we have an environment where Moodle 3.8.2 is used and BBB 2.2.23 is installed on a separate ubuntu 16.04 server. We are using BBB plugin 2.3.4.
For only once course the bbb recordings are visible for the coordinator only. the students cannot see them. It is happening for all the bbb activities for this course only. when the student enter the activity the system does not say 'there are no recordings to show', however it shows a grey blank box like the attached.
appreciate someone's help