Hello,
When I am editing a course, I am unable to delete activities, bell works, or anything for that matter. When I attempt to do so, I simply get an error message that says "unknown error." I have tried to use google chrome and safari, but the error message remains the same. When I attempt to delete the content, the error message appears, the content disappears briefly, but then the content will return when the page is refreshed.
Any suggestions?
Thank you for your help Howard. How exactly would I turn on debugging? Would I need an understanding of the code, or can I turn it up to developer level from the Moodle site?
Click the link in blue - Debugging
Or Site administration > Development > Debugging
As Yogesh says, purging your caches is worth a try - Site administration > Development > Purge all caches
Ok, thank you Howard! I updated the debugging reports and purged the cache. Could you tell me how to check the server for reports?
Even after updating the debugging setting, the error message still just reads "unknown error"
You look in your web server's error log..... I can see what's coming next
And to answer the inevitable question, we need to know what the operating system is and what your web server software is?
Do you mean that Moodle is installed locally on your Mac (which is not impossible but unusual).
You need to access the error log on the Moodle server. Who installed Moodle and how did they do it? Are you the administrator? If you are not, you probably need to find whoever is.
You won't.... the **web server** error log. This is written by the web server software (e.g. Apache) on the web server itself.
If it's not you, you'll probably need to ask your server administrator.
Yes. Definitely debugging and logs should give you an idea. Also in my experience sounds also like a cache issue.
