Moodle plugins directory: User support - Work Tracker | Moodle.org
User support - Work Tracker
Activities ::: mod_tracker
Maintained by Valery Fremaux
Provides network capable, multi instance bindable user support / ticket management. Generalisable for use in course as managed todo list.
Latest release:
232 sites
342 downloads
38 fans
Current versions available: 11
CHANGE
: We have spent time enough to use Moodle Plugin Maintenance API to
support automated plugin update chain from our internal development
workflow.
- Customizable ticket form submission
- Commentable issue records
- Ticket assignation management
- Ticket statefull engine
- Ticket events historization
- Rich ticket listing using flexible table
- Internet multicriteria search engine
- Search query personal memo
- Watch and ticket lifecycle events subcription
- Notification service (parametric)
- Full backup/restore implementation
- Instance bindable (Subtrackers)
- Network bindable (MNET architecture ticket recollection)
This plugin is maintained by ActiveProLearn Sas (Montpellier - France)
Contributors
Valery Fremaux (Lead maintainer)
Please login to view contributors details and/or to contact them
I am using Moodle 2.7 with this plugin (2.6) and I have some problems, can you help me, please?
First problem:
line 73 of /mod/tracker/view.php: call to add_to_log()
line 1700 of /lib/deprecatedlib.php: call to debugging()
line 52 of /mod/tracker/reportissue.php: call to navmenu()
add_to_log() has been deprecated, please rewrite your code to the new events API
line 48 of /lib/deprecatedlib.php: call to debugging()
line 54 of /mod/tracker/reportissue.php: call to add_to_log()
Second problem, related con DB:
You need to update your sql to include additional name fields in the user object.
line 3577 of /lib/moodlelib.php: call to debugging()
line 80 of /mod/tracker/mod_form.php: call to fullname()
line 191 of /lib/formslib.php: call to mod_tracker_mod_form->definition()
line 86 of /course/moodleform_mod.php: call to moodleform->moodleform()
line 254 of /course/modedit.php: call to moodleform_mod->moodleform_mod()
Thanks in advance.
http://github.com/vfremaux/moodle-mod_tracker
in branch 2.7
this is a beta upgrade that may not fix all things but this is a start....
You are welcome to report upon this version that will be the working track...
http://github.com/vfremaux/moodle-mod_tracker
in branch 2.7
this is a beta upgrade that may not fix all things but this is a start....
You are welcome to report upon this version that will be the working track...
Now when I go to add new ticket I have this error:
add_to_log() has been deprecated, please rewrite your code to the new events API
line 48 of /lib/deprecatedlib.php: call to debugging()
line 64 of /mod/tracker/reportissue.php: call to add_to_log()
Just a question. When do you think it would be a 2.7 versión?
I don't know if the change of 'add_to_log' in old version is easy but if you give some instructions I could do some changes
I have installed it in my local pc and after activating the debug mode I have this error. What can I do?
Fatal error: Class 'mod_tracker\event\base' not found in /var/www/html/moodle27/mod/tracker/classes/event/tracker_issuecommented.php on line 44
I think there is a conflict between Block_notifications and Mod_tracker... If I install the first without the second, there isn't any problem but if I install the block after the module I have this error:
Fatal error: Class 'block_notifications\Course' not found in /var/www/html/moodle27/blocks/notifications/block_notifications.php on line 42
And the opposite, if I install the block and later on I install the module I have a similar error:
Fatal error: Class 'mod_tracker\event\base' not found in /var/www/html/moodle27/mod/tracker/classes/event/tracker_issuecommented.php on line 44
What can I do?
With some help we have changed line 64 in ->
mod/tracker/classes/trackercategorytype/dropdown/dropdown.class.php
-> to be:
$form->addElement('select', "element$this->name", format_string($this->description), $optionsmenu);
And now dropdown shows selection however when i send a new ticket there is a debug info:
Error code: erroraddissueattribute
Stack trace:
line 463 of /lib/setuplib.php: moodle_exception thrown
line 123 of /mod/tracker/classes/trackercategorytype/dropdown/dropdown.class.php: call to print_error()
line 936 of /mod/tracker/locallib.php: call to dropdownelement->formprocess()
line 899 of /mod/tracker/locallib.php: call to tracker_recordelements()
line 72 of /mod/tracker/reportissue.php: call to tracker_submitanissue()
Thanks again!
I think we have found it. we have changed line 120 in -> mod/tracker/classes/trackercategorytype/dropdown/dropdown.class.php
FROM -> if (empty($attributeid)) {
TO -> if (empty($attribute->id)) {
So at the moment everything looks right.
I have also sent the international Spanish translation to AMOS
I was advised to report the bug that I saw using this plugin. (I think it a bug)
Please check my post here using this link in the forum > https://moodle.org/mod/forum/discuss.php?d=278437
Thank you very much!
Kind Regards,
Erwin