Database Connection Failed

Database Connection Failed

by qsol shopify -
Number of replies: 5

whenever I  upgrade the new moodle theme It shows "Error: Database connection failed" 

Attachment moodle_error.PNG
Average of ratings: -
In reply to qsol shopify

Re: Database Connection Failed

by Rick Jerz -
Picture of Particularly helpful Moodlers Picture of Testers
What have you learned by following the guidance in the error message?
In reply to Rick Jerz

Re: Database Connection Failed

by qsol shopify -
when I installed a new theme in a newly moodle setup this error occurs, I'm using xampp server 7.2 PHPMyAdmin database, whenever I clicked on "upgrade database" it shows this I tried a lot to resolve this issue but failed
In reply to qsol shopify

Re: Database Connection Failed

by Rick Jerz -
Picture of Particularly helpful Moodlers Picture of Testers
Was your Moodle working fine until you installed this theme?

Consider removing the theme. It might have something to do with the way you installed the theme. Or, perhaps the theme is not compatible with your version of Moodle.
In reply to Rick Jerz

Re: Database Connection Failed

by qsol shopify -
I'm unable to open moodle this error appears "The connection was reset" in chrome browser
In reply to qsol shopify

Re: Database Connection Failed

by Rick Jerz -
Picture of Particularly helpful Moodlers Picture of Testers
Was your Moodle working fine until you installed this theme?

Is this a brand new Moodle?

How did you install your Moodle?