BBB duplicated recordings problem

BBB duplicated recordings problem

por Emre Can Yılmaz -
Número de respostas: 3

Hi,

Sometimes, BBB recordings of some BBB activities, appear duplicated on Moodle. [SS1]

When we checked the database, we saw that there were more than one record with the same recordingid.[SS2] When we checked this record on the scalelite server, we saw that there was only 1 record.

It's a problem we've had for the last 2 days, but we haven't made any changes or updates to the system for the last 1 month. We anticipate it may be a network related issue, but we expect moodle to be able to handle it.

Do you have any idea about this?

Thanks.


Versions:

Moodle: Moodle 4.0.4+ (Build: 20220922)

moodle’s default bbb plugin: mod_bigbluebuttonbn: 2022041901


Anexo SS1-moodle-recording-list.png
Anexo SS2-duplicated-recordings-in-db.png
Média das avaliações:  -
Em resposta à Emre Can Yılmaz

Re: BBB duplicated recordings problem

por Shamiso Jaravaza -
Hi Emre Can Yılmaz,

When you mention it may be a network related issue, could you elaborate? Is there a pattern to which recordings are being duplicated?
Em resposta à Shamiso Jaravaza

Ynt: Re: BBB duplicated recordings problem

por Emre Can Yılmaz -
Hi,

In the days when we had this problem, we also had DNS problems in our institution. Maybe the cron task is getting stuck at some stage and running the same request multiple times?
Em resposta à Emre Can Yılmaz

Trả lời: BBB duplicated recordings problem

por Godiva Taylor -

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