Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

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List of discussions. Showing 100 of 18606 discussions
Discussion	Started by	Last post	Replies
Moodle 3.6.3 Database settings Error Code: 18456 Locked	Michael Guizzetti 8 May 2019	Michael Guizzetti 8 May 2019	2
Upgrade to latest 3.4.2+ from 3.4.1 Locked	Jan Combrink 28 Apr 2018	Andy Hoang 7 May 2019	7
I'm not able to install Moodle - redirect page issue Locked	Mouza Mouza 6 May 2019	Mouza Mouza 6 May 2019	0
1.9v to Newest version Locked	Theresa M Kelly 30 Apr 2019	Theresa M Kelly 6 May 2019	24
Why the upgrade key does not work? Locked	mimi nom 4 Apr 2019	Leon Stringer 3 May 2019	1
From staging to production Locked	Javier Tejera 11 Apr 2019	Leon Stringer 3 May 2019	1
is there any plugin to translate word by URL ? Locked	pierre REMY 6 Mar 2019	pierre REMY 2 May 2019	2
Admin page is blank Locked	Михаил Волобой 2 May 2019	Михаил Волобой 2 May 2019	2
PHP 7.2 and plugin compatibility Locked	Ray Hinton 1 May 2019	Ray Hinton 2 May 2019	2
Moodle Installation on Server 2016 Locked	Somnath V 1 May 2019	Somnath V 1 May 2019	4
IIS 10 Issues Locked	Int Imp 25 Apr 2019	Leon Stringer 30 Apr 2019	5
no start page file Locked	James Melton 29 Apr 2019	Jon Bolton 30 Apr 2019	4
Redirected too many times on installation Locked	Heather P 25 Apr 2019	Heather P 29 Apr 2019	2
Using moodle files on both Ubuntu and Windows Locked	Juan Francisco Navarro Rodriguez 20 Apr 2019	Jon Witts 29 Apr 2019	2
Database error after upgrade to 3.6.3 Locked	Vasco Lopes 17 Mar 2019	Guillermo Dova 29 Apr 2019	3
installing moodle36 Locked	John Glenn Tahil 25 Apr 2019	Jon Bolton 29 Apr 2019	3
List of used blocks Locked	Peter Haasdijk 28 Apr 2019	Peter Haasdijk 29 Apr 2019	2
Restore courses / transfer users from remote Moodles Locked	Peter Haasdijk 11 Apr 2019	Peter Haasdijk 28 Apr 2019	5
Installing locally for testing - Errors (Apache HTTP Server has stopped working+) Locked	Jesse C 27 Apr 2019	Jesse C 28 Apr 2019	2
[IMP] Migrate Moodle 2.9 - 3.6 Locked	Somasom kk 4 Apr 2019	Somasom kk 26 Apr 2019	13
Server migration - Assignment error Can not find data record in database table oauth2_issuer. Locked	Ian Southwell 25 Apr 2019	Ian Southwell 25 Apr 2019	1
What happens when we upgrade our moodle. Locked	Deleted user 23 Apr 2019	Howard Miller 25 Apr 2019	4
Open Forum Plugin in Moodle 3.6 Locked	Mikey Helmick 28 Dec 2018	Jack Refrock 24 Apr 2019	13
Trouble getting Apache to recognize installed PHP7.2 Locked	Andrew Stella 23 Apr 2019	Alain Raap 24 Apr 2019	15
Bitmani, AWS, Azure - cloud vs local installation Locked	f. nunes 21 Apr 2019	Elizabeth Dalton 23 Apr 2019	1
PHP Zip & GD installed but not found by Moodle Locked	Pierre B 19 Apr 2019	Howard Miller 23 Apr 2019	3
Moodle installation error Locked	John Glenn Tahil 23 Apr 2019	Jon Bolton 23 Apr 2019	1
Upgrade 3.4 to 3.6 stuck on InnoDB Error Msgs Locked	Sarah Ashley 21 Apr 2019	Sarah Ashley 22 Apr 2019	5
Web services API docs missing after upgrade to 3.6.3 Locked	Zoran Jancic 18 Apr 2019	Howard Miller 18 Apr 2019	1
Installing Moodle on MAC OSX. Locked	Ahmed Hussein 16 Apr 2019	Ahmed Hussein 18 Apr 2019	5
Moodle and Durpal Locked	Koorosh Azhandeh 13 Apr 2019	Emma Richardson 17 Apr 2019	7
Can't login to Moodle after Git upgrade 3.5 to 3.6 "Error reading from database" Locked	Michael Rupp 12 Apr 2019	Ken Task 17 Apr 2019	26
Moodle can't redirect to page after installation Locked	Pavle Randjelovic 17 Apr 2019	Jon Bolton 17 Apr 2019	3
