Moodle Plugins directory: Inactive User Cleanup | Moodle.org

Inactive User Cleanup
Automate the process of removing inactive users from your site using Inactive User Cleanup. Each inactive user will receive a customized email as per predefined inactivity dates before account deletion.
Note: The cleanup process is run by the Moodle cron, so while Moodle removes the clutter, this solution cleans up the inactive learners for your courses.
Add Interval Time - You can set an interval time for your students before thay get automatically removed during the cleanup. Learners will receive an email requesting the deletion of their accounts if the interval time exceeds the limit you've set.
Check and Assess Timestamp - An interesting feature of this solution is that is compares the last activity time with the present time. The deletion process begins if the interval between the two timestamps is longer than what has been set.
Send Notification Email - Another unqiue feature of this solution is that that whenever before deleting an inactive accounts students get notifies about the deletion process. This gives them the opportunity to reactivate their account.
Hassle-Free Cleanup - This is such a simple and easy solution, you can avoid having to manually go through and delete each account.
Try out this efforless way of cleaning up your inactive users.
Exception occurred while calling tool_inactive_user_cleanup\privacy\provider::get_contexts_for_userid.
I would like to share more details about the bug. The issue is present in the following file :
admin/tool/inactive_user_cleanup/classes/privacy/provider.php Line no 144
in the function "get_contexts_for_userid"
$sql = "SELECT c.id
FROM {context} c
INNER JOIN {user} u ON u.id = :userid
LEFT JOIN {tool_inactive_user_cleanup} iu ON iu.userid = u.id
WHERE c.contextlevel = :contextlevel
AND c.instanceid = u.id
AND u.id = :userid";
You have used 3 named parameters in the SQL :userid, :contextlevel and :userid
while you are passing only 2 parameters in $params :
$params = [
'contextlevel' => CONTEXT_MODULE,
'discussionuserid' => $userid,
];
Due to this in the function "fix_sql_params" defined in :
lib/dml/moodle_database.php Line no 954
It triggers and exception that the query requires 3 parameters but there are only 2 parameters passed as we can see in $params.
If you pass 3 named parameters in query Moodle expects exact 4 parameters in $params
This is the 1st error even if this is passed this query will get caught at the following lines in
lib/dml/moodle_database.php
1. Line no 980 throw new dml_exception('missingkeyinsql', $key, '');
Since :userid is used but there is no value for userid in $params
2. Line no 990 throw new dml_exception('duplicateparaminsql');
Moodle does not expect two same named parameters (i.e. :userid and :userid) to be used in the sql query
It looks like the issue started around 3 weeks back when this commit was released :
https://github.com/dualcube/moodle-tool_inactive_user_cleanup/commit/603b6697269608cb8e6c5e94cb81de9247315023
A fix for this would look like this :
$sql = "SELECT c.id
FROM {context} c
INNER JOIN {user} u ON u.id = :juserid
LEFT JOIN {tool_inactive_user_cleanup} iu ON iu.userid = u.id
WHERE c.contextlevel = :contextlevel
AND c.instanceid = u.id
AND u.id = :wuserid";
$params = [
'contextlevel' => CONTEXT_MODULE,
'juserid' => $userid,
'wuserid' => $userid,
];
Please check from your end and try to replicate this issue.
Please let us know if this fixed the issue.
Regards,
Team DualCube
Only at the end of the listing did the max-input-vars message appear: "if this test fails, it will indicate a problem. It is recommended that the PHP configuration of max-input-vars be at least 5000."
After clicking OK, the site did not proceed with the installation and got stuck in a loop at this requirement checking phase. I managed to cancel the plugin installation, but now the site remains in the same update loop. However, there is nothing about the plugin and the max-input-vars.
My moodle ios Moodle 4.0.6+ (Build: 20230224)
Nome Informação Relatório Plugin Status
moodle
a versão 3.6 é necessária e você está usando a versão 4.0.6+ (Build: 20230224)
OK
unicode
deve ser instalado e habilitado
OK
database mariadb (5.5.5-10.2.38-MariaDB-log)
a versão 10.2.29 é necessária e você está usando a versão 10.2.38
OK
php
a versão 7.3.0 é necessária e você está usando a versão 7.4.26
OK
pcreunicode
recomendado como instalado/habilitado
OK
php_extension iconv
deve ser instalado e habilitado
OK
php_extension mbstring
deve ser instalado e habilitado
OK
php_extension curl
deve ser instalado e habilitado
OK
php_extension openssl
deve ser instalado e habilitado
OK
php_extension tokenizer
recomendado como instalado/habilitado
OK
php_extension xmlrpc
recomendado como instalado/habilitado
OK
php_extension soap
recomendado como instalado/habilitado
OK
php_extension ctype
deve ser instalado e habilitado
OK
php_extension zip
deve ser instalado e habilitado
OK
php_extension zlib
deve ser instalado e habilitado
OK
php_extension gd
deve ser instalado e habilitado
OK
php_extension simplexml
deve ser instalado e habilitado
OK
php_extension spl
deve ser instalado e habilitado
OK
php_extension pcre
deve ser instalado e habilitado
OK
php_extension dom
deve ser instalado e habilitado
OK
php_extension xml
deve ser instalado e habilitado
OK
php_extension xmlreader
deve ser instalado e habilitado
OK
php_extension intl
deve ser instalado e habilitado
OK
php_extension json
deve ser instalado e habilitado
OK
php_extension hash
deve ser instalado e habilitado
OK
php_extension fileinfo
deve ser instalado e habilitado
OK
php_extension sodium
recomendado como instalado/habilitado
OK
php_extension exif
recomendado como instalado/habilitado
OK
php_setting memory_limit
configuração recomendada detectada
OK
php_setting file_uploads
configuração recomendada detectada
OK
php_setting opcache.enable
configuração recomendada detectada
OK
Do keep us posted.
