Hi Dual Team, I have the same issue as Gareth, but on a Moodle 3.9 site - is there anything that can be done? Thanks so much,

Simon, in our most recent update, we've already implemented the fix. However, please note that our minimum requirement for Moodle is version 4.0. We highly recommend updating your Moodle version accordingly. Alternatively, you can modify our code to set the minimum requirement to version 3.9, but we cannot guarantee whether it will work.

Hello. We received word from two users today that even though they submitted purchases and have received receipts, they are not getting enrolled into their courses. We haven't made any recent changes. Is there something I should check? I double checked our API keys to make sure they haven't expired. I'm not sure what else to check for. Thanks.

Hi Dan, Could you please confirm whether you've received all those payments in your Stripe account? If so, please contact us via our forum so that we can assist you accordingly. - https://dualcube.com/forums/

looking for your co-operation regarding the same.

Yes, we received the payments in the Stripe account. I'll go ahead and post on your forum, thanks

Hi Team, How can students see the payment transaction history or order ID, etc? I used this plugin today and was able to make a payment with a Stripe test account. The only problem I see is that students are not able to track transaction history. Anyone faced this challenge?

Hi Vikas,

Since students don't need to create an account on Stripe, the only way they can view this transaction is through their bank transaction records.

Thanks, DualCube Team. I currently have a free version, and it allows me to enable coupons. However, I am currently not seeing any option to create a coupon with a discount %
Is this an option that is available only in the premium version?

Hi Vikas, the discount is set in stripe when creating the coupon. The plugin will apply the discount set in the coupon.

Seems that there's a critical error when using 4.3.5+ Build 20240705, see screenshot in Issues #148 where crashes Moodle when enrolling to a course.

"Exemption: Call to a member function js_call_amd() on null"

Trace and messages available at https://github.com/dualcube/moodle-enrol_stripepayment/issues/148

Hi Albert, we've just released an update with the fix. Please ensure you've installed the latest version of the plugin, 3.4.8 (2024082100), and check again.

Dear all,

I encountered an issue with the plugin that caused all H2 fonts to be blocked across the site.

Upon investigation, it appears that the following style code was applied:

#region-main h2 {
display: none;
}

After uninstalling the plugin, the issue was resolved.



Best regards,

Tanja

Here is a part of the style codes, I found:



.StripeElement {
padding: 15px;
border: 1px solid #e9ebec;
background: #f9f9f9;
box-shadow: 0 10px 6px -4px #d4d2d2
}

@media (min-width: 200px) and (max-width:700px) {
.stripe-img,.stripe-dclr,.stripe-line-left,.couponcode-wrap,.stripe-buy-btn {
width:100%
}

.stripe-left {
width: 100%
}

#region-main {
padding: 0
}

.generalbox {
width: 300px
}

body#page-enrol-index #region-main .generalbox:last-of-type {
width: 320px;
margin: 0 auto;
float: none
}

#page-enrol-index p {
text-align: center
}

#apply {
margin-top: 10px
}

#coupon {
margin-top: 10px
}

#page-enrol-index #region-main-box .card-title {
text-align: center
}

#page-enrol-index #region-main-box .card-title:before,#page-enrol-index #region-main-box .card-title:after {
display: none
}

.couponcode-wrap {
display: block
}
}

#region-main h2 {
display: none
}

.enrolmenticons {
display: none
}

#new_coupon {
margin-bottom: 10px
}

button#final-payment-button {
line-height: 1
}

We've resolved the issue on our end. Please download and install the latest version from our GitHub : https://github.com/dualcube/moodle-enrol_stripepayment/archive/refs/heads/master.zip

Let us know if this resolves the problem.

Hi Everyone,
Please help as I do not have Plugin Installer in on my Moodle Site. I logged in as Admin and clicked Plugin tab, and under the Plugin, there is no Plugin Installer Button. Please help. I actually need to install a payment gateway. Thanks

Hello Sola, The “Plugin installer” option in Moodle may not always be visible depending on your site’s configuration. You can refer to some solutions shared here:
https://stackoverflow.com/questions/69674760/moodle-install-plugin-setting-doesnt-appear-in-site-administration