HI,
One of my teachers is suggesting that when she enrolls a student in a course, they are then unrolled in Moodle due to an error and this occurs repeatedly. I have never experienced this and am quite dubious that this has actually occurred. Has anyone ever experienced this before?
And... can anyone direct me to a log which shows the action of a teacher enrolling a student so i can check whether she has actually tried to enrol this student?
We are on Version 2.9.4+
Many Thanks,
Leticia
Take a look in Site admin > Reports > Logs.
Look for items done by that Teacher on a particular day (to cut down the # items).
If they are successfully enrolling someone there will be two sequential log entries where the Event names are 'User enrolled in course' and 'Role assigned' showing the teacher enrolling the particular user, with the student name listed in the 'Affected user' column.
It is not possible for an otherwise normal user in a Teacher role in a course to remove a user's account from Moodle or indeed to affect their user account at all.
Thank you for the information. I have tested this and I can not find any reason this would occur on site. I am pleased that my suspicions have been cleared.
I personally believe it is a lack of Teacher action on their behalf.
Thanks again.
Leticia
This sounds like a situation were you might want to watch over her shoulder!
Funny you should mention that....i can't even turn due to the knife in my back
Just checking you don't have any automatic processes that might be enrolling/unenrolling.
As well as the site logs, which can be a bit overwhelming, each course has its own log too, from the course administration block.
If I can't reproduce an error, I like to go and visit the teacher and get them to do the task while I watch. It's the simplest way to suss things out.
Mark