Activities ::: mod_facetoface
Maintained by Catalyst IT, Dan Marsden
Face-to-face activities are used to keep track of in-person (e.g. classroom) trainings which require advance booking. Each activity is offered in one or more identical sessions. These sessions can be given over multiple days. Reminder messages are sent to users and their managers a few days before the session is scheduled to start. Confirmation messages are sent when users sign-up for a session or cancel. This module may be of interest to administrators looking for a way to provide event management support for blended learning environments.
Latest release:
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Current versions available: 7

Face-to-face activities are used to keep track of in-person (e.g. classroom) trainings which require advance booking.


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Catalyst IT (Lead maintainer)
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  • Thu, Oct 21, 2021, 5:14 AM
    Pull requests are always welcome! smile
  • Mon, Dec 13, 2021, 9:24 PM
    Hi everyone. When I sign up for an event or cancel it, then I am supposed to get a confirmation email in both occasions. However, I get an error saying:
    "There was a problem sending the confirmation message to your email account. Debug info:
    Error code: error:cannotsendconfirmationuser.
    Stack trace:
    • line 1957 of /mod/facetoface/lib.php: moodle_exception thrown
    • line 133 of /mod/facetoface/signup.php: call to facetoface_user_signup()"

    Does maybe someone know why this happens or maybe a possible solution?
  • Tue, Dec 14, 2021, 4:21 AM
    there will be another errror in the mix there - try setting your debugging level to "Developer" with display errors turned on to see what else it's reporting - lots of different reasons why Moodle might not be able to send an email.
  • Mon, Dec 20, 2021, 5:23 PM
    Hi @Dan Marsden. Thank you for the reply. I have been able to resolve that issue.
    Another question, is it possible that a student can signup for more than one event? Cause the moment I signup for one the other one becomes unavailable.
  • Thu, Jan 13, 2022, 2:56 AM
    Hi @Dan Marsden - thanks for a potentially very useful plugin! I suspect you might ask me to post in the forum, but my issue is that when a user signs up (or cancels) a session they get a 'There was a problem sending the confirmation message to your email account.' error message (error/facetoface/error:cannotsendconfirmationuser) - I'm suspecting this is a Moodle configuration issue, rather than your plugin, and even worse it probably can't be resolved because of the unique way our users are created onto our Moodle - assuming I'm right then is there an easy way to configure the plugin *not* to send any emails at all to avoid this error message? Thanks again!
  • Tue, Apr 12, 2022, 4:37 AM
    Hi, I'm having strange issue with fact-to-face plugin. I'm using plugin to setup a meetings for online courses. The number of user that can sugnup for meeting is limited, rest goes to waitlist. But when a user which is resgistrated will resign from this meeting, first user on waitlist should jump to his place. But in my case users on waitlist are signup at random. There are cases where a user at the end of the list is assigned, or somewhere in the middle.
    This issue is a bit annoying, can you help me with this?
  • Fri, May 13, 2022, 9:25 PM
    We have been using this plugin for a while now. Recently, it started deleting spaces between words in the confirmation emails sent out. Any idea of why it would do this?
  • Fri, Jun 10, 2022, 4:33 PM
    it's a really great plugin - I used it in my Moodle 3.9 and it was brilliant. From my perspective - "must have".
    Recently a decision was made to upgrade our environment and also Moodle has been updated to version 4.0 (I'm testing it now to see if we can move to version 4.0 or if we need to stay on version 3.9).
    Can I count on any information or tips regarding the face2face plugin for this particular version of Moodle? I know that there is a branch for 4.0_stable on github but I assume that the plugin has not been officially released for some reason (and I am asking because I have a comment about the need to take care of this plugin on the "Plugins Check" page). Thanks again for your huge effort smile
  • Mon, Jun 13, 2022, 11:04 AM
    @Chris - good to hear you find it useful. While the plugin has gone through some basic testing here, we don't have any paying clients using this in Moodle 4.0 and so can't guarantee that it works. Feel free to update us here if you find it's working fine or if you find any problems, please create issues in our issues tracker with details. Keep in mind that we are unlikely to spend much time fixing issues on this particular plugin unless a pull request (or funding to help us investigate) is provided. thanks!
  • Fri, Jul 1, 2022, 7:20 PM
    Thanks Dan for encouraging post smile I installed it and tried (and the reason why my response is so late was linked with the idea of at least initial round of usage. And Sommer vacation is not the easiest time when it comes to any opportunities of real learning).
    It looks that the plugin is still working (creating sessions with dates or waiting lists, both in the past, or in the future, marking students as no show or attended etc.). It has some limitations but these are the same like in other moodle versions and are more features and not bugs (at least I did not find anything new).

    Thanks for this plugin, it helps us a lot!
  • Fri, Sep 2, 2022, 4:44 PM
    Hi. We really like this plug in, and it seems to fit most of our needs. But we see the need to set a deadline for registration and cancellation for participants, per session. This is because our events often require hotel booking, and it is therefore important to limit when you can sign up and cancel registration. Is this something you think could be added to Facetoface in the long run? Or are there workarounds based on the way it works now?
  • Thu, Sep 29, 2022, 5:16 PM
    Hi Dan, bit of a random question but we recently had an issue where a venue changed and when the updated emails were sent out again it still indicated the original venue. I'm assuming I'm missing something but wanted to run this scenario by you. Cheers!
  • Wed, Oct 26, 2022, 4:22 AM
    @Tristan - feel free to report an issue in the github tracker - can't guaruntee anyone will take a look though- feel free to help us further by trying to diagnose it a bit more - pull requests are always welcome too!
  • Sat, Dec 17, 2022, 7:03 PM
    When will the 4.1 version be ready?
  • Mon, Dec 19, 2022, 3:08 AM
    @Wynand -feel free to help by testing it yourself and report any issues you find to our github issues tracker. (we're not aware of any issues that would prevent it working in 4.1)

    We are slowly adding automatic deployment of updated plugins to the plugins db but haven't done it for this plugin yet and we don't have a specific timeframe we can provide at this stage.
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