Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Server migration and upgrade (utf8 & utf8mb4 table collation combo) Picture of heli guyheli guy 16 Emma Richardson
Tue, 23 Jan 2018, 2:21 AM
Installation Error Picture of Kyle LoganKyle Logan 2 Emma Richardson
Sun, 21 Jan 2018, 9:21 PM
Missing icons after hosting Picture of Kasun SiyambalapitiyaKasun Siyambalapitiya 1 Emma Richardson
Sun, 21 Jan 2018, 9:08 PM
best way to install Moodle Picture of ibrahim ibrahimibrahim ibrahim 0 ibrahim ibrahim
Sun, 21 Jan 2018, 2:57 AM
Upgrade Error from 3.0.4 (Build: 20160509) to 3.4 Picture of Gaurav ParasharGaurav Parashar 1 Ken Task
Sat, 20 Jan 2018, 6:57 PM
Copying a theme over to new instance Picture of nick wilsonnick wilson 1 nick wilson
Sat, 20 Jan 2018, 3:27 AM
Can't upgrade from 3.3.1 to 3.3.4 (Barracuda issue) Picture of Martin MillmoreMartin Millmore 13 nick wilson
Sat, 20 Jan 2018, 1:40 AM
Moodle Site Problem Picture of Kyle LoganKyle Logan 3 Emma Richardson
Fri, 19 Jan 2018, 9:40 PM
Responses not working after update to 3.4.x Picture of Brian RigwaldBrian Rigwald 0 Brian Rigwald
Fri, 19 Jan 2018, 5:18 PM
Moodle Theme Stopped Working After Purge Cache Picture of Linas PeckysLinas Peckys 11 Kahraman Bulut
Fri, 19 Jan 2018, 9:05 AM
Database Deadlock when upgrading Moodle CPER logoRolf Cper 6 Emma Richardson
Thu, 18 Jan 2018, 9:15 PM
Messaging Error that causes Server 500 error RTR Learning LogoRTR Admin 8 Michael Brost
Thu, 18 Jan 2018, 8:16 PM
Moodle & Dspace Picture of rashad al masryrashad al masry 2 rashad al masry
Thu, 18 Jan 2018, 3:00 PM
Enrol Users, Internet Explorer & Moodle 3.4 Picture of Maureen CulponMaureen Culpon 17 Phu Phan
Thu, 18 Jan 2018, 2:56 PM
Ned Mentee Manager plugin block Picture of Jamie TinleyJamie Tinley 0 Jamie Tinley
Thu, 18 Jan 2018, 6:34 AM
No forum post get send as email .... Picture of werner cyrmonwerner cyrmon 10 Matteo Scaramuccia
Thu, 18 Jan 2018, 6:32 AM
Course restore fails with database write error - mdl_assisubm_assusegroatt_uix Picture of Vickie AndersonVickie Anderson 0 Vickie Anderson
Thu, 18 Jan 2018, 12:26 AM
Upgrade Moodle 3.1 to 3.4 PHP/SOLr error Picture of Ron VitugRon Vitug 12 Ken Task
Wed, 17 Jan 2018, 8:55 PM
error/An error occurred whilst communicating with the server Picture of Eldho JoyEldho Joy 0 Eldho Joy
Wed, 17 Jan 2018, 12:40 PM
Can not find data record in database table context Picture of Richard LianRichard Lian 53 Peshali Randika
Wed, 17 Jan 2018, 12:25 PM
Error mdl_tool_usertours_tours upgrading from M3.1.4 - M3.2.1+ Picture of Reece JonesReece Jones 5 Felipe Kinder
Wed, 17 Jan 2018, 6:53 AM
Atto editor not showing up Picture of Miro IliašMiro Iliaš 3 Ken Task
Wed, 17 Jan 2018, 4:31 AM
Installing moodle 3.4 on Cloudways with Debian distro Picture of Skeeter HarrisSkeeter Harris 2 Skeeter Harris
Tue, 16 Jan 2018, 11:18 PM
error in installing Moodle-Your database has tables using Antelope as the file format mynamemoodle question 2 Ken Task
Tue, 16 Jan 2018, 8:58 PM
installation (version 5.5.31 is required and you are running 5.5.5.10.1.10) Picture of renato agurarenato agura 37 Bao Do Quoc
