General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!

Discussion	Started by	Replies	Last post
Before you post... read this...	Howard Miller	15	Jon Bolton Mon, 31 Jul 2017, 4:03 PM
Messaging not working since upgrade	Harmony Hunt	1	Harmony Hunt Sun, 24 Mar 2019, 3:16 AM
Restrict Grading	py robert	2	py robert Fri, 22 Mar 2019, 6:30 PM
Grades not syncing into RenWeb	Jamie Canterbury	4	Jamie Canterbury Sat, 23 Mar 2019, 8:19 PM
enrolment & certificates	altan ahmet	2	altan ahmet Sat, 23 Mar 2019, 6:15 PM
Error reading from database - COLLATION 'utf8mb4_bin' is not valid for CHARACTER SET 'utf8' SELECT * FROM mdl_user WHERE LOWER(username) COLLATE utf8mb4_bin ..	Jerry Lau	12	Алексей Подолинный Tue, 12 Mar 2019, 1:36 AM
Embedded Video issue	MUSTAFA ELNAEIM	0	MUSTAFA ELNAEIM Sat, 23 Mar 2019, 5:52 PM
A Problem With HTML Blocks' Backup	Osama El-Hosary	2	Jon Bolton Thu, 21 Mar 2019, 7:36 AM
Force users to move through quizes one at a time	Eric Kaspar	1	Howard Miller Sat, 23 Mar 2019, 8:31 AM
MySQL thread on DB server - a number of them	Jerry Lau	5	Howard Miller Fri, 22 Mar 2019, 5:24 AM
How to Get a Current User name in HTML block	Dnyaneshwar Somwanshi	3	Justin Hunt Fri, 22 Mar 2019, 10:44 PM
faildelay on adhoc task is very high - 86400	Jerry Lau	12	Jerry Lau Tue, 19 Mar 2019, 2:08 AM
Group Messaging E-mail notification	Claudio Delpino	0	Claudio Delpino Sat, 23 Mar 2019, 3:22 AM
Boost navigation fumbling icons	Fer Ed	0	Fer Ed Sat, 23 Mar 2019, 2:24 AM
User list for each individual course under one category	Wei Cai	0	Wei Cai Sat, 23 Mar 2019, 1:39 AM
Enrollment Report	Dan Bell	1	Rick Jerz Fri, 22 Mar 2019, 11:30 PM
Moodle Calenda Categories	Paul Raper	1	Rick Jerz Fri, 22 Mar 2019, 7:10 PM
A Project Calendar	Paul Raper	3	Rick Jerz Thu, 21 Mar 2019, 11:39 PM
GRADE EXPORT OF SINGLE STUDENT	Pradeep Ramakrishnan	1	Rick Jerz Fri, 22 Mar 2019, 8:09 AM
H5p Interactive video will not go to complete	Dan Bell	0	Dan Bell Fri, 22 Mar 2019, 11:26 PM
Forum recording doesn't work in iPhone	Jan Waginski	0	Jan Waginski Fri, 22 Mar 2019, 10:43 PM
Role to view only participants in group	Jack Parkinson	4	Jon Bolton Mon, 18 Mar 2019, 8:33 PM
LTI Custom Parameters	Veronica Volz	1	Maxime Taisne Fri, 22 Mar 2019, 2:59 AM
Discussion Forum Posting Dates (3.5)	Tara Twiddy	17	Jon Bolton Wed, 13 Mar 2019, 7:26 AM
Blocks on topic pages	Jemma Cobbold	1	Jon Bolton Thu, 21 Mar 2019, 6:53 PM
Category cohorts	Aaron Campbell	7	Aaron Campbell Wed, 20 Mar 2019, 11:13 AM
enrol and enroll	Gregory Long	4	Ryan Buck Sat, 15 Dec 2018, 8:11 PM
News Forum Posting Duplicate Entries	Christina Dempsey	2	Christina Dempsey Tue, 19 Mar 2019, 11:08 PM
Migrating Database	Antonet Behr	7	Ken Task Thu, 21 Mar 2019, 3:56 PM
Users cannot view or send messages - "Error reading from database"	Virangya Senevirathne	1	Leon Stringer Mon, 18 Mar 2019, 11:48 AM
Backing up all courses - not with the built in tool	Heather P	0	Heather P Fri, 22 Mar 2019, 12:10 AM
Is there a way to change a course's ID?	Gerry F	5	Floyd Saner Mon, 25 Jun 2018, 10:33 PM
Coding error Detected (Moodle 3.6)	Yasser Farid	3	Howard Miller Thu, 21 Mar 2019, 6:42 PM
