General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!

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Discussion		Replies	Last post
Before you post... read this...	Howard Miller	0	Howard Miller Mon, 31 Jul 2017, 4:43 PM
Moodle 3.3 / Google Calendar / Scheduler not syncing fully	Sébastien Petit	0	Sébastien Petit Mon, 21 Aug 2017, 4:47 PM
get the general scorm report values	bharathi redddy	7	bharathi redddy Mon, 21 Aug 2017, 4:42 PM
How to share my course, help please	René Torres	7	Mary Cooch Mon, 21 Aug 2017, 4:28 PM
Profile picture on dashboard	khan jee	2	khan jee Mon, 21 Aug 2017, 3:40 PM
Orphaned activities in courses after upgrade to moodle 3.3	Nickolay Teyken	3	Rich Stevenson Mon, 21 Aug 2017, 3:12 PM
Error Message: Exception - Class 'block_xp\di' not found	Laura Pike	0	Laura Pike Mon, 21 Aug 2017, 2:04 PM
Include and use the html_writer class	Ben Laor	1	min wang Mon, 21 Aug 2017, 9:45 AM
error/moodle/cannotedityourprofile	Jonathan Dowell	0	Jonathan Dowell Sun, 20 Aug 2017, 11:32 PM
Using Moodle as Curriculum management/mapping	Ammar Elhassan ElMerhbi	1	Steve Schultz Sun, 20 Aug 2017, 10:01 PM
Moodle as online learning marketplace	William Ngo	6	William Ngo Sun, 20 Aug 2017, 7:48 PM
Add more info in user profile page	Mohammad khondakar	0	Mohammad khondakar Sun, 20 Aug 2017, 3:37 AM
Category	Varun Raheja	1	Tim Hunt Sat, 19 Aug 2017, 8:42 PM
unable to install config.php file	lakshmi anandam	1	Ken Task Sat, 19 Aug 2017, 8:31 PM
User navigation	Nash Mukura	1	Matteo Scaramuccia Sat, 19 Aug 2017, 4:38 PM
Course Rating Questionnaire Integration	subhani shaik	0	subhani shaik Sat, 19 Aug 2017, 3:19 PM
eSchoolPlus Integration	d morte	1	Marcus Green Sat, 19 Aug 2017, 2:39 PM
Bootstrap "row" class broken?	Jeremy Bell	11	AL Rachels Sat, 19 Aug 2017, 7:56 AM
Exiting a lesson resource	Nash Mukura	0	Nash Mukura Sat, 19 Aug 2017, 7:03 AM
Synchronising Calendar with Outlook	Bob Ridge-Stearn	1	Sébastien Petit Sat, 19 Aug 2017, 4:53 AM
Error on Activity Save	PVA Interactive	0	PVA Interactive Sat, 19 Aug 2017, 3:03 AM
categories as a block in front page	Mahendra Kumar	0	Mahendra Kumar Sat, 19 Aug 2017, 1:02 AM
General Topic Hidden	Robert Wilson	6	Robert Wilson Fri, 18 Aug 2017, 9:36 PM
Activity completion default settings	Bob Ridge-Stearn	0	Bob Ridge-Stearn Fri, 18 Aug 2017, 9:16 PM
Delayed email alert after posting to a discussion forum	Damon So	0	Damon So Fri, 18 Aug 2017, 7:40 PM
Create a limited Administrator	Prarthit Mehta	0	Prarthit Mehta Fri, 18 Aug 2017, 7:40 PM
Best WYSIWYG free editor which complies with moodles inline styles	Nadirshah Ferozepurwalla	0	Nadirshah Ferozepurwalla Fri, 18 Aug 2017, 7:16 PM
display separate categories with sub categories in front page	Mahendra Kumar	0	Mahendra Kumar Fri, 18 Aug 2017, 6:30 PM
Where can I change the Course Reset Defaults? M3.0	Chris Chapman	1	Chris Chapman Fri, 18 Aug 2017, 6:17 PM
Moodle accessible off-campus but not on-campus	Murtaza Velji	4	Howard Miller Fri, 18 Aug 2017, 6:04 PM
course announcement notification via email	khan jee	0	khan jee Fri, 18 Aug 2017, 6:02 PM
invalidsesskey Error code	Kef Risen	0	Kef Risen Fri, 18 Aug 2017, 5:36 PM
How to go to HTML Blocks in User Tour?	Juan F	1	Joost Elshoff Fri, 18 Aug 2017, 5:11 PM
