Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Moodle on macOS Server (some infos & some issues...) Picture of Jocelyn Chappaz Jocelyn Chappaz 6 Jocelyn Chappaz
Sat, 19 Aug 2017, 8:27 AM
requesting help on installation and config as am stack at this stage. Picture of ally jailawi ally jailawi 1 Howard Miller
Fri, 18 Aug 2017, 10:09 PM
Cant Access Yui-MoodleSimple-min.js Picture of reza budi ryanzah reza budi ryanzah 1 Emma Richardson
Fri, 18 Aug 2017, 7:03 PM
Dropping faculties from their previous courses Picture of Ripa Desai Ripa Desai 1 Howard Miller
Fri, 18 Aug 2017, 6:57 PM
Upgrade failure going to 3.3.1+ Picture of Jordan D Jordan D 1 Ken Task
Fri, 18 Aug 2017, 6:53 AM
Rare characters Picture of carlos sandoval carlos sandoval 0 carlos sandoval
Fri, 18 Aug 2017, 2:34 AM
"click to enter text" to create admin account does't work Picture of tarek jellad tarek jellad 11 tarek jellad
Thu, 17 Aug 2017, 9:12 PM
Some Moodle components seems to be missing after installation... Picture of Francois Lemieux Francois Lemieux 3 Howard Miller
Thu, 17 Aug 2017, 9:00 PM
File cache is garbling CSS and Javascript Picture of Benjamin Visness Benjamin Visness 9 Matteo Scaramuccia
Thu, 17 Aug 2017, 2:59 PM
How to install moodle in window pc Picture of ross baker ross baker 3 Rick Jerz
Thu, 17 Aug 2017, 6:37 AM
First installation of Moodle Picture of Robert Sheppard Robert Sheppard 3 Rick Jerz
Thu, 17 Aug 2017, 6:30 AM
Migrating Oauth2 (LinkedIn) users to new core Oauth2 Picture of Kaloyan Ganev Kaloyan Ganev 35 Ken Task
Wed, 16 Aug 2017, 10:30 PM
Moodle host recommendation? Picture of Elspeth Parks Elspeth Parks 1 Mary Cooch
Wed, 16 Aug 2017, 8:36 PM
403 Forbidden error Picture of liiban afrah liiban afrah 2 Rahul Rai
Wed, 16 Aug 2017, 8:21 PM
Problem running cron after the upgrade (Moodle 3.3.1) Picture of Saša Lacković Saša Lacković 1 Damyon Wiese
Wed, 16 Aug 2017, 1:41 PM
cron every 1 minute? Picture of Przemyslaw Stencel Przemyslaw Stencel 2 Damyon Wiese
Tue, 15 Aug 2017, 11:42 AM
Installation Causes PHP CLI to Crash Picture of Allison Broughton Allison Broughton 0 Allison Broughton
Tue, 15 Aug 2017, 1:37 AM
moodle 3.1.7 end of life Picture of Ripa Desai Ripa Desai 2 Ripa Desai
Mon, 14 Aug 2017, 11:49 PM
Degraded display after installing plugin Bigbluebutton!!!! Picture of tarek jellad tarek jellad 0 tarek jellad
Mon, 14 Aug 2017, 7:21 AM
site already registered after an upgrade Picture of Jerry Lau Jerry Lau 0 Jerry Lau
Sat, 12 Aug 2017, 2:41 AM
Urgent - Site is being upgraded, please retry later Picture of Runar Sigurdsson Runar Sigurdsson 0 Runar Sigurdsson
Fri, 11 Aug 2017, 10:01 PM
installation problem with moodle Picture of tarek jellad tarek jellad 8 tarek jellad
Fri, 11 Aug 2017, 5:15 PM
Enroll Users screen is SEE THROUGH after upgrade Picture of Lisa Wiebenga Lisa Wiebenga 4 Lisa Wiebenga
Fri, 11 Aug 2017, 3:57 AM
Upgrade from 3.2.2+ to 3.3+ DB Error Picture of Kieran S Kieran S 8 Kieran S
Wed, 9 Aug 2017, 9:21 PM
Error 500 when trying to upgrade from 3.2.4 to 3.3 via git Picture of Alexandre Belousov Alexandre Belousov 5 Howard Miller
