@Guillaume Vaslin, @Thiền Quan Sát Hơi Thở Minh, @Meizu Rin These issues will be fixed in our next release
@freddie valdez Our filter and plugin are compatible with Moodle 3.9.

I've been trying for two weeks now to get a quotation from wiris.com for the Mathtype plugin for implementation by my university, but I do not get any response from them. Can someone here assist me please?

@Marinda Faasen We honestly apologize for the delayed answer, our Sales Team will get back to you by e-mail.

Hi,

I have recently installed this plugin however when I preview a question that uses this plugin the following appears:

«math xmlns=¨http://www.w3.org/1998/Math/MathML¨»«mfrac»«mrow»«mn»4«/mn»«msup»«mi»x«/mi»«mn»2«/mn»«/msup»«mo»-«/mo»«mn»25«/mn»«/mrow»«mrow»«mn»6«/mn»«mi»x«/mi»«mo»§#160;«/mo»«mo»-«/mo»«mo»§#160;«/mo»«mn»15«/mn»«/mrow»«/mfrac»«/math»

Why is this? Please advise.

Many thanks,

Neil

@Neil Faulkner Please check that MathType filter is enabled and placed in the first position in the list of Moodle filters

Installed in CentOS 7 Moodle 3.5.highest PHP 7.1.33 mysql 5.7.32. When using the test script
/filter/wiris/info.php everything shows green OK's but when using button to test get the following:
uncaught exception: Eof

in file: /var/www/html/filter/wiris/integration/lib/haxe/io/BytesInput.class.php line 24
#0 /var/www/html/filter/wiris/integration/lib/com/wiris/plugin/impl/ImageFormatControllerPng.class.php(22): haxe_io_BytesInput->readBytes(Object(haxe_io_Bytes), 0, 8)
#1 /var/www/html/filter/wiris/integration/lib/com/wiris/plugin/impl/RenderImpl.class.php(93): com_wiris_plugin_impl_ImageFormatControllerPng->getMetrics(Object(haxe_io_Bytes), Array)
#2 /var/www/html/filter/wiris/integration/lib/com/wiris/plugin/impl/RenderImpl.class.php(114): com_wiris_plugin_impl_RenderImpl->getMetrics('94576447314c81e...', Array)
#3 /var/www/html/filter/wiris/integration/lib/com/wiris/plugin/impl/RenderImpl.class.php(153): com_wiris_plugin_impl_RenderImpl->showImageHash('94576447314c81e...', 'en')
#4 /var/www/html/filter/wiris/integration/lib/com/wiris/plugin/impl/TestImpl.class.php(65): com_wiris_plugin_impl_RenderImpl->showImageJson('94576447314c81e...', 'en')
#5 /var/www/html/filter/wiris/integration/test.php(11): com_wiris_plugin_impl_TestImpl->getTestPage()
#6 {main}
Please advise.

@Ken Task In order to have more details of the issue you are experiencing please provide us the test URL to support@wiris.com and we will investigate further. Thanks!

Never mind ... figured it out. Thanks for getting back however.

Hi, on page /filter/wiris/integration/test.php
i have this problem:
in file: |var|www|mymoodle|filter|wiris|integration|lib|com|wiris|plugin|impl|HttpImpl.class.php line 68
#0 |var|www|mymoodle|filter|wiris|integration|lib|php|Boot.class.php(769): com_wiris_plugin_impl_HttpImpl_1(Object(com_wiris_plugin_impl_HttpImpl), NULL, 'https:||www.wir...', 'Http Error #403')
#1 |var|www|mymoodle|filter|wiris|integration|lib|haxe|Http.class.php(532): _hx_lambda->execute('Http Error #403')
#2 |var|www|mymoodle|filter|wiris|integration|lib|php|Boot.class.php(769): haxe_Http_5(true, Object(com_wiris_plugin_impl_HttpImpl), Object(com_wiris_plugin_impl_HttpImpl), Array, Object(haxe_io_BytesOutput), true, 'Http Error #403')
#3 |var|www|mymoodle|filter|wiris|integration|lib|com|wiris|plugin|impl|HttpImpl.class.php(30): _hx_lambda->execute('Http Error #403')
#4 |var|www|mymoodle|filter|wiris|integration|lib|haxe|Http.class.php(444): com_wiris_plugin_impl_HttpImpl->onError('Http Error #403')
#5 |var|www|mymoodle|filter|wiris|integration|lib|haxe|Http.class.php(458): haxe_Http->customRequest(true, Object(haxe_io_BytesOutput), Object(php_net_SslSocket), NULL)
#6 |var|www|mymoodle|filter|wiris|integration|lib|com|wiris|plugin|impl|HttpImpl.class.php(43): haxe_Http->request(true)
#7 |var|www|mymoodle|filter|wiris|integration|lib|com|wiris|plugin|impl|RenderImpl.class.php(268): com_wiris_plugin_impl_HttpImpl->request(true)
#8 |var|www|mymoodle|filter|wiris|integration|lib|com|wiris|plugin|impl|TestImpl.class.php(63): com_wiris_plugin_impl_RenderImpl->showImage('d7233714e1c67ba...', '
and my rendering is not working

