Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.0.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
step Installation System not pass Picture of online teacher online teacher 2 online teacher
Mon, Sep 26, 2016, 4:26 PM
A few databases issues You either love it or you hate it Albert Ramsbottom 2 Albert Ramsbottom
Mon, Sep 26, 2016, 3:27 PM
Upgrade issues with GRADE button and results Picture of Ron Gui Ron Gui 3 Ron Gui
Mon, Sep 26, 2016, 1:06 PM
Problem in Creating Moodle Account Picture of Choolangika Sirisuriya Choolangika Sirisuriya 0 Choolangika Sirisuriya
Mon, Sep 26, 2016, 12:05 PM
Why 'prevent' Authenticated user not Student to stop Students viewing/editing? Picture of Debbie K Debbie K 1 Gary Benner
Mon, Sep 26, 2016, 4:48 AM
All graphics gone, after install. Trully vexing problem. Picture of Andre Brassard Andre Brassard 33 Kevin Wang
Sun, Sep 25, 2016, 1:24 PM
Moodle Installation - Confirm paths Picture of Centro de Investigacion y Capacitacion Genealogica Paraguay Centro de Investigacion y Capacitacion Genealogica Paraguay 5 Usman Asar
Sun, Sep 25, 2016, 10:28 AM
Database Errors during Install Picture of Philip Jones Philip Jones 4 Philip Jones
Sat, Sep 24, 2016, 6:28 AM
504 Gateway Timeout Picture of Andy Chaplin Andy Chaplin 7 AL Rachels
Sat, Sep 24, 2016, 6:22 AM
Apache Version Picture of Thiago Nunes Thiago Nunes 2 Gareth J Barnard
Sat, Sep 24, 2016, 6:15 AM
Moodle Upgrade Weirdness Picture of Melanie Mornard Melanie Mornard 7 Just H
Sat, Sep 24, 2016, 2:48 AM
Password reset Emails not sent after upgrade Picture of Constance Horne Constance Horne 0 Constance Horne
Fri, Sep 23, 2016, 11:54 PM
Fatal error: $CFG->dataroot is not configured properly Picture of James Carroll James Carroll 5 James Carroll
Fri, Sep 23, 2016, 12:24 PM
Error after updating PHP Picture of Stuart Hoaen Stuart Hoaen 8 Usman Asar
Fri, Sep 23, 2016, 1:56 AM
navigation doesnt work sometimes Picture of Callum Pirie Callum Pirie 4 Callum Pirie
Thu, Sep 22, 2016, 11:45 PM
After InnoDB Conversion, 1 MyISAM table left? Picture of Constance Horne Constance Horne 0 Constance Horne
Thu, Sep 22, 2016, 11:13 PM
Global Search on Moodle 3.1 Picture of Davi DePaula Davi DePaula 8 Davi DePaula
Thu, Sep 22, 2016, 9:08 PM
Upgrade Issues - 1.9 > 2.0+ Picture of Joe Mars Joe Mars 18 Joe Mars
Thu, Sep 22, 2016, 9:06 PM
Plugins Upgrade and Now Blank Plugin Check Screen Picture of William Stewart William Stewart 23 William Stewart
Thu, Sep 22, 2016, 8:19 PM
Upgraded from 1.9 to 3.1 but now completely lost! Picture of Debbie K Debbie K 3 Debbie K
Thu, Sep 22, 2016, 8:06 PM
Upgrading from command line Picture of Jonathan Lackey Jonathan Lackey 12 Albert Ramsbottom
Thu, Sep 22, 2016, 6:11 PM
text editor Picture of Jon Williams Jon Williams 4 monika sharma
Thu, Sep 22, 2016, 1:30 PM
Moodle 2.94 Picture of Ed Quinn Ed Quinn 3 Ken Task
Thu, Sep 22, 2016, 10:23 AM
What ports does moodle/php use Picture of Matt Molloy Matt Molloy 6 Visvanath Ratnaweera
Wed, Sep 21, 2016, 3:21 PM
Docker + Nginx reverse proxy + Apache2 + Moodle Picture of Kevin Poulsen Kevin Poulsen 3 Kevin Poulsen