Wed, 9 Aug 2017, 5:22 PM
PHP 7 & Moodle Picture of Andy Hill Andy Hill 6 Andy Hill
Wed, 9 Aug 2017, 1:04 PM
After Moodle install - can't get to website to continue install 404 Picture of Wayne Eaton Wayne Eaton 17 Wayne Eaton
Wed, 9 Aug 2017, 2:38 AM
Upgrade 3.2.3 to 3.3 missing fileinfo Picture of Christer Siverud Christer Siverud 6 Eli Pod
Wed, 9 Aug 2017, 12:48 AM
Installation Error in LEMP Stack (Only show plain HTML) Picture of Muhamad Enrinal Muhamad Enrinal 9 Emma Richardson
Tue, 8 Aug 2017, 9:23 PM
Transferring from Sandbox Site to Production Site Picture of Lisa Carothers Lisa Carothers 7 Rick Jerz
Tue, 8 Aug 2017, 3:56 PM
Error: Database Driver Picture of Edilberto Solis, Jr. Edilberto Solis, Jr. 1 Bret Miller
Tue, 8 Aug 2017, 5:38 AM
Video Upload Issues Picture of Mike Farrow Mike Farrow 7 Mike Farrow
Mon, 7 Aug 2017, 1:24 PM
Is 3.3.1 backward compatible with 3.2? jack herer Jack Herer 3 Sammy Law
Mon, 7 Aug 2017, 10:51 AM
After Upgrade Questions with Media Player Not Visible Picture of Tzvi Daum Tzvi Daum 3 Mary Cooch
Sun, 6 Aug 2017, 7:07 PM
Stuck in Plugins check Picture of Riccardo Battistin Riccardo Battistin 4 Howard Miller
Sun, 6 Aug 2017, 3:24 PM
HELP!! Upgrade fail. Picture of Russ Ullrich Russ Ullrich 5 Howard Miller
Sun, 6 Aug 2017, 12:21 AM
Moodle on Server Connecting to new WordPress Website Picture of Sarah G Sarah G 8 Emma Richardson
Sat, 5 Aug 2017, 10:08 PM
VPS required for vs 3.2? Picture of Ai Oh Ai Oh 21 Rick Jerz
Sat, 5 Aug 2017, 5:32 AM
Stuck on plugin check upgrade screen Picture of Kevin Bleier Kevin Bleier 3 Ken Task
Fri, 4 Aug 2017, 8:20 PM
Installing Moodle 3.3.1 on Windows 2012 R2, IIS 8.5, SQL Server 2016 and PHP 7.1.7 Picture of Michael Wirth Michael Wirth 9 Luis de Vasconcelos
Fri, 4 Aug 2017, 3:24 AM
Setting up openssl for 3.3.1 install (PHP 7) Picture of Dave Perry Dave Perry 3 Emma Richardson
Thu, 3 Aug 2017, 11:44 PM
Installing Solr for Global Search in Moodle Picture of Fire Moodle Fire Moodle 48 Julios Ribeir
Thu, 3 Aug 2017, 10:14 PM
Issue re-enabling a plugin on Moodle 2.7 Picture of Michael Hunter Michael Hunter 2 Michael Hunter
Thu, 3 Aug 2017, 7:57 PM
api-ms-win-crt-runtime-|1-1-0.dll Not able to install Moodle 3.3.1 Picture of Harikrishna Palleti Harikrishna Palleti 2 Harikrishna Palleti
Thu, 3 Aug 2017, 7:46 PM
3.3.1+ to 3.3.2+ Upgrade Failure Picture of Natassia Stelmaszek Natassia Stelmaszek 2 Natassia Stelmaszek
Wed, 2 Aug 2017, 11:50 PM
After upgrade to 3.3.1+, login page does not load - error - too many redirects Picture of Tim Kamps Tim Kamps 14 Deepak Gour
Wed, 2 Aug 2017, 6:08 PM
Can’t reach this page Picture of ram yadav ram yadav 10 Rahul Rai
Wed, 2 Aug 2017, 5:35 PM
Theme plugins - Error Moodle Version 3 Picture of Abdullah Mamun Abdullah Mamun 4 Abdullah Mamun
Wed, 2 Aug 2017, 12:36 PM
Login issues after upgrade from 2.7 to 3.1 Picture of Ann Gleason Ann Gleason 0 Ann Gleason
Wed, 2 Aug 2017, 9:34 AM
Just upgraded from 3.0.7 to 3.2.4 and Moodle is very slow Picture of Aretha Etienne Aretha Etienne 16 Ken Task
Wed, 2 Aug 2017, 5:35 AM
