Help Desk

Blocks ::: block_helpdesk
Maintained by Jonathan Doane, Matt Oquist, David Zaharee, Jérôme Mouneyrac
Moodle help desk block to facilitate technical support within Moodle.

Help Desk 2013082906

Moodle 1.9
Released: nedjelja, 18. svibnja 2014., 20:54
Download
Moodle-Block-Helpdesk

Sponsored/maintained by:
Virtual Learning Academy Charter School (vlacs.org)

Developers:
Jon Doane

Supported Moodle versions:
* 1.9.5+

Introduction:
If you run a help center and need a ticket tracking system, and especially
if you use Moodle osmijeh, this block might help you out. It's a simple way for
users to ask questions that get tracked until your help desk staff can
answer them fully.

Matt Oquist
Wed Mar 14 13:51:46 EDT 2012

Version information

Version build number
2013082906
Can be updated from
1.9 (Plugin Build 2013061702)
Maturity
Unknown
MD5 Sum
bd48d6d1eb13b99df49c193a4f0f3741
Supported software
Moodle 1.9
  • Latest release for Moodle 1.9

Version control information

Version control system (VCS)
GIT
VCS repository URL
VCS branch
MOODLE_19_STABLE

Default installation instructions for plugins of the type Blocks

  1. Make sure you have all the required versions.
  2. Download and unpack the block folder.
  3. Place the folder (eg "myblock") in the "blocks" subdirectory.
  4. Visit http://yoursite.com/admin to complete the installation
  5. Turn editing on in any home or course page.
  6. Add the block to the page
  7. Visit the config link in the block for more options.