General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!

Discussion	Started by	Replies	Last post
Before you post... read this...	Howard Miller	13	Marian Dreiling Mon, 31 Jul 2017, 4:03 PM
how to hide all resources at course start up	Bill W.	4	Bill W. Tue, 22 Jan 2019, 4:47 AM
Randomly get Logged out + Missing Images	Moldoveanu Mihnea	1	Ken Task Tue, 22 Jan 2019, 5:49 AM
Adding a payment gateway	Ross Quinnell	6	Howard Miller Sat, 19 Jan 2019, 4:46 AM
New users cannot be added to a course	Pál Csányi	0	Pál Csányi Tue, 22 Jan 2019, 1:54 AM
Arranging files alphabetically	Suzanne Lugthart	3	Howard Miller Mon, 21 Jan 2019, 6:54 PM
User Tour - getting modal dialog to show over nav-drawer	Garrett Boone	3	Garrett Boone Wed, 16 Jan 2019, 1:56 AM
Course Backup: Error 500	Cesar Harata	0	Cesar Harata Mon, 21 Jan 2019, 11:36 PM
Failed email verification with OAuth 2 authentication	Joost Vantomme	7	Nikolaas Dries Tue, 23 Jan 2018, 6:55 PM
Bulk User Upload csv file - advice on correct sequence of fields?	Tracey Fitzpatrick	2	Tracey Fitzpatrick Mon, 21 Jan 2019, 7:14 PM
Fatal error while running MySQL compressed row file	saleh refaai	6	Ken Task Sat, 19 Jan 2019, 11:58 PM
How automatically unenroll a students after specific days?	Hiten Patel	7	Hiten Patel Tue, 15 Jan 2019, 8:02 PM
Merry moodle with Alexa?	Chad Parmentier	2	Maxime Taisne Sun, 20 Jan 2019, 6:12 AM
new accounts and confirmation	altan ahmet	5	altan ahmet Wed, 16 Jan 2019, 5:31 PM
Courses uploaded via CSV have "?" instead of characters "ȘȚÂĂÎ"	Universitatea Agora	0	Universitatea Agora Mon, 21 Jan 2019, 5:51 PM
How to grant that user agreement is accepted before usage of Moodle?	Herwig Rehatschek	2	Herwig Rehatschek Thu, 17 Jan 2019, 9:48 PM
v3.6 Which DB table can be used to pre-set lesson progress completion?	Garrett Boone	18	Howard Miller Thu, 17 Jan 2019, 10:56 PM
Remove 'Last Modified' from footer	Jason Coleman	8	Jon Bolton Mon, 27 Aug 2018, 2:12 PM
Moodle.Login and Theme Adaptable	Rolf Petersen	1	Howard Miller Sun, 20 Jan 2019, 6:34 PM
change method enrollment of all courses	solmaz naderi	1	Colin Fraser Sat, 19 Jan 2019, 3:42 PM
Link to course description page?	Tina Smith	7	Rick Jerz Sat, 19 Jan 2019, 7:46 AM
Default Sorting option as IDNUMBER	Babaso Aldar	1	Howard Miller Sat, 19 Jan 2019, 11:10 PM
Smiles uncontrolled?	Visvanath Ratnaweera	3	Rick Jerz Wed, 2 Jan 2019, 9:57 PM
Invalid login, please try again after upgrading to 3.6.2+	James Becker	2	Howard Miller Sat, 19 Jan 2019, 10:14 AM
problem after upgrading	solmaz naderi	9	solmaz naderi Tue, 15 Jan 2019, 11:47 PM
I think i broke my moodle CSV upload	Universitatea Agora	3	Universitatea Agora Fri, 18 Jan 2019, 4:43 PM
Menus and tabs not working after upgrading to Moodle 3.4.1	Ross Lovell	6	Paul Roberts Wed, 17 Jan 2018, 11:29 PM
Failed to load task: \mod_facetoface\task\cron_task	Alex Briones	1	Garrett Boone Sat, 19 Jan 2019, 4:36 AM
Oversized emoji's in received emails	Rick Jerz	4	Howard Miller Thu, 17 Jan 2019, 11:22 PM
New Chat issues/bug in 3.6.2+	Andy Hill	0	Andy Hill Sat, 19 Jan 2019, 1:24 AM
Multiple Course Creators on Same Course?	Angie Baker	1	Visvanath Ratnaweera Fri, 18 Jan 2019, 11:05 PM
Message system stops working after upgrade to 3.6.1+	James Becker	4	James Becker Wed, 16 Jan 2019, 8:31 PM
