Installation help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderators: Howard Miller and Alex Walker

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 2.8.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
requires php5.4.4 Picture of murugan m murugan m 0 murugan m
Tue, Jul 28, 2015, 12:51 PM
Get errors when upgrading from 2.4.7+ to 2.8.7+ Picture of phuong hoang phuong hoang 6 phuong hoang
Tue, Jul 28, 2015, 11:45 AM
Isn't possible to update option via web interface? Picture of ICB BNE ICB BNE 1 Colin Fraser
Tue, Jul 28, 2015, 10:19 AM
New Video Tutorial- How to Install Moodle on Shared Hosting via cPanel (Not Fantastico) Picture of Tzvi Daum Tzvi Daum 42 Usman Asar
Tue, Jul 28, 2015, 9:23 AM
How to Enable slash arguments in Ubuntu 14.04 ? Picture of ICB BNE ICB BNE 10 ICB BNE
Tue, Jul 28, 2015, 8:34 AM
Upgrade from 2.6 to 2.9.1 and themes are not working Picture of Mark Jones Mark Jones 15 Mark Jones
Tue, Jul 28, 2015, 7:08 AM
I cant seem to be able to install the moodle 2.9 Picture of David Aronov David Aronov 2 Rick Jerz
Tue, Jul 28, 2015, 7:06 AM
Upgrade from 2.6 to 2.9 and from mysql to mssql Picture of Ingeborg (Inky) Chandler-Mertz Ingeborg (Inky) Chandler-Mertz 15 Colin Fraser
Tue, Jul 28, 2015, 5:54 AM
2.8 running and want to add 2.9.1 to the same server. C'est Moi.... Steve Ambro v2.8.1+ 2 Marcus Green
Mon, Jul 27, 2015, 9:18 PM
Error while upgradring from 2.7 to 2.9: can't find 2015 version of CSV plugin Picture of Jose Pedro Garcia Jose Pedro Garcia 2 Jose Pedro Garcia
Mon, Jul 27, 2015, 7:58 PM
Error while updating from 2.8.7 to 2.9.1 Picture of Christopher Blake Christopher Blake 0 Christopher Blake
Mon, Jul 27, 2015, 7:48 PM
Problem upgrading from 2.6.1 to 2.9 (different OS and DB) Picture of Marius Jugariu Marius Jugariu 9 mohammad moreb
Mon, Jul 27, 2015, 6:09 PM
Profile link greyed out on homepage (Moodle 2.9.1) Picture of Henry Nurdin Henry Nurdin 2 Henry Nurdin
Mon, Jul 27, 2015, 4:49 PM
Missing My Profile and My Courses after upgrade from 2.8.1 to 2.9.1 Picture of David Heuring David Heuring 6 David Heuring
Mon, Jul 27, 2015, 8:34 AM
Moodle upgrade issue (urgent help needed) Picture of Jared Roberts Jared Roberts 6 Jared Roberts
Mon, Jul 27, 2015, 12:32 AM
Ask about install CAS Authentication Plugin Picture of Andi Zulfadli Andi Zulfadli 0 Andi Zulfadli
Sun, Jul 26, 2015, 11:30 PM
Error after authenticate in CAS server with moodle v2.9 using CAS Plugin Picture of Andi Zulfadli Andi Zulfadli 0 Andi Zulfadli
Sun, Jul 26, 2015, 9:54 PM
Migrating from old box to new one Picture of ICB BNE ICB BNE 6 Visvanath Ratnaweera
Sun, Jul 26, 2015, 6:28 PM
Infinite redirect to "Incorrect access detected" Picture of Kala Balik Kala Balik 6 Niloofar Bahrami
Sun, Jul 26, 2015, 12:08 PM
Converting InnoDB tables to Barracuda Me DeWayne Demland 33 Ray Di Mascio
Sat, Jul 25, 2015, 5:27 PM
I need help in installation process Picture of tejas thole tejas thole 4 Colin Fraser
Sat, Jul 25, 2015, 7:20 AM
Problem with CAS based SSO for Moodle 2.7 Picture of Zbigniew Misiak Zbigniew Misiak 10 cheperobert Alas
Sat, Jul 25, 2015, 5:44 AM
assignment migration issues after 2.6.3+ to 2.7+ upgrade Picture of Joe Chapman Joe Chapman 19 James D
Sat, Jul 25, 2015, 1:46 AM
The page isn't redirecting properly with Fresh installation Picture of Mohit Raj Mohit Raj 35 Pedro Contreras
