Video not playing in HTML block

Video not playing in HTML block

por Sami A -
Número de respostas: 6

Hello,

We are using Edwiser Homepage builder and added an html block to add a video to the homepage. However, the video seems to be stuck on buffering as seen in the screenshot below:



We have read lots of forum posts and tried all their solutions before we posted this question. The following settings are what we have for media players



Can anyone help us with this please?


Note that the video is not playing elsewhere as well, not just in the homepage.

Media de puntuacións: -
En resposta a Sami A

Re: Video not playing in HTML block

por Sami A -
bump, please help sorriso
En resposta a Sami A

Re: Video not playing in HTML block

por AL Rachels -
Imaxe de Core developers Imaxe de Particularly helpful Moodlers Imaxe de Plugin developers Imaxe de Testers

Both your screen shot and settings are missing. Please add them again so we can see them.

En resposta a AL Rachels

Re: Video not playing in HTML block

por Sami A -
Sorry here you are:

This is the video buffering

Here are the settings


and we had it accept all formats to try to get it working

En resposta a Sami A

Re: Video not playing in HTML block

por Sami A -
bump, does anyone know any solution to this ? :S
En resposta a Sami A

Re: Video not playing in HTML block

por AL Rachels -
Imaxe de Core developers Imaxe de Particularly helpful Moodlers Imaxe de Plugin developers Imaxe de Testers

Hi Sami,

I would suggest that you ask the people at Edwiser for help. Since that is a paid for theme, I do not have a copy to test with.

Using Boost, Classic, and Fordson, I am able to add an HTML block to my Moodle 3.8.1 front page and then insert a video and it plays as expected. Maybe you could temporarily switch to one of them and see if your video them works as expected?

En resposta a AL Rachels

Re: Video not playing in HTML block

por Sami A -
It seems like the issue is with Edwiser. When switching to a different theme it works perfectly.

I'll be in contact with them then. Thanks for your time and help =)