I installed Moodle 3.6 on cpanel with softaculous apps installer
I can't see the site I get an error page
Irith, first and most important, please DO NOT install moodle via any script installer, unless you are giving a test run to or to see if your hosting can run moodle. It will look like installed, but will bring loads of troubles in future specially when installing plug-ins.
Now coming to your issue, likely it'll be PHP version that you'll be using, differs than the moodle required.
Put this file (below) on your website, for example, https://yourdomain.com/info.php. Then go to it. You should see a lot of information about your php, including the version right at the top!
When you are done, you can delete this file.
Irith, have you tried deleting the cache and localcache folders?
also, was this moodle that you're importing, was based on softaculous installation on previous hosting?
your PHP is fine for 3.6
+1 to Usman's and Emma's comments concerning Softac. (and 'like') but I'll go a step further ... it's 'criminal' in my book.
Softac and 'like' are commerical ... you, as customer, use it or not, are paying for it. Provider makes the app available to customers to use, and then when it doesn't work, providers sends customer to 'community forums' here in moodle.
OK, fine ... where's my 'support' check Softac? (and 'like') ... 'Oh! It's in the mail' ... which will never arrive.
Softac (and 'like') isn't intelligent enough for updates or upgrades. Dunno if they have ever reached out to Moodle HQ or not ... have never seen a 'shout out' here in forums from Softac ... just a lot of confused and maybe in trouble users.
So 'buyer/user beware'!
No ... am not advertising for a job .... got one ... surviving! And no, am not speaking for anyone but 'twisted/tainted self'!
'SoS', Ken