Thu, Jul 23, 2015, 8:34 AM
Some installation help. Picture of Gunasekar Rajaratnam Gunasekar Rajaratnam 4 Gunasekar Rajaratnam
Thu, Jul 23, 2015, 4:31 AM
Upgrade from 1.9.7 to latest Picture of taj matharu taj matharu 3 Robert Brenstein
Wed, Jul 22, 2015, 11:10 PM
blank screen Picture of Njock Ayuk Njock Ayuk 2 Njock Ayuk
Wed, Jul 22, 2015, 9:06 PM
Installing and updating via GIT - themes and plugins help Picture of Ryan B Ryan B 8 Howard Miller
Wed, Jul 22, 2015, 5:09 PM
Upgrade from 2.6 to 2.7 Broke images Picture of Ashley Neely Ashley Neely 15 Lorin Toews
Wed, Jul 22, 2015, 3:04 PM
Blank screen after successful installation Picture of kishore kommireddy kishore kommireddy 24 kishore kommireddy
Wed, Jul 22, 2015, 12:27 PM
How to fix permission errors on process_email.php Picture of adin ramirez adin ramirez 0 adin ramirez
Tue, Jul 21, 2015, 10:32 PM
After installing moodle it shows error (version Moodle 2.9) Picture of Varsha Salunkhe Varsha Salunkhe 16 Emma Richardson
Tue, Jul 21, 2015, 8:23 PM
Free Moodle hosting on MoodleCloud from Moodle HQ Picture of Ravi Murugesan Ravi Murugesan 43 Emma Richardson
Tue, Jul 21, 2015, 8:14 PM
New Moodle install cannot find/create moodledata folder Picture of Vicke Denniston Vicke Denniston 1 Leon Stringer
Tue, Jul 21, 2015, 5:54 PM
Authentication plugin cas not found Picture of Dick Palm Dick Palm 2 Marcus Green
Tue, Jul 21, 2015, 4:49 PM
Error message from /lib/conditionlib.php after upgrading from 2.8.1 to 2.9.1 Picture of David Heuring David Heuring 0 David Heuring
Tue, Jul 21, 2015, 12:59 PM
How to get the deleted data back Picture of Kathy Nguyen Kathy Nguyen 4 Kathy Nguyen
Tue, Jul 21, 2015, 9:36 AM
Upgrade from 1.7 & 1.9 Picture of Dave Cuttriss Dave Cuttriss 9 Dave Cuttriss
Mon, Jul 20, 2015, 9:54 PM
not accessing moodle server from client Picture of murugan m murugan m 1 Visvanath Ratnaweera
Mon, Jul 20, 2015, 1:56 PM
Multiple versions of Moodle4Mac on one computer? Picture of Lorin Toews Lorin Toews 11 Emma Richardson
Mon, Jul 20, 2015, 2:11 AM
MySql Innodb corruption recovery Picture of hames lamar hames lamar 1 trued moller
Mon, Jul 20, 2015, 12:12 AM
Database Driver Problem MySQLi Error Picture of Sary Huang Sary Huang 57 elrafsse tamie
Mon, Jul 20, 2015, 12:03 AM
Problem accessing the admin login Picture of maryam ha maryam ha 1 Howard Miller
Sun, Jul 19, 2015, 7:01 PM
Moodle 2.9 with ELis Picture of Christopher Lee Christopher Lee 1 Gabriel Rigg
Sun, Jul 19, 2015, 5:33 AM
Moodle 2.8 cannot find/change frontpage logo Picture of Marion Haase Marion Haase 4 Marion Haase
Sat, Jul 18, 2015, 2:04 AM
List module does not exist Picture of Bart van Beek Bart van Beek 1 Bart van Beek
Fri, Jul 17, 2015, 4:04 PM
Migrating a Moodle Site without access to the server files Picture of Marleila Springer Marleila Springer 19 Marleila Springer
Fri, Jul 17, 2015, 1:26 AM
Writing to MySQL slow!!! Picture of Gyordee Lawe Gyordee Lawe 4 Gyordee Lawe
Thu, Jul 16, 2015, 11:46 PM
ran plug-in, now can't log onto moodle Picture of mike kiec mike kiec 3 Howard Miller
Thu, Jul 16, 2015, 5:04 AM
Upgrading to php 5.4 cause a white screen of death... A day in the life... Michael Fowler 11 Michael Fowler
Wed, Jul 15, 2015, 10:40 PM
Install Moodle - Ubuntu with MSSQL Server 2012 DB Picture of Rene Ouellette Rene Ouellette 10 Rene Ouellette
