I've noticed that if a Moodle user has an out of office on their account and Moodle tries to send them a notification their email address in the user gets updated to <<email address>>.invalid
We're using Moodle Cloud. Any idea why this is happening?
In reply to Sam Bern
Re: Users email being updated to add .invalid at the end
аз Mathieu Petit-Clair -
Hi Sam,
If your site sends a message to a user and a "bounce" is detected (per our email provider's rules), the '.invalid' is added to prevent further emails being sent out to that person. This is required to prevent all MoodleCloud email being flagged as spam.
If you believe this has been done erroneously, please open a support request from the MoodleCloud Portal, providing the email address, and we'll be able to investigate further.
Mathieu
In reply to Mathieu Petit-Clair
Re: Users email being updated to add .invalid at the end
аз Sam Bern -
Thanks I've done a test and it looks like it's happening when there's an out of office on the email address, which is causing us a few issues.