Tue, 16 Jan 2018, 3:29 PM
Can't get through the installation process! Problem with admin account setup Picture of Иван ХаритоновИван Харитонов 27 Troy Wolf
Tue, 16 Jan 2018, 9:09 AM
Which database? Picture of Danielle AnthaDanielle Antha 2 Dan Bennett
Tue, 16 Jan 2018, 12:14 AM
Redirection from apache2 server to nginx reverse proxy server w moodle 3.3 Picture of Carolynn BellavanceCarolynn Bellavance 4 Carolynn Bellavance
Mon, 15 Jan 2018, 9:52 PM
Restoring Moodle 2 backup of Front Page. Moodle 3.3+ Picture of Dave EmsleyDave Emsley 0 Dave Emsley
Mon, 15 Jan 2018, 9:44 PM
Class 'core\session\manager' not found Picture of Kelly ChKelly Ch 0 Kelly Ch
Mon, 15 Jan 2018, 7:41 PM
Missing images after migration MeBen Laor 27 Rocky Richard
Mon, 15 Jan 2018, 12:16 AM
Installation Moodle 3.4 SQL execution error Picture of Uyghur MaaripUyghur Maarip 2 Uyghur Maarip
Sat, 13 Jan 2018, 11:53 PM
Site administration link links to a blank page! Picture of Chris CharitosChris Charitos 1 Howard Miller
Sat, 13 Jan 2018, 7:48 PM
Upgrading Mod_Quiz/Events API Picture of William KaneWilliam Kane 4 Emma Richardson
Sat, 13 Jan 2018, 4:57 AM
Scripts and styles not working (404) on fresh installation Picture of Raketen WissenschaftRaketen Wissenschaft 1 Raketen Wissenschaft
Sat, 13 Jan 2018, 1:10 AM
Wrong mime types for CSS/JS resources Picture of Greg RobsonGreg Robson 5 Raketen Wissenschaft
Sat, 13 Jan 2018, 1:08 AM
service not available moodle 3.3 Picture of ivan Rivasivan Rivas 0 ivan Rivas
Sat, 13 Jan 2018, 12:44 AM
Purging Moodle Cache directory. Picture of Joe SchmoeJoe Schmoe 1 Howard Miller
Fri, 12 Jan 2018, 6:03 AM
mysql_full_unicode_support#File_format Picture of CHANDRASEKAR RAVICHANDRASEKAR RAVI 4 guido pazos
Thu, 11 Jan 2018, 11:04 PM
Moodle is not accessible outside Picture of Vadym MyrgorodskyiVadym Myrgorodskyi 1 Howard Miller
Thu, 11 Jan 2018, 5:23 PM
Upgrade from 1.9.9 or perform a fresh install of current version Picture of Paul HayesPaul Hayes 2 Paul Hayes
Thu, 11 Jan 2018, 3:05 AM
upgrade to PHP 7 - Moodle 2.2 client issue Picture of David Le BlancDavid Le Blanc 11 Ken Task
Thu, 11 Jan 2018, 2:40 AM
Operation : Upgrade PHP Picture of John PapJohn Pap 13 Rick Jerz
Wed, 10 Jan 2018, 11:23 PM
How to setup moodle testing environment ? Picture of gurpreet singhgurpreet singh 3 Howard Miller
Wed, 10 Jan 2018, 5:04 PM
dmlwriteexception on upgrade from 2.7 to 3.1 Picture of EBC TEFLCourseEBC TEFLCourse 0 EBC TEFLCourse
Wed, 10 Jan 2018, 4:01 PM
Upgrade 2.7 Antelope to Barracuda Picture of Annie PriceAnnie Price 31 Stuart Mealor
Tue, 9 Jan 2018, 3:03 PM
The page isn't redirecting properly with Fresh installation Picture of Mohit RajMohit Raj 74 Timothy Bolton Milhas
Tue, 9 Jan 2018, 4:29 AM
Unable to install moodle 3.4 Picture of sai aparna mopurusai aparna mopuru 1 Howard Miller
Sun, 7 Jan 2018, 2:26 AM
How to install moodle on wevserver Picture of sam magagulasam magagula 2 sam magagula
Fri, 5 Jan 2018, 11:10 PM
