Hi everyone,
I trust you are all doing well.
I am having a challenge with the custom certificate that is not being sent to students via email. The sending of the certificates via email is working 100% in all our other english courses.
This is our first french course were we are forcing the language on a specific course.
Moodle Version: 3.9.0
Plugin name and version: mod_customcert_moodle39_2020061500
Please also see error being shown in the Language packs. Is this issue perhaps being caused by the below error message?
How can this be resolved?
My initial thoughts were that it had to do with the course name were one of the words in the course name, "Prévoyance', contains a punction mark, so too does the certificate name. I did notice that when downloading the certificate, the 'é' is removed from the certificate pdf file name.