Wed, Jul 15, 2015, 6:45 AM
iis 8 with mysql - image and cache issue Picture of ces moce ces moce 4 ces moce
Tue, Jul 14, 2015, 10:15 PM
Log opening problem in Apache during installation Picture of M H M H 1 Howard Miller
Tue, Jul 14, 2015, 5:44 PM
How to migrate moodle databases from PostgreSQL to MySQL ? Picture of sanaz karimkhani sanaz karimkhani 3 Howard Miller
Tue, Jul 14, 2015, 5:34 PM
Upgrade to beta accidentally Picture of Mark Haefke Mark Haefke 1 Visvanath Ratnaweera
Tue, Jul 14, 2015, 12:32 AM
Can't Edit quiz after upgrade to 2.8.1 Picture of Roland St. Amand Roland St. Amand 6 Emma Richardson
Mon, Jul 13, 2015, 10:03 PM
PHP Warning: Unexpected character in input: '\' (ASCII=92) Picture of yasin yılmaz yasin yılmaz 3 yasin yılmaz
Mon, Jul 13, 2015, 9:47 PM
2.8.3 my site does not reflect ftp files Picture of Wendi Daniels Wendi Daniels 6 Mary Evans
Mon, Jul 13, 2015, 4:15 PM
Upgrade Moodle while keeping all customizations using git Picture of cloud cui cloud cui 2 cloud cui
Mon, Jul 13, 2015, 7:01 AM
"NetworkError: 403 Forbidden in new moodle 2.9.1 installation Picture of Imran Akhtar Imran Akhtar 10 Imran Akhtar
Sun, Jul 12, 2015, 1:33 AM
New to moodle looking for video tutorial Picture of Indian Ask Indian Ask 2 john Simpson
Sat, Jul 11, 2015, 11:12 PM
Coding error detected, it must be fixed by a programmer: mygroupid() can not be used any more, please use groups_get_all_groups() instead. Picture of Keith C Keith C 4 Howard Miller
Sat, Jul 11, 2015, 11:04 PM
Getting a "cookies not enabled" error when I have them enabled. Only Safari will work? Picture of Eddie Mr Eddie Mr 1 Eddie Mr
Sat, Jul 11, 2015, 8:15 AM
upgrade 2.7.9 to 2.9.1 with Git not working Picture of J Scheller J Scheller 8 Ken Task
Sat, Jul 11, 2015, 3:33 AM
file problem after upgrade - update with debugging Picture of Richard Kingsley Richard Kingsley 13 Mark Pearson
Sat, Jul 11, 2015, 1:11 AM
Upgradation from Moodle 2.0.1 to latest moodle 2.9 using wamp server Picture of Ayushmaan Bahukhandi Ayushmaan Bahukhandi 1 Bret Miller
Fri, Jul 10, 2015, 3:10 AM
Upgrade from 2.9 to 2.9.1 - User pictures lost Picture of António Godinho António Godinho 1 António Godinho
Thu, Jul 9, 2015, 11:08 PM
Blank Page when opening URL with parameter Picture of Alief Arlingga Alief Arlingga 3 Alief Arlingga
Thu, Jul 9, 2015, 5:21 PM
Upgraded Moodle version, but it wants to downgrade a lot of my plugins Picture of Gyordee Lawe Gyordee Lawe 1 Gyordee Lawe
Thu, Jul 9, 2015, 1:06 PM
SLOW LDAP enrolment after updating to 2.9.1 Picture of Tech Department Tech Department 0 Tech Department
Thu, Jul 9, 2015, 5:39 AM
Bluehost problem. i would like to install moodle 2.6? Picture of yasin yılmaz yasin yılmaz 10 Rick Jerz
Thu, Jul 9, 2015, 3:19 AM
Quiz DB Error during Moodle Upgrade from 2.8 to 2.9 Picture of Dean Turner Dean Turner 1 Dean Turner
Wed, Jul 8, 2015, 11:21 PM
Desktop versus Server version Picture of Ryan Sepulveda Ryan Sepulveda 11 Emma Richardson
Wed, Jul 8, 2015, 10:38 PM
Moodle upgrade - Will I lose user data? Picture of Ron Raney Ron Raney 3 Ron Raney
Wed, Jul 8, 2015, 9:02 PM
Installing Stack Moodle 2.8.6 Picture of Darren O'Neill Darren O'Neill 9 Darren O'Neill
Wed, Jul 8, 2015, 5:33 PM
Error Upgrading Database from 2.83 to 2.9+ Picture of Dean Turner Dean Turner 1 Developer@ Monarch Media, Inc.