Front Page Categories	Wesley Eccles	0	Wesley Eccles Fri, 18 Jan 2019, 10:27 PM
Indicating activity as incomplete	Andrzej Jończyk	8	Andrzej Jończyk Wed, 16 Jan 2019, 5:25 PM
courses not showing up at students dashboard (external database enrolment)	johan ericka	3	johan ericka Thu, 17 Jan 2019, 10:48 PM
Basic Question - Blocks displaying when permission are removed	David Marcus	3	Helen Foster Thu, 17 Jan 2019, 10:57 AM
Customize Navigation Bar	Chelsy Ann Koshy	2	Chelsy Ann Koshy Thu, 17 Jan 2019, 4:58 PM
Issue with attendance module	Wolfgang Rolke	3	Wolfgang Rolke Thu, 17 Jan 2019, 11:00 PM
Grade Book Error	Kayla Holder	3	Floyd Saner Thu, 17 Jan 2019, 10:47 PM
Invalid course module ID error when saving attendance or taking quiz	Bass Sears	0	Bass Sears Fri, 18 Jan 2019, 2:29 AM
Problems with the download of the lessons	Giovanni Franchi	4	Giovanni Franchi Thu, 17 Jan 2019, 8:48 PM
Course Completion	Lisa Grossman	1	Justin Hunt Wed, 16 Jan 2019, 10:48 PM
Visibility of course details and self-enrollment	Ted Rau	4	Ted Rau Wed, 16 Jan 2019, 8:03 PM
Cant change debug settings	Lester Stoffels	5	Howard Miller Wed, 16 Jan 2019, 10:11 PM
My Courses does not show all of my courses (enrolled or teaching)	Christina Mandrusiak	2	Christina Mandrusiak Thu, 17 Jan 2019, 2:07 AM
Restrict Courses for Users	Michael Hunter	1	Mary Cooch Thu, 17 Jan 2019, 5:04 AM
General doubts. Please	Arkady Mrad	0	Arkady Mrad Thu, 17 Jan 2019, 2:28 AM
Send Enrolment Key Email after Email Verification	Herb Boeckenhaupt	3	Herb Boeckenhaupt Mon, 14 Jan 2019, 12:42 AM
Getting error on top of page with everything i press	Lester Stoffels	0	Lester Stoffels Wed, 16 Jan 2019, 9:56 PM
Formatting the page / sub page structure	Lee Rekman	1	Helen Foster Wed, 16 Jan 2019, 1:34 PM
Cleanup task - Delete Incomplete Users	Michael Haynes	1	Top Website Mon, 3 Dec 2018, 12:53 PM
arrows to move topics up or down are not displayed	stefan weber	1	stefan weber Mon, 26 Nov 2018, 8:12 PM
The "Task" component in Moodle does not work (error 500). What is the problem?	Анатолий Куликов	0	Анатолий Куликов Wed, 16 Jan 2019, 4:23 PM
My Moodle not sending emails	Abdul Rehman	1	Mayank Tyagi Wed, 16 Jan 2019, 9:18 AM
How to modify course meta link enrolment method by SQL?	wz z	0	wz z Wed, 16 Jan 2019, 10:51 AM
moodle embed code	Anderson Hsu	1	Mark Whitington Wed, 16 Jan 2019, 6:54 AM
Questions have disappeared, but there are	Ricardo Souza	4	Ken Task Mon, 14 Jan 2019, 3:08 AM
Teacher unable to see new assignments to grade in course overview block	Dirk Meyer	7	Dirk Meyer Wed, 9 Jan 2019, 7:50 AM
Preventing students from disable notifications	Lionel A. Richemond	2	Lionel A. Richemond Tue, 15 Jan 2019, 11:18 PM
Invalid login, please try again error	Animesh KC	1	Howard Miller Tue, 15 Jan 2019, 9:51 PM
Make sure the plugin type root location is writable	Universitatea Agora	1	Howard Miller Tue, 15 Jan 2019, 8:29 PM
delete a course	Mark Miller	5	Colin Fraser Sat, 31 Mar 2018, 6:04 AM
Bulk stealth activities	Sebastian H.	1	C Behan Fri, 16 Nov 2018, 5:57 AM
Changing site name	Leon Awee	1	Luis de Vasconcelos Tue, 15 Jan 2019, 5:48 PM
Doubts about tasks and teachers?	Arkady Mrad	1	Mary Cooch Tue, 15 Jan 2019, 6:25 AM
deleting 301 redirect	Tina Smith	5	Ken Task Tue, 15 Jan 2019, 4:30 AM
