So Bluehost has no answers for you ... the customer?!!! Why am I not surprised.
First, I do NOT host anything with Bluehost. I do NOT, therefore, have any first hand knowledge about their systems ... nor MOJO.
Second ... me thinks the MOJO 'plugin' installer installed moodle incorrectly for you.
Moodledocs quote:
"Securing moodledata in a web directory
If you are using a hosted site and you have no option but to place
'moodledata' in a web accessible directory. You may be able to secure it
by creating an .htaccess file in the 'moodledata' directory. This does
not work on all systems - see your host/administrator. Create a file
called .htaccess containing only the following lines:
order deny,allow
deny from all
https://docs.moodle.org/28/en/Installing_Moodle#Create_the_.28moodledata.29_data_directory
Where did MOJO install it? Was there/is there an .htaccess file in the moodledata directory?
So we are trying a different angle now and asking about WordPress ... installed by MOJO?
What do Bluehost FAQ's/Customer docs say about WordPress? This community is about Moodle.
Did you open a ticket with BlueHost?
https://my.bluehost.com/cgi/help/ticket
If I sound to be of no help ... it's cause I can't be ... given the situation. Can't do Vulcan Mind Melds with Bluehost servers!
Ken