Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.0.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
invalid ssl/tls configuration problem Picture of ling yang ling yang 1 Emma Richardson
Tue, 6 Dec 2016, 9:08 PM
Upgrade to 3.2 Picture of John Pap John Pap 3 Emma Richardson
Tue, 6 Dec 2016, 9:07 PM
Base and canvas themes gone in 3.2 Picture of Fred Yankowski Fred Yankowski 1 Mary Evans
Tue, 6 Dec 2016, 8:16 PM
Moodle 3.1.2+ to 3.2 (In MAMP) upgrade error-Exception - Call to a member function setup() on null Picture of William Stewart William Stewart 11 William Stewart
Tue, 6 Dec 2016, 12:43 PM
cPanel triggered autoupgrade of 3.1->3.2 fails Picture of Eric Remy Eric Remy 4 Rick Jerz
Tue, 6 Dec 2016, 8:04 AM
Moodle 3 returned to Install page after being configured and working Picture of Geoff Rochester Geoff Rochester 3 Ken Task
Tue, 6 Dec 2016, 7:41 AM
problem to install moodle 2.7 on ovh serveur Picture of georgio ramazzaqui georgio ramazzaqui 1 Laurent BANNWARTH
Tue, 6 Dec 2016, 7:30 AM
Upgrade issues, PLEASE HELP! Picture of I J I J 6 Emma Richardson
Mon, 5 Dec 2016, 11:22 PM
getsiteadminbranch.php 500 Internal Server Error Picture of sameh Ahmed sameh Ahmed 1 Emma Richardson
Mon, 5 Dec 2016, 11:08 PM
3.1.3+: Description problems after upgrading from 2.7.: not editable Picture of Monica Franz Monica Franz 2 Monica Franz
Mon, 5 Dec 2016, 3:54 PM
What’s New in 3.2? Picture of Natassia Stelmaszek Natassia Stelmaszek 15 Derek Chirnside
Mon, 5 Dec 2016, 1:11 PM
Error 500 when installing a plug-in or importing a new language Picture of Alejandro Mauro Alejandro Mauro 1 Ken Task
Mon, 5 Dec 2016, 5:19 AM
"The data source class does not exist" - upgrade error Picture of Johann Angsuesser Johann Angsuesser 26 Ken Task
Mon, 5 Dec 2016, 1:49 AM
Moodle Installation Help [CentOS 6 AMP] Picture of Mike Werezak Mike Werezak 5 Ken Task
Sun, 4 Dec 2016, 11:22 PM
Trusted Repo Sites Picture of Natassia Stelmaszek Natassia Stelmaszek 9 Ken Task
Sun, 4 Dec 2016, 10:47 PM
Wrong results in grid format while upgrading the to 3.1n Picture of Irith Herman Irith Herman 0 Irith Herman
Sun, 4 Dec 2016, 9:25 PM
Multiple inner join in moodle 2.8 Picture of vysakh b vysakh b 2 vysakh b
Sat, 3 Dec 2016, 5:47 PM
Installing - Refused to execute script Picture of Jaco van der Walt Jaco van der Walt 5 Emma Richardson
Fri, 2 Dec 2016, 9:06 PM
Can't restore course to local server Picture of Mark Whitesides Mark Whitesides 2 Emma Richardson
Fri, 2 Dec 2016, 2:43 AM
Two Moodle Instances on one server Picture of Lars Kumbier Lars Kumbier 11 Randy Thornton
Fri, 2 Dec 2016, 2:25 AM
Upgrading customized moodle Picture of Lakshmi Rajkumar Lakshmi Rajkumar 5 Usman Asar
Fri, 2 Dec 2016, 1:18 AM
Cannot read file. Either the file does not exist or there is a permission problem. Picture of selena williams selena williams 1 Howard Miller
Thu, 1 Dec 2016, 6:27 PM
Upgrading from 2.8.x to 3.1.3+ Picture of Jeff Mitchell Jeff Mitchell 3 Ken Task
Thu, 1 Dec 2016, 5:29 AM
Windows complete install 3.1.3 - Debug info: MySQL server has gone away Picture of Jeff Martin Jeff Martin 3 Jeff Martin
Wed, 30 Nov 2016, 9:44 PM
Moving Moodle from one system to another Picture of Swapnil Patel Swapnil Patel 3 Usman Asar
