We do have this running on T13 and T15 sites, using the t12 branch, but looks like the readme needs an update and a few things backported (Pull requests welcome)... also... probably best to use Totara forums or the github issues tracker to ask questions about Totara rather than moodle.org

Hello, I am currently using Moodle 3.10.4 and I recently installed the plugin. However, I am confused about setting the reminders up, so I wanted to give you a use-case.
Course start date: 5 Aug
Course end date: 9 Aug
I want one reminder to be sent to each user, each day until 9 Aug. How do I configure the settings in this case? Thanks.

@Abhiram - try looking through some of the discussions on re-engagment in the forums - it's not easy to understand or use when you first get started. If you're still having issues, try creating a new post in the forums and hopefully someone will help.

Hi. Huge fan of the plugin. Thanks so much for building it! We've noticed a bug recently with email subject lines that include special characters: & ( " etc. The emails are sending with the subject line displaying the HTML code of the special character rather than displaying the character e.g. "Subject: Slides for "Recruitment Workshop"" Do you know what's causing this and whether there's a solution? Thanks in advance for any help you can provide

Hi. I'm using Moodle 3.11 and I installed the latest update of the plugin but currently, it's not working. When I click on the plugin to change the settings I see that: The Reengagement scheduled task has not been run in the past 8 hours - Cron must be configured to allow Reengagement to function correctly. When I check the cronjob, it seems it works fine. I don't know what to do. Please help. Thank you.

@Aziz - it's a sign your cron processes aren't running regularly - try asking in the forums for further help on how to check cron is set up correctly as many other things in your site may not be functioning correctly.

Hi, I can't figure out how to interpret the timestamps in the detail page. Sometimes both email sent and achievement are the same, sometimes achievement is after email sent, it is after. And also, sometimes theses timestamps are set to 1969-12-31, sometimes they are in the future, and sometimes in the past.

Can you help me figure this out?

Thanks!

Hi Team, This plugin is super useful. We are facing 2 issues while using it 1) The activity count gets added on the course overview page 2) The activity is getting marked as complete automatically. But when I make some changes in the settings like reengagement duration updates the progress on the user side.

Hi ! Is there a placeholder for the course URL ?

@Sebastian - the placeholder for courseid should allow you to create a course url.

Hi, Is it possible to set reengagement activity in a course for a student based on his last access date to the course. If yes please let me know how we can set that up.

I can't think of an easy way to do this - although there might be other 3rd party plugins that do this - try asking in the forums?

Here, you can find a good tutorial for the plugin: https://moodle.com/wp-content/events/95/20190705013332/The-Reengagement-plugin-Paul-Stevens-Catalyst-IT.pdf

Hi Peter Bulmer and the team behind reengagement,

When will reengagement support Moodle 4.2?
Best,
SL

@steffen, the latest version of all our plugins will always be in github. Please look at our issues tracker for any known issues with newer releases and test it yourself and report any issues you find. We do not regularly push new releases to the moodle.org plugins db.

We are not able to provide guarantees around deadlines for version support except to clients that pay for our time.