BBB duplicated recordings problem

BBB duplicated recordings problem

by Emre Can Yılmaz -
Number of replies: 3

Hi,

Sometimes, BBB recordings of some BBB activities, appear duplicated on Moodle. [SS1]

When we checked the database, we saw that there were more than one record with the same recordingid.[SS2] When we checked this record on the scalelite server, we saw that there was only 1 record.

It's a problem we've had for the last 2 days, but we haven't made any changes or updates to the system for the last 1 month. We anticipate it may be a network related issue, but we expect moodle to be able to handle it.

Do you have any idea about this?

Thanks.


Versions:

Moodle: Moodle 4.0.4+ (Build: 20220922)

moodle’s default bbb plugin: mod_bigbluebuttonbn: 2022041901


Attachment SS1-moodle-recording-list.png
Attachment SS2-duplicated-recordings-in-db.png
Average of ratings: -
In reply to Emre Can Yılmaz

Re: BBB duplicated recordings problem

by Shamiso Jaravaza -
Hi Emre Can Yılmaz,

When you mention it may be a network related issue, could you elaborate? Is there a pattern to which recordings are being duplicated?
In reply to Shamiso Jaravaza

Ynt: Re: BBB duplicated recordings problem

by Emre Can Yılmaz -
Hi,

In the days when we had this problem, we also had DNS problems in our institution. Maybe the cron task is getting stuck at some stage and running the same request multiple times?
In reply to Emre Can Yılmaz

Trả lời: BBB duplicated recordings problem

by Godiva Taylor -

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