Activities: Reengagement

Maintained by Picture of Peter Bulmer Peter Bulmer, Picture of Dan Marsden Dan Marsden, Picture of Eugene Venter Eugene Venter, Picture of Catalyst IT Catalyst IT
Allows timed release of content and emails users to remind them to complete course activities.
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The reengagement plugin provides a way for you to remind students to return to the course and complete activities.

The email is sent a specified period of time after a starting event, which may be enrolment in the course, or completing an earlier activity.

If the user has already completed the target activity, no email is sent.

You can also use this plugin to selectively release timed content in a course.

This plugin is developed by the Moodle Partner Catalyst IT


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Picture of Peter Bulmer
Peter Bulmer (Lead maintainer)
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  • Picture of Charlie Hampson
    Thu, 15 Mar 2018, 11:24 PM
    I am having trouble with this.
    I have the plugin installed. It is successfully emailing all a reminder to complete a quiz.
    But, despite ticking the box 'Suppress email if target activity complete' and selecting the Quiz, emails are still being sent to all enrolled even if they have completed the quiz.
    Any idea what might be causing this please?
  • Picture of Dan Marsden
    Fri, 16 Mar 2018, 2:25 AM
    Hi Charlie - this relies on activity completion rules - Reengagement has no knowledge on quiz attempts/grades etc - it looks for the general activity completion which must be set up in your quiz activity for this to work.
  • Picture of Jack Gullen
    Wed, 4 Apr 2018, 8:28 PM
    I'm having a strange issue with this plugin. Users that have completed an activity and that were then unenrolled from a course are still receiving emails, despite the suppress emails option being enabled and the user no longer being on the course.

    I have multiple reengagement tools set up on the course. The 5 minute minute one functions correctly however, the 1 week reminder I have set up causes the issue. Settings on both are identical. Any help would be greatly appreciated.

  • Picture of Peter Bulmer
    Thu, 5 Apr 2018, 4:38 AM
    Hi Jack,
    I've seen a similar thing where a course has been backed up & restored elsewhere in the site, or a testing, or staging site has been set up with functional emails. Are you _sure_ the emails are being generated by the course you're looking at?
    Please let us know either way.
  • Picture of Dan Marsden
    Thu, 5 Apr 2018, 6:09 AM
    Hi Jack - looks like that might be a bug we fixed a while ago but it looks like we have neglected to update the zips in the plugins db which I've just done now. Can you please update your plugin?
  • Picture of Jack Gullen
    Tue, 10 Apr 2018, 6:38 AM
    Hi Dan and Peter,

    Thanks for your help, I will update our plugin and get back to you if there's any issues.

  • Picture of TRIEC Learning
    Fri, 15 Jun 2018, 9:52 PM
    Hi - we are considering the system update to version 3.5. Do you have a plan to upgrade this plug-in to be compatible with 3.5 anytime soon? If so, I'd love to use this plugin. Much needed one. Thanks for your response in advance!
  • Picture of Dan Marsden
    Sat, 16 Jun 2018, 6:48 PM
    @TRIEC - please see the versions link above and you will see the available versions. Including a version for 3.5
  • Picture of Janos Nemes
    Mon, 18 Jun 2018, 9:33 PM
    Dear Dan and Peter,

    We had been using this plugin when few weeks ago (taking into account that we had too many courses) we decided to include course ID info in the notification emails too. %courseid% as it’s in the documentation.

    We thought this was the Course ID number – the alphanumeric field from the course settings, but the result was something completely different. On the course settings page the number we’ve created is like: “ORIENT_GEN_ABOUT_ALLST_001” while in the email the result of %courseid% is “22”.

    After checking all the emails generated, it seems to be a simple ascending numerical order, the last course we created gets the highest number.

    I guess it’s the plugin not the system itself, we are using Moodle 3.4.2+ (Build: 20180405), plugin version is the latest one.

  • Picture of Dan Marsden
    Tue, 19 Jun 2018, 8:57 AM
    @Janos - the courseid is there so you can include a url to the related course in your email - eg:

    the course "idnumber" field is not something that is supported by the reengagement templates at this stage. Feel free to get in touch privately if you would like to fund further improvements to the plugin.
  • Picture of Janos Nemes
    Tue, 19 Jun 2018, 3:43 PM
    Hi Dan,

    Thanks for your swift feedback and the explanation, understood.

  • Picture of Raymond Barrett
    Thu, 15 Nov 2018, 6:04 AM
    If I add the reengagement activity long after students are enrolled can I still have them sent notification emails weekly until the completion date? Also, I am not receiving any emails when testing but my Moodle does send messages and the reengagement activity shows that it was sent any suggestions?
  • Picture of Dan Marsden
    Thu, 15 Nov 2018, 2:02 PM
    Raymond - yes you can still send notification emails even for previous enrolments. The forums are a better place for support questions though - the comments field here doesn't make that easy. Just create a new post in
  • Picture of Devon R
    Fri, 16 Nov 2018, 5:18 PM
    Is it possible for users to opt-out (or in) to reminder e-mails? And to store a record of proof that users *do* want reminder e-mails?
  • Picture of Dan Marsden
    Mon, 19 Nov 2018, 5:05 AM
    Hi D R, The reengagement plugin uses Moodle notifications and a user should be able to configure which notifications they wish to receive form the site in the "Notification preferences" link found in their user profile, however it is not really an opt-in/out system. Feel free to get in touch privately if you would like to fund further improvements to this.
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