene
Tue, 23 May 2017, 10:26 PM
Cannot delete a resource ver 3.1.3+ Picture of Arnold Lamont Arnold Lamont 1 Arnold Lamont
Tue, 23 May 2017, 7:49 PM
Groups - export list of groups for tutors?? Picture of Usman Arshad Usman Arshad 4 Usman Arshad
Tue, 23 May 2017, 6:21 PM
Modifying the signup form Picture of fred hunter fred hunter 1 Eugene Lim
Tue, 23 May 2017, 5:23 PM
Moodle.org login with Google Picture of Frédéric Massart Frédéric Massart 2 Frédéric Massart
Tue, 23 May 2017, 5:19 PM
Moodle 3.3 emoji support Picture of Urpo Karhula Urpo Karhula 2 KS Læring
Tue, 23 May 2017, 2:51 PM
cohort not working Picture of pint raj pint raj 1 Mary Cooch
Tue, 23 May 2017, 2:28 PM
Moodle 3.3 - You can not enrol yourself in this course Picture of William Cooper William Cooper 5 Mary Cooch
Tue, 23 May 2017, 2:14 PM
moodle mobile app 1 to get course startdate Picture of Raja Balu Raja Balu 0 Raja Balu
Tue, 23 May 2017, 12:41 PM
Moodle (3.1 - I think) Populating a Form/Document with Moodle Info Picture of Helen Johnson Helen Johnson 0 Helen Johnson
Tue, 23 May 2017, 5:55 AM
Invalid permissions detected when trying to create a directory. Turn debuggin on for further details. Picture of Scott Christy Scott Christy 3 Usman Asar
Tue, 23 May 2017, 4:17 AM
Can a student save a document as their own inside the course (without 'Upload') Picture of Dan Noonan Dan Noonan 2 Dan Noonan
Tue, 23 May 2017, 2:04 AM
Feedback value for multiple choice questions Picture of Jithesh K Jithesh K 0 Jithesh K
Tue, 23 May 2017, 1:48 AM
Moodle 2.6.2 - How to hide Available courses on frontpage without hiding Enrolled Courses Picture of Sandeep Kankatala Sandeep Kankatala 24 Evgeni Siachin
Tue, 23 May 2017, 12:54 AM
Sound files on mobile app Picture of Brilliant Web Brilliant Web 0 Brilliant Web
Mon, 22 May 2017, 11:35 PM
Feedback Plugin with custom field for username and id for whom feedback is given Picture of Jithesh K Jithesh K 4 Jithesh K
Mon, 22 May 2017, 11:06 PM
Is the .swf filter supported any longer (Moodle 3.3 20170515) Picture of g k g k 4 AL Rachels
Mon, 22 May 2017, 10:56 PM
localhost link shown in mail from bulk user upload Picture of chris Jangelov chris Jangelov 3 chris Jangelov
Mon, 22 May 2017, 9:49 PM
Authentication box missing Picture of Joanna Griffith Joanna Griffith 2 Joanna Griffith
Mon, 22 May 2017, 11:34 AM
Moodle Course View issue for Student Picture of himel siraji himel siraji 2 Chris Kenniburg
Sun, 21 May 2017, 11:01 PM
Feedback Plugin Picture of Jithesh K Jithesh K 0 Jithesh K
Sun, 21 May 2017, 10:11 PM
Moodle + Slack communication tool Picture of Ulrich Kerzel Ulrich Kerzel 13 Marc Seelinger
Sun, 21 May 2017, 9:03 PM
Tracker??? Picture of Does This Display Does This Display 4 Mary Cooch
Sun, 21 May 2017, 3:56 PM
Clicking on Site Home opens blank page for some users Picture of Matthew Swanson Matthew Swanson 1 Colin Fraser
Sun, 21 May 2017, 8:09 AM
Email notifications aren't sent Picture of john john john john 1 john john
Sat, 20 May 2017, 10:22 PM
Completed and Passed Picture of Kevin Leliard Kevin Leliard 4 Paula Clough
Sat, 20 May 2017, 4:30 AM
Google Drive gives error after moodle 3.3 upgrade Picture of Madhu Avasarala Madhu Avasarala 1 Madhu Avasarala
Sat, 20 May 2017, 2:53 AM
CSV file upload to delete users Picture of Jessica Sundarlal Jessica Sundarlal 3 Randy Thornton
Sat, 20 May 2017, 1:03 AM
Dataroot is not writable Picture of Vivek SM Vivek SM 1 Vivek SM
Sat, 20 May 2017, 12:57 AM
Condition: Completion of other courses - Unable to deselect all courses in Courses available panel Picture of Jason Church Jason Church 1 Mary Cooch
Sat, 20 May 2017, 12:37 AM
Displaying all course grades for students and creating end of term report cards Picture of Allen Moore Allen Moore 1 Allen Moore
Fri, 19 May 2017, 10:59 PM
Course grades deleted / Users completed course but showing as 0 attempts Picture of Neil Spiers Neil Spiers 0 Neil Spiers
Fri, 19 May 2017, 10:08 PM
cron job settings Picture of Rolf Petersen Rolf Petersen 7 Ken Task
Fri, 19 May 2017, 8:06 PM
error/cannotdeletemoduleinstance Picture of Anand Vadivelu Anand Vadivelu 4 Anand Vadivelu
Fri, 19 May 2017, 7:24 PM
Scorm disable Flash Detect Picture of joe kenny joe kenny 0 joe kenny
Fri, 19 May 2017, 6:56 PM
Problems with the administration Menu Picture of David Garcia Gonzalez David Garcia Gonzalez 0 David Garcia Gonzalez
Fri, 19 May 2017, 2:58 AM
Logging Question Bank Events Issue Picture of Conor O'Neill Conor O'Neill 1 AL Rachels
Fri, 19 May 2017, 1:47 AM
user information shown Picture of Anderson Hsu Anderson Hsu 1 AL Rachels
Fri, 19 May 2017, 1:30 AM
topics link not working in moodle 3.2 Picture of Andrew Schlussel Andrew Schlussel 2 Andrew Schlussel
Thu, 18 May 2017, 10:52 PM
Moodle - Auto-linking Picture of Michael Ingledew Michael Ingledew 0 Michael Ingledew
Thu, 18 May 2017, 9:10 PM
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