@Сергей Витальевич Смирнов If you have a proxy or firewall on your Moodle server please configure that in Server > HTTP > Web proxy so that the filter and plugin inherit the settings. If the still remains, please provide us with further details along with your URL to support@wiris.com. Thanks!

Dear, in the Moodle V3.10 of our university we have installed the extensions MathType ChemType of Atto and Filter of wiris. Since the beginning of April, when using the editor plugin, it was reported that the "demo version was expired". For a few more days it worked but then it no longer showed the symbology in the pop-up frame. We have not found information about it, but we need to know if the only option to continue using this resource is through the paid license. Thanks

@Edgardo Emiliano Please contact sales@wiris.com including the URL of your Moodle instance and the Sales team will help you with the license details.

Hello. Everything worked, but the other day it stopped, and during testing it gives the following:

uncaught exception: Http Error #403

in file: /var/www/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/HttpImpl.class.php line 68
#0 /var/www/moodle/filter/wiris/integration/lib/php/Boot.class.php(769): com_wiris_plugin_impl_HttpImpl_1()
#1 /var/www/moodle/filter/wiris/integration/lib/haxe/Http.class.php(532): _hx_lambda->execute()
#2 /var/www/moodle/filter/wiris/integration/lib/php/Boot.class.php(769): haxe_Http_5()
#3 /var/www/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/HttpImpl.class.php(30): _hx_lambda->execute()
#4 /var/www/moodle/filter/wiris/integration/lib/haxe/Http.class.php(444): com_wiris_plugin_impl_HttpImpl->onError()
#5 /var/www/moodle/filter/wiris/integration/lib/haxe/Http.class.php(458): haxe_Http->customRequest()
#6 /var/www/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/HttpImpl.class.php(43): haxe_Http->request()
#7 /var/www/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/RenderImpl.class.php(268): com_wiris_plugin_impl_HttpImpl->request()
#8 /var/www/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/TestImpl.class.php(63): com_wiris_plugin_impl_RenderImpl->showImage()
#9 /var/www/moodle/filter/wiris/integration/test.php(11): com_wiris_plugin_impl_TestImpl->getTestPage()
#10 {main}

@Дмитрий Щедрин Please contact sales@wiris.com including the URL of your Moodle instance and the Sales team will help you with the license details.

Hi

When I try to install Wiris under 3.11 with the latest version I get this error message?


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
in file: /var/www/html/moodle/filter/wiris/integration/lib/php/Boot.class.php line 253

#0 [internal function]: _hx_error_handler()

#1 /var/www/html/moodle/filter/wiris/integration/lib/php/Boot.class.php(876): file_put_contents()

#2 /var/www/html/moodle/filter/wiris/integration/lib/com/wiris/system/CallWrapper.class.php(44): require_once('...')

#3 /var/www/html/moodle/filter/wiris/classes/pluginwrapper.php(80): com_wiris_system_CallWrapper->init()

#4 /var/www/html/moodle/filter/wiris/classes/pluginwrapper.php(54): filter_wiris_pluginwrapper->init()

#5 /var/www/html/moodle/filter/wiris/settings.php(35): filter_wiris_pluginwrapper->__construct()

#6 /var/www/html/moodle/lib/classes/plugininfo/filter.php(88): include('...')

#7 /var/www/html/moodle/admin/settings/plugins.php(245): core\plugininfo\filter->load_settings()

#8 /var/www/html/moodle/lib/adminlib.php(8857): require('...')

#9 /var/www/html/moodle/admin/upgradesettings.php(22): admin_get_root()

#10 {main}
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

I should point out that I had Wiris installed under 3.9 but this error first arose when I was doing the upgrade to 3.11. I have since uninstalled Wiris to continue the upgrade (now successful) but would like to get Wiris back please.