Moodle 3.3.1+ (Build: 20170720) and false errors on mysql_full_unicode_support Picture of Tim Kamps Tim Kamps 7 Tim Kamps
Tue, 1 Aug 2017, 10:58 PM
Some users can't see site administration menu after upgrade from 2.8.9 to 3.2.2 Picture of David Dixon David Dixon 2 David Dixon
Tue, 1 Aug 2017, 4:35 PM
Unable to complete Installation Picture of Tim Kamps Tim Kamps 4 Tim Kamps
Mon, 31 Jul 2017, 11:08 PM
suitable XAMPP version for installing moodle 3.2 Picture of Osama El-Hosary Osama El-Hosary 10 Howard Miller
Mon, 31 Jul 2017, 8:41 PM
Undefined Pop Up Boxes and No Profile Pics After Upgrade to 3.3.1 Picture of Tzvi Daum Tzvi Daum 5 Emma Richardson
Mon, 31 Jul 2017, 7:46 PM
Moodle Upgrade from 3.2.2+ Picture of Emma Blaney Emma Blaney 3 Howard Miller
Mon, 31 Jul 2017, 6:48 PM
Installing 356 standard Plugins! Is there an easy way? Picture of Matt Davies Matt Davies 4 Matt Davies
Mon, 31 Jul 2017, 12:10 PM
Moodle does not seem to recognize php_extension fileinfo Picture of Tzvi Daum Tzvi Daum 2 Tzvi Daum
Mon, 31 Jul 2017, 1:34 AM
server check error curl and opcache.enable during installing version 3.3.1 Picture of Yang Hon-Jang Yang Hon-Jang 0 Yang Hon-Jang
Sat, 29 Jul 2017, 10:16 AM
Activating Slasharguments to get back missing page formatting or design Picture of Florian Kurrle Florian Kurrle 8 Florian Kurrle
Sat, 29 Jul 2017, 3:36 AM
Installation crashes server; unending CPU cycles Joseph & Jessica Cotten Joseph Cotten 4 Matt T
Fri, 28 Jul 2017, 10:24 PM
missing completion report Picture of Matt Burghdorf Matt Burghdorf 2 Matt Burghdorf
Fri, 28 Jul 2017, 9:27 PM
Server Requirements to install Moodle Picture of Dan Pham Dan Pham 1 Howard Miller
Fri, 28 Jul 2017, 7:38 PM
Email-based self-registration deactivates automatically Picture of Daniel Apfelbaum Daniel Apfelbaum 21 Daniel Apfelbaum
Fri, 28 Jul 2017, 5:03 PM
can not display the css / images on moodle ... help me Picture of Teknisi Stemba Teknisi Stemba 9 Ambikesh Pandey
Fri, 28 Jul 2017, 3:03 PM
3.3 Upgrade fails to load CSS Picture of Emma Richardson Emma Richardson 2 Sophist Sodalis
Fri, 28 Jul 2017, 4:21 AM
Plugin upgrade / version upgrade loses SCSS styles Picture of Sophist Sodalis Sophist Sodalis 0 Sophist Sodalis
Fri, 28 Jul 2017, 12:32 AM
I'm Freaking out right now! Dr. R. Pearson DrRodney Pearson 6 DrRodney Pearson
Fri, 28 Jul 2017, 12:00 AM
Trying to Change mySQL database location to remote Server on a Windows Implementation Picture of Roger Mathews Roger Mathews 3 Roger Mathews
Thu, 27 Jul 2017, 11:26 PM
3.3.1+ upgrade problem restoring courses Picture of Debbie Austin Debbie Austin 2 Debbie Austin
Thu, 27 Jul 2017, 3:50 AM
Email Sending Problem after Upgrade to 3.3 Picture of sanaz karimkhani sanaz karimkhani 10 sanaz karimkhani
Wed, 26 Jul 2017, 6:37 PM
installation issue on bigbluebuttonbn Picture of Ankit Gupta Ankit Gupta 4 Rahul Rai
Wed, 26 Jul 2017, 6:19 PM
Database connection failed Picture of fred hunter fred hunter 18 fred hunter
Wed, 26 Jul 2017, 3:40 PM
How to install offline moodle Picture of Smruti Ranjan Parida Smruti Ranjan Parida 2 Rahul Rai