Wed, 30 Nov 2016, 6:47 PM
Accessing moodle from internet using dydns.org Picture of rafe muhammed rafe muhammed 3 Usman Asar
Wed, 30 Nov 2016, 6:45 PM
Receiving Database Error Message When Attempting to Access Moodle Site Picture of Ericka James Ericka James 2 Emma Richardson
Wed, 30 Nov 2016, 10:09 AM
Error installing moodle on Windows 10 Picture of John Nguyen John Nguyen 3 Howard Miller
Wed, 30 Nov 2016, 7:14 AM
Instalación Ragged Jennifer Mayo 1 Helen Foster
Wed, 30 Nov 2016, 1:00 AM
Error after upgrading from 2.7 to 3.1 latest Picture of Darren H Darren H 1 Vitaly Rymarau
Tue, 29 Nov 2016, 4:06 PM
sharing moodle data directory (yearly instances) Picture of Edwin Acevedo Edwin Acevedo 3 Ken Task
Tue, 29 Nov 2016, 8:16 AM
Fatal error after upgrading to 3.1 (mediacore) Picture of Ludo M Ludo M 1 Ludo M
Tue, 29 Nov 2016, 6:23 AM
bad display Picture of joel Green joel Green 11 joel Green
Tue, 29 Nov 2016, 12:16 AM
MIgrate Moodle On-Premise to Moodle Azure Web App Picture of Sandy AZorin Sandy AZorin 1 Howard Miller
Mon, 28 Nov 2016, 11:34 PM
Issues on upgrading to 3.1.2 Picture of Davide Davide Davide Davide 11 Davide Davide
Mon, 28 Nov 2016, 9:43 PM
"Migrate" a installation to a new Server Picture of Michael Brost Michael Brost 5 Ken Task
Sat, 26 Nov 2016, 12:04 AM
Site Backup - moodledata directories Picture of Richard Trout Richard Trout 5 Ken Task
Fri, 25 Nov 2016, 7:24 AM
ERROR!!! The code you are using is OLDER than the version that made these databases Picture of Ramakrishna Datla Ramakrishna Datla 2 Howard Miller
Fri, 25 Nov 2016, 5:12 AM
No input file specified Picture of Ramakrishna Datla Ramakrishna Datla 2 Ramakrishna Datla
Thu, 24 Nov 2016, 9:34 PM
Develop something that sends information to each user course completion Picture of Matheus Freitas Matheus Freitas 2 Matheus Freitas
Thu, 24 Nov 2016, 6:59 PM
PHP Fatal error: Call to undefined function get_string() Picture of premthilak c premthilak c 8 Rick Jerz
Wed, 23 Nov 2016, 11:32 PM
Fatal Error on fresh install - string_manager_standard.php on line 79 Picture of Rob Kinnear Rob Kinnear 0 Rob Kinnear
Wed, 23 Nov 2016, 10:18 PM
Sharing database between 2 moodles error (one via PC for internal and one via r-pi for web access) Picture of Steve Richards Steve Richards 1 Steve Richards
Wed, 23 Nov 2016, 7:37 PM
installation (version 5.5.31 is required and you are running 5.5.5.10.1.10) Picture of renato agura renato agura 15 bipin gaur
Wed, 23 Nov 2016, 7:35 PM
No admin tab!!! Help Picture of Danica Lambert Danica Lambert 1 Mary Cooch
Wed, 23 Nov 2016, 3:12 PM
Moodle home Wrong redirection Picture of M Als M Als 1 M Als
Wed, 23 Nov 2016, 1:40 PM
site migration Picture of Nicholas Rathbun Nicholas Rathbun 1 Nicholas Rathbun
Wed, 23 Nov 2016, 2:56 AM
Upgrade Help Picture of Lee Daymond Lee Daymond 9 Ken Task
Tue, 22 Nov 2016, 5:11 AM
Moodle 3.1.3. installation error Picture of cristi etegan cristi etegan 4 cristi etegan
Tue, 22 Nov 2016, 3:51 AM
Automatic update to Moodle 3.1.3 didn't work Picture of Matthias Giger Matthias Giger 7 Ken Task
Tue, 22 Nov 2016, 2:08 AM
New settings on upgradesettings.php dissapeared while making selections, can we get them back? Old work pic. Paul Vasilauskis 3 Paul Vasilauskis
