I am using Moodle version 3.5.5+ (Build: 20190427). I have the Moodle session timeout set to default 2hours. My SMTP settings in the Outgoing email has been configured as well. I am new to Moodle and I am developing this elearning project.
My issue is when going to forgot password in the login page to reset the password.
After providing the username or email address, I am getting this error: "Your session has timed out. Please login again." And this is only happening when using Chrome or Firefox browsers.
The weird thing is, this is working using Internet Explorer and I am able to receive the email to reset my password.
I have done the following but I had no luck after all:
1. check permissions in moodledata/session -- set it to 0777
2. delete all files inside moodledata/sessions, moodledata/localcache, moodledata/cache directories
3. check the hard disk is not full.
4. delete cookies of the browser before retrying
Do we have any specific browser settings to configure?
Thank you for your assistance.