How can I see who did receive a notification sent out by the plugin? The logfile seems to show everyone in the course despite setting a target activity to surpress sending a notification.

@Angela - there's not built-in report that allows for that at the moment sorry - you might be able to get something using a custom sql report, but you would need a developer to help write that for you.

Hello,

When I enter a course and click on the plugin, which has been already configured, a list of participants appears.

For some participants, the Completion and Notify time is weird, 1/01/70. What is the reason for that? Because the enrolment date, on the other hand, is "correct": Tuesday, 23 April 2024.These cases include students using different methods (manual enrolment, autoenrol, self-enrolment), each student only one method, so this should not have any effect.

I'm using Moodle 3.x, upgrading in the next monthts to moodle 4.1
Thanks!

@Beatriz - that sounds like an old bug that I think has been since fixed. we don't support old Moodle versions that are no longer supported by Moodle sorry!

Hello, team.

I've been analyzing the plugin settings, and it seems there's no option to prevent re-engagement tasks from being counted in the progress bars of any theme. Could someone assist with this?

Thank you!

@Pedro - unfortunately that's not something currently supported.

I have an odd issue where the system is sending out reminders even though they have completed the activity. Yes, I have set for the notifications to be suppressed when the activity is complete. Any thoughts?

Hi. I've installed the plugin successfully however I see no settings/configuration page for it pop up, and it is not listed in my local plugins list. However, when I try to "Install plugins from the Moodle plugins directory" it says the plugin is already installed. Would appreciate some guidance. Thanks

@Vano - it's an activity module not a "local" plugin - you need to add it to a course by turning editing on and selecting to add a reengagment to the course.

Hello Dan,
I want to ask if this plugin supports Moodle 4.5 or not because I don't see here the button "Install Now".
Second, your plugin is still working and send emails for hidden courses that have end date expired.
How to fix this please?
Sofiene

I am using your plugin in a Moodle course and I have a specific use case that I'd like to confirm is possible with the current version of Re-engagement.

My requirement:
* Send a weekly reminder email to students who have not completed a specific activity
* Continue sending these reminders until the end of the course (April 30, 2025)
* The course is already ongoing and students are already enrolled
* I want to start sending reminders from now until the end of the course

Is it possible to configure Re-engagement to achieve this for an ongoing course? If so, could you please provide guidance on the correct settings to use, particularly for:


Notify user: After delay


Notification delay: 1 Weeks

Reminder count: 10 


In activity completion


Reengagement duration: 10 weeks



Thank you for your time and support.

Nico

Hi We are currently testing 4.5 and 5.0 for September ; eager to check the plugin with our platform

Hello, is there a schedule for when the MOODLE_405_STABLE branch will be ready for release in the Moodle.org plugin library?

Hello,
I'm working on the Moodle project for Education nationale (Fr), and my service provider is waiting for an official version of your reengagement plugin compatible with Moodle 4.5. We have several training courses that rely on this plugin, which is very useful. Do you know when such a version might be available?
Thanks!

@Jacques - just copying my response to your question in github here as well:

Catalyst does not provide a public roadmaps or timeframes on version support to the community for any of our plugins for free. We do provide this level of assurance for clients that have an SLA with us so if you are interested in commerical assurances around version support feel free to reach out privately and we can discuss your requirements further.

thanks!