I cant get my Moodle Site to work on mobile app. I already tried almost everything. But still i can't connect it on mobile app. My moodle site is bccedu.site/moodle
Please someone help me.
I've been working on this for days.
"Cannot Connect. We're having problems connecting to your site " issue.
by Brixon De Vera -
Number of replies: 2
In reply to Brixon De Vera
Re: "Cannot Connect. We're having problems connecting to your site " issue.
by Isabel Renedo -
Hello Brixon
Have you revised the admin guide (https://docs.moodle.org/en/Moodle_app_guide_for_admins) as well as the FAQs (https://docs.moodle.org/en/Moodle_app_FAQ#I_can.27t_get_the_app_to_work._What_can_I_do.3F)? Please check that your certificate is fine: SSL Checker (https://www.geocerts.com/ssl_checker) and SSL Server Test (https://www.ssllabs.com/ssltest/analyze.html). All the checks must be ok, including the "Certificate Chain Complete", otherwise the app might not work.
Regards,
Isabel
Have you revised the admin guide (https://docs.moodle.org/en/Moodle_app_guide_for_admins) as well as the FAQs (https://docs.moodle.org/en/Moodle_app_FAQ#I_can.27t_get_the_app_to_work._What_can_I_do.3F)? Please check that your certificate is fine: SSL Checker (https://www.geocerts.com/ssl_checker) and SSL Server Test (https://www.ssllabs.com/ssltest/analyze.html). All the checks must be ok, including the "Certificate Chain Complete", otherwise the app might not work.
Regards,
Isabel
In reply to Isabel Renedo
Re: "Cannot Connect. We're having problems connecting to your site " issue.
by Enquiry HPI -
Dear Isabel,
We have the same issue here.
I've enabled web services for mobile devices. I check the certificate in SSL checker and SSL Server test (overall rating is A). But when I type in user name and password, it says: Error we're having trouble connecting to your site (http://learn.hpi.edu.au).
Could you please help? Thanks!
We have the same issue here.
I've enabled web services for mobile devices. I check the certificate in SSL checker and SSL Server test (overall rating is A). But when I type in user name and password, it says: Error we're having trouble connecting to your site (http://learn.hpi.edu.au).
Could you please help? Thanks!