LDAP Authentication error Picture of Peshali RandikaPeshali Randika 8 Matteo Scaramuccia
Fri, 5 Jan 2018, 10:37 PM
Plugins Curren version not shown during installatin Picture of Micho JanssenMicho Janssen 3 Micho Janssen
Fri, 5 Jan 2018, 3:15 PM
Syntax error after upgrading to moodle 3.4 Picture of Peshali RandikaPeshali Randika 11 Peshali Randika
Fri, 5 Jan 2018, 2:33 PM
mariadb down Picture of Rocky RichardRocky Richard 4 Rocky Richard
Wed, 3 Jan 2018, 11:04 PM
CLI Cron not running correctly TijgertimTimothy Bolton Milhas 1 Dan Bennett
Wed, 3 Jan 2018, 6:53 PM
sometimes php code show Picture of Rocky RichardRocky Richard 2 Rocky Richard
Wed, 3 Jan 2018, 5:20 PM
installing Moodle on Ubuntu 16.04 and Database server on win 2012 MSSQL 2014 Profile.Shivanesh Lal 20 Shivanesh Lal
Wed, 3 Jan 2018, 3:35 AM
Server 2016, IIS, SQL 2016, PHP7 Picture of Ken McKinnonKen McKinnon 35 Usman Asar
Tue, 2 Jan 2018, 11:55 PM
How to make moodledata directory in s3 Picture of skybirds kathiskybirds kathi 5 Howard Miller
Tue, 2 Jan 2018, 5:37 PM
upgrade from 3.4 to 3.4+ - admin files permission issue - site admin 500 internal error Picture of Kay MoKay Mo 0 Kay Mo
Mon, 1 Jan 2018, 10:47 AM
Email Sending Problem after Upgrade to 3.3 Picture of sanaz karimkhanisanaz karimkhani 11 Marco Cuellar
Mon, 1 Jan 2018, 9:35 AM
Moodle 3.3 installation on cluster web servers Picture of Shahzad RizwanShahzad Rizwan 3 Howard Miller
Mon, 1 Jan 2018, 12:27 AM
Moodle Migration Issues With Database Picture of Michael WilliamsMichael Williams 2 Ken Task
Sat, 30 Dec 2017, 12:43 AM
Error reading from database Picture of Gary YoungGary Young 8 Gerardo Segura
Fri, 29 Dec 2017, 11:04 AM
Can't upgrade to 3.3.3+ Picture of Joseph MaryJoseph Mary 11 Joseph Mary
Fri, 29 Dec 2017, 5:00 AM
I can't complete installation Moodle 3.4 Picture of Leonardo SuarezLeonardo Suarez 1 Matteo Scaramuccia
Thu, 28 Dec 2017, 3:57 PM
Installing SSL in moodle Picture of Maverick ITMaverick IT 4 Ken Task
Wed, 27 Dec 2017, 2:15 AM
How do I install moodle on OpenBSD 6.2 ? Picture of John MaliciJohn Malici 2 Ken Task
Tue, 26 Dec 2017, 10:33 PM
Moodles and MariaDB in VIrtualMin Picture of Maya VMaya V 2 Howard Miller
Fri, 22 Dec 2017, 7:12 PM
Student feedback alerts Picture of S FausetS Fauset 0 S Fauset
Fri, 22 Dec 2017, 5:06 PM
CSS not found when connecting from domain URL Picture of Ander UrriolabeitiaAnder Urriolabeitia 4 Ander Urriolabeitia
Fri, 22 Dec 2017, 5:04 PM
Cronjob fails after OS Update Picture of Fabienne NeveuFabienne Neveu 4 Fabienne Neveu
Fri, 22 Dec 2017, 4:50 PM
solr 7.1 and moodle 3.4 Picture of rodolphe procureurrodolphe procureur 1 Emma Richardson
Fri, 22 Dec 2017, 3:11 AM
1.9x -> 2.2.11 upgrade, neverending loop and error log senen_futuractivasenen garcia 1 senen garcia
Fri, 22 Dec 2017, 12:44 AM
Boost theme doesn't work on freshly installed 3.4 moodle Picture of Diego RomeroDiego Romero 3 Diego Romero
Thu, 21 Dec 2017, 11:03 PM
My Dashboard page block is empty after update Picture of Arsalan RashidArsalan Rashid 1 Howard Miller
Thu, 21 Dec 2017, 7:51 PM
