I can't add new users

I can't add new users

Toni Young -
回帖数:1

Hi, we upgraded our Moodle a few weeks ago and suddenly we could no long add users.  Last night we ran the latest upgrade 3.8.1 hoping that that would solve the problem, unfortunately no luck.  When I try to add a user it says érror reading from database' More information about this error.  If I click more information it takes me to https://docs.moodle.org/38/en/error/moodle/dmlreadexception . The site I'm running is proof of concept and I am by no means a techy so I need simple step by step help and instructions please.  I have a deadline for today, so I am rather desperate.

回复Toni Young

Re: I can't add new users

Ken Task -
Particularly helpful Moodlers的头像

The moodle page for more information tells you to turn on debugging.

Site Admin Menu -> Development -> Debugging

/admin/settings.php?section=debugging

Set to highest in drop down ... developer.

Then try whatever again.

Moodle should show a window on error.   Copy and paste the text of that error to a text document on your local machine - NotePad/TextEdit on Mac).  Save the text file for later reference.

Come back to this thread and respond ... here's the error ... paste text of error into the posting.

'SoS', Ken