Specific error when backing up:
For context, I just a jr network administrator that took over moodle. The course I am trying to backup is probably our biggest course, but I don't know the exact size. I feel like the smaller courses have less issues when backing up. The larger ones always fail. Let me know if I need to post any more info.
The issue shouldn't be storage because there is more than enough available. The issue isn't SQL permissions because small courses can be backed up.
Server details:
- Windows 10
- Moodle version 3.8.2+ build 20200428
- free storage on the VM ~350gb
Error.log :
[Wed Mar 24 16:32:57.084736 2021] [php7:notice] [pid 3268:tid 1156] [client 192.168.128.83:60578] Default exception handler: Can not create local file pool file, please verify permissions in dataroot and available disk space. Debug: \r\nError code: storedfilecannotcreatefile\n* line 392 of \\lib\\filestorage\\file_system_filedir.php: file_exception thrown\n* line 1794 of \\lib\\filestorage\\file_storage.php: call to file_system_filedir->add_file_from_path()\n* line 1323 of \\lib\\filestorage\\file_storage.php: call to file_storage->add_file_to_pool()\n* line 359 of \\backup\\util\\helper\\backup_helper.class.php: call to file_storage->create_file_from_pathname()\n* line 2062 of \\backup\\moodle2\\backup_stepslib.php: call to backup_helper::store_backup_file()\n* line 34 of \\backup\\util\\plan\\backup_execution_step.class.php: call to backup_store_backup_file->define_execution()\n* line 181 of \\backup\\util\\plan\\base_task.class.php: call to backup_execution_step->execute()\n* line 178 of \\backup\\util\\plan\\base_plan.class.php: call to base_task->execute()\n* line 119 of \\backup\\util\\plan\\backup_plan.class.php: call to base_plan->execute()\n* line 375 of \\backup\\controller\\backup_controller.class.php: call to backup_plan->execute()\n* line 136 of \\backup\\util\\ui\\backup_ui.class.php: call to backup_controller->execute_plan()\n* line 175 of \\backup\\backup.php: call to backup_ui->execute()\n, referer: http://192.168.23.17/moodle/backup/backup.php
[Wed Mar 24 16:32:57.100360 2021] [php7:notice] [pid 3268:tid 1156] [client 192.168.128.83:60578] Potential coding error - existing temptables found when disposing database. Must be dropped!, referer: http://192.168.23.17/moodle/backup/backup.php