Hi !!! Been a long time not working with moodle. I Upgraded to 4.1.9 and get a blank page.
If I point browser to https://site I get a blank page. If I point to https://site/my I get the main page and can login succesfully. And then I browse the site and all seems to be working. If I click in the home ICON I'm redirected to https://site/?redirect=0
Thanks for any idea to debug this issue.
Andrés
בתגובה ל: Andres Tarallo
Re: After Upgrade to 4.1.9 blank page on home
על ידי Emma Richardson בתאריך
What server/host are you on? Operating system? How exactly did you upgrade? Anything happen? Did you move the site? Have you cleared out caches?
בתגובה ל: Emma Richardson
Re: After Upgrade to 4.1.9 blank page on home
על ידי Andres Tarallo בתאריך
Thanks for taking time to Answer. I'n Rocky Linux 8, with latest patches applied. I'm Using PHP 8.0.30 from REMY Repo.
I've made an "in place upgrade" from a Working Moodle 4.0.12 Moodle. Followed instrucctions from "Upgrading notes"
Yes I cleared cache and restarted PHP and Apache
I've made an "in place upgrade" from a Working Moodle 4.0.12 Moodle. Followed instrucctions from "Upgrading notes"
Yes I cleared cache and restarted PHP and Apache
Have you checked ownerships/permissions on all files/folders?
If you did move out of way, new code, copy back method of upgrading, did the ownerships/permissions change on copying back into new code?
Running php-fpm? Did you restart that as well?
Site using an addon theme?
Consider forcing to use boost via config.php file:
$CFG->theme='boost';
Got command line to server?
How many addons are installed?
From code/admin/cli/
php uninstall_plugins.php --show-contrib
'SoS', Ken
If you did move out of way, new code, copy back method of upgrading, did the ownerships/permissions change on copying back into new code?
Running php-fpm? Did you restart that as well?
Site using an addon theme?
Consider forcing to use boost via config.php file:
$CFG->theme='boost';
Got command line to server?
How many addons are installed?
From code/admin/cli/
php uninstall_plugins.php --show-contrib
'SoS', Ken
Ken:
Thanks for taking time to answer my message.
Yes, there is a customized theme. The name of the theme is "Adaptable". Also a plugin was added hvp. Both the plugin and the theme were copied on the update.
I've tried Using boost theme and everything works as intendend.
##############
php uninstall_plugins.php --show-contrib
mod_hvp H5P
theme_adaptable Adaptable
##############
Thanks for taking time to answer my message.
Yes, there is a customized theme. The name of the theme is "Adaptable". Also a plugin was added hvp. Both the plugin and the theme were copied on the update.
I've tried Using boost theme and everything works as intendend.
##############
php uninstall_plugins.php --show-contrib
mod_hvp H5P
theme_adaptable Adaptable
##############
After Answering your message I've continued investigating. On site adminsitration I've found that I need to upgrade/update the AddOns.
After Upgrading everithing works as intended.
After Upgrading everithing works as intended.
Thought of a couple more checks ...
From code/admin/cli/
php checks.php [ENTER]
Is your cron job running as expected?
From code/admin/cli/
php cron.php [ENTER]
Is there an .htaccess file in play?
And, you might have to add the debug lines from config-dist.php to your config.php file to get more info on issues.
'SoS', Ken
From code/admin/cli/
php checks.php [ENTER]
Is your cron job running as expected?
From code/admin/cli/
php cron.php [ENTER]
Is there an .htaccess file in play?
And, you might have to add the debug lines from config-dist.php to your config.php file to get more info on issues.
'SoS', Ken
+1
Blank page often happens at the web server level before going through the Moodle code. Raise Debugging to its highest and monitor the web server logs, something /var/log/.../error.log.
Blank page often happens at the web server level before going through the Moodle code. Raise Debugging to its highest and monitor the web server logs, something /var/log/.../error.log.