Hi Valery, we are currently working on some modifications of your great user tracker tool. The description and discussion will be done in a selectable forum, the "ticket created" mails will have more information and hyperlinks to the posts.
Are you interested to get this code after finished to eventually insert it into your core plugin?

Hello,
Do you plan to upgrade this tracker module for version 3.4 ? In GIT, I found a branch 3.3 but nothing 3.4.
Thank you for your reply.

How can admin see all the issues posted by the users? Currently, in 'user support ticketing system' while the poster can see the issues posted by him, the admin still has no clue of the issues posted by the users.

Hi We are using this bug tracking tool. So the issue i am facing is like, if admin creates the ticket, the email notification is going to all the students, which is very bad. The thing is like, if we assign ticket to particular student, only that student should receive the email. Can you please help me on how to resolve this issue. Any help appreciated!!

Hey!
I wouls like to know if any update will be released soon, for 3.6 version of Moodle.
Or do you know any similar plugin i could use?

Does that work with moodle version 3.7 ?
After installing I am facing an issue which says:

Coding error detected, it must be fixed by a programmer: core_renderer::update_module_button() can not be used anymore. Activity modules should not add the edit module button, the link is already available in the Administration block. Themes can choose to display the link in the buttons row consistently for all module types.

Are tickets separated by groups ? In my moodle installation I have separate groups and want tickets to be assigned to same groups teachers. Is this feature included in this ticketing system ?

Hi,

i get an error Message when using this plug in, what went wrong here?

The Message is: Coding error detected, it must be fixed by a programmer: core_renderer::update_module_button() can not be used anymore. Activity modules should not add the edit module button, the link is already available in the Administration block. Themes can choose to display the link in the buttons row consistently for all module types.

Kind regards

Apparently the plug-in works in rel. 3.8 https://moodle.org/mod/forum/discuss.php?d=412776#p1665202. Unfortunately my site is rel. 3.9 and having problems, currently vflibs (see the same discussion). Any timeline for and upgrade to Moodle 3.9?

Hello, Thank you for this plug in.
I am running MOODLE 3.9.4 and have downloaded the https://github.com/vfremaux/moodle-mod_tracker/tree/MOODLE_39_STABLE
First I get
Validating mod_tracker ... OK
[Warning] Multiple English language files found [null]

Validation successful, installation can continue

Then before the finall install I get message to cancel upload due to
MISSING / UNAVAILABLE local_vflibs (2016081100)

I have found the following download which appears to be an extra lib required. Get the VFLibs libraries package at https://github.com/vfremaux/moodle-local_vflibs/archive/MOODLE_30_STABLE.zip

I am a bit uncertain about the implications of downloading the vflibs. Do I treat this as a normal plug in? I am mainly uncertain about what I will need to do when I upgrade moodle. Do I need to do anything different when upgrading my moodle? Also is this the correct file?
Any help would be appreciated.
Many thanks
Marie

I am wondering why vflibs is necessary in a ticketing plug-in.

https://github.com/vfremaux/moodle-local_vflibs/ says:
"The JQPlot library is the MIT Plotting Library that offers a nice set of HTML5 graphing capoabilities using easy to build JS objects.

Antiword is an old Word to Text converter for the search engine document indexing capability.

XPdf is a PDF to text converter used in search engine

TCPdf is a newer version of TCPDF. // Version : 6.0.054 // Begin : 2002-08-03 // Last Update : 2014-01-13 Moodle still uses an old version untill 2.8 This TC PDF adds the insternal storing of the page format and page orientation so it can be queried back from the document."

Working with moodle 3.11 the following error message shows up and won't let me use this plugin:
Coding error detected, it must be fixed by a programmer: core_renderer::update_module_button() can not be used anymore. Activity modules should not add the edit module button, the link is already available in the Administration block. Themes can choose to display the link in the buttons row consistently for all module types.

I'm trying to install the version 11 of Work Tracker in moodle 4.2, but he needs local_vflibs. How can I install it ?

Hi..I got this error while installing version 3.9.0, local_vflibs (2016081100) missing. I've tried to get install the file I got from https://github.com/vfremaux/moodle-local_vflibs, but not working.
Any update from you?