"Sorry, but your IP number seems to have changed from when you first logged in. This security feature prevents crackers stealing your identity while logged in to this site. Normal users should not be seeing this message ..."

"Sorry, but your IP number seems to have changed from when you first logged in. This security feature prevents crackers stealing your identity while logged in to this site. Normal users should not be seeing this message ..."

von Jim Rehmann -
Anzahl Antworten: 3

I have a user who's logging back in, but is now getting the error message shown below

Sorry, but your IP number seems to have changed from when you first logged in. This security feature prevents crackers stealing your identity while logged in to this site. Normal users should not be seeing this message - please ask the site administrator for help.

Why?

Anhang JoansError.jpg
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Als Antwort auf Jim Rehmann

Re: "Sorry, but your IP number seems to have changed from when you first logged in. This security feature prevents crackers stealing your identity while logged in to this site. Normal users should not be seeing this message ..."

von Tim Hunt -
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This error comes when $CFG->tracksessionip is turned on in confgi.php, and someone's IP address does change while they are logged in. (See the description about 2/3 of the way down config-dist.php.)
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Als Antwort auf Tim Hunt

Re: "Sorry, but your IP number seems to have changed from when you first logged in. This security feature prevents crackers stealing your identity while logged in to this site. Normal users should not be seeing this message ..."

von Ray Fallon -

TIm,

Then how does a normal user clear this message and get back to their course if after clearing cache and or browser history  they still receive the same message or is it necessary to have an administrator make a change to "tracksessionip"

Thanks

Ray Fallon
Ramapo College

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Als Antwort auf Ray Fallon

Re: "Sorry, but your IP number seems to have changed from when you first logged in. This security feature prevents crackers stealing your identity while logged in to this site. Normal users should not be seeing this message ..."

von Tim Hunt -
Nutzerbild von Core developers Nutzerbild von Documentation writers Nutzerbild von Particularly helpful Moodlers Nutzerbild von Peer reviewers Nutzerbild von Plugin developers

The admin needs to change that setting. Having it turned on is clearly inappropriate for your users.

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