Moodle plugins directory: Reengagement

Hi,

As no: of users, courses and reengagement activity increases, rengagement cron is taking 1,2,3 hrs to run.
How can we resolve this?
Thanks

@Chelsy I think most of the time in the cron is spent working out who's ready to start the reengagement. This could be vastly improved by listening to course enrolment events, and activity completion events, and starting the reengagement timers based off that. Let us know if you'd like to engage commercial support to implement this feature, or file a pull request if you're so inclined.

hello, i install the plugin, but i dont find the panel of control :/ plss helpp

So, this is a half this plugin/half cron question. I installed, am going to add one activity per module/course so that the users get an email a day before their access to the course ends. The settings for this I think I've got. I used easycron to set up a cron job (crappy host + OMG COMMAND LINE IS TEH SCARY = simplest way possible please). I've got it set to execute every minute. When I save I get an error that says "La tâche planifiée de Réengagement n'a pas été exécutée depuis au moins 60 min. Cron doit être configuré pour permettre à Réengagement de fonctionner correctement." VERY ROUGH TRANSLATION: "The planned task Reengagement has not been executed in at least 60 minutes. Cron needs to eye configured to allow Reengagement to function properly".

What have I got wrong here?

@Cameron it's saying that your cron process isn't running regularly enough. Lots of info on cron here: https://docs.moodle.org/en/Cron and if you're having trouble there, best to ask for help in the community forums - good luck!

Hi Dan, yeah I figured, but why? I mean, it's set to run every minute. Anyway, off to the forums. Thanks!

Wer would like to use the plugin with Totara 12 and higher. We found a bug in the php that causes a fail delay of the scheduled task - the plugin refers the wrong table to link the learner with the manager. It tries to find pos_assignment which is not the correct one. Since Totara 11, the correct table is job_assignment. It would be helpful if you could provide us with a plugin version that works, especially as Catalyst IT as Totara partner is maintaining this plugin as well. Many thanks.

@Angela, in future please don't use the Moodle.org site to ask for Totara support - Totara has it's own forums. Please also make sure you are using an up to date version of the code (Totara doesn't have a plugins db, so you should be using code from github.) - thanks!

Good! When will the version for moodle 3.8 be released?

@hugo, the code is always released first in the github repo, we are not aware of any issues related to using it in 3.8 - thanks.

I added some enhancements and made a pull request on GitHub, I'm wondering if you'd be interested in adding these to core? https://github.com/catalyst/moodle-mod_reengagement/pull/63

Thanks Nicholas - we have seen that, but have a lot going on at the moment! - hopefully we'll get a chance to look at it sometime. thanks for your pull request!

I configured the reengagement with activity completion by different groups of students, which are separated by the beginning of the month (group MAY, group JUNE, etc.)

But now I am registering JUNE students and they receive the notifications that correspond to the MAY group.

This is my initial config:
- The module has access restriction by group and date:
key OR for groups
fist group of restriccition: group: MAY AND date: 10/05
second group of restriccition: group: JUNE AND date: 10/06

- The reengagement has this config:
Email User setting: on completion
activity completion: (the same configuration as the module)
key OR for groups
fist group of restriccition: group: MAY AND date: 10/05
second group of restriccition: group: JUNE AND date: 10/06

but to the enrollment today the students of June, the message still arrives even if it is not yet 10/6

PD: use Moodle 3.8

@Nicolas - Groups restrictions should work fine - I see you've created a post in the forums which is a better place for this sort of thing:
https://moodle.org/mod/forum/discuss.php?d=337782#p1634615
Hopefully someone else might help you there!

@Dan - thanks, but apparently they don't work well. In the forum there are other users reporting the same problem. Is there another plugin that works similar to this one?