Exception - Class 'ZipArchive' not found - error/moodle/generalexceptionmessage	Paula Luzzi	5	benoit tostain Sat, 10 Nov 2018, 11:04 AM
Critical hacking issue	Monica Cain	4	Monica Cain Tue, 19 Mar 2019, 10:05 PM
Moodle 3.2.1 is not sending email.	Mike A	17	Jon Bolton Fri, 10 Feb 2017, 4:02 AM
Trying to embed Moodle hosted VR with iFrame	Otaku Dude	3	Justin Hunt Tue, 19 Mar 2019, 12:43 AM
Placement / Professional Praxis	Julie Dillon	4	Julie Dillon Thu, 21 Mar 2019, 5:16 AM
Assignment submission feedback mail notify.	Игорь Михайлович Колыбаев	3	Игорь Михайлович Колыбаев Wed, 20 Mar 2019, 11:05 PM
wordpress theme compatibility with moodle	Beatty Theodosius	2	Floyd Saner Wed, 20 Mar 2019, 11:55 PM
Self-Hosted Moodle Login Blocked in China?	Josh Isaacs	9	Israil Gustaff Wed, 22 Mar 2017, 8:12 AM
Default Dashboard ignores 'hide' setting of blocks?	Frank Black	6	Arfeen Arif Fri, 25 Aug 2017, 3:38 AM
unoconv listener fails to start	Jon Shaw	4	Jon Shaw Wed, 20 Mar 2019, 12:16 AM
Minimum Qualification in object	Jorge Paredes	0	Jorge Paredes Wed, 20 Mar 2019, 9:34 PM
Moodle Cours Topic Format	alper arslan	0	alper arslan Wed, 20 Mar 2019, 9:21 PM
how to download Moodle log report in excel	m question	2	Rick Jerz Wed, 20 Mar 2019, 7:12 PM
What can I do with Moodle?	Paul Anderson	1	Melanie Scott Tue, 19 Mar 2019, 7:05 PM
Setting up a bank of courses across categories and for reuse.	Paul Anderson	3	Rick Jerz Mon, 3 Dec 2018, 3:57 PM
Retiring Courses & Moodle Taxonomy?	Rachel Grzymkowski	6	Shirley Gregorczyk Tue, 19 Mar 2019, 7:36 AM
CRON JOB	Andre Nel	7	Ken Task Tue, 19 Mar 2019, 3:15 PM
self enrolment	altan ahmet	1	C Behan Wed, 20 Mar 2019, 6:07 PM
Can't remove [Deletion in progress]activities Moodle 3.4	Umam Mustain	13	Susana L. Sun, 21 Jan 2018, 10:01 PM
One Adhoc task failing -> [Deletion in progress] for all modules	Susana L.	2	Susana L. Mon, 25 Feb 2019, 10:27 PM
EU Copyright	Fredrik Karlsson	1	Howard Miller Wed, 20 Mar 2019, 3:40 PM
Change the backend!	Tim Kernegger	6	Maxime Taisne Mon, 18 Mar 2019, 3:32 PM
Configurable Reports - Grade SQL Reports	Shane Ryan Diaz	1	Shane Ryan Diaz Wed, 20 Mar 2019, 3:31 PM
Email message sender name in language cusomization.	Игорь Михайлович Колыбаев	1	Jon Bolton Wed, 20 Mar 2019, 9:19 AM
file paths?	Corrine Carter	0	Corrine Carter Wed, 20 Mar 2019, 7:16 AM
Import quiz results from other LMS to Moodle.	G G	0	G G Wed, 20 Mar 2019, 12:37 AM
Don't unenrol on cohort sync	Cathy Raymond	3	G G Fri, 15 Mar 2019, 8:56 AM
Xampp configuration	sathish d	6	Rick Jerz Tue, 19 Mar 2019, 2:08 PM
Make a public course visible in My Courses for all students.	Mauro Ramón	7	Mauro Ramón Thu, 14 Mar 2019, 9:18 PM
How to stop spamming?	Perry Way	9	Perry Way Tue, 12 Mar 2019, 11:30 PM
Delete a post	Donna Smith	8	Donna Smith Fri, 15 Mar 2019, 7:20 AM
Moodle 3.6.2 - Ip address	Leandro Geraldo da Costa	5	Leandro Geraldo da Costa Wed, 27 Feb 2019, 5:29 AM
Upgraded Moodle site not translating some language strings when sending email	Luis de Vasconcelos	4	Helen Foster Fri, 8 Mar 2019, 8:03 PM
Image Doesn't display Properly in Course, Quizzes etc.	Paul Raper	5	Paul Raper Thu, 14 Mar 2019, 7:58 PM
Global Search display order (Moodle 3.2)	Alyson Stibbard	0	Alyson Stibbard Tue, 19 Mar 2019, 7:57 PM
