General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!


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DiscussionStarted byRepliesLast post
PinnedBefore you post... read this... Picture of Howard Miller Howard Miller 0 Howard Miller
Mon, 31 Jul 2017, 4:43 PM
Moodle 3.3 / Google Calendar / Scheduler not syncing fully Picture of Sébastien Petit Sébastien Petit 0 Sébastien Petit
Mon, 21 Aug 2017, 4:47 PM
get the general scorm report values Picture of bharathi redddy bharathi redddy 7 bharathi redddy
Mon, 21 Aug 2017, 4:42 PM
How to share my course, help please Picture of René Torres René Torres 7 Mary Cooch
Mon, 21 Aug 2017, 4:28 PM
Profile picture on dashboard Picture of khan jee khan jee 2 khan jee
Mon, 21 Aug 2017, 3:40 PM
Orphaned activities in courses after upgrade to moodle 3.3 Picture of Nickolay Teyken Nickolay Teyken 3 Rich Stevenson
Mon, 21 Aug 2017, 3:12 PM
Error Message: Exception - Class 'block_xp\di' not found Picture of Laura Pike Laura Pike 0 Laura Pike
Mon, 21 Aug 2017, 2:04 PM
Include and use the html_writer class Me Ben Laor 1 min wang
Mon, 21 Aug 2017, 9:45 AM
error/moodle/cannotedityourprofile Picture of Jonathan Dowell Jonathan Dowell 0 Jonathan Dowell
Sun, 20 Aug 2017, 11:32 PM
Using Moodle as Curriculum management/mapping Picture of Ammar Elhassan ElMerhbi Ammar Elhassan ElMerhbi 1 Steve Schultz
Sun, 20 Aug 2017, 10:01 PM
Moodle as online learning marketplace Picture of William Ngo William Ngo 6 William Ngo
Sun, 20 Aug 2017, 7:48 PM
Add more info in user profile page Picture of Mohammad khondakar Mohammad khondakar 0 Mohammad khondakar
Sun, 20 Aug 2017, 3:37 AM
Category Picture of Varun Raheja Varun Raheja 1 Tim Hunt
Sat, 19 Aug 2017, 8:42 PM
unable to install config.php file Picture of lakshmi anandam lakshmi anandam 1 Ken Task
Sat, 19 Aug 2017, 8:31 PM
User navigation Picture of Nash Mukura Nash Mukura 1 Matteo Scaramuccia
Sat, 19 Aug 2017, 4:38 PM
Course Rating Questionnaire Integration Picture of subhani shaik subhani shaik 0 subhani shaik
Sat, 19 Aug 2017, 3:19 PM
eSchoolPlus Integration Picture of d morte d morte 1 Marcus Green
Sat, 19 Aug 2017, 2:39 PM
Bootstrap "row" class broken? Picture of Jeremy Bell Jeremy Bell 11 AL Rachels
Sat, 19 Aug 2017, 7:56 AM
Exiting a lesson resource Picture of Nash Mukura Nash Mukura 0 Nash Mukura
Sat, 19 Aug 2017, 7:03 AM
Synchronising Calendar with Outlook Bob Bob Ridge-Stearn 1 Sébastien Petit
Sat, 19 Aug 2017, 4:53 AM
Error on Activity Save Picture of PVA Interactive PVA Interactive 0 PVA Interactive
Sat, 19 Aug 2017, 3:03 AM
categories as a block in front page Picture of Mahendra Kumar Mahendra Kumar 0 Mahendra Kumar
Sat, 19 Aug 2017, 1:02 AM
General Topic Hidden Picture of Robert Wilson Robert Wilson 6 Robert Wilson
Fri, 18 Aug 2017, 9:36 PM
Activity completion default settings Bob Bob Ridge-Stearn 0 Bob Ridge-Stearn
Fri, 18 Aug 2017, 9:16 PM
Delayed email alert after posting to a discussion forum Picture of Damon So Damon So 0 Damon So
Fri, 18 Aug 2017, 7:40 PM