Missing or "reverted" course content with no proof in the logs - Moodle version 3.6	Perry Way	1	Perry Way Tue, 15 Jan 2019, 7:08 AM
How to integrate WordPress with Moodle	Holy Devil	5	Michael Jin Sat, 21 Jul 2018, 8:50 PM
Restrict access by username?	Albert Leatherman	2	Albert Leatherman Fri, 30 Mar 2018, 11:24 AM
I screwed up & deleted the Clean theme	Tina Smith	3	Ken Task Sun, 13 Jan 2019, 3:00 AM
How to auto enroll new and existing users in all courses as they are created	Adam Swoboda	1	Jon Bolton Sat, 12 Jan 2019, 4:41 AM
Global Search empty result	Bert van der Hooft	0	Bert van der Hooft Sat, 12 Jan 2019, 3:58 PM
Print button for HTML pages	Leticia Dark-rose	2	John Provasnik Fri, 11 Jan 2019, 1:57 PM
Weird Forum Grading issue	Christina Dempsey	3	Rick Jerz Fri, 11 Jan 2019, 3:17 AM
Drag and Drop over 45MB Limit?	Janith Udayanga	1	Usman Asar Fri, 11 Jan 2019, 2:25 PM
How to get a list of courses with no participants? Or courses with no recent activity?	Samuli Karevaara	7	Rick Jerz Thu, 10 Jan 2019, 2:09 PM
HTML Widgets	Ashley Boyd	2	Ashley Boyd Thu, 10 Jan 2019, 10:35 PM
Merge Students - Enrollments-Grades-Learning plans-Competencies	Shirley Gregorczyk	2	Shirley Gregorczyk Fri, 11 Jan 2019, 6:18 AM
Quiz - Change order 'Review Options'	Javier Tejera	8	John Provasnik Wed, 9 Jan 2019, 6:33 PM
Custom Filters	Chetusvi Chowdary	1	Howard Miller Fri, 11 Jan 2019, 7:19 PM
Announcement Slider from Front Page or Dashboard page does not display latest Announcements but Latest Announcement Block displays it	Vishal Lanke	1	Kathryn Woodhead Fri, 4 May 2018, 5:51 PM
Import Competency Framework	Arnold Yu	1	Howard Miller Thu, 10 Jan 2019, 8:10 AM
Images for groups in forums not showing as official Moodle?	Adrian Yosifov	1	Adrian Yosifov Fri, 11 Jan 2019, 4:24 PM
Export of custom date fields	Zak Stoimenov	0	Zak Stoimenov Fri, 11 Jan 2019, 10:53 AM
Export Quiz Question Bank to file including answers	Traz 666	1	Rick Jerz Thu, 10 Jan 2019, 7:03 PM
Quiz throws database error	Alan Streeter	3	Mabry Wilkinson Thu, 13 Dec 2018, 10:45 PM
A simple Assignment	A New User	1	ben reynolds Thu, 10 Jan 2019, 8:37 PM
Moodle 3.5.2 White Page when I click "Enrolled users" in course	Stephen Difc	7	Stephen Difc Tue, 8 Jan 2019, 6:13 PM
Collect logs of course activity via API	Vitalii Kalinin	0	Vitalii Kalinin Thu, 10 Jan 2019, 6:53 PM
Deleted activities and resources not always go to recycle bin	Alia Papa	0	Alia Papa Thu, 10 Jan 2019, 4:14 PM
ERR_TOO_MANY_REDIRECTS	Simon Fraser	52	Ruchi Dixit Mon, 1 May 2017, 1:31 PM
raise the (your?) hand option	Eric M	7	AL Rachels Wed, 9 Jan 2019, 3:49 PM
Giving learners a title as an achievement/reward?	Adrian Yosifov	6	David Morrow Fri, 4 Jan 2019, 3:57 PM
full blown emoticon in e-mail	Kees Koopman	0	Kees Koopman Thu, 10 Jan 2019, 2:53 AM
Calendar issue, already tracked?	João Ciocca	8	Diana Gonzaga Wed, 1 Nov 2017, 3:27 AM
Reduce size of "mdl_notifications" table in MySQL	Andreas Giesen	3	Andreas Giesen Wed, 9 Jan 2019, 10:30 PM
Need Help for set Permission in administrators panel	Harley Smith	4	Harley Smith Wed, 2 Jan 2019, 8:56 PM
Users list gone	Alex Bigwood	2	Alex Bigwood Tue, 8 Jan 2019, 5:25 AM
Possible to Display SQL Report Results in a Block?	MAG II	0	MAG II Wed, 9 Jan 2019, 4:43 AM
error when editing user profile	Mary Dulko	0	Mary Dulko Wed, 9 Jan 2019, 4:23 AM