Hi
> We have been using moodle for several years now and everything was working as it should with adding new users.
Go through your LDAP settings (Site administration > Plugins > Authentication > LDAP server) comparing them to the documentation https://docs.moodle.org/en/LDAP_authentication.
> However, now I am having an issue creating new users using LDAP Authentication against our Active Directory. I am seeing the error:
>
> Could not find user 'CN=*USER,OU=STUDENTS,OU=BUILDING,DC=DOMAIN,DC=INTERNAL'
Did you try to annonymize the error message or is it literally that? Where does this message appear: as the user tries to login or when an sync script is run in the back end? Is the CN the user who is trying to log in or is it the bind user?
What has changed between then and now: A Moodle upgrade? The AD admins tuned something?
> However, if I manually add the student myself and select LDAP authentication, everything syncs and works just fine.
What to you mean by "sync": The user can login with the password in the AD? Inspect the table 'user' in the Moodle database, especially comparing the records with auth='ldap' and to auth='manual'.
BTW, what is the User attribute (auth_ldap | user_attribute) in the LDAP configuration?
Posts made by Visvanath Ratnaweera
Moodle in English -> Authentication -> New user confirmation email -> Re: New user confirmation email
The message ID is rarely the reason for rejecting mail. You have to look at you mail server logs and/or post the details of your e-mail configuration here.
Moodle in English -> Authentication -> LDAP-module cannot connect to any servers Connection: 'Resource id #1078', Bind result: '' -> Re: LDAP-module cannot connect to any servers Connection: 'Resource id #1078', Bind result: ''
Compare your notes against https://docs.moodle.org/37/en/Active_Directory. If they tally, trying confirming the bind login independent of Moodle, through a tool like ldapsearch.
Moodle in English -> General help -> SMTP Issues over G Suite (GMAIL) -> Re: SMTP Issues over G Suite (GMAIL)
Things you could try:
- Site administration > Development > Debugging > Debug email sending
- Install https://moodle.org/plugins/local_mailtest
- Configure Thunderbird with those paramenters and send some test mails
You'll find some detailed information on this topic in the recent discussion "Moodle 3.7 Mail Send issue" https://moodle.org/mod/forum/discuss.php?d=388894.
- Site administration > Development > Debugging > Debug email sending
- Install https://moodle.org/plugins/local_mailtest
- Configure Thunderbird with those paramenters and send some test mails
You'll find some detailed information on this topic in the recent discussion "Moodle 3.7 Mail Send issue" https://moodle.org/mod/forum/discuss.php?d=388894.
Moodle in English -> Backup and restore -> User Access to Backup Areas -> Re: User Access to Backup Areas
How a teacher can go straight to the backup area is a puzzle to me. I do a mock backup and then enter the manage backups.