Create a limited Administrator Picture of Prarthit Mehta Prarthit Mehta 0 Prarthit Mehta
Fri, 18 Aug 2017, 7:40 PM
Best WYSIWYG free editor which complies with moodles inline styles Picture of Nadirshah Ferozepurwalla Nadirshah Ferozepurwalla 0 Nadirshah Ferozepurwalla
Fri, 18 Aug 2017, 7:16 PM
display separate categories with sub categories in front page Picture of Mahendra Kumar Mahendra Kumar 0 Mahendra Kumar
Fri, 18 Aug 2017, 6:30 PM
Where can I change the Course Reset Defaults? M3.0 Picture of Chris Chapman Chris Chapman 1 Chris Chapman
Fri, 18 Aug 2017, 6:17 PM
Moodle accessible off-campus but not on-campus Picture of Murtaza Velji Murtaza Velji 4 Howard Miller
Fri, 18 Aug 2017, 6:04 PM
course announcement notification via email Picture of khan jee khan jee 0 khan jee
Fri, 18 Aug 2017, 6:02 PM
invalidsesskey Error code Picture of Kef Risen Kef Risen 0 Kef Risen
Fri, 18 Aug 2017, 5:36 PM
How to go to HTML Blocks in User Tour? Picture of Juan F Juan F 1 Joost Elshoff
Fri, 18 Aug 2017, 5:11 PM
I can't log into Moodle between 7-9am each morning Picture of Aretha Etienne Aretha Etienne 9 Howard Miller
Fri, 18 Aug 2017, 4:53 PM
Error writing to database Picture of Nishanth Singh Nishanth Singh 0 Nishanth Singh
Fri, 18 Aug 2017, 4:48 PM
Can admin user log out another user Picture of Jane Moore Jane Moore 4 Jane Moore
Fri, 18 Aug 2017, 3:43 PM
Couldn't retrieve students and instructor Picture of Ripa Desai Ripa Desai 2 Ripa Desai
Fri, 18 Aug 2017, 3:38 PM
How to hide hidden courses from Dashboard Picture of Nip Weer Nip Weer 0 Nip Weer
Fri, 18 Aug 2017, 10:46 AM
Move email based self-registered users to a Cohort Picture of Nip Weer Nip Weer 0 Nip Weer
Fri, 18 Aug 2017, 10:36 AM
Due Dates Picture of Sherry Manison Sherry Manison 9 Rick Jerz
Fri, 18 Aug 2017, 8:24 AM
"Is this your first time here?" Disable completely That's me Alex Naumov 0 Alex Naumov
Fri, 18 Aug 2017, 3:12 AM
disable internal notifications for teachers on assignment submission Picture of dan k dan k 12 Christoph Ruda
Fri, 18 Aug 2017, 12:21 AM
Stopping resource notification emails Picture of Training Department Training Department 0 Training Department
Fri, 18 Aug 2017, 12:08 AM
Moodle 3.2/3.3 crashes IE11 on print/print preview. Even at login screen. Picture of A W A W 6 Matteo Scaramuccia
Thu, 17 Aug 2017, 10:46 PM
Register User for second course upon passing first Picture of Christine Hanrahan Christine Hanrahan 4 Gary Lynch
Thu, 17 Aug 2017, 10:12 PM
Show left users can enter a course Picture of Julian CP Julian CP 2 Julian CP
Thu, 17 Aug 2017, 9:25 PM
(3.3) My Courses in Nav Drawer Picture of Howard Miller Howard Miller 5 Howard Miller
Thu, 17 Aug 2017, 8:56 PM
Notify via email or SMS when new content add in course Picture of khan jee khan jee 4 Howard Miller
Thu, 17 Aug 2017, 6:47 PM
disable messaging for students Picture of pavan naidu pavan naidu 2 pavan naidu
Thu, 17 Aug 2017, 5:27 PM
Cannot import activities or resources Picture of Jane Moore Jane Moore 1 Jane Moore