Migrating mysql database to a server with no full unicode support Locked	Luis De Sousa 14 Apr 2019	Leon Stringer 16 Apr 2019	6
Are Moodle version 3.1+ able to run with PHP 7.2? Locked	Karin Ahlén 15 Apr 2019	Karin Ahlén 16 Apr 2019	3
Maintenance Mode Access Locked	Alan Schrock 11 Apr 2019	Alan Schrock 16 Apr 2019	6
plugin installation is prevented on my Moodle Locked	Anass Achabi 12 Apr 2019	Anass Achabi 15 Apr 2019	2
Cron after Moodle update to 3.6 Locked	Stepan Prokazov 10 Apr 2019	Stepan Prokazov 15 Apr 2019	4
error in installation Locked	Lori Anthony 15 Apr 2019	Ken Task 15 Apr 2019	6
YOU CANNOT ACCESS THIS SITE. THE CONNECTION HAS BEEN RE-ESTABLISHED Locked	Francisco Gómez 13 Apr 2019	Francisco Gómez 14 Apr 2019	2
Help for install new version of moodle on linux server Locked	jennie kulas 13 Apr 2019	Visvanath Ratnaweera 13 Apr 2019	1
Error Msg: "Moodle requires the xml PHP extension. Please install or enable the xml extension." Locked	A I 18 Mar 2019	Ben Hinton 13 Apr 2019	3
Upgrading PHP version to an old Moodle install Locked	Andy Emerine 12 Apr 2019	Howard Miller 13 Apr 2019	1
migrate the moodle site without SSH access Locked	nicola cantalupo 3 Apr 2019	Rick Jerz 12 Apr 2019	48
Moodle Installation with Antelope Locked	Ray Sobers 10 Apr 2019	Ray Sobers 12 Apr 2019	5
Undefined Error after upgrading from 3.3 to 3.6.3+ Locked	Blake Barton 10 Apr 2019	Ken Task 12 Apr 2019	10
Cron task under windows: Fatal error: $CFG->dataroot is not configured properly, directory does ... Locked	Colin Santry 9 Apr 2019	Leon Stringer 12 Apr 2019	1
Error Message after upgrade - The operation timed out while waiting for a lock Locked	Stephan Häberle 9 Jul 2018	Swathy Prabhu 10 Apr 2019	6
The cli/cron.php maintenance script has not been run for at least 24 hours. Locked	Delbert Warkentin 8 Apr 2019	Ken Task 10 Apr 2019	3
Moodle 3.3 to 3.6 upgrade Locked	Llewellyn Dawson 5 Dec 2018	Andrew Molteno 8 Apr 2019	8
Mahara assignment plugin not working Locked	elham rahimzadeh 16 May 2017	Kirsten Konert 7 Apr 2019	5
Slow upgrade from 3.1 to 3.3+ Locked	Eric Richer 5 Apr 2019	Howard Miller 6 Apr 2019	1
Are there still people to help? no users when browse list Locked	adam evans 5 Apr 2019	Emma Richardson 5 Apr 2019	2
Moodle 3.6.3+ Moodle Package for Windows Locked	Mark Quinton 4 Apr 2019	Leon Stringer 5 Apr 2019	1
HTTPS causes login problems Locked	Yoni Wolovitz 4 Apr 2019	Yoni Wolovitz 4 Apr 2019	4
3.6.2 to 3.6.3 Git Pull failure Locked	Don Schwartz 4 Apr 2019	Ken Task 4 Apr 2019	1
Fatal error: $CFG->dataroot is not configured properly, directory does not exist or is not ... Locked	Fro Lien 30 Mar 2019	Visvanath Ratnaweera 3 Apr 2019	17
Error migrating moodle (moodle only shows source code) Locked	Aldi Rauf 2 Apr 2019	Ken Task 2 Apr 2019	10
Upgrade Stuck - Not in the Plugins directory: theme_boost. Locked	Andy Sharman 1 Apr 2019	Jon Bolton 2 Apr 2019	9
Installation problem: moodle 3.6.3+ and xampp 7.3.3-0 Locked	Miguel Fabo 1 Apr 2019	Rick Jerz 2 Apr 2019	9
Migration/domain change Locked	Marjorie Celestino 1 Apr 2019	Howard Miller 1 Apr 2019	1
Database Settings Message while installing http://localhost/moodle/install.php Locked	Ram V 27 Feb 2019	USMAN HAIDER 1 Apr 2019	5
SSL expre Locked	Fro Lien 31 Mar 2019	Ken Task 31 Mar 2019	1
Conversion of moodle HTTP to HTTPS Locked	Bhanuteja Yendala 14 Mar 2019	Le Minh Tuan 29 Mar 2019	3
My Moodle courses frontpage Locked	Diego Molina 29 Mar 2019	Diego Molina 29 Mar 2019	0
Directory Permissions Windows (v3.6.3) Locked	Yoni Wolovitz 26 Mar 2019	Leon Stringer 28 Mar 2019	2