Wed, 26 Jul 2017, 1:13 PM
Newbie GIT help requested with "untracked working tree files" Picture of Glenn Pillsbury Glenn Pillsbury 7 Ken Task
Wed, 26 Jul 2017, 6:50 AM
Stuck at Server Check during Moodle 3.3 installation Picture of Joydeep Roy Joydeep Roy 8 Natacsha Ordones natacsha
Wed, 26 Jul 2017, 6:47 AM
Upgrading a cloned subdomain Picture of Angela Lee Angela Lee 2 Angela Lee
Wed, 26 Jul 2017, 5:24 AM
Error installing Moodle 3.3.1 Picture of Rakesh Mishra Rakesh Mishra 5 Mary Evans
Wed, 26 Jul 2017, 4:02 AM
Differences hosting cloud prices. Picture of José Díaz José Díaz 22 S Moodle
Wed, 26 Jul 2017, 1:42 AM
How to config gmail smtp for moodle 3.3 Picture of Phan Chon Phan Chon 5 Matt T
Wed, 26 Jul 2017, 1:18 AM
How to move my moodle site from localhost to a domain Eric Terkpertey Eric Terkpertey 2 Rick Jerz
Tue, 25 Jul 2017, 8:17 PM
Global search Wellingtonia Tree Heather P 1 David Monllaó
Tue, 25 Jul 2017, 6:29 PM
Global Search Solr Hardware Requirements Picture of Joël Schmid Joël Schmid 2 Matt Spurrier
Tue, 25 Jul 2017, 10:44 AM
Unable to connect to mysql database during install Picture of Tim Kamps Tim Kamps 8 Tim Kamps
Tue, 25 Jul 2017, 9:56 AM
moodledata backup advice Picture of Matt T Matt T 6 Rick Jerz
Tue, 25 Jul 2017, 9:33 AM
ugrade to moodle 3.3.1 from 3.2 - theme adapatble Picture of fabrice DAGA-CERINO fabrice DAGA-CERINO 1 Ken Task
Mon, 24 Jul 2017, 2:43 AM
Changing IP to domain name Picture of Chris Griffin Chris Griffin 2 Chris Griffin
Mon, 24 Jul 2017, 12:16 AM
Problem installing moodle Picture of Anna Anna Anna Anna 4 Anna Anna
Sun, 23 Jul 2017, 4:11 AM
Different wwwroot internal/external Picture of Mihir J Mihir J 8 Mihir J
Sat, 22 Jul 2017, 9:57 PM
How to disable background image on registration page Picture of ob kofi ob kofi 1 Matt T
Sat, 22 Jul 2017, 5:13 PM
Just updated a 3.3 to 3.3+ ... experiences ... Picture of Ken Task Ken Task 27 Luis de Vasconcelos
Sat, 22 Jul 2017, 2:20 AM
Restore stops at upload with: "PHP is missing a temporary folder" G. Grow Gerald Grow 14 Ken Task
Fri, 21 Jul 2017, 4:00 AM
Moodle 3.3.1 | openSUSE Leap 42.2 | ACL "chmod -R +a" issue Picture of Walter Lopez Walter Lopez 3 Walter Lopez
Fri, 21 Jul 2017, 2:47 AM
Moodle think it is using an old Mysql version Picture of Bente Olsen Bente Olsen 3 Bente Olsen
Thu, 20 Jul 2017, 10:38 PM
Blank White Screen on PhoneGap Picture of Lol Highlight Lol Highlight 6 Matt T
Thu, 20 Jul 2017, 6:36 PM
php7 compatibility with external authentication Picture of Ripa Desai Ripa Desai 7 Matt T
Thu, 20 Jul 2017, 6:26 PM
CSS broken in Boost theme after upgrading Picture of Jurgen Gaeremyn Jurgen Gaeremyn 4 Jurgen Gaeremyn
Thu, 20 Jul 2017, 3:19 PM
Can't expand "Site Administration" after upgrade Picture of Dave P Dave P 4 Ann Gleason
Thu, 20 Jul 2017, 11:27 AM
Problem in Creating New User Account Picture of LUIZ AUGUSTO MACHADO DOS SANTOS LUIZ AUGUSTO MACHADO DOS SANTOS 2 Emma Richardson
Thu, 20 Jul 2017, 6:53 AM
PHP 7.0, 7.x Picture of Syed Ali Syed Ali 6 Matt T
Thu, 20 Jul 2017, 1:37 AM
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