Posts made by Visvanath Ratnaweera

Picture of Particularly helpful Moodlers Picture of Translators
Hi

Reading again, I realize that your sentence "I mean students reading and responding to posts." misled me. Your interest is on _responding_ to running discussions and _initiating_ new discussions. They are different from _reading_. (Hopefully they read before responding. ;)

There are too many reporting methods in Moodle. Did you scan https://docs.moodle.org/en/Category:Report ?
Picture of Particularly helpful Moodlers Picture of Translators
I understand the question as how to _monitor_ students reading messages in a news forum.

The answer is you can't! The posts in a news forum are sent as e-mails. The might be reading them in their own mail readers.

Moodle in English -> General help -> Email Rules -> Email Rules (of Gmail)

by Visvanath Ratnaweera -
Picture of Particularly helpful Moodlers Picture of Translators
Hi

>> We are experiencing a problem with the delivery of emails and

If I understood right, your problem is Gmail rejecting some messages sent by your Moodle. Am I right?

>> I am wondering if anyone out there knows the pathway to which Moodle routes emails or if they have experienced a similar problem?

Moodle has no control over the path those messages take. It just generates the messages and deliver them to the 'smtphosts' (Site administration > Plugins > Message outputs > Email > SMTP hosts).

>> For the forums and messaging, emails are send from the anonymous email (e.g., "Jason Touw" .

Is it the 'noreplyaddress' (Site administration > Plugins > Message outputs > Email > No-reply address)?

>> For the Event Reminders, they are coming from the Main Site Administrator account, "Network Administrator"

'supportname" (Site administration > Server > Support contact > Support name) and 'supportemail' (Site administration > Server > Support contact > Support email)?

>> Now, our school uses gmail for the email system for faculty and students. All of the emails go through fine, except on the student accounts (e.g., jdoe@students.evcsd.org). Student accounts have to be whitelisted for certain emails to go through from the outside.

"White listed" where? "to go through from the outside" inside and outside of what?

>> The Forum Posts and messaging go through fine and are not blocked.

Or not, as you wrote later:
> As it turns out, looks like students may not be receiving forum posts either.

>> The Event Reminders and self Registration are rejected and sent back.
>>
>> Action: failed
>>
>> Status: 5.4.0
>>
>> That's all we get on the email sent back.

Is that really all what you get in the bounced mail? Gmail (and many other mail services) generate very descriptive messages with a link to the documentation on their web-site.
Picture of Particularly helpful Moodlers Picture of Translators
Hi

It is never nice to operate close to the limits of your server, for whatever the reason. You might "tune" the server and (would like to) believe that it has improved at the cost of irritated users. There are only two solutions: Either you find out the real cause and eliminate it or put up a server an order of magnitude stronger.

For example:
- What is a "large" course for you?
- How do you know that only its _size_ make the site slow?

Sorry, I contribute more questions and no answers. There is a dedicated place for the performance topic, the "Hardware and performance" forum: https://moodle.org/mod/forum/view.php?id=596. Read also https://moodle.org/mod/forum/discuss.php?d=326361#p1312351.