Moodle plugins directory: Reengagement

@Rolf - you could probably set an activity restriction to open the reengagment on the specific date you want by using the date activity restriction but you would need to set the fixed date in the activity restrictions as a date based restriction.

I'm trying to use this plugin to notify users once a course is complete. The restriction for the reengagement is that the last post-test must be completed. I set Notify user to "on reengagement completion", and under Activity completion, the reengagement duration must have defaulted to 5 minutes. But, I did not receive an email. I did check my spam folder and it's not there either. Do I have something set wrong?

OK, I apparently have it set up correctly, but it took 1 1/2 hours to get the email to me. Is this normal?

hello
I am trying to use your plugin. I have managed to install it, but I am still struggling how to properly configure in Moodle.  I would like it to be trying whether or not the student has completed a specific activity but considering that the start times of this course of each student is different. Please may you explain me how to set it up. Thanks in advance

I insert the activity in a course and configured the plugin as indicated but no email is sent.
If I launch cron manually I get this output:
Execute scheduled task: Ricoinvolgimento (mod_reengagement\task\cron_task)
... started 10:13:23. Current memory use 9.6MB.
... used 12 dbqueries
... used 0.0092799663543701 seconds
Scheduled task complete: Ricoinvolgimento (mod_reengagement\task\cron_task).
Where I can find some info to solve the problem?

@stephanie - If you have cron running frequently (Moodle reccommends it is run async every minute) the reengagement should send the e-mail pretty quickly. The reengagement task is configured to run every 5min by default which is usually fine. But... as you should know, email servers do occasionally take a bit of time to send the email through the right servers/spam filters etc... so Moodle may have sent the email, but you might be waiting on your e-mail servers to process and recieve the e-mail.

@carlos - best to look at the documentation page linked above, which shows some examples of how to set it up - start by following some of those examples.

@stefano - I'd suggest asking for help in the community forums here on moodle.org - the comments here aren't really any good for providing guidance for those sorts of questions. Good luck!

Hello everyone!
Is the current Version of Reengagement compatible with Moodle 3.8? In the respective section it says, that it is only compatible up to 3.7. If that is correct, can we expect an update of the plugin in the near future?

@Lukas - we're not aware of any issues with running the latest version in 3.8 - if you run into any issues using it in 2.8 please let us know by reporting bugs to the github tracker. The reason we haven't flagged it as being compatible with 3.8 is that we haven't tested it on 3.8 ourselves yet.

HI Dan, excellent plugin, I got Moodle 3.6, our courses are rolling intake, it means, I have students starting every 2 weeks. As there is no due date, is there a way I can set up the reminder to send an email 2 weeks after the student has been grant access to the course. and 4 weeks after, if the students haven't completed the course?

@Pedro - Yes, by default the timer starts on the individual users enrolment date - see https://docs.moodle.org/38/en/Reengagement_activity#Access_Restrictions for more details.

Hi,

As no: of users, courses and reengagement activity increases, rengagement cron is taking 1,2,3 hrs to run.
How can we resolve this?
Thanks

@Chelsy I think most of the time in the cron is spent working out who's ready to start the reengagement. This could be vastly improved by listening to course enrolment events, and activity completion events, and starting the reengagement timers based off that. Let us know if you'd like to engage commercial support to implement this feature, or file a pull request if you're so inclined.

hello, i install the plugin, but i dont find the panel of control :/ plss helpp