Hi,
I am new to installing Moodle and when I run through the process and get to the plugins check screen, it has a bunch of plugins that it says needs attention
At the bottom of the screen, I click on the Upgrade Moodle Database now, but it just carries on loading and eventually gives me an error 500 - Internal Server Error
Please can you assist with this
Vástádussan geasa: Lavesh Pillay
Re: Error 500 when running Plugins Check on first install
av Emma Richardson -
Not without a lot more information...maybe some screenshots? How and where are you installing? What version of moodle? What Operating system?
Vástádussan geasa: Emma Richardson
Re: Error 500 when running Plugins Check on first install
av Lavesh Pillay -
Hi Emma
Following Installation Specs:
I attached some Screenshots at the bottom of the screen I see, before I click on Upgrade Moodle Database now, as well as the page it throws out
Vástádussan geasa: Lavesh Pillay
Re: Error 500 when running Plugins Check on first install
av Emma Richardson -
I am guessing you are hitting a timeout somewhere in your web server settings...you might check those - sorry, not great with Windows - most of us run on linux..
Vástádussan geasa: Lavesh Pillay
Re: Error 500 when running Plugins Check on first install
av Ken Task -
Is this a retry of a first upgrade attempt?
And is your PHP 64 bit ... not 32?
'SoS', Ken
Vástádussan geasa: Ken Task
Re: Error 500 when running Plugins Check on first install
av Lavesh Pillay -
PHP 64 bit
This is the first time installing on this server
This is the first time installing on this server
Vástádussan geasa: Lavesh Pillay
Ri: Re: Error 500 when running Plugins Check on first install
av Sergio Rabellino -
You don't specify which is your webserver, but from the screenshot, I can suppose it's an IIS.
IMHO, an error 500 anyway it's a webserver mis-configuration, not related to Moodle, you should search for IIS troubleshooting and read the error log of IIS to understand what's happening (see https://stackify.com/where-are-iis-log-files-located/ )