Teacher can edit one course but not another (same role assignments)

Teacher can edit one course but not another (same role assignments)

by Conn Warwicker -
Number of replies: 3
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Hi,

We're having a very strange issue which I can't work out, and which is becoming increasingly urgent.

We have teachers enrolled onto 2 different courses, on one of the courses they have edit/add activities, on the other they cannot.


To summarise:

  • Same user is enrolled to both courses in the same role - teacher (Exercise Manager)
  • Both courses are in the same category
  • Both courses are visible
  • When checking the permissions on the course, both only have the user as Exercise manager on that course and Authenticated user in system, yet their 'course:manageactivities' permission is different
  • The category doesn't have any special permissions set
  • It's the same for the other teacher enrolled on both courses
  • We have customised the role permissions, but its working fine on one course, so don't see why it wouldn't on the other?


Here's a screenshot of the permissions check on both courses, with the same user:


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As you can see, on the first they have the permission, on the second, they don't.


We have both courses as templates in another category, which we then restore into a new course in a new client's category, and add users to. There are no enrolments or special permissions on the template courses, before they are restored into a new one, so I don't think that would have anything to do with it, but I could be wrong.



We are hosted elsewhere, so I do not have access to the database to check what is happening in there, or upload/change any code to test things.


I'm utterly lost at the moment.


Anyone have any ideas?


Thanks.

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In reply to Conn Warwicker

Re: Teacher can edit one course but not another (same role assignments)

by Colin Fraser -
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The only thing I can think of is possibly that the Manager can manage a course, but not edit it...is that possible? Would adding the Teacher Role in the second course help? 

Is it also possible to create a small course, assign the Teacher role to those people. Back the course up and restore it and all Roles inside the course they can't edit. This may get around a restriction but I have no idea how to replicate this issue, so can't test it.   

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In reply to Colin Fraser

Re: Teacher can edit one course but not another (same role assignments)

by Conn Warwicker -
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I'm yet to find out what's actualyl causing this. We're creating the courses for clients based on template courses, restoring them into new ones in a new category, and I think there's something on the template causing the issue.

I've found that going to Course Admin -> Reset -> Reset Course Overrides, fixes it, so something being imported from the template course, has a course override. But I've tried importing just activities, I've even tried doing a restore with nothing ticked, just a blank restore from the template and the issue still arises, so there is something hidden on that template which is overriding the permissions for the teacher role.

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In reply to Conn Warwicker

Re: Teacher can edit one course but not another (same role assignments)

by Conn Warwicker -
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Resolved it in the end. One of the template courses had some role permission overrides, which were getting copied across every time we made a new version of it.

Average of ratings: Useful (1)