Wed, Sep 21, 2016, 5:17 AM
Cron error Picture of philipp lesmana philipp lesmana 2 philipp lesmana
Wed, Sep 21, 2016, 1:32 AM
memory_limit error... Picture of Gil Nunes Gil Nunes 7 Ken Task
Tue, Sep 20, 2016, 7:32 PM
Installing Moodle in Fedora 24 Picture of pete moodle pete moodle 12 Jean-Marc Roy
Tue, Sep 20, 2016, 8:44 AM
v2 pv2: ERROR Fatal: $CFG->dataroot is not configured properly! Exiting Picture of Markus Strobl Markus Strobl 16 Visvanath Ratnaweera
Mon, Sep 19, 2016, 10:26 PM
The page isn't redirecting properly with Fresh installation Picture of Mohit Raj Mohit Raj 51 Timothy Bolton
Mon, Sep 19, 2016, 9:55 PM
After upgrading to 3.0, cannot change Administration settings Picture of Melissa Campbell Melissa Campbell 13 Carl Boyd
Mon, Sep 19, 2016, 8:26 PM
Upgrade Moodle ? Picture of Thomas Hanson Thomas Hanson 4 Thomas Hanson
Sun, Sep 18, 2016, 12:45 AM
installation (version 5.5.31 is required and you are running 5.5.5.10.1.10) Picture of renato agura renato agura 10 Rick Jerz
Sat, Sep 17, 2016, 11:00 PM
New Tab When Downloading Student Files Picture of Steve Hyland Steve Hyland 3 Steve Hyland
Sat, Sep 17, 2016, 6:09 AM
Changing moodle url Picture of jeKnowledge jeKnowledge jeKnowledge jeKnowledge 1 Emma Richardson
Sat, Sep 17, 2016, 12:01 AM
Basic Install - dataroot storedfilecannotcreatefile Picture of Pete Banish Pete Banish 15 Howard Miller
Thu, Sep 15, 2016, 10:10 PM
SQL Query problem after updating Picture of Martin Aarhus Gregersen Martin Aarhus Gregersen 9 Howard Miller
Thu, Sep 15, 2016, 9:46 PM
MIgrating Moodle from Ubuntu to REHL 7 Picture of Stephan Tedesco Stephan Tedesco 8 Stephan Tedesco
Thu, Sep 15, 2016, 5:01 PM
New cron error in Moodle 3.1.1 from 2.7.11 Picture of Rex Lorenzo Rex Lorenzo 2 Visvanath Ratnaweera
Wed, Sep 14, 2016, 11:07 PM
Error "error/file_not_writable" when attempting course back up Picture of Michael Otto Michael Otto 3 Clement See
Wed, Sep 14, 2016, 4:30 PM
Error Reading from Database (View User Profiles & Adding New Users) Picture of Kevin Hickey Kevin Hickey 1 Marina Glancy
Wed, Sep 14, 2016, 11:47 AM
Link git to existing installation? Picture of Kris Jacobs Kris Jacobs 5 Kris Jacobs
Wed, Sep 14, 2016, 1:56 AM
Moodle not working Picture of Nitish Reddy Nitish Reddy 2 Robert Brenstein
Tue, Sep 13, 2016, 10:18 PM
Themes not working after upgrade Picture of António Godinho António Godinho 1 António Godinho
Tue, Sep 13, 2016, 8:51 PM
Probs after Ubuntu upgrade Picture of Sonja Sperber Sonja Sperber 7 Visvanath Ratnaweera
Tue, Sep 13, 2016, 5:31 PM
Installation error on moodle 2.9.2 (Build: 20150914) Picture of Arturo Guinto Arturo Guinto 1 Howard Miller
Tue, Sep 13, 2016, 5:00 PM
Error reading from database during install Moodle 2.9.2 Picture of Oddvar Øksendal Oddvar Øksendal 1 Arturo Guinto
Tue, Sep 13, 2016, 3:44 PM
Moodle upgrade error from 3.0.4+ to 3.1 Picture of Yong Ra Yong Ra 19 Cameron Ball
Tue, Sep 13, 2016, 10:37 AM
Can't expand "Site Administration" after upgrade Picture of Dave P Dave P 1 Helson C
Tue, Sep 13, 2016, 2:08 AM
Upgrade 2.6 to 2.7 CLI GIT Picture of Helson C Helson C 7 Helson C
Mon, Sep 12, 2016, 8:42 PM
