Reminders not being sent

Reminders not being sent

by Sherri Place -
Number of replies: 3
I'm not sure what I'm doing wrong, but reminder emails aren't being sent for f2f sessions. Any idea why that is?

Thanks,
Sherri
Average of ratings: -
In reply to Sherri Place

Ang: Reminders not being sent

by Peter Hultberg -

Dear Sherri,

We use the Face to Face module, and we having the same trouble wiht Reminder Message.

The message is not sent out a few days before the session starts.

Confirmation Message and Cancellation Message are sent to the students.

regards Peter

In reply to Peter Hultberg

Re: Ang: Reminders not being sent

by Pierre Clavet -

Hello Sherri and Peter,

Sorry, don't have solution but I also have the same problem.  I will be watching this post.  Confirmation and cancellation emails works perfectly but not the reminder.

Thanks!
Pierre