Confirmation emails not being received

Confirmation emails not being received

ved Sub Bass -
Antal besvarelser: 3
Currently i have two moodles set up on my server adding another one soon. (they are for english, portuguese and spanish language classes) In the past i have not had any trouble with confirmation emails being received. But for our portuguese students almost half would not receive the emails. I tested it a couple of times and it worked. Is there any way to see (by viewing the database or otherwise) if the emails were sent? Could this be a case of some Brazilian ISP filter stopping the emails?

Gennemsnitsbedømmelse: -
I svar til Sub Bass

Re: Confirmation emails not being received

ved Howard Miller -
Billede af Core developers Billede af Documentation writers Billede af Particularly helpful Moodlers Billede af Peer reviewers Billede af Plugin developers
You *have* remembered to set up the Cron jobs??

It is possible your ISP has firewalled SMTP or something, so that you have to send everthing through their server (we are effectively in this situation), but that would mean that you server would send no mail at all. The fix is to put the appropriate SMTP server name in the appropriate box in the Moodle settings.
I svar til Howard Miller

Confirmation emails AND subscription emails not being received

ved George Kao -

Hi All,

Can anyone suggest a solution to this:

1. Many of our students are not getting their confirmation emails.  AOL; yahoo; and other domains.  I notice when I go into "Edit user accounts" their accounts don't even show up so there is no "confirm" button I can use to manually confirm their account... so I cannot do anything except manually set them up with an account.  That's very strange, isn't it?

2, Also, I am not receiving emails from some of the forums, even though I'm subscribed to all of them.  (I'm talking about our school's Moodle.)

Any hints?

Thanks!

George