Mon, 21 Nov 2016, 10:51 PM
Not able to "Start Moodle.exe" Picture of ajit singh ajit singh 1 Davide Davide
Mon, 21 Nov 2016, 9:41 PM
I have a problem with my moodle site please. When I finished install , the CSS file doesn't load. Picture of zea one zea one 0 zea one
Mon, 21 Nov 2016, 7:46 PM
CSS file not loading (moodle 2.5) Picture of Luis Ibhiabor Luis Ibhiabor 8 zea one
Mon, 21 Nov 2016, 4:35 PM
HTTP ERROR 500 after accept Conditions during Installation Picture of john john john john 3 Ken Task
Mon, 21 Nov 2016, 1:07 AM
Cannot install moodle on godaddy server Picture of premthilak c premthilak c 22 Rick Jerz
Sat, 19 Nov 2016, 11:10 AM
NBC Learn Plugin is not showing on moodle site Picture of Syed Ali Syed Ali 0 Syed Ali
Sat, 19 Nov 2016, 6:19 AM
Guest can no longer view courses after Moodle 3.1.3 upgrade Picture of Paul Murray Paul Murray 6 Paul Murray
Fri, 18 Nov 2016, 9:09 PM
External database not connected Picture of Aditya Dubay Aditya Dubay 14 Salman Zaidi
Fri, 18 Nov 2016, 1:15 AM
could not verify that actually send the message (and not a spammer) Picture of Jamshed I Jamshed I 0 Jamshed I
Fri, 18 Nov 2016, 12:29 AM
How to set the default settings they ask you about when you complete an upgrade? Picture of Andrew Leer Andrew Leer 6 Paul Vasilauskis
Thu, 17 Nov 2016, 10:16 PM
Updating results in links back to Admin profile, not correct links Picture of Peter de Mamiel Peter de Mamiel 2 Peter de Mamiel
Thu, 17 Nov 2016, 9:57 PM
Easy(er) Moodle Upgrading Picture of P Bowers P Bowers 10 P Bowers
Thu, 17 Nov 2016, 3:23 AM
Migrating 2.7 to 3.1 on a different Server, 2 Courses Picture of Wendell Clark Wendell Clark 7 Ken Task
Wed, 16 Nov 2016, 11:41 PM
Internal Server Error , while installing Picture of premthilak c premthilak c 1 Howard Miller
Wed, 16 Nov 2016, 6:10 PM
Cron, PHP and Windows not getting along? Picture of Ryan Marshall Ryan Marshall 2 Ryan Marshall
Wed, 16 Nov 2016, 12:36 AM
cURL error 77 when checking for updates Picture of Verity Web Services Verity Web Services 3 Verity Web Services
Tue, 15 Nov 2016, 11:00 PM
Cron job throws install.php errors Picture of tasty minerals tasty minerals 4 tasty minerals
Tue, 15 Nov 2016, 7:47 PM
Upgrading on MAMP Picture of John Pap John Pap 4 Emma Richardson
Mon, 14 Nov 2016, 10:50 PM
installation problem Picture of nithiya malar nithiya malar 4 nithiya malar
Mon, 14 Nov 2016, 8:48 PM
Warning: require_once(HTML/QuickForm.php): failed to open stream: No such file or directory in D:\Data\inetpub\wwwroot\AAI\E-GDT\lib\formslib.php on line 24 Starduster Steve Ricketts 4 Howard Miller
Mon, 14 Nov 2016, 1:19 AM
looking for suggestion on what to look for Picture of Kevin Ryman Kevin Ryman 1 Howard Miller
Sun, 13 Nov 2016, 6:02 PM
Help! 'Rogue' auto backups after upgrade to 3.1 Picture of Debbie K Debbie K 10 Ken Task
Sun, 13 Nov 2016, 1:30 AM
Moodle 1.9.9 to Moodle 3.1.2 What will I lose? Picture of Iban Cardona i Subiela Iban Cardona i Subiela 6 Emma Richardson
Fri, 11 Nov 2016, 8:53 PM
migrate database, configuration to new moodle server Picture of jeremy smit jeremy smit 17 Emma Richardson
Fri, 11 Nov 2016, 8:48 PM
