Français (fr) certificate not being emailed to students

Français (fr) certificate not being emailed to students

ved Henk Bekker -
Antal besvarelser: 2

Hi everyone,

I trust you are all doing well.

I am having a challenge with the custom certificate that is not being sent to students via email.  The sending of the certificates via email is working 100% in all our other english courses.

This is our first french course were we are forcing the language on a specific course.

Moodle Version: 3.9.0

Plugin name and version: mod_customcert_moodle39_2020061500

Please also see error being shown in the Language packs.  Is this issue perhaps being caused by the below error message?

How can this be resolved?

My initial thoughts were that it had to do with the course name were one of the words in the course name, "Prévoyance', contains a punction mark, so too does the certificate name.  I did notice that when downloading the certificate, the 'é' is removed from the certificate pdf file name.

Bilag Language pack error message.PNG
Gennemsnitsbedømmelse: -
I svar til Henk Bekker

Re: Français (fr) certificate not being emailed to students

ved Séverin Terrier -
Billede af Documentation writers Billede af Particularly helpful Moodlers Billede af Testers Billede af Translators
Hi Henk,

The lang page clearly indicates that your server has a problem for the French language, missing an adapted locale.

You should resolve this problem of locale, to add the good one, so that french language will be OK. It will certainly be much more better after that.

Séverin
Gennemsnitsbedømmelse:Useful (2)
I svar til Séverin Terrier

Re: Français (fr) certificate not being emailed to students

ved Henk Bekker -
Hi Séverin,

Thank you for the reply. Yes, I agree, I will have to engage with our IT department on this.

Henk
Gennemsnitsbedømmelse: -