Moodle installation and smtp settings Locked	seçkin girgin 25 Mar 2019	Emma Richardson 27 Mar 2019	2
ERROR: CANNOT READ DATABASE Locked	Zhipeng Zhang 26 Mar 2019	Zhipeng Zhang 27 Mar 2019	2
Restore and backup http 500 error Locked	madhan gunasekaran 27 Mar 2019	Ken Task 27 Mar 2019	1
Object as class name error Locked	klaus fettig 24 Mar 2019	Howard Miller 26 Mar 2019	9
moodle 3.5.5 problem upgrading tool_ally Locked	shpetim aliaj 26 Mar 2019	Ken Task 26 Mar 2019	1
403 error during site registration Locked	Vinay Jain 25 Mar 2019	Ken Task 25 Mar 2019	2
Localcache folder Locked	Moodle Impleta 25 Mar 2019	Ken Task 25 Mar 2019	1
Moodle 3.2 and Turnitin2 Locked	Vijendra Lal 25 Mar 2019	Vijendra Lal 25 Mar 2019	2
Upgrade 3.5.4+ to 3.5.5+ gives database error Locked	Alain Raap 22 Mar 2019	Alain Raap 24 Mar 2019	10
BigBlueButton uses HTML5 Client on Chrome Locked	Tuan Mai Chung 23 Mar 2019	Jon Bolton 24 Mar 2019	1
Error: Database connection failed Locked	Nikos Papageorgiou 19 Mar 2019	Visvanath Ratnaweera 23 Mar 2019	2
Unable to display User profile page after upgradtion Locked	Madhukar Reddy 23 Mar 2019	Ken Task 23 Mar 2019	1
Moving Moodle site from shared hosting to VPS Locked	Andre Nel 22 Mar 2019	Rick Jerz 23 Mar 2019	1
upgrade from 3.1.15 to 3.5.4 throws "Invalid permissions detected when trying to create a ... Locked	Benoît M 21 Mar 2019	Benoît M 22 Mar 2019	7
Version Error after moveing the installation Locked	Aaron R 22 Mar 2019	Aaron R 22 Mar 2019	1
3.6.3+ (Build:20190315) Exception - Call to a member function get_formatted_name() on null Locked	Douglas Musty 21 Mar 2019	Ken Task 22 Mar 2019	7
Moodle 3.2.6 - Broke Moodle after installing Turnitin plugin Locked	Mr. Algis Zyle 20 Mar 2019	Howard Miller 21 Mar 2019	1
This site can’t be reached after installed Locked	Phú Văn 20 Mar 2019	Howard Miller 20 Mar 2019	1
Installing Windows version of Moodle 3.6.3 Locked	Robert Dalgleish 15 Mar 2019	Kevin Yin 20 Mar 2019	3
Multiple Moodle front-ends, single DB & single moodledata Locked	Colin Santry 8 Mar 2019	Howard Miller 19 Mar 2019	6
Upgrade to 3.6.3 stopped - module Assignment (solved) Locked	Ludovic ORNON 19 Mar 2019	Ludovic ORNON 19 Mar 2019	0
Server Checks while installing 3.6.2+ Build: 20190222 Locked	Ram V 1 Mar 2019	Ram V 19 Mar 2019	2
Apache Web Server crashed when http://localhost/moodle/index.php is accessed Locked	Ram V 2 Mar 2019	Ram V 19 Mar 2019	6
Able to login to admin link but getting blank page after entering details and click save Locked	Ram V 12 Mar 2019	Ram V 19 Mar 2019	4
Is there way to see/run a query to find non-enrolled users in mysql? Locked	Katrina Belcher 6 Mar 2019	Rick Jerz 16 Mar 2019	7
Broken cache/content Locked	Phil T 15 Mar 2019	Phil T 15 Mar 2019	0
Moodle Updradation from 3.3.2 to 3.6.1, Jquery issue 'TypeError: $.LoadingOverlay is not a function' Locked	Abdul Ghaffar 14 Mar 2019	Abdul Ghaffar 15 Mar 2019	1
git refuses me Locked	Bente Olsen 13 Mar 2019	Ken Task 14 Mar 2019	4
Problems upgrading from 3.5.2 to 3.6.1 Locked	Paul Roberts 12 Dec 2018	Ken Task 14 Mar 2019	12
Cannot access settings for OpenID auth Locked	Bradford Moore 13 Mar 2019	Bradford Moore 13 Mar 2019	0
upgradekey not working Locked	Mt My 13 Mar 2019	Mt My 13 Mar 2019	0
Scheduled Tasks do not present with "Run Now" Locked	Tom Dennis 4 Dec 2018	Raymond Reid 13 Mar 2019	6
Course completion Locked	Andre Nel 12 Mar 2019	Andre Nel 13 Mar 2019	4
New Installation Problem(s) Locked	J Anderson 12 Mar 2019	J Anderson 13 Mar 2019	4

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