Moodle 3.3.1 - Cannot Add/Edit Activities or Course Categories. Edit links and Gear Icons are greyed out.	Travis Holder	7	Jérôme LABRIET Thu, 30 Aug 2018, 4:01 AM
Track video progress in Moodle	Dasu Gunathunga	9	Jon Bolton Fri, 14 Dec 2018, 10:34 AM
Mapping users created using admin login	Ram V	1	Ram V Thu, 14 Mar 2019, 9:41 PM
Community advise needed	Sya Rahim	0	Sya Rahim Tue, 19 Mar 2019, 10:33 AM
Help Icons - no popover / no help	Andreas Giesen	1	Andreas Giesen Tue, 19 Mar 2019, 5:47 AM
"Course format" not working - course format plugins also do not work	Deborah Gee	2	Gareth J Barnard Thu, 14 Mar 2019, 2:57 AM
Enrolperiod Problem	Rolf Petersen	4	J Guzman Mon, 18 Mar 2019, 3:37 PM
Warning: Activity deletion in progress! Some grades are about to be removed. [Deletion in progress]	Diane Soini	4	William Franz Sat, 2 Feb 2019, 4:28 AM
Restricting self enrolment to specifi email addresses	altan ahmet	5	Jon Bolton Sun, 17 Mar 2019, 9:01 PM
[object HTMLParagraphElement]	Ramya B	0	Ramya B Mon, 18 Mar 2019, 9:52 PM
How to edit past completion dates?	Aviation Safety	1	Melanie Scott Sat, 16 Mar 2019, 11:18 AM
Emails On Course Completion	Neil Shepherd	15	Shirley Gregorczyk Thu, 29 Mar 2018, 11:15 PM
How to Enable Activity Completion Reports	Matt Garalde	2	Matt Garalde Mon, 18 Mar 2019, 7:20 PM
Cant change debug settings	Lester Stoffels	6	Lester Stoffels Wed, 16 Jan 2019, 10:11 PM
cron.php error on one of the tasks - custom reports	Jerry Lau	1	Howard Miller Sun, 17 Mar 2019, 9:33 AM
Error when truing to download file in Oublog	Irith Herman	1	Howard Miller Mon, 18 Mar 2019, 3:22 PM
[3.6]Delete module from database	Richard van Iwaarden	0	Richard van Iwaarden Sun, 17 Mar 2019, 6:02 PM
Deleted gradebook item still visible with error after deletion	Marcus Phelan	27	Jerry Lau Sun, 8 Jan 2017, 1:09 AM
Restrict Access Logic Seems Buggy/Backwards with Certain User Profile Fields	Becka M	0	Becka M Sat, 16 Mar 2019, 6:50 PM
Help with old Moodle	Ben Mier	5	Ken Task Fri, 15 Mar 2019, 7:50 PM
CAS 3.5.3 upgrade - breaks SSO to Moodle 3.5	Cora Vandendriessche	0	Cora Vandendriessche Sat, 16 Mar 2019, 2:48 AM
Grade Course Total Not showing- Please Help	Justice Free	1	Kristin Isler Mon, 11 Mar 2019, 12:00 PM
Associating Blog post with a course (after posting)	Brenda Mallinson	1	Brenda Mallinson Fri, 15 Mar 2019, 5:27 PM
CAPQuiz \| Adaptive testing	Kees Koopman	0	Kees Koopman Fri, 15 Mar 2019, 10:41 PM
Moodle cluster for A/B testing	John Snow	0	John Snow Fri, 15 Mar 2019, 7:46 PM
The response against multiple choice rated questions is not getting displayed in the consolidated list of responses	SIERRA TEC	0	SIERRA TEC Fri, 15 Mar 2019, 7:38 PM
message sending notifications in plain text format by default?	Patrick Scott	3	Luis de Vasconcelos Mon, 17 Dec 2018, 12:20 AM
How to delete user completely	Mohammad kabir	5	Zoran Jancic Mon, 11 Jun 2018, 4:08 PM
Convert gft files to csv	Maria Steinschweiger	0	Maria Steinschweiger Fri, 15 Mar 2019, 6:31 PM
Layout of activities	Paul Quicke	4	Paul Quicke Fri, 15 Mar 2019, 8:13 AM
Large SCORM files	rhino albino	8	C Behan Tue, 12 Mar 2019, 4:11 AM
Database backup and cron	Dave Balch	2	Dave Balch Wed, 6 Mar 2019, 10:51 PM