Firewall and privacy issues

Firewall and privacy issues

Richard Trevesdən -
Number of replies: 7

I've trawled other postings on this issue and nothing seems to answer my problem.

I have 2 team members with the same problem.  They both use XP and Norton Firewall, when they come to login it doesn't work and keeps them on the login page with no error message.  By turning off the firewall and dropping privacy settings to low they can get in and put firewall and privacy setting back up again, using the site continuously after that isn't a problem.

I'm on Moodle 1.2

What exactly is the problem and can anything be done to get around it?

Many thanks in advance

Richard

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In reply to Richard Treves

Re: Firewall and privacy issues

Howard Millerdən -
Core developers istifadəçinin şəkili Documentation writers istifadəçinin şəkili Particularly helpful Moodlers istifadəçinin şəkili Peer reviewers istifadəçinin şəkili Plugin developers istifadəçinin şəkili
...but you didn't look in the FAQ gülürəm

If you click here -- loginstuck -- it should help you.
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In reply to Richard Treves

Re: Firewall and privacy issues

Jon Boltondən -
Particularly helpful Moodlers istifadəçinin şəkili Testers istifadəçinin şəkili
As others have pointed out, you don't need to turn off the firewall - just tell Norton to trust the site. However, I created a Resource on my site, with information for people who are stuck on the login page. Then I edited the login page so that it has a link to that resource with more information about the problem.

See http://learningcentre.baillie.org.uk/login

People have been much happier when they know there is an issue, rather than the countless number of calls I used to get about problems logging in!

As the login problem is nearly always Norton (or at least firewall related), perhaps we (the "royal we", you understand göz vururam ) could include a link on the login page as a standard help page like my resource??

Over to the SuperMoodlers (Martin, Jon, Eloy, Gustav, Mike, et al) for comment (and action?)
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In reply to Jon Bolton

Re: Firewall and privacy issues

John Gonedən -
Hi Jon,
That's a great solution to put the info right on the login page. I hope you don't mind but I've lifted it for my site at: http://eyrespace.com/weather/
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In reply to John Gone

Re: Firewall and privacy issues

Jon Boltondən -
Particularly helpful Moodlers istifadəçinin şəkili Testers istifadəçinin şəkili
Of course I don't mind geniş gülümsəyirəm
The text for the help page was from the FAQ link anyway utanıram

To steal the work of one is plagiarism;
To steal the work of many is research...
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