Moodle plugins directory: Help Desk: Versions: 2014042802 | Moodle.org
Help Desk
Blocks ::: block_helpdesk
Maintained by Jonathan Doane, Matt Oquist, David Zaharee, Jérôme Mouneyrac
Moodle help desk block to facilitate technical support within Moodle.
Help Desk 2014042802
Moodle 2.2, 2.3, 2.4
Released: Rāhoroi, 31 Haratua 2014, 1:39 AM
Moodle-Block-Helpdesk
======================
If you run a help center and need a ticket tracking system, and especially
if you use Moodle , this block might help you out. It's a simple way for
users to ask questions that get tracked until your help desk staff can
answer them fully.
Sponsored/maintained by
---
Virtual Learning Academy Charter School (vlacs.org)
Developers
---
Anthony Borrow
Matt Oquist
Jon Doane
David Zaharee
Jerome Mouneyrac
[List of Contributors](https://github.com/vlacs/moodle-block_helpdesk/graphs/contributors)
Supported Moodle versions of the plugin branch
---
**MOODLE_19_STABLE**
* 1.9+
**MOODLE_22_STABLE**
* 2.2+
* 2.3+
* 2.4+
**MOODLE_25_STABLE**
* 2.5+
**master**
* 2.6+
* 2.7+
* master
======================
If you run a help center and need a ticket tracking system, and especially
if you use Moodle , this block might help you out. It's a simple way for
users to ask questions that get tracked until your help desk staff can
answer them fully.
Sponsored/maintained by
---
Virtual Learning Academy Charter School (vlacs.org)
Developers
---
Anthony Borrow
Matt Oquist
Jon Doane
David Zaharee
Jerome Mouneyrac
[List of Contributors](https://github.com/vlacs/moodle-block_helpdesk/graphs/contributors)
Supported Moodle versions of the plugin branch
---
**MOODLE_19_STABLE**
* 1.9+
**MOODLE_22_STABLE**
* 2.2+
* 2.3+
* 2.4+
**MOODLE_25_STABLE**
* 2.5+
**master**
* 2.6+
* 2.7+
* master
Version information
- Version build number
- 2014042802
- Maturity
- Stable version
- MD5 Sum
- a2badc04c6e52b97299d3d2753e50c24
- Supported software
- Moodle 2.2, Moodle 2.3, Moodle 2.4
- Latest release for Moodle 2.2
- Latest release for Moodle 2.3
- Latest release for Moodle 2.4
Version control information
- Version control system (VCS)
- GIT
- VCS repository URL
- VCS branch
- MOODLE_22_STABLE
Default installation instructions for plugins of the type Blocks
- Make sure you have all the required versions.
- Download and unpack the block folder.
- Place the folder (eg "myblock") in the "blocks" subdirectory.
- Visit http://yoursite.com/admin to complete the installation
- Turn editing on in any home or course page.
- Add the block to the page
- Visit the config link in the block for more options.