Exception occurred while calling tool_inactive_user_cleanup\privacy\provider::get_contexts_for_userid.
This means that plugin tool_inactive_user_cleanup did not complete the processing of data. The following exception information may be passed on to the plugin developer:
ERROR: Incorrect number of query parameters. Expected 3, got 2.
#0 /home/xxx/public_html/lib/dml/mysqli_native_moodle_database.php(1331): moodle_database->fix_sql_params('\n ...', Array)
#1 /home/xxx/public_html/privacy/classes/local/request/contextlist.php(71): mysqli_native_moodle_database->get_recordset_sql('\n ...', Array)
#2 /home/xxx/public_html/admin/tool/inactive_user_cleanup/classes/privacy/provider.php(148): core_privacy\local\request\contextlist->add_from_sql('SELECT c.id\n ...', Array)
#3 /home/xxx/public_html/lib/moodlelib.php(8292): tool_inactive_user_cleanup\privacy\provider::get_contexts_for_userid(41872)
#4 /home/xxx/public_html/privacy/classes/manager.php(578): component_class_callback('tool_inactive_u...', 'get_contexts_fo...', Array)
#5 /home/xxx/public_html/privacy/classes/manager.php(611): core_privacy\manager::component_class_callback('tool_inactive_u...', 'core_privacy\\lo...', 'get_contexts_fo...', Array)
#6 /home/xxx/public_html/privacy/classes/manager.php(238): core_privacy\manager->handled_component_class_callback('tool_inactive_u...', 'core_privacy\\lo...', 'get_contexts_fo...', Array)
#7 /home/xxx/public_html/admin/tool/dataprivacy/classes/task/process_data_request_task.php(93): core_privacy\manager->get_contexts_for_userid(41872)
#8 /home/xxx/public_html/lib/classes/cron.php(508): tool_dataprivacy\task\process_data_request_task->execute()
#9 /home/xxx/public_html/lib/classes/cron.php(302): core\cron::run_inner_adhoc_task(Object(tool_dataprivacy\task\process_data_request_task))
#10 /home/xxx/public_html/lib/classes/cron.php(128): core\cron::run_adhoc_tasks(1726563604, 0, true, 1726563602)
#11 /home/xxx/public_html/admin/cron.php(80): core\cron::run_main_process(0)
#12 {main}
Thanks in advance.
Mark
Our team is looking into this. For now you can track the issue from here - https://github.com/dualcube/moodle-tool_inactive_user_cleanup/issues/29
For example, part of our school policy is if you get caught plagiarizing, or you accumulate and max out the set number of demerits/marks (scoring system for rule-breaking), or are excessively hostile to school staff, you're suspended for a certain length of time based on the severity of the infractions. (And would be outside the timeframe I use to remove inactive users.)
And, we have a few accounts that only get used periodically (often outside of the timeframe I use for manually removing idle users), plus a couple I use as "sample" students for testing features and making tweaks.
I DO NOT want those to ever get deleted. So this would be great, if there were a way to say "exclude these users from the deletion process." Is that doable? Or in the works?
Like I said, this would save me so much work in the user maintenance "department", and I wouldn't have to mess with csv files with user data (and "shredding" it later) like I'm currently doing.
To ensure you receive the best assistance, I kindly recommend reaching out to our development team directly via this link:https://dualcube.com/contact-us/. They will be able to provide you with more detailed support.
Please ensure you're using the latest version from GitHub, as there doesn't seem to be an error at that line. I recommend uninstalling your current version, installing the updated one from GitHub, and checking again.
Let us know how it goes.
2.7.2 2.7.4 and 2.7.5 are all apparently compatible with my Moodle 4.1
However, when I try 2.7.5 (and the Githib master version), I see:
Plugin Version: 2025010900
Required Moodle version: 2022112815
Installation Aborted due to validation failure
My Question: Should I try 2.7.4 or 2.7.2 - which will work for me?
Thank you for any guidance you can give.
In order to use the latest version of Inactive User , you need to use Moodle version 4.1.15 . So kindly update Moodle and then update the plugin.
Please do keep us posted.
My version of Moodle is 4.5.3 with PHP 8.1
Each day, I can see in my log file the same message "PHP Warning: Attempt to read property "date" on bool in /public_html/moodle/admin/tool/inactive_user_cleanup/classes/task/tool_inactive_user_cleanup_task.php on line 79"" more than 100 times.
Thanks in advance