403 forbidden error

403 forbidden error

د murugan m لخوا -
د ځوابونو شمیر: 6
moodle 4.3.3

Hello,
I have installed moodle 4.3.3 successfully through softaculous. But I got the following error message.
"403 forbidden"
Permission for the folders is 755 and files is 644 only.
How to resolve this either using softaculous or cpanel?
My thanks in advance.

Attachment accessdenied.jpg
Attachment accesspermission.jpg
د درجې بندۍ اوسط:  -
In reply to murugan m

Re: 403 forbidden error

د Ken Task لخوا -
د Particularly helpful Moodlers انځور
Uhhh ... then you did not really install successfully.

These forums are for moodle support ... not Softaculous/cPanel support.

Suggest, since you used Softaculous (a closed source commercial product for which you actually pay) use their Ticket System ... link can be found in upper hand corner of the Softac screens.

Or:


'SoS', Ken

د درجې بندۍ اوسط: Useful (1)
In reply to murugan m

Re: 403 forbidden error

د Leon Stringer لخوا -
د Core developers انځور د Particularly helpful Moodlers انځور
403 Forbidden pages can be caused by a WAF like ModSecurity. If you have this you may be able to disable it in cPanel and see if the pages load. If they do you'll need to find out how to configure ModSecurity to work with your site – leaving this disabled will remove the additional security this provides. See also this thread and this thread.
د درجې بندۍ اوسط: Useful (1)
In reply to Leon Stringer

Re: 403 forbidden error

د Suzanne Goodfellow لخوا -
Remember to clear the cache on your browser before every sign in attempt.
Make sure the Moodle versions and plugins are compatible (regarding versions).  I used Bluehost and changed to a new hosting company (because bluehost was unresponsive), did the above and hot rid of my 493 error.
د درجې بندۍ اوسط: Useful (1)
In reply to murugan m

Re: 403 forbidden error

د Ken Task لخوا -
د Particularly helpful Moodlers انځور
In order to be 'helpful' ... maybe you could follow the official docs:
and translate into tools you see in cPanel.

OR - search for Youtube videos that show how to - Google for them ... there are many.
Here's one that might help:


or


'SoS', Ken
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In reply to murugan m

Re: 403 forbidden error

د Ken Task لخوا -
د Particularly helpful Moodlers انځور
Looks like you've mixed files/folders - some moodle code ... many are not.
In cPanel, do a search for something unique to moodle code ... config-dist.php file comes to mind.    If found, you might find more than one (I see a moodle3.1 directory in screen shot), note the directory that it is in.    Look in that directory for a version.php file.   View that file and it will show version of Moodle code.

In other words, you have a mess ... since the site appears to be pointed to public_html (document root for hosting), no browser can find an index.php file - thus you get 403 forbidden because your apache server will not show raw directory listings.

'SoS', Ken


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