Activities: Zoom meeting

Maintained by Picture of Rex LorenzoRex Lorenzo
Zoom is a video and web conferencing platform that gives authorized users the ability to host online meetings and webinars.
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Moodle 3.3, 3.4, 3.5, 3.6, 3.7, 3.8

Zoom is the web and app based video conferencing service ( This plugin offers tight integration with Moodle, supporting meeting/webinar creation, synchronization, grading, and backup/restore.

Requires a business or educational Zoom account to configure and setup.

Potential privacy issues

Meetings are joinable if URL is known. That is a limitation by Zoom. To have secure meetings, please set a password.


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Picture of Rex Lorenzo
Rex Lorenzo (Lead maintainer)
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  • Picture of Rogerio Barion
    Thu, May 14, 2020, 1:12 AM
    Hi Rex Lorenzo,

    At the meeting, the moodle user (logged in) does not need to type his name or email again, it is working perfectly.

    But in the Webinar this did not happen, the user logged into the moodle, still needs to enter a name and email after clicking on enter the Webinar environment.

    Do you have any indication of what we can do so that all users logged in to moodle, enter without the need to re-enter their data?

    Thank you.
  • Picture of Rex Lorenzo
    Thu, May 14, 2020, 3:33 PM
    @Andrea Cucci - Rete Oltre Yes. Click on the Zoom meeting on Moodle, then click on "Sessions" below the "Join/Host Meeting" button. If there have been sessions you can click on the participants number for the participants list. It will show join/leave times, but not IP address.

    @Rogerio Barion Seems Webinar is handled differently than a regular meeting and Zoom no longer accepts passing the username on the join link. That is a limitation by the product then. You can try contacting Zoom support or use the LTI Pro (
  • Picture of Antonino Calabrò
    Fri, May 15, 2020, 12:49 AM
    Hi I'm trying to configure the plugin but I recived a message Invalid access token. how can i solve this? I have an Educationl plan but i can't find the api key
  • Picture of Antonino Calabrò
    Fri, May 15, 2020, 9:12 PM
    is there someone that can explain every steps of the configuration process? where i can find the information to set the plugin correctly?
  • Picture of daniel vega
    Fri, May 22, 2020, 3:30 PM
    Connection failed: Invalid access token. Estatus de conexión: Conexión falló:Invalid access token. me podrían ayudar de favor
  • Picture of Audrie Jurgens
    Mon, May 25, 2020, 1:39 PM
    I was also receiving an invalid access token error - the problem was that the password auto-generated by my training management system (Arlo) didn't match the password parameters I had set up in Zoom. Either change your parameters, or change the generated passwords and maybe that will help you, as well.
  • Picture of Emanuele Peri
    Mon, May 25, 2020, 9:39 PM
    Hi, I have a little problem. On Moodle within sessions page, in Zoom activity, I can see a meeting with 0 partecipants, but if I select the same report from zoom webpage (Account management > Reports > Active Host) there are the correct number of partecipants. Can I solve it running cron manually?
  • Picture of Robinson Nuñez
    Mon, May 25, 2020, 11:18 PM
    Hello! Any hints on what will happen after May 31st when Zoom makes meeting passwords mandatory if a user leaves password blank? Can the module set a random password, similar to the meetings client?
  • Picture of Audrie Jurgens
    Tue, May 26, 2020, 7:55 AM
    @Rex Lorenzo Is it possible to add a previously-scheduled Zoom meeting (scheduled in Arlo) as an activity in a Moodle course for ease of use and visibility by the student?
  • Picture of Rex Lorenzo
    Wed, May 27, 2020, 2:17 AM
    @Emanuele You can run the task that generates the meeting with debugging to find if there's an error:
    php admin/tool/task/cli/schedule_task.php --execute="\mod_zoom\task\get_meeting_reports" --showdebugging
    @Robinson In the newest master we are setting passwords by default. We hope to have a new version out once we handle a few more bugs.
    @Audrie No, we cannot connect to already created meetings. But you can always post a link to those meetings on your Moodle site via the URL course module.
  • Picture of Hal MacLean
    Wed, May 27, 2020, 12:33 PM
    Not sure where I am going wrong but I am using an active Zoom account (used for months, all working) and getting an error saying "Unable to find your account on Zoom. If you are using Zoom for the first time, you must Zoom account by logging into Zoom Once you've activated your Zoom account, reload this page and continue setting up your meeting. Else make sure your email on Zoom matches your email on this system."

    The account is active, the email matches the zoom account email, as far as I can see the API keys are ok... where do I start looking to debug this and get it running?
  • Picture of stephane Dubois
    Wed, May 27, 2020, 7:45 PM
    Hi, i have Invalid access token when i try to configure it. I have a doubt to the case : number of licences. Thanks for help ;)
  • Picture of Marinda Faasen
    Mon, Jun 1, 2020, 10:07 PM
    I also have an invalid access token, which I can't get working. Please assist.
  • Picture of Sam Minton
    Tue, Jun 2, 2020, 11:31 AM
    Invalid access token here as well. v2.2 2019080100
  • Picture of Sasha Bridgewater
    Wed, Jun 3, 2020, 5:20 AM
    hello rex,
    Can i use this plugin with a zoom pro account with multiple hosts to have multiple course zoom sessions happening at the same time? I want to do this my my moodle
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