Wiris stopped working

Wiris stopped working

by Feng Sun -
Number of replies: 1
we have wiris math type installed to our moodle, it works well. Since yesterday, it suddenly stops working, it is frozen without letting you type any math symbol's. Does anyone experience this? Thanks.

Average of ratings: -
In reply to Feng Sun

Re: Wiris stopped working

by Nadav Kavalerchik -
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We have a similar issue, and we contacted WIRIS, and they say they solve it, but it is not solved (yet)

We traced it to the connection between our Moodle and WIRIS servers that is responsible for generating the formulas images
uncaught exception: Http Error #403

in file: /moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/HttpImpl.class.php line 68
#0/moodle/filter/wiris/integration/lib/php/Boot.class.php(769): com_wiris_plugin_impl_HttpImpl_1()
#1/moodle/filter/wiris/integration/lib/haxe/Http.class.php(532): _hx_lambda->execute()
#2/moodle/filter/wiris/integration/lib/php/Boot.class.php(769): haxe_Http_5()
#3/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/HttpImpl.class.php(30): _hx_lambda->execute()
#4/moodle/filter/wiris/integration/lib/haxe/Http.class.php(444): com_wiris_plugin_impl_HttpImpl->onError()
#5/moodle/filter/wiris/integration/lib/haxe/Http.class.php(458): haxe_Http->customRequest()
#6/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/HttpImpl.class.php(43): haxe_Http->request()
#7/moodle/filter/wiris/integration/lib/com/wiris/plugin/impl/RenderImpl.class.php(268): com_wiris_plugin_impl_HttpImpl->request()
#8/moodle/filter/wiris/integration/showimage.php(34): com_wiris_plugin_impl_RenderImpl->showImage()
#9{
main
}