General help

Usman,

Thank you for your suggestions!  I will keep this in mind.  I am preparing for some scheduled off time so I am leaving things as is until I will be able to troubleshoot things.  Everything is calm on the user side for now.  I didn't see any htaccess files where they shouldn't be or anything changing to default like the other site owners.   However, on one of your posts you said that permissions should be 755.  My moodle folders are 755 but all of the php files inside are 644.  Is this normal?

Donna

I have been having similar problems since the beginning of May

I am using Moodle 3.0

At first I got the ERR_TOO_MANY_REDIRECTS.  I found this thread and tried several of the fixes.

Finally I called HostMonster (I believe they are associated with Blue Host)  After a discussion, the tech said he would restore my site.  The next day everything worked.  The NEXT DAY I got into a different type of problem.

My homepage comes up with a student's name (before I log on)  My home page and THE SECOND class in my list seems to be taken over by this student's name.  Even when I sign on, if I go directly to these pages, I see his name.  The assignments on the 2nd class, show as if I am a student.  OTHER classes seem to work.  I see my name and admin tools in them.  When at the home page I see an OLD version of the home page.  I have made some additions to the class list since this has happened and none of them show.

If I click on the subcategory tag, I see my name and a list of all courses (including the new ones)

The second course is my largest course.  When things went bad, it had about 250 students in it.  One of my student suggested reducing the number of students so I deleted some names, but that doesn't seem to make any difference.

I have also SUSPENDED the account of the student whose name shows up on the home page.  

I also tried making him an administrator.  I did the following.  I changed the name  slightly.  When I logged out and went to the home page.  I saw the OLD name.   When I tried to log out, I get the menu item and logged out, but was not able to get a login link UNTIL I went off the home page.   Then I was given the You are not logged on message and was able to log on as him.  I logged in with his slightly changed name and new administrator privileges.  On the home page, I will saw the old name (and also in the 2nd course) .. Everywhere else I now see his new name.

Somehow it appears that the Home page (and the 2nd course) are unreachable by normal links.

I was able to create a copy of the bad class and it seems to work, but all the students work in still in the original version and is not accessible.

How do I fix my home page.

How do I recover the 2nd class.

I am including a couple of screen shots.

So a little update to those more knowledgeable than me : 

while the main page mydomain.com gives ERR_TOO_MANY_REDIRECTS , I successfully loaded mydomain.com/index.php

From here, I would try and log in, however it would fail to load the next screen as it would try and redirect to : mydomain.com/login/index.php  <--- why does it do this???

In fact, it succeeded in logging in, because if I then load : mydomain.com/course/ , i will find myself successfully logged in. 

I am wondering if i should simply redirect to mydomain.com/course for the time being. 

EDIT: 

Which would not work - because even when logging in at mydomain.com/course/ , it still redirects back to mydomain.com/login/index.php initially. 

Simon, have you moved your site intact to siteground? As I had mentioned, issue isnt with BlueHost current configuration, but during transfer some files/DB may have gone corrupted.

If you can, I would recommend installing a fresh moodle and see if things go well.