You could use Bulk User Actions to create a download file of your current users and then upload users to your Moodle cloud site. The only thing you’ll lose is their password, which can easily be reset in bulk or individually - everything else will be transferrred.
If you're backing up courses from your old site though, you can include enrolled user data and new accounts will be created on your new site for the restored courses. You’ll still need to sort the passwords though.
Right, that worked. Thanks a lot.
Although it seems the only option about passwords was "generate if needed and send via e-mail". I hadn't told the students that I'm moving the site, so they may be confused about those messages.
You could use that, or use a generic password in the upload file and tell them by email when you’re ready.