Thu, 17 Aug 2017, 4:44 PM
How to set up the registration screen? Picture of Ye Hellen Ye Hellen 2 Ye Hellen
Thu, 17 Aug 2017, 4:16 PM
External Database plugin Picture of Jessi Auslander Jessi Auslander 2 Howard Miller
Thu, 17 Aug 2017, 4:08 PM
on user login at a time Picture of pavan naidu pavan naidu 1 Howard Miller
Thu, 17 Aug 2017, 4:06 PM
Subscribing to a forum Picture of Damon So Damon So 3 Derek Chirnside
Thu, 17 Aug 2017, 11:08 AM
HTTP 500 error after Backup/Restore Picture of Roman Cylwa Roman Cylwa 9 Ken Task
Thu, 17 Aug 2017, 4:54 AM
Enabling the PHP setting display_errors is not recommended on production sites because some error messages may reveal sensitive information about your server. Picture of Ripa Desai Ripa Desai 10 Jerry Lau
Thu, 17 Aug 2017, 3:19 AM
Complete field documentation - where are they stored? Picture of Jerry Lau Jerry Lau 2 Jerry Lau
Thu, 17 Aug 2017, 2:16 AM
Error restoring a course Picture of Nico Nimis Nico Nimis 1 Ken Task
Thu, 17 Aug 2017, 1:22 AM
Documentation problem Picture of Damon So Damon So 1 Mary Cooch
Thu, 17 Aug 2017, 12:24 AM
Moodle 3.2.2+ - reply post - switch role to student Picture of Lucía Fernández Lucía Fernández 5 Ashutosh Taunk
Wed, 16 Aug 2017, 9:02 PM
Course completion checkbox is not ticked Picture of Arun Dahiya Arun Dahiya 8 Ray Lawrence
Wed, 16 Aug 2017, 8:18 PM
Using Drag & Drop to upload files in a course does not ignore size limit for teachers? Picture of stefan weber stefan weber 0 stefan weber
Wed, 16 Aug 2017, 7:18 PM
Teacher's can't add files to courses Profile pic Leticia Dark-rose 3 Mary Cooch
Wed, 16 Aug 2017, 6:53 PM
Can't get SCORM package (articulate rise output) to launch full screen in new window Picture of dan duncan dan duncan 7 Soizic POILVE
Wed, 16 Aug 2017, 5:07 PM
Cannot delete courses Picture of G Koo G Koo 7 Howard Miller
Wed, 16 Aug 2017, 4:35 PM
Mixed content generated when load lightbox and page shows blank Picture of Mohammad khondakar Mohammad khondakar 6 Mohammad khondakar
Wed, 16 Aug 2017, 3:56 PM
Video Playback Picture of Mike Farrow Mike Farrow 2 Mike Farrow
Wed, 16 Aug 2017, 3:52 PM
User password resets only working for some, not all users Picture of Eddie Whittingham Eddie Whittingham 0 Eddie Whittingham
Wed, 16 Aug 2017, 3:23 PM
Doing automatic backups takes very long time Picture of Karin Ahlén Karin Ahlén 4 Karin Ahlén
Wed, 16 Aug 2017, 3:19 PM
Google Drive Repository and Moodle 3.3.1 Picture of Stephen Bourget Stephen Bourget 4 Damyon Wiese
Wed, 16 Aug 2017, 1:29 PM
Moodle has lost theme formatting Picture of Jim Maxson Jim Maxson 5 Jim Maxson
Wed, 16 Aug 2017, 12:45 PM
getting rid of the key symbol Picture of chris rolando chris rolando 3 Mary Cooch
Wed, 16 Aug 2017, 4:59 AM
Separate Groups and Calendar Picture of Ethan Gollehon Ethan Gollehon 1 Stephen Bourget
Wed, 16 Aug 2017, 4:52 AM
Files and filedir Picture of Chetan Tiwari Chetan Tiwari 7 Chetan Tiwari
Wed, 16 Aug 2017, 2:45 AM
Field descriptions for each table Picture of Jerry Lau Jerry Lau 0 Jerry Lau