Wed, Jul 8, 2015, 3:36 PM
Upgrade 2.7.x to 2.9.1 and migrate to InnoDB? Picture of Rick Sparrow Rick Sparrow 1 Ken Task
Wed, Jul 8, 2015, 6:27 AM
Uploading Videos - Backing Up Picture of Ryan Sepulveda Ryan Sepulveda 1 Rene Ouellette
Wed, Jul 8, 2015, 5:39 AM
Errors after migration 2.8.1 Picture of Michael Healy Michael Healy 0 Michael Healy
Tue, Jul 7, 2015, 4:53 PM
Shot foot Picture of Tony Davis Tony Davis 2 Tony Davis
Tue, Jul 7, 2015, 3:05 AM
Switching to Git for Upgrading Picture of Bret Miller Bret Miller 1 Scott Brim
Tue, Jul 7, 2015, 12:29 AM
Error on M.yui.add_module (moodle 2.4.+) Picture of Riccardo Capuzzi Riccardo Capuzzi 0 Riccardo Capuzzi
Mon, Jul 6, 2015, 7:13 PM
moodle 2.8 Picture of sanaz karimkhani sanaz karimkhani 6 Developer@ Monarch Media, Inc.
Mon, Jul 6, 2015, 6:46 PM
Migrate Moodle 2.0.3 to 2.8.3+ Picture of Ricardo Santos Ricardo Santos 13 kishore kommireddy
Mon, Jul 6, 2015, 6:26 PM
How to downgrade and/or Picture of Ahmad Arshad Ahmad Arshad 3 Ken Task
Mon, Jul 6, 2015, 6:57 AM
Sudden 'Permission denied' error Picture of Nitin Nimkar Nitin Nimkar 1 Nitin Nimkar
Sun, Jul 5, 2015, 5:38 PM
intallation problem Picture of Tzachi Bar Tzachi Bar 7 Tzachi Bar
Sun, Jul 5, 2015, 4:48 PM
Errors! - Moved to Moodle to new server Underdog Under Dog 1 Ken Task
Fri, Jul 3, 2015, 9:43 PM
SMTP PHP debug messages disappear Picture of Scott Brim Scott Brim 0 Scott Brim
Fri, Jul 3, 2015, 9:06 PM
Web Server Installation Folder Name Picture of Richard Collier Richard Collier 3 Jaswinder Singh
Fri, Jul 3, 2015, 7:21 PM
how to upgrade using a es_es language pack Picture of Marta García Marta García 2 Marta García
Fri, Jul 3, 2015, 5:27 PM
Moodle Upgrade and restoring courses Picture of curt bixel curt bixel 7 curt bixel
Fri, Jul 3, 2015, 4:39 AM
Course Restore hangs at "Process" step Picture of curt bixel curt bixel 5 curt bixel
Fri, Jul 3, 2015, 4:38 AM
Class 'core_date' not found - Attempted Upgrade to Latest Moodle Picture of Christopher Koeber Christopher Koeber 3 Howard Miller
Thu, Jul 2, 2015, 3:14 AM
Assets (css/javascript) not interpreted Picture of Hugo Pozzoli Hugo Pozzoli 2 Hugo Pozzoli
Wed, Jul 1, 2015, 11:39 PM
Upgrading to 2.9 - get PHP MySQLi Error Picture of Geoff Diggles Geoff Diggles 11 Syed Abdullah
Wed, Jul 1, 2015, 3:46 PM
Restoring from server backup - where is the MySQL data? Picture of Chris Roper Chris Roper 2 Visvanath Ratnaweera
Wed, Jul 1, 2015, 9:05 AM
Upgrading from 2.3 to 2.8.1 error Picture of srečko štok srečko štok 6 srečko štok
Wed, Jul 1, 2015, 4:31 AM
install from zip, upgrade with git? Picture of Lucien Stals Lucien Stals 9 Ken Task
Tue, Jun 30, 2015, 7:53 PM
2.8.3 Migrated to another partition, now files are lost Picture of Wendi Daniels Wendi Daniels 2 Howard Miller
Mon, Jun 29, 2015, 4:59 PM
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