HELP! Emails being sent to ALL USERS after moving to 3.1 Picture of William Bergman William Bergman 1 Emma Richardson
Thu, 10 Nov 2016, 10:57 PM
Upgrading Moodle Using Softaculoous - Younus Shah Picture of Younus Shah Younus Shah 5 Younus Shah
Thu, 10 Nov 2016, 9:43 PM
Download Feedback Activity Picture of Arnab Duttagupta Arnab Duttagupta 3 Arnab Duttagupta
Thu, 10 Nov 2016, 12:59 PM
Plugin Check returns error - any fix out there? Picture of Laurie Stevens Laurie Stevens 6 Michael Kang
Thu, 10 Nov 2016, 12:23 PM
$CFG->wwwroot Picture of Mark Rudnicki Mark Rudnicki 2 Mark Rudnicki
Thu, 10 Nov 2016, 4:13 AM
It is possible that the database is overloaded or otherwise not running properly Picture of Aretha Etienne Aretha Etienne 22 Baba Aldar
Wed, 9 Nov 2016, 8:22 PM
Error reading from database during install Moodle 2.9.2 Picture of Oddvar Øksendal Oddvar Øksendal 2 Dillon Esterhuizen
Wed, 9 Nov 2016, 5:23 PM
help with installation Picture of Tamara Thomas Tamara Thomas 8 Tamara Thomas
Wed, 9 Nov 2016, 10:33 AM
Need to Install Moodle on Eclipse or Netbeans DE Picture of ajit singh ajit singh 7 Howard Miller
Tue, 8 Nov 2016, 9:45 PM
bizarre markings after updating via git Picture of Eran Levin Eran Levin 3 Howard Miller
Tue, 8 Nov 2016, 6:05 PM
Brand new installation of Moodle, full installation on Windows - "This webpage has a redirect loop" Brawta's Profile Picture Point Right 16 andy doe
Tue, 8 Nov 2016, 8:16 AM
MS SQL 2016 support Picture of Adam Scarboro Adam Scarboro 0 Adam Scarboro
Tue, 8 Nov 2016, 1:21 AM
Change password not in user profile area after upgrade to 3.1 Picture of Debbie K Debbie K 7 Howard Miller
Mon, 7 Nov 2016, 7:00 PM
Verification Code Picture of Monique Gary Monique Gary 7 Tomo Horii
Sun, 6 Nov 2016, 3:43 PM
Completely lost on CLI cron job instructions Picture of Laurie Stevens Laurie Stevens 11 Laurie Stevens
Sun, 6 Nov 2016, 2:21 AM
Admin Login not show Banner Picture of Alejandro Decchi Alejandro Decchi 2 Alejandro Decchi
Sat, 5 Nov 2016, 6:37 AM
php version 5.4.4 is required and you are running 7.0.4PHP version 7 is not supported. Picture of premthilak c premthilak c 3 Marcus Green
Sat, 5 Nov 2016, 2:57 AM
how to downgrade from 3.1 to 2.8 moodle Picture of premthilak c premthilak c 4 Howard Miller
Fri, 4 Nov 2016, 9:14 PM
Trouble with MoodleCron-Setup.exe for Windows Moodle 3.0 Picture of Nate Stengrevics Nate Stengrevics 11 Elisa Cesarei
Fri, 4 Nov 2016, 7:24 PM
Multiple moodle in local server Picture of premthilak c premthilak c 1 Usman Asar
Fri, 4 Nov 2016, 5:47 PM
Moodle 2.1 Admin account locked Picture of Jamshed I Jamshed I 6 Helen Foster
Fri, 4 Nov 2016, 2:08 PM
Problem with SSL behind Web Application firewall Picture of Will Snow Will Snow 6 Will Snow
Thu, 3 Nov 2016, 10:24 PM
Customizing the Moodle Login Page Picture of Albert Ishengoma Albert Ishengoma 1 Emma Richardson
Thu, 3 Nov 2016, 10:06 PM
Moodle installation stripping all css/styling Picture of Yogesh Nahar Yogesh Nahar 1 Yogesh Nahar
Thu, 3 Nov 2016, 5:46 PM
Attempting manual install of Moodle. Should I try to execute Apache user command? Picture of Laurie Stevens Laurie Stevens 2 Laurie Stevens
Thu, 3 Nov 2016, 2:43 AM
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