Moodle plugins directory: Help Desk: Versions: 2014042802 | Moodle.org
Help Desk
Blocks ::: block_helpdesk
Maintained by 
Jonathan Doane, 
Matt Oquist, 
David Zaharee, 
Jérôme Mouneyrac
David Zaharee, Moodle help desk block to facilitate technical support within Moodle.
Help Desk 2014042802
Moodle 2.2, 2.3, 2.4
Released: Saturday, 31 May 2014, 1:39 AM
Moodle-Block-Helpdesk
======================
If you run a help center and need a ticket tracking system, and especially
if you use Moodle
, this block might help you out. It's a simple way for
users to ask questions that get tracked until your help desk staff can
answer them fully.
Sponsored/maintained by
---
Virtual Learning Academy Charter School (vlacs.org)
Developers
---
Anthony Borrow
Matt Oquist
Jon Doane
David Zaharee
Jerome Mouneyrac
[List of Contributors](https://github.com/vlacs/moodle-block_helpdesk/graphs/contributors)
Supported Moodle versions of the plugin branch
---
**MOODLE_19_STABLE**
* 1.9+
**MOODLE_22_STABLE**
* 2.2+
* 2.3+
* 2.4+
**MOODLE_25_STABLE**
* 2.5+
**master**
* 2.6+
* 2.7+
* master
======================
If you run a help center and need a ticket tracking system, and especially
if you use Moodle
users to ask questions that get tracked until your help desk staff can
answer them fully.
Sponsored/maintained by
---
Virtual Learning Academy Charter School (vlacs.org)
Developers
---
Anthony Borrow
Matt Oquist
Jon Doane
David Zaharee
Jerome Mouneyrac
[List of Contributors](https://github.com/vlacs/moodle-block_helpdesk/graphs/contributors)
Supported Moodle versions of the plugin branch
---
**MOODLE_19_STABLE**
* 1.9+
**MOODLE_22_STABLE**
* 2.2+
* 2.3+
* 2.4+
**MOODLE_25_STABLE**
* 2.5+
**master**
* 2.6+
* 2.7+
* master
Version information
- Version build number
- 2014042802
- Maturity
- Stable version
- MD5 Sum
- a2badc04c6e52b97299d3d2753e50c24
- Supported software
- Moodle 2.2, Moodle 2.3, Moodle 2.4
- Latest release for Moodle 2.2
- Latest release for Moodle 2.3
- Latest release for Moodle 2.4
Version control information
- Version control system (VCS)
- GIT
- VCS repository URL
- VCS branch
- MOODLE_22_STABLE
Default installation instructions for plugins of the type Blocks
- Make sure you have all the required versions.
- Download and unpack the block folder.
- Place the folder (eg "myblock") in the "blocks" subdirectory.
- Visit http://yoursite.com/admin to complete the installation
- Turn editing on in any home or course page.
- Add the block to the page
- Visit the config link in the block for more options.