I can't log into Moodle between 7-9am each morning	Aretha Etienne	9	Howard Miller Fri, 18 Aug 2017, 4:53 PM
Error writing to database	Nishanth Singh	0	Nishanth Singh Fri, 18 Aug 2017, 4:48 PM
Can admin user log out another user	Jane Moore	4	Jane Moore Fri, 18 Aug 2017, 3:43 PM
Couldn't retrieve students and instructor	Ripa Desai	2	Ripa Desai Fri, 18 Aug 2017, 3:38 PM
How to hide hidden courses from Dashboard	Nip Weer	0	Nip Weer Fri, 18 Aug 2017, 10:46 AM
Move email based self-registered users to a Cohort	Nip Weer	0	Nip Weer Fri, 18 Aug 2017, 10:36 AM
Due Dates	Sherry Manison	9	Rick Jerz Fri, 18 Aug 2017, 8:24 AM
"Is this your first time here?" Disable completely	Alex Naumov	0	Alex Naumov Fri, 18 Aug 2017, 3:12 AM
disable internal notifications for teachers on assignment submission	dan k	12	Christoph Ruda Fri, 18 Aug 2017, 12:21 AM
Stopping resource notification emails	Training Department	0	Training Department Fri, 18 Aug 2017, 12:08 AM
Moodle 3.2/3.3 crashes IE11 on print/print preview. Even at login screen.	A W	6	Matteo Scaramuccia Thu, 17 Aug 2017, 10:46 PM
Register User for second course upon passing first	Christine Hanrahan	4	Gary Lynch Thu, 17 Aug 2017, 10:12 PM
Show left users can enter a course	Julian CP	2	Julian CP Thu, 17 Aug 2017, 9:25 PM
(3.3) My Courses in Nav Drawer	Howard Miller	5	Howard Miller Thu, 17 Aug 2017, 8:56 PM
Notify via email or SMS when new content add in course	khan jee	4	Howard Miller Thu, 17 Aug 2017, 6:47 PM
disable messaging for students	pavan naidu	2	pavan naidu Thu, 17 Aug 2017, 5:27 PM
Cannot import activities or resources	Jane Moore	1	Jane Moore Thu, 17 Aug 2017, 4:44 PM
How to set up the registration screen？	Ye Hellen	2	Ye Hellen Thu, 17 Aug 2017, 4:16 PM
External Database plugin	Jessi Auslander	2	Howard Miller Thu, 17 Aug 2017, 4:08 PM
on user login at a time	pavan naidu	1	Howard Miller Thu, 17 Aug 2017, 4:06 PM
Subscribing to a forum	Damon So	3	Derek Chirnside Thu, 17 Aug 2017, 11:08 AM
HTTP 500 error after Backup/Restore	Roman Cylwa	9	Ken Task Thu, 17 Aug 2017, 4:54 AM
Enabling the PHP setting display_errors is not recommended on production sites because some error messages may reveal sensitive information about your server.	Ripa Desai	10	Jerry Lau Thu, 17 Aug 2017, 3:19 AM
Complete field documentation - where are they stored?	Jerry Lau	2	Jerry Lau Thu, 17 Aug 2017, 2:16 AM
Error restoring a course	Nico Nimis	1	Ken Task Thu, 17 Aug 2017, 1:22 AM
Documentation problem	Damon So	1	Mary Cooch Thu, 17 Aug 2017, 12:24 AM
Moodle 3.2.2+ - reply post - switch role to student	Lucía Fernández	5	Ashutosh Taunk Wed, 16 Aug 2017, 9:02 PM
Course completion checkbox is not ticked	Arun Dahiya	8	Ray Lawrence Wed, 16 Aug 2017, 8:18 PM
Using Drag & Drop to upload files in a course does not ignore size limit for teachers?	stefan weber	0	stefan weber Wed, 16 Aug 2017, 7:18 PM
Teacher's can't add files to courses	Leticia Dark-rose	3	Mary Cooch Wed, 16 Aug 2017, 6:53 PM
Can't get SCORM package (articulate rise output) to launch full screen in new window	dan duncan	7	Soizic POILVE Wed, 16 Aug 2017, 5:07 PM
Cannot delete courses	G Koo	7	Howard Miller Wed, 16 Aug 2017, 4:35 PM
Mixed content generated when load lightbox and page shows blank	Mohammad khondakar	6	Mohammad khondakar Wed, 16 Aug 2017, 3:56 PM