Problem with backups: Column 'availablefrom' cannot be null Picture of Oscar P.S. Oscar P.S. 1 Howard Miller
Mon, Sep 12, 2016, 6:46 PM
Problem with images - Moodle 3.1.1 Picture of Milos Glisovic Milos Glisovic 4 Saša Stamenković
Mon, Sep 12, 2016, 6:20 PM
How to upload .exe file without using SCORM/IMS to Moodle Picture of Nagesh Japa Nagesh Japa 6 Nagesh Japa
Sun, Sep 11, 2016, 1:58 PM
Unable to change database user name Picture of Abhishek Chauhan Abhishek Chauhan 4 Saša Stamenković
Sun, Sep 11, 2016, 8:07 AM
LDAP Synchronization Picture of Holger Schmidt Holger Schmidt 2 Emma Richardson
Sat, Sep 10, 2016, 9:27 PM
Will not show the site... Picture of Ryan Marshall Ryan Marshall 2 Ryan Marshall
Fri, Sep 9, 2016, 3:11 AM
Upgrading from 2.8.1 to 3.0.2 Picture of Leon Landels Leon Landels 3 Rick Jerz
Thu, Sep 8, 2016, 10:47 PM
New install won't allow email based self-registration Picture of Dory Sheldan Dory Sheldan 1 Mary Cooch
Thu, Sep 8, 2016, 2:19 PM
Login/user session issues after upgrade from 2.8 to 3.1.1 Picture of Jay van Santen Jay van Santen 11 Ken Task
Thu, Sep 8, 2016, 12:43 AM
Windows Upgrade Moodle from 2.4 to 2.9- Help Picture of Sílvia Cardoso Sílvia Cardoso 0 Sílvia Cardoso
Wed, Sep 7, 2016, 7:48 PM
Retrograde Upgrade Picture of Bill McNutt Bill McNutt 6 Ken Task
Wed, Sep 7, 2016, 12:56 PM
Upgrading from 2.7 to 3.1.1 Picture of Gunilla Brattberg Gunilla Brattberg 12 Grant Mucha
Wed, Sep 7, 2016, 1:17 AM
Antelope to barracuda on WIndows Wellingtonia Tree Heather P 35 Usman Asar
Tue, Sep 6, 2016, 11:57 PM
PHP "/ext" folder in windows (php_dblib.dll), location in LINUX? Picture of Christian Dela Cruz Christian Dela Cruz 2 Ken Task
Tue, Sep 6, 2016, 7:51 PM
Upgrading from Moodle 2.5.2 to 3.1.1 Need Help! Upgrade not recognized Picture of Sigrid Green Sigrid Green 3 Marina Glancy
Tue, Sep 6, 2016, 9:22 AM
Moodle 3.1.1 Help Icons Error Picture of Neville Booth Neville Booth 2 Neville Booth
Tue, Sep 6, 2016, 4:32 AM
Moodle 2.5 new Password hash Picture of José C. José C. 10 Xbalanqué Velázquez
Mon, Sep 5, 2016, 11:53 PM
Restoring a Moodle 2 front page course to Moodle 3 Picture of Tony Atkin Tony Atkin 1 Mark Nelson
Mon, Sep 5, 2016, 5:54 PM
Uploading Moodle site from XAMPP to host. Picture of Dimitris Sot Dimitris Sot 1 Visvanath Ratnaweera
Mon, Sep 5, 2016, 1:15 AM
Unable to fetch available updates data - unexpected cURL error. Picture of Nagesh Japa Nagesh Japa 3 Nagesh Japa
Sat, Sep 3, 2016, 12:20 PM
Upgrading from 1.9 to 3.0 and received error Picture of Phil Brown Phil Brown 2 Brian Pool
Fri, Sep 2, 2016, 11:26 PM
Salvage old moodle install Picture of Luke Evans Luke Evans 11 Emma Richardson
Fri, Sep 2, 2016, 10:42 PM
Unicode data in a Unicode-only collation or ntext data cannot be sent to clients using DB-Library (such as ISQL) or ODBC version 3.7 or earlier Error code: dmlreadexception Picture of Christian Dela Cruz Christian Dela Cruz 2 Christian Dela Cruz
Fri, Sep 2, 2016, 10:08 PM
Moodle 3.1, FreeBSD and php56_xmlreader Picture of andrew perry andrew perry 2 andrew perry
Fri, Sep 2, 2016, 5:46 PM