Wed, 16 Aug 2017, 1:30 AM
No way to select multiple courses Picture of Jay Singh, T&L Jay Singh, T&L 4 Jerry Lau
Wed, 16 Aug 2017, 1:25 AM
Remove "Unenrol from Course option" for Student Picture of Bala Ganesan Bala Ganesan 5 Bala Ganesan
Wed, 16 Aug 2017, 1:19 AM
Attaching Metadata to video Picture of Ray Odgers Ray Odgers 0 Ray Odgers
Tue, 15 Aug 2017, 11:18 PM
Unable to create user on moodle 2.8 Picture of Moodle Username Moodle Username 4 Moodle Username
Tue, 15 Aug 2017, 10:05 PM
Admin CLI is changing grades for all students in some courses! HELP Picture of T H T H 2 T H
Tue, 15 Aug 2017, 8:41 PM
Participants Picture of khan jee khan jee 0 khan jee
Tue, 15 Aug 2017, 6:15 PM
Site Settings for Phone Number and Email Picture of Chuck Borrelli Chuck Borrelli 2 Alice Chen
Tue, 15 Aug 2017, 11:06 AM
Help with notifications Picture of Ivan Alamo Ivan Alamo 8 Alice Chen
Tue, 15 Aug 2017, 10:49 AM
Messaging with Videos in 3.2 Picture of Blair F. Blair F. 2 Blair F.
Tue, 15 Aug 2017, 4:13 AM
Moodle Restrictions Picture of nemora dornelles nemora dornelles 1 Mary Cooch
Tue, 15 Aug 2017, 4:06 AM
User ID's Picture of Marie Waterhouse Marie Waterhouse 7 AL Rachels
Tue, 15 Aug 2017, 2:11 AM
Show hidden courses in "enrolled courses" on frontpage of Moodle 3.1.7? Ryan Hazen Ryan Hazen 0 Ryan Hazen
Tue, 15 Aug 2017, 12:56 AM
Moodle Redirect Picture of ARMANDO SILVA ARMANDO SILVA 4 ARMANDO SILVA
Mon, 14 Aug 2017, 11:25 PM
Query SOLR directly and return only courses a user could actually access Picture of A W A W 0 A W
Mon, 14 Aug 2017, 6:35 PM
Urgent Help Needed! User-Related Edits/Interactions Seem to Have Broken!! Picture of Becka M Becka M 18 Becka M
Mon, 14 Aug 2017, 4:44 PM
Teachers Cannot Add Activites and Resources after Upgrading to 3.3+ Picture of Diane Salamone Diane Salamone 4 Joost Elshoff
Mon, 14 Aug 2017, 3:58 PM
Merging two courses Completely with users and Grades Picture of Muhammad Ammar` Ijaz Muhammad Ammar` Ijaz 5 Howard Miller
Mon, 14 Aug 2017, 5:21 AM
Setting messaging preferences for all users Picture of Vassudevanand Prabhu Vassudevanand Prabhu 1 Karen Holland
Sun, 13 Aug 2017, 10:22 PM
Condition: Completion of other courses - Unable to deselect all courses in Courses available panel Picture of Jason Church Jason Church 3 Chad Nixon
Sun, 13 Aug 2017, 5:55 AM
copying files from one course to another? Picture of chris rolando chris rolando 11 chris rolando
Sun, 13 Aug 2017, 1:19 AM
Site search in moodle Picture of Phuong Hoang Phuong Hoang 0 Phuong Hoang
Sat, 12 Aug 2017, 11:51 PM
How to get back the old dashboard? Picture of Henry Patz Henry Patz 3 Mary Cooch
Sat, 12 Aug 2017, 9:42 PM
moodledata/trashdir Picture of Syed Ali Syed Ali 6 Ken Task
Sat, 12 Aug 2017, 7:13 AM
The Origin Field of the Logstore_Standard_Log Picture of Blair F. Blair F. 1 Jerry Lau
Sat, 12 Aug 2017, 5:27 AM
Log files contains future date Picture of Jerry Lau Jerry Lau 3 Jerry Lau
Sat, 12 Aug 2017, 4:00 AM
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