Video Playback	Mike Farrow	2	Mike Farrow Wed, 16 Aug 2017, 3:52 PM
User password resets only working for some, not all users	Eddie Whittingham	0	Eddie Whittingham Wed, 16 Aug 2017, 3:23 PM
Doing automatic backups takes very long time	Karin Ahlén	4	Karin Ahlén Wed, 16 Aug 2017, 3:19 PM
Google Drive Repository and Moodle 3.3.1	Stephen Bourget	4	Damyon Wiese Wed, 16 Aug 2017, 1:29 PM
Moodle has lost theme formatting	Jim Maxson	5	Jim Maxson Wed, 16 Aug 2017, 12:45 PM
getting rid of the key symbol	chris rolando	3	Mary Cooch Wed, 16 Aug 2017, 4:59 AM
Separate Groups and Calendar	Ethan Gollehon	1	Stephen Bourget Wed, 16 Aug 2017, 4:52 AM
Files and filedir	Chetan Tiwari	7	Chetan Tiwari Wed, 16 Aug 2017, 2:45 AM
Field descriptions for each table	Jerry Lau	0	Jerry Lau Wed, 16 Aug 2017, 1:30 AM
No way to select multiple courses	Jay Singh, T&L	4	Jerry Lau Wed, 16 Aug 2017, 1:25 AM
Remove "Unenrol from Course option" for Student	Bala Ganesan	5	Bala Ganesan Wed, 16 Aug 2017, 1:19 AM
Attaching Metadata to video	Ray Odgers	0	Ray Odgers Tue, 15 Aug 2017, 11:18 PM
Unable to create user on moodle 2.8	Moodle Username	4	Moodle Username Tue, 15 Aug 2017, 10:05 PM
Admin CLI is changing grades for all students in some courses! HELP	T H	2	T H Tue, 15 Aug 2017, 8:41 PM
Participants	khan jee	0	khan jee Tue, 15 Aug 2017, 6:15 PM
Site Settings for Phone Number and Email	Chuck Borrelli	2	Alice Chen Tue, 15 Aug 2017, 11:06 AM
Help with notifications	Ivan Alamo	8	Alice Chen Tue, 15 Aug 2017, 10:49 AM
Messaging with Videos in 3.2	Blair F.	2	Blair F. Tue, 15 Aug 2017, 4:13 AM
Moodle Restrictions	nemora dornelles	1	Mary Cooch Tue, 15 Aug 2017, 4:06 AM
User ID's	Marie Waterhouse	7	AL Rachels Tue, 15 Aug 2017, 2:11 AM
Show hidden courses in "enrolled courses" on frontpage of Moodle 3.1.7?	Ryan Hazen	0	Ryan Hazen Tue, 15 Aug 2017, 12:56 AM
Moodle Redirect	ARMANDO SILVA	4	ARMANDO SILVA Mon, 14 Aug 2017, 11:25 PM
Query SOLR directly and return only courses a user could actually access	A W	0	A W Mon, 14 Aug 2017, 6:35 PM
Urgent Help Needed! User-Related Edits/Interactions Seem to Have Broken!!	Becka M	18	Becka M Mon, 14 Aug 2017, 4:44 PM
Teachers Cannot Add Activites and Resources after Upgrading to 3.3+	Diane Salamone	4	Joost Elshoff Mon, 14 Aug 2017, 3:58 PM
Merging two courses Completely with users and Grades	Muhammad Ammar` Ijaz	5	Howard Miller Mon, 14 Aug 2017, 5:21 AM
Setting messaging preferences for all users	Vassudevanand Prabhu	1	Karen Holland Sun, 13 Aug 2017, 10:22 PM
Condition: Completion of other courses - Unable to deselect all courses in Courses available panel	Jason Church	3	Chad Nixon Sun, 13 Aug 2017, 5:55 AM
copying files from one course to another?	chris rolando	11	chris rolando Sun, 13 Aug 2017, 1:19 AM
Site search in moodle	Phuong Hoang	0	Phuong Hoang Sat, 12 Aug 2017, 11:51 PM
How to get back the old dashboard?	Henry Patz	3	Mary Cooch Sat, 12 Aug 2017, 9:42 PM
moodledata/trashdir	Syed Ali	6	Ken Task Sat, 12 Aug 2017, 7:13 AM
The Origin Field of the Logstore_Standard_Log	Blair F.	1	Jerry Lau Sat, 12 Aug 2017, 5:27 AM
Log files contains future date	Jerry Lau	3	Jerry Lau Sat, 12 Aug 2017, 4:00 AM

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