Missing entries in external_functions table after upgrading to Moodle 3.1 Picture of Sara Arjona Téllez Sara Arjona Téllez 0 Sara Arjona Téllez
Fri, Sep 2, 2016, 2:38 PM
How do I set up Cron on a Mac Picture of Philip Stott Philip Stott 1 Gareth J Barnard
Fri, Sep 2, 2016, 5:24 AM
Tried to send you an email but failed! Picture of Wesam Bhaya Wesam Bhaya 7 Emma Richardson
Thu, Sep 1, 2016, 11:11 PM
Registering site to allow push notifications Rodrigo Filgueira Rodrigo Filgueira 3 Mary Cooch
Thu, Sep 1, 2016, 8:46 PM
Upgrade PHP version on VPS Picture of Dipankar Roy Dipankar Roy 16 Howard Miller
Thu, Sep 1, 2016, 6:36 PM
Upgrade to 3.1 Picture of Stuart Axford Stuart Axford 1 Howard Miller
Wed, Aug 31, 2016, 5:37 PM
Enabling PHP OPcahe in Wamp 64 Picture of Fola Akinfe Fola Akinfe 5 Fola Akinfe
Wed, Aug 31, 2016, 5:31 PM
Migrating 2.7 to 3.1 on a different Server, 2 Courses Picture of Wendell Clark Wendell Clark 3 Ken Task
Wed, Aug 31, 2016, 1:41 AM
Microsoft Edge and inserting links Picture of Thomas College Thomas College 0 Thomas College
Wed, Aug 31, 2016, 1:26 AM
Assignments not upgraded You either love it or you hate it Albert Ramsbottom 3 Howard Miller
Tue, Aug 30, 2016, 8:11 PM
Can't get past the Configuration Completed page Picture of Gary Lagoy Gary Lagoy 12 tommy dwi julianto
Tue, Aug 30, 2016, 11:54 AM
Putting a 2nd moodle instance inside the 1st Picture of Kimber Warden Kimber Warden 3 Emma Richardson
Mon, Aug 29, 2016, 10:11 PM
Gets to license then fails on database read Picture of Ignacio Valdes Ignacio Valdes 17 Ken Task
Mon, Aug 29, 2016, 6:54 PM
course restore error / course import Picture of Holger Schmidt Holger Schmidt 4 Ken Task
Sun, Aug 28, 2016, 9:39 PM
Error Installing crontab: bad hour Picture of John Rodgers John Rodgers 8 John Rodgers
Sun, Aug 28, 2016, 8:51 AM
Need install of Moodle4Mac 3.1.1+ pkg help? Picture of Richard Tanner Richard Tanner 2 Richard Tanner
Sun, Aug 28, 2016, 2:26 AM
Which Apache to download? Picture of Richard Tanner Richard Tanner 1 Richard Tanner
Sun, Aug 28, 2016, 12:09 AM
Migration problems Picture of Henry Foster Henry Foster 5 Ken Task
Sat, Aug 27, 2016, 8:36 PM
No instalation page on 127.0.01 Picture of Pawel Jarosz Pawel Jarosz 1 Usman Asar
Sat, Aug 27, 2016, 3:44 AM
ssl warn in error log Picture of Pawel Jarosz Pawel Jarosz 0 Pawel Jarosz
Fri, Aug 26, 2016, 11:17 PM
Upscaling in Moodlecloud Picture of Sarah Holmes Sarah Holmes 1 Chris Reid
Fri, Aug 26, 2016, 3:42 PM
Moodle not loading properly Picture of Mandar Paranjape Mandar Paranjape 5 Mandar Paranjape
Fri, Aug 26, 2016, 12:21 PM
Site Administration not accessable. Picture of Lienq Van Rooyen Lienq Van Rooyen 0 Lienq Van Rooyen
Fri, Aug 26, 2016, 9:27 AM
Error 404 after install Picture of abe xxs abe xxs 3 Ken Task
Fri, Aug 26, 2016, 12:29 AM
Unfortunately, cookies are currently not enabled in your browser Picture of Dinesh Heiyan Thuduwage Dinesh Heiyan Thuduwage 1 Albert Ramsbottom
Thu, Aug 25, 2016, 8:28 PM
Moodledata directory You either love it or you hate it Albert Ramsbottom 5 Albert Ramsbottom
Thu, Aug 25, 2016, 8:08 PM
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