Hi,
I am new to installing Moodle and when I run through the process and get to the plugins check screen, it has a bunch of plugins that it says needs attention
At the bottom of the screen, I click on the Upgrade Moodle Database now, but it just carries on loading and eventually gives me an error 500 - Internal Server Error
Please can you assist with this
In reply to Lavesh Pillay
Re: Error 500 when running Plugins Check on first install
by Emma Richardson -
Not without a lot more information...maybe some screenshots? How and where are you installing? What version of moodle? What Operating system?
In reply to Emma Richardson
Re: Error 500 when running Plugins Check on first install
by Lavesh Pillay -
Hi Emma
Following Installation Specs:
I attached some Screenshots at the bottom of the screen I see, before I click on Upgrade Moodle Database now, as well as the page it throws out
In reply to Lavesh Pillay
Re: Error 500 when running Plugins Check on first install
by Emma Richardson -
I am guessing you are hitting a timeout somewhere in your web server settings...you might check those - sorry, not great with Windows - most of us run on linux..
Is this a retry of a first upgrade attempt?
And is your PHP 64 bit ... not 32?
'SoS', Ken
PHP 64 bit
This is the first time installing on this server
This is the first time installing on this server
In reply to Lavesh Pillay
Ri: Re: Error 500 when running Plugins Check on first install
by Sergio Rabellino -
You don't specify which is your webserver, but from the screenshot, I can suppose it's an IIS.
IMHO, an error 500 anyway it's a webserver mis-configuration, not related to Moodle, you should search for IIS troubleshooting and read the error log of IIS to understand what's happening (see https://stackify.com/where-are-iis-log-files-located/ )