Can not install plugins Picture of Manex EtxabeManex Etxabe 0 Manex Etxabe
Thu, 21 Dec 2017, 5:59 PM
Death to Php 5! Picture of steve polingsteve poling 8 steve poling
Wed, 20 Dec 2017, 11:11 PM
Problem running cron after the upgrade (Moodle 3.3.1) Picture of Saša LackovićSaša Lacković 2 Jean-Michel Védrine
Wed, 20 Dec 2017, 8:16 PM
clean install moodle 3.1.9 Picture of Salvatore DeMaioSalvatore DeMaio 10 Visvanath Ratnaweera
Wed, 20 Dec 2017, 4:43 PM
Images not loading after Moodle upgrade Picture of Wellington OliveiraWellington Oliveira 0 Wellington Oliveira
Wed, 20 Dec 2017, 10:35 AM
Installation instructions for AWS Picture of Naeem AhmedNaeem Ahmed 1 Ken Task
Wed, 20 Dec 2017, 8:14 AM
mysql_Connect error 3.2.1 Picture of Mark FritzMark Fritz 10 Paul Flanders
Wed, 20 Dec 2017, 1:12 AM
Upgrade Moodle 2.6.5 for QNAP Picture of Thuyen VoThuyen Vo 6 Emma Richardson
Wed, 20 Dec 2017, 12:50 AM
CSS not loading when upgraded from 3.1 to 3.4 Picture of Muhammad Ammar` IjazMuhammad Ammar` Ijaz 5 Muhammad Ammar` Ijaz
Tue, 19 Dec 2017, 11:36 PM
Installation Problems on Win server Picture of Rolf PetersenRolf Petersen 8 Usman Asar
Tue, 19 Dec 2017, 10:05 PM
HTTP 404.3 Error after migrating Picture of Roman CylwaRoman Cylwa 2 Roman Cylwa
Tue, 19 Dec 2017, 9:43 PM
localhost/moodle or localhost/moodle/index.php returning the directory Picture of MapIestrip .MapIestrip . 2 Dave Emsley
Tue, 19 Dec 2017, 7:12 PM
Installing Moodle 3.4 and Postgres Picture of Dagwin RoelantsDagwin Roelants 1 Dagwin Roelants
Tue, 19 Dec 2017, 6:46 PM
Configurable Reports plugin - User report error Picture of Tariq SadeckTariq Sadeck 0 Tariq Sadeck
Tue, 19 Dec 2017, 5:51 PM
Annoying restored test Moodle Picture of Bente OlsenBente Olsen 6 Bente Olsen
Tue, 19 Dec 2017, 5:32 AM
Apache not loading php modules Moodle NewbieJoel Olson 1 Matteo Scaramuccia
Mon, 18 Dec 2017, 10:56 PM
Error Instalation Picture of Fahrurizal MuldianaFahrurizal Muldiana 1 Howard Miller
Mon, 18 Dec 2017, 5:27 PM
Error sendmail with smtp gmail Picture of Moodle ProviaMoodle Provia 5 Mike Senders
Sun, 17 Dec 2017, 9:42 PM
Fatal error: Cannot redeclare class moodle_recordset in /var/www/moodle/lib/dml/moodle_recordset.php on line 37 Picture of Maxim KhvorostovMaxim Khvorostov 1 Ken Task
Sun, 17 Dec 2017, 3:36 AM
Problem with plugin upgrade H. SattlerHansjörg Sattler 6 Hansjörg Sattler
Fri, 15 Dec 2017, 11:23 PM
Mixed content errors after upgrade 3.2>3.4 with Boost theme Picture of Joe RebbeckJoe Rebbeck 5 Howard Miller
Fri, 15 Dec 2017, 1:49 AM
"Coding error detected, it must be fixed by a programmer: The data source class does not exist." dAor Nannapas 15 Nitin Jain
Fri, 15 Dec 2017, 1:22 AM
Plugin database upgrade problem Picture of Mahmood NaderanMahmood Naderan 18 Rinky Verma
Fri, 15 Dec 2017, 1:09 AM
When install the face to face plugins some database errors occur Picture of Raja BaluRaja Balu 1 Dave Emsley
Thu, 14 Dec 2017, 8:12 PM
Double Hop Upgrade - Important Picture of rkLearn .rkLearn . 1 Howard Miller
Thu, 